Denis Curtin webinar titled: Jobs that will be Replaced by Artificial Intelligence and Automation. Presented on June 8, 2020.

1. JOBSTHATWILL BE REPLACED
BY AI AND AUTOMATION
The impact of technology and
the changing work environment
Created by Bob Podgorski

2. Is this for real?
Statistics -
• $205 Billion Globally in 2020
• $35 Billion going into AI research through venture capital,
DOD, NASA
• China is investing $15 Billion today and has indicated it will
dominate the AI market by 2022.
• Russia, the EU and South Korea will invest $110 Billion by
the end of 2020

3. Let’s get some definitions straight
• Automation / Robotics:
- Machine operated performance
• Artificial Intelligence:
- Ability of Automation / Robotics to process real-time
information (Input) autonomously into new commands and
directions
• Smart Equipment:
-Tools used by humans and A/R with the ability to perform
operations that previously took enormous time to process or
complete

4. Let’s get some definitions straight (cont.)
• Collaborative Robotics:
Worker and machine work together to achieve an outcome
• Chatbot:
A computer generated conversation based on human reply
and/or query (Not Zoom Chat box)
• Virtual reality :
Imaging environments and situations through surround - visual
device projection
• 5G :
Exponentially fast communication – next generation from 4G

5. Advances will continue exponentially
• Automation
• Innovation
• Artificial Intelligence
• Sensing
• Power
• Physical size
• Capacity
AI brings –
Hearing
Seeing
Olfactory
Touch
Speaking
Sensing
Interpreting
Learning
Writing
Answering
Understanding
Implementing

6. Each of these are moving fast toward
• Changes in how we connect with income producing
work
• Changes in the work we do
• More interface with automation, data analytics
• It can be done by a robot
• Changes in the place we do it
• It can be done remotely

7. Let’s look at how companies use AI in
recruitment
• IT’S A CHANGING WORLD…..

8. John receives an EMAIL
EmailTitled – Job Opportunity
J.O. – “Hello John –You don’t know me but my name is Jenny O. fromTaglog
Software, Inc., and I noticed your LinkedIn Profile. Are you still involved with
Software Security and Block Chain technology? It’s a growth area for us and I
have a question.” Jenny O.
John – “Yes, last 5 years in Cyber Security Coding and use of block chain tech.”
J.O. – “Great, we are located in Madison Wisconsin, just north of you and have
major clients in the financial industry. We are seeking a team lead software
developer, that could be a fit for you.Would you like to hear more?”
John – “go ahead…”

9. Email continues
• J.O. – “Our products protect a variety of financial transactions in the
investment industry. We have clients in the top ten investment firms in the
U.S. and top three Globally. Our projects are challenging, impactful –
working with a team of highly skilled Professionals.This could be something
you’d enjoy.Willing to look at Madison?– It’s a thriving, growing and young
community.” “Would include some international travel to client locations –
Any restrictions?”
• John – “No restrictions and sure, sounds interesting.”
• J.O. – By the way, we have a fun thing our employees are playing with – I’d
like your opinion on it. Could you take a minute?”
• John – “O.K.”
• J.O. – Here it is – Enjoy… runs about three minutes to play. (Gamification)

10. Entire conversation of J.O. = CHATBOT
• IS A COMPUTER GENERATED AI CONVERSATION
• LEADSTO A GAMIFICATION ASSESSMENT
• ONCE PASSED – NEXT STEP IS - J.O. ASKS JOHN IF HEWILLTAKE A
CALL FROM A DEPARTMENT HEAD AND BESTTIMETOTALK
• J.O. SCHEDULESTHE CALL AUTOMATICALLY
• AND,THANKS JOHN FOR HISTIME, INTEREST AND OUTSTANDING
TALENTS
ONE SIDED - HUMAN INTERFACE

11. RECRUITING CHATBOTS
already in use
• ARYA
• XOR
• IDEAL
• ALLY
• OLIVIA
• BRAZEN
• Army has – SGT STAR
• Georgia State Univ. has – Pounce
• Southerland Corp. hasTASHA

12. What it means to today’s worker
Staying current requires:
• Understanding the trends
• Becoming comfortable with smart machines
• Collaborating / communicating with machines
• Friendly acquisition, manipulation, analysis and use of data
• Changing rapidly with changes to SOP (Standard Operating
Procedure) and automation

13. The old world
• Smart equipment can be traced to popularity with the
introduction of gaming using computer chip interface -
Pong, Pac Man and Atari – 1970’s
• It goes back further to 1950’s with novelty simulations followed
by the 1960’s Chess matches, 3DTic-Tac-Toe, as computer for
other than mathematical and scientific data manipulation were
introduced to the world by the scientific community.
• Suddenly, science fiction became science reality
• Remember Nintendo,Wii, Xbox, PlayStation
• Today we have all the games you want on your smart phone
• Virtual reality is next

14. This was our introduction – the training ground
•Got us using devices - joy sticks, consoles, other than our
dial activated wall telephones.
•It led to bulky desk top computers followed by Laptops
then tablets and smart phones, virtual reality
•The evolution of automation begins – the evolution of
automation continues

15. The new world
Driven by “Moore’s Law”
“Technology (Hardware/Software) will not only continue to rapidly
advance -
but will double its computational capacity
every two years.”

16. What your smartphone can do today
• Took up an entire floor of a building, floor to ceiling, in 1952!

17. A new world on the job
• Every job now interfaces in some way, at some point, with a computer
operating system as well as stored and changing data
• Some interfaces are stationary, some are desk based, some are hand held
• Some are keyboard or stylus interface, some are voice activated
• We’ve adjusted well and embraced the keyboards, mouse and stylus as well
as finger to screen and talking to our machines
• We are adaptable - introduced to new software (changes) at least every six
months
• We are buyers of the latest technology communications devices for our
home, office, car, and boat
• Our communications devices are moving to 5G – strictlyVoIP from towers,
no more boxes in the back of your house messed with by field mice

18. Two of the jobs at risk
1. Telephone Repair Personnel
• Replaced by – in-store handheld device personnel – skilled more
in the system capability rather than the hardware
• Replaced byTowerTechnicians who will seldom need to climb,
maintain and repair – mostly modify with new technology –
reach new geography
• The airwaves will be flowing massively with data transactions,
calls, movies, music and games – all wireless transmissions

19. Two of the jobs at risk
2. Drivers – Autonomous vehicles will eliminate the need for –
• Truck drivers
• Uber | Lyft | Limo | Cab | Bus | Grubhub drivers
• UPS and Fed Ex drivers
• Delivery – like Pizza Hut and Domino’s

20. Let’s get back to AI
One other thing to know
WHAT IS A NEURAL NETWORK?
• This is the way your brain functions – it sees determines, senses – it
processes and we come up with a new perspective – we learn.
• Machines with AI (Neural Network) capability can learn faster than we can
and adjust faster than we can, using weighted mathematical computations
and memory
• NO CHESS PLAYER OR GO PLAYER CAN BEAT A COMPUTER

21. THE OXFORD STUDY
A new study titled:
“The Future of Employment: How Susceptible Are Jobs to
Computerization?,” by Dr Michael A. Osborne from Oxford
University’s Department of Engineering Science and Dr Carl
Benedikt Frey of the Oxford Martin School,
estimates that 47 percent of jobs in the US are “at risk” of
being automated in the next 20 years.
• That number is over 700,000 job titles that will disappear

22. THE OXFORD STUDY
https://www.telegraph.co.uk/news/2017/09/27/
jobs-risk-automation-according-oxford-
university-one/

23. These jobs at risk
Oxford University study predicts -
List of 20 jobs that are at serious risk
•Telemarketers
• Order Clerks
• LibraryTechnicians
• Insurance Appraisers, Auto
Damage
• Insurance Underwriters
• Loan Officers
• Brokerage Clerks
•Tax Preparers
• Cargo and Freight Agents
• Photographic ProcessWorkers
and Processing Machine Operators
• Watch Repairers
• MathematicalTechnicians
•Tellers
•Title Examiners, Abstractors, and
Searchers
• Hand Sewing Experts
• Data Entry Keyers
• New Account Clerks
• Umpires, Referees, and Other
Sports Officials
• Insurance Claims and Policy
Processing Clerks
•Timing Device Assemblers and
Adjusters

24. Theoretically
There is not one job that AI won’t impact or take over in the future
So, what is a society of people to do with no work?
• Find ways to use the data in unique and beneficial ways
• Keep the systems running – maintained
• Watch over man / machine interface
• Attention to physical and mental health
• Advance the systems in some capacity or capability – Moore’s
Law

25. The jobs that will be in demand will be in
• Emergency Management – natural disasters
• Data Analytic – new ways to use data
• SensorTechnology – miniaturizing / expanding
• Automation/Robotics – design for production
• Power – decreasing size, increasing capacity and battery life
• Nutritionist – study, combining, introducing
• Social Scientist – study and solutions to societal impact of
technology
• Physical Researchers – delving further into physical human
frailties
• PhysicalTherapists – bringing back what is temporarily lost

26. Let’s take
in-demand jobs further
• Surgical/Medical staff – using automated instruments
• Care giving – compassionate care and assistance
• Personal services – barbers, lawyers, judges, funeral arranger, jail monitors,
police/security, firefighters – but, all will be using greater automation
• Travel advisory – planning, arranging, booking
• Consultancy - Home décor / landscaping / HVAC
• Auto assistance – repair and maintenance
• Sales – demonstrations / equipment / Do-It-Yourself
• Power generation – monitors, engineers, technicians, installers
• Systems programmers – testing and tweaking the intelligence
• Ethics oversight – use ofAI/sensor human privacy, safety

27. The areas growing by leaps and bounds
• Sensors
• Being looked at today are dust sensors – particles as small as a spec of dust –
able to monitor and communicate what it senses.
• Today – smart watches, key fob health sensors, Echo/Google Home, Siri,
autonomous vehicles – with a thousand linked sensors, the size of a seed
• Processors / storage
• Being looked at today – beyond the cloud storage – DNA data storage
• Processors – ever smaller devices – density with shrinking size
• Cloud – to ….. ?
• Power sources – IoT (Internet ofThings)
• New sources – heat/light transfer, movement transfer, friction transfer,
chemical/vapor reaction, vibration

28. The social question
• Low skill jobs will be fully automated and eliminated
• Educated skill jobs will be specialized and in-demand for a time…?
• What does a society do to provide for its people – those who become non-
essential?
A few things to consider –
• Automation and AI will provide cheaper production, lower prices, and higher
quality/reliability –This equals =ABUNDANCE (so it’s projected)
• Sounds good -What could go wrong?

29. The meaning of work
FOR MANY OF US -
• Work brings identity
• Work brings purpose
• Work brings socialization
• Work brings satisfaction
• Work brings evolution
• Work brings income to purchase all that abundance
• Work brings savings for future retirement

30. If work goes away
We may have to rethink
• What defines us
• What drives us
• What is essential and what is frivolous
• How we socialize without work
• What is most important
• What we can afford

31. To answer -
the last question first
It brings in income – IF Job goes away, Income goes
away
• Discussion and experimentation with a universal guaranteed base income
for all
• A negative income tax – 1960’s
• Oakland CA,Yincombinator Company study of 100 started in 2016
• Experiments throughout the world – Canada, Asia, Africa, Europe,
Latin America, USA.
• The experiments are failing - Finland – removes motivation and inclusion
• Huge economic, social and societal consequences…

32. but
• If the future holds more reductions in the median wage
• More technology and fewer jobs
• What does that do to us in freeing us up of burden and drudgery?
• More time for family, education, recreation, global absorption, volunteering
• Finding meaning, purpose, challenge, reward (albeit intrinsic), socialization,
and growth.This could drive us to closeness again – where technology
tended to drive us apart.
• We can become creators, artists, innovators, discoverers, enlighteners,
entertainers, provocateurs

33. The androids are coming
• We need to be alert
• We need to prepare
• We need to be aware
• We need to be occupationally ready
• We need to grab hold of the remaining jobs – projected to be in-
demand
• We need to squirrel away income

34. The androids are coming
• Or we need to live a life without work perhaps on a subsidy –
provided the money is there to support it
• MOORE’S LAW will drive Automation and AI – sensors,
processors and robots powered by unique sources that will affect
most of us
• What advice will you give to your children and grandchildren???
The social upheaval is on its way

35. Ten jobs that AI cannot replace
Written by Sophia Bernazzani
@soph_bern
1. Human Resource Managers 6. Event Planners
2. Sales Managers 7.Writers
3. Marketing Managers 8. Software Developers
4. Public Relations Managers 9. Editors
5. Chief Executives 10. Graphic Designers

36. Your questions

37. GAMIFICATION WEBSITES
CHECKTHESE OUT -
• https://www.youtube.com/watch?v=-N-jMSymzBM
• https://www.youtube.com/watch?v=IpG7xXaf-nA
• https://www.youtube.com/watch?v=5EWeZ10pLbI
• https://www.youtube.com/watch?v=cZ04c2MXUtU

38. Denis Curtin
WEBMASTER
www.JobSearchChicago.com
Denmarc@comcast.net