銀浪新創力國際週國際論壇「多元訓練，打造全方位照護人才」：以色列 The Eshel Training Center 培育中心主任 Shlomit Gal The keynote presentation delivered by Ms. Shlomit Gal of The Eshel Training Center, Israel at the International Forum, Aging Innovation Week on Nov. 17, 2014. Taipei, Taiwan

1. Education and Training
An Integral and Essential Part
Of The Elderly Services
SHLOMIT GAL
The Glickman Center For Education And Training

2. Life Expectancy in Israel
Life
Expectancy
Rate
• Third in the
world
Senior Citizens
Population
• 804,500
10% of
Israel's
population
Senior Citizens
Population
• 1.4 Million
in 2030
14% of
Israel's
population

3. JDC - ESHEL
The Association for the Planning and Development
of Services for the Aged in Israel
Health
A
partnership
with
Government
Ministries
Social
Welfare
Finance
Senior
Citizens
National
Insurance
Institute

4. The Glickman Center
for Education and Training
Leading the Continuing Education and Training
on Aging in Israel
MISSION
• To develop and implement programs that
influence quality care, quality service and
quality management in services for the
elderly in Israel

6. Improving quality of
treatment for the
elderly by training the
employees who
provide them with
services
Goals of
the
Training
Program
Supplementing and
fostering the
development of
services for the
elderly by Eshel
Establishing an initial
infrastructure of skills
and practical
knowledge, as a
preliminary stage for
establishing new
areas of expertise

7. Higher
education
institutions
(universities)
Who is Involved
in the
Development &
Implementation
Professional
associations
Continuing
education
agencies
Service
providers
Specialist
practitioners
in various
professions
Academic Government
specialists
Research
institutes
Instructional
designers

8. Target Populations
PROFESSIONAL
SUPPORT
• Caregivers for the
elderly
• Occupational
instructors
• Community
leaders
• Social organizers
PROFESSIONALS
• Social workers
• Nurses
• Physiotherapists
• Occupational
therapists
• Physicians
• Nutritionists
ADMINISTRATORS
• Care providing
facilities
• Day care centers
• NGOs
• Welfare services

9. Sound,
updated
knowledge
Principles
A positive,
humanistic
attitude
towards
older people
Holistic
approach
towards the
person & his
situation
Combining
theoretical
grounds with
practical
applications
Sharing with
others and
respecting
boundaries

10. IMPACT
ESHEL has developed
a national network of educational
opportunities and options for the human
resource who works with and for the
elderly in Israel

11. Contribution

12. Knowledge
and
understanding
Individual
Level
Skills – tools
Positive
attitude
towards client
Meaning &
satisfaction
from work
Identifying
challenge in
further
learning on
aging
Reference
group

13. Becoming
competitive for
the benefit of
clients
Organization's
Level
Interest of
management
in the training
of staff
Team work
enhanced
Older person
at center of the
"business"
Becoming a
learning
organization
Everybody is in
the business of
serving the
elderly and
their family

14. Incorporating
new, updated
knowledge
System's
Level
Introducing &
shaping
methods &
practices
Setting
grounds for
new issues
and concepts
Creating new
roles and
shaping
existing roles
Inspiring
coordination
between
agencies
Reaching
across
continuum of
Exceeding
boundaries
between
professions
and sectors
Developing
professional /
educational
leadership
Creating
demand for
training
care

15. Innovation in Education
and Training Methods
Shlomit Gal

16. Issues in Adult learning
• Age and life experience of adult
learners shape their own learning
processes
• Approach increases the abilities of
adults to function as independent
learners
• Adults learn out of interest , curiosity
and self-directed and are highly
motivated to learn

17. First method
Practice communication skills
in front of actors simulating
“ill patient"

18. Practice:
course
participant
Player:
simulated
patient
Content Specialist:
Viewing CCTV on all
scenarios, at the same time
Colleague Viewer:
watching through
one-way window

19. Debriefing and Feedback

20. Participant Feedback Process

21. Example

22. Second Method
Practice skills by handling real patients

23. Step 1 - Simulation
Participant:
As the care-giver
Participant
As a patient
Expert:
Shows treatment
techniques

24. Step 2 – Real Treatment
Participant:
Expert:
Monitoring the treatment of
the patient
Real Patient Therapist

25. Third Method
Aquarium as a tool in teaching group leading
• Model of group learning through experience of the
learners as participants, spectators and mentors
• The experience is accompanied by processing and
feedback of the course facilitator

26. Fourth Method
Learning through exploration process
evidence-based practice approach
• A practice known in the medical and clinical field
• Allows participants to engage in the study of
issues relevant to their job
• A model of small working teams, guided by expert
senior professional exploring selected issues

27. In all Methods
• Using the guiding principles of adult
learning educational approach
• Cooperation with experts in planning and
implementing the method
• Emphasis on the participants’ experience
• Integration of processing and feedback
processes studied
• Giving great importance to the
contribution of the group colleagues

28. Everybody Wants to Live
A Long Life and Get Old
But
No One Wants to Be
An Old Man or Woman