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Making the most of your online retrospectives
World Retrospective Day 2020
As-salam alaykom
To get the most out of this session, please join us here
The Check IN
One word you and your team would use to describe your retrospectives
(Anonymous)
https://join.groupmap.com/839-617-130
Now more than ever,
retrospectives are not just for iterative improvements...
but for building connections.
Provocation 1
Agile = responding to change =
Opportunity/Challenge to define the way
you run your online retrospectives.
Provocation 2
Good cadence, etiquette and expected norms
are MORE important online VS offline.
Provocation 3
WiFi drop outs like an
untimed toilet break
Disengagement without
accountability
Security concerns like
the boss is in the room
Social dissonance
Cons of going online
More input - no
production block,
asynchronous
Time saved on manual
collation can be
repurposed
Reduces group think
with anonymous or
individual ideation and
voting
Meeting data to
measure cadence and
actions can be tracked
Pros of going online
online agile retrospective meetings
www.teamretro.com
TeamRetro was initially designed from aggregated data from
over 36,000 retrospective meetings
with everyone from small product teams to large enterprise project
teams.
…. And we’ve helped run more since then. :)
# of Participants
# of Actions - Retrospectives
# of Actions - Health Checks
# of Days between Retrospectives
What do teams want?
To be heard
To be valued
To be guided
To feel safe
To be resourced
To be grown
Notes from our online retro Playbook
Watercooler
Pulse
Data
Last retro
Ground rules
Expectations
Social contract
FOCUS TONE
BEFORE
Our team contract clauses
1. No Goats! - G.O.A.T. or scape
2. Dialogue not monologue
3. This is not a sprint review, sprint demo, problem solving meeting
4. Skipping retro day is not okay
5. People first
6. No crappy ice breakers
7. Be present - Be brave
8. Have fun.
9. End on time
10. We don't have to wait until the end of the sprint cycle
Watercooler
Pulse
Data
Last retro
Ground rules
Expectations
Social contract
Fit for purpose Tech Check
Create your space
FOCUS TONE FORMAT PREP
BEFORE
Activity
Remind
Assign roles
CHECK IN
ASSIGN
ROLES
DURING
Co-Pilot
Time Police
Energy Monitor
Action Avenger
Activity
Remind
Assign roles
Roman voting
Round Robin
Consensus driven
Pass the baton
Randomised
Reactions
SpaceTeam
Kahoot
Playdough
Air Pictionary
Scribblr
CHECK IN
ASSIGN
ROLES
FACILITATE BREAK
DURING
Co-Pilot
Time Police
Energy Monitor
Action Avenger
5 mins 5 mins 2 mins
Check in
Gather
Data
Group Voting
Our time box recipe
10 mins
30 Mins 2 mins
Discuss
Review
actions
Appreciate
and Close
5 mins
PUBLISH ROTI FOLLOW UP
SAFETY
CHECK
AFTER AND ADD ONS
Open Space Technology - WRD 2020
Image from GroupMap Technology
Activating Remote retros
Retrospective tools for teams
High stress and psychological
safety
Role of Scrum Master
Other insights from WRD 2020
Best practice for activating remote retros
● Play a game: for example, if you are in a plane that crashed into a desert, what 10 items you want with you in order to survive.
● Use mood checkers.
● Story or picture telling: try asking everyone to tell a story about something, even something as small as a cup or a pair of shoes!
Or to take a picture of something near them to share.
● Guess the song: test your scrum masters singing capabilities by asking them to sing songs for the team to guess!
Other insights from WRD 2020
Ideas to keep teams engaged
Once the teams are in the retros, how do you keep them engaged? Here are some cool ideas people were sharing:
● Splitting into smaller teams can help to keep the discussions faster, more comfortable and more democratic
● Liberating Structures by encouraging team members to share a team when they felt not heard or seen. This would be a good
way for a team where there might not be a good level of trust build as yet.
Other insights from WRD 2020
How do you handle remote retros for a team with low trust or high stress?
● Set up good online meeting etiquettes such as, turn on your camera when you join, so that everyone does the same thing. It
also helps set the expectations for an online team retrospective.
● Set up tech options. If you’re using Zoom, make sure there’s a backup for another video conferencing tool, like Teams or
Skype, in case one or other other doesn’t work so you can keep online retros happening.
● Encourage compassion. It is not easy to move to a fully online team retro or remote working. We as humans are social beings
after all. So encourage compassion by asking people how they are doing, giving people who are shyer some more time to
respond, and leading by example by creating a safe space to share and collaborate online.
To get the most out of this session, please join us here
A Retro-Retrospective
WISHES BOMBS FLOWERS AND PUZZLES
https://secure.teamretro.com/join/631-369-170
Jeremy Lu
Co-founder, TeamRetro
jeremy@teamretro.com
www.teamretro.com
Questions? Feedback?
A tour of TeamRetro...
Try an interactive demo
ANONYMITY
OPTIONS
SEE WHO’S
FINISHED
TIMEBOXED
ACTIVITIES
Capture ideas privately on
customizable templates
Whether your team members are in the same
room or distributed, ideas can be captured in
real-time individually to reduce groupthink.
Use anonymity to get more honest responses.
Set a timer or ask everyone to indicate when
they are ready to move to the next stage.
BRAINSTORM GROUP VOTE DISCUSS REVIEW
GROUPBRAINSTORM VOTE DISCUSS REVIEW
Group ideas into themes
Easily group similar ideas with a simple
drag-and-drop interface. TeamRetro will
suggest related ideas using natural
language processing, saving even more
time.
Choose your permissions - allow everybody
to group ideas, or just the facilitator.
AUTOMATIC
SUGGESTIONS
FACILITATOR
OR EVERYONE
VOTEBRAINSTORM GROUP DISCUSS REVIEW
Vote independently.
Focus on what’s important.
Set the number of votes and give everyone a say
on what’s a priority for discussion. Votes are
hidden until the next step so you don’t need to
worry about anchoring or bandwagons. You will
see when people have used their votes.
DISCUSSBRAINSTORM GROUP VOTE REVIEW
Deeper, focused discussions.
TeamRetro’s presentation mode brings everyone to the most voted ideas first.
Discuss each in turn, capturing your team’s comments, ideas and actions.
REVIEWBRAINSTORM GROUP VOTE DISCUSS
Review your actions
Assign actions to owners, set due
dates as needed. Your actions
from the last retro will also be
visible so you can review them in
case they need follow up.
BRAINSTORM GROUP VOTE DISCUSS SHAREREVIEW
Share the results
Make sure the opportunities identified in your retrospectives are not lost in a pile of post-its.
TeamRetro makes it easy to share your retro outcomes via email, slack, or import into the tool of your
choice.
Track actions between retrospectives
All your actions are added to your team’s action plan so you can track them from meeting to meeting.
Team members will receive a gentle reminder before actions are due. Mark actions completed, or
update with a comment, so your team knows where things are at.
A quick tour of team radars
and health checks...
Try an interactive demo - Heath Check
Try an interactive demo - Radar
ANONYMITY
OPTIONS
SEE WHO’S
FINISHED
TIMEBOXED
ACTIVITIES
Data driven discussions
Real-time, visual results show you the overall picture and trajectory over time.
Sort to discuss the most positive, negative or mixed response first.
SURVEY DISCUSS REVIEW SHARE
Review your and share your
actions
Assign actions to owners, set due
dates as needed - export to Jira,
GitHub, Asana, Azure DevOps,
Basecamp...
SURVEY DISCUSS REVIEW SHARE

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Agile Club #16 - Online Retrospectives

  • 1. Making the most of your online retrospectives World Retrospective Day 2020 As-salam alaykom
  • 2. To get the most out of this session, please join us here The Check IN One word you and your team would use to describe your retrospectives (Anonymous) https://join.groupmap.com/839-617-130
  • 3. Now more than ever, retrospectives are not just for iterative improvements... but for building connections. Provocation 1
  • 4. Agile = responding to change = Opportunity/Challenge to define the way you run your online retrospectives. Provocation 2
  • 5. Good cadence, etiquette and expected norms are MORE important online VS offline. Provocation 3
  • 6. WiFi drop outs like an untimed toilet break Disengagement without accountability Security concerns like the boss is in the room Social dissonance Cons of going online
  • 7. More input - no production block, asynchronous Time saved on manual collation can be repurposed Reduces group think with anonymous or individual ideation and voting Meeting data to measure cadence and actions can be tracked Pros of going online
  • 8. online agile retrospective meetings www.teamretro.com TeamRetro was initially designed from aggregated data from over 36,000 retrospective meetings with everyone from small product teams to large enterprise project teams. …. And we’ve helped run more since then. :)
  • 10. # of Actions - Retrospectives
  • 11. # of Actions - Health Checks
  • 12. # of Days between Retrospectives
  • 13. What do teams want? To be heard To be valued To be guided To feel safe To be resourced To be grown
  • 14. Notes from our online retro Playbook
  • 16. Our team contract clauses 1. No Goats! - G.O.A.T. or scape 2. Dialogue not monologue 3. This is not a sprint review, sprint demo, problem solving meeting 4. Skipping retro day is not okay 5. People first 6. No crappy ice breakers 7. Be present - Be brave 8. Have fun. 9. End on time 10. We don't have to wait until the end of the sprint cycle
  • 17. Watercooler Pulse Data Last retro Ground rules Expectations Social contract Fit for purpose Tech Check Create your space FOCUS TONE FORMAT PREP BEFORE
  • 18.
  • 20. Activity Remind Assign roles Roman voting Round Robin Consensus driven Pass the baton Randomised Reactions SpaceTeam Kahoot Playdough Air Pictionary Scribblr CHECK IN ASSIGN ROLES FACILITATE BREAK DURING Co-Pilot Time Police Energy Monitor Action Avenger
  • 21. 5 mins 5 mins 2 mins Check in Gather Data Group Voting Our time box recipe 10 mins 30 Mins 2 mins Discuss Review actions Appreciate and Close 5 mins
  • 22. PUBLISH ROTI FOLLOW UP SAFETY CHECK AFTER AND ADD ONS
  • 23. Open Space Technology - WRD 2020 Image from GroupMap Technology Activating Remote retros Retrospective tools for teams High stress and psychological safety Role of Scrum Master
  • 24. Other insights from WRD 2020 Best practice for activating remote retros ● Play a game: for example, if you are in a plane that crashed into a desert, what 10 items you want with you in order to survive. ● Use mood checkers. ● Story or picture telling: try asking everyone to tell a story about something, even something as small as a cup or a pair of shoes! Or to take a picture of something near them to share. ● Guess the song: test your scrum masters singing capabilities by asking them to sing songs for the team to guess!
  • 25. Other insights from WRD 2020 Ideas to keep teams engaged Once the teams are in the retros, how do you keep them engaged? Here are some cool ideas people were sharing: ● Splitting into smaller teams can help to keep the discussions faster, more comfortable and more democratic ● Liberating Structures by encouraging team members to share a team when they felt not heard or seen. This would be a good way for a team where there might not be a good level of trust build as yet.
  • 26. Other insights from WRD 2020 How do you handle remote retros for a team with low trust or high stress? ● Set up good online meeting etiquettes such as, turn on your camera when you join, so that everyone does the same thing. It also helps set the expectations for an online team retrospective. ● Set up tech options. If you’re using Zoom, make sure there’s a backup for another video conferencing tool, like Teams or Skype, in case one or other other doesn’t work so you can keep online retros happening. ● Encourage compassion. It is not easy to move to a fully online team retro or remote working. We as humans are social beings after all. So encourage compassion by asking people how they are doing, giving people who are shyer some more time to respond, and leading by example by creating a safe space to share and collaborate online.
  • 27. To get the most out of this session, please join us here A Retro-Retrospective WISHES BOMBS FLOWERS AND PUZZLES https://secure.teamretro.com/join/631-369-170
  • 29. A tour of TeamRetro... Try an interactive demo
  • 30. ANONYMITY OPTIONS SEE WHO’S FINISHED TIMEBOXED ACTIVITIES Capture ideas privately on customizable templates Whether your team members are in the same room or distributed, ideas can be captured in real-time individually to reduce groupthink. Use anonymity to get more honest responses. Set a timer or ask everyone to indicate when they are ready to move to the next stage. BRAINSTORM GROUP VOTE DISCUSS REVIEW
  • 31. GROUPBRAINSTORM VOTE DISCUSS REVIEW Group ideas into themes Easily group similar ideas with a simple drag-and-drop interface. TeamRetro will suggest related ideas using natural language processing, saving even more time. Choose your permissions - allow everybody to group ideas, or just the facilitator. AUTOMATIC SUGGESTIONS FACILITATOR OR EVERYONE
  • 32. VOTEBRAINSTORM GROUP DISCUSS REVIEW Vote independently. Focus on what’s important. Set the number of votes and give everyone a say on what’s a priority for discussion. Votes are hidden until the next step so you don’t need to worry about anchoring or bandwagons. You will see when people have used their votes.
  • 33. DISCUSSBRAINSTORM GROUP VOTE REVIEW Deeper, focused discussions. TeamRetro’s presentation mode brings everyone to the most voted ideas first. Discuss each in turn, capturing your team’s comments, ideas and actions.
  • 34. REVIEWBRAINSTORM GROUP VOTE DISCUSS Review your actions Assign actions to owners, set due dates as needed. Your actions from the last retro will also be visible so you can review them in case they need follow up.
  • 35. BRAINSTORM GROUP VOTE DISCUSS SHAREREVIEW Share the results Make sure the opportunities identified in your retrospectives are not lost in a pile of post-its. TeamRetro makes it easy to share your retro outcomes via email, slack, or import into the tool of your choice.
  • 36. Track actions between retrospectives All your actions are added to your team’s action plan so you can track them from meeting to meeting. Team members will receive a gentle reminder before actions are due. Mark actions completed, or update with a comment, so your team knows where things are at.
  • 37. A quick tour of team radars and health checks... Try an interactive demo - Heath Check Try an interactive demo - Radar
  • 38. ANONYMITY OPTIONS SEE WHO’S FINISHED TIMEBOXED ACTIVITIES Data driven discussions Real-time, visual results show you the overall picture and trajectory over time. Sort to discuss the most positive, negative or mixed response first. SURVEY DISCUSS REVIEW SHARE
  • 39. Review your and share your actions Assign actions to owners, set due dates as needed - export to Jira, GitHub, Asana, Azure DevOps, Basecamp... SURVEY DISCUSS REVIEW SHARE

Editor's Notes

  1. Faster grouping - if it shaves 5 minutes off the meeting, the software has paid for itself.
  2. Can they request EU / AUS servers in the future?