This document discusses challenges with organizational transformations and applying DevOps principles. It addresses how transformations are often not successful due to a lack of understanding core concepts like continuous improvement, systems thinking, and culture change. While Deming cycles and other DevOps practices provide a framework, transformations require measuring the current state, establishing ongoing stimulus for change, and evolving an organization's culture to support new ways of working.

1. THE ANTI-
TRANSFORMATION
TRANSFORMATION
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2. 2
AGILE AND DEVOPS – A COMPLICATED RELATIONSHIP
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It should be so easy – but do we really always understand and use core principles?
• The Deming Cycle
• Systems Thinking
• Transaction Costs and small batches
• Culture

3. 3
ABOUT ME
@mircohering #notafactoryanymore
Mirco Hering
Global DevOps Lead
@mircohering on Twitter
And now author
Blog at http://notafactoryanymore.com
Hello my name is Mirco….
and I am working with legacy technologies

4. Copyright © 2018 Accenture Security. All rights reserved. 4
WHAT IS A TRANSFORMATION
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5. 5
DO WE KNOW OUR AS-IS
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67%
22%
CLOUD NIST
Impression of standard process across organisational levels (Quality Software
Management: First-Order Measurement (Quality Software Management) by
Gerald M. Weinberg 1991 )
58%
46%
37%
C-SUITE MANAGER ENGINEER
Adoption across 15 criteria

6. 6
THE TRANSFORMATION LIFECYCLE
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Stable State Stable State
Stable State

7. 7
COULD IT HAVE WORKED?
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8. 8
THE TRANSFORMATION LIFECYCLE
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Ongoing stimulus

9. 9
BUT WHAT DO WE SEE OFTEN?
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Stable State Stable State
Stable State

10. 10
THE ANSWER IS EASY – DEMING AS THE ENGINE FOR
TRANSFORMATION
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Ongoing stimulus

11. 11
THE ANSWER IS EASY … BUT IS IT?
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Let’s quickly check how we are doing?
• Do we have a continuous improvement process?
• Do we plan what we will improve?
• Do we plan how we will know whether we improve?
• Do we measure post implementation?
• Do we go back and reflect on what we have learned?

12. 12
SYSTEMS THINKING
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Agile
Team
Agile
Team
Agile
Team
Dev Test OpsBusiness

13. 13
TO DEVOPS TEAM OR NOT TO DEVOPS TEAM?
Agile
Team …Agile
Team
Agile
Team
ReleaseTrain/
AgileProgram
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Governance
Cloud Services Infra Services
DevOps Services
Org specific DevOps Services
DevOps Platform Team
DevOps Tribe
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14. 14
TRANSACTION COSTS AND SMALL BATCHES
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Optimum
batch size
(lowest total
cost)
Items per batch
Optimum
batch size
(lowest total
cost)
Items per batch
Cost

15. 15
CULTURE – OFTEN QUOTED, EVEN MORE OFTEN MISUNDERSTOOD
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https://betacodex.org/

16. 16
CULTURE – THOUGHTS…
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17. 17
CULTURE – MINDSET
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“Rigth now, your company has
21st century Internet enabled business
processes,
Mid 20th century management processes all
built
Atop 19th century management principles.”
- Gary Hamel, American Management Expert

18. 18
CULTURE – EVOLUTIONS OF CULTURE
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19. 19
CULTURE – THE EVALUATION CHALLENGE
Automation
Vendor A: 100 Dollar per day
Vendor B: 80 Dollars per day
AVG$
Total$
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20. 20
CULTURE – THE EVALUATION CHALLENGE -PART 2
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TicketsSLAs

21. SILVER BULLET OR SNAKE OIL?
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22. WANT TO LEARN MORE?
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• A copy of this presentation
• An excerpt of DevOps for the Modern Enterprise
• Videos and slides from my DevOps Enterprise talks
• Most popular blog posts from notafactoryanymore.com
• Get access to any material coming out for “DevOps For the
Modern Enterprise”
Just pick up your phone, and send an email:
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Subject: devops