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Agile at the Intersection of Mobile, Cloud, and the Internet of Things
- 1. AT8 Agile Techniques 6/8/2017 1:30:00 PM AT8 Agile at the Intersection of Mobile, Cloud, and the Internet of Things Presented by: Don MacIntyre Scrum Etc. Brought to you by: 350 Corporate Way, Suite 400, Orange Park, FL 32073 888-‐268-‐8770 ·∙ 904-‐278-‐0524 - info@techwell.com - https://www.techwell.com/
- 2. Don MacIntyre Scrum Etc. Don MacIntyre provides agile consulting, coaching, and training from the C-level to the team level. With extensive experience across many industries from enterprise software to mobile to the IoT, Don has led agile transitions in enterprises of all shapes and sizes. He is a Certified Enterprise Coach and agile leadership consultant who has worked with teams from the Fortune 100 to late- stage startups to government agencies. Prior to focusing on consulting, Don led many successful engineering organizations-through mergers and acquisitions at small cloud providers to highly successful dot coms (Monster) to global engineering organizations (HP). Reach Don at don@scrumetc.com.
- 3. 6/3/2017 1 Slides may not be copied without permission Agile at the Intersect of Mobile, Cloud, and the Internet of Things Don MacIntyre Don@ScrumEtc.com www.ScrumEtc.com © Scrum, Etc. 1 Certified Enterprise Coach Certified Agile Leadership Educator Certified Leadership Agility 360 Coach CEC/CSC, CSP, CSPO, CSM, SPC, etc., etc.,, Speaker Profile Agile Transformation Lead Certified Enterprise Coach (CEC/CSC, etc.) Agile Leadership Coach Certified Agile Leadership Educator Certified Agile Leadership 360 Coach Former Executive and Engineer © Scrum, Etc. 2
- 4. 6/3/2017 2 Slides may not be copied without permission What are we going to talk about? Reflect on where Agile is being applied today Introduce the Internet of Things (IoT) Identify common patterns for success in applying Agile in the IoT and other places beyond traditional software development © Scrum, Etc. 3 Let’s Start With ‘Why’ “People don’t buy what you do, they buy why you do it.” – Simon Sinek https://www.startwithwhy.com/
- 5. 6/3/2017 3 Slides may not be copied without permission Why is this important? The IoT is an explosive market Hardware centric companies are adding more and more software to their devices Hardware sales still drives their business Their traditional hardware based product development practices and lifecycle no longer suffice They need help applying agile to their hardware, embedded, and software environments © Scrum, Etc. 5 Where is Agile being applied in software today? Finance Healthcare Automotive Aerospace Government Virtually All Software Environments © Scrum, Etc. 6
- 6. 6/3/2017 4 Slides may not be copied without permission How do we know? © Scrum, Etc. 7 Where is Agile NOT being applied in software today? In environments where Agile has failed In environments that are afraid of change In environments where there is no perceived need for change The use of Agile has little to do with the type of work being performed © Scrum, Etc. 8
- 7. 6/3/2017 5 Slides may not be copied without permission Are some software projects TOO LARGE? © Scrum, Etc. From Wikipedia: Sentinel $425M. Delays and over budget. Went Agile and completed under budget 9 Let’s Assume Agile can be applied to any kind of software No software project is too large to benefit from some Scrum and/or Agile Is there a sweet spot? © Scrum, Etc. 10
- 8. 6/3/2017 6 Slides may not be copied without permission Life in the Clouds © Scrum, Etc. 11 Cloud Environments Massive Virtualization Frequent/Constant Updates Tools Galore Automated Test, Continuous Integration, Continuous Deployment, DevOps No excuse NOT to do be Agile © Scrum, Etc. 12
- 9. 6/3/2017 7 Slides may not be copied without permission Mobile is Agile © Scrum, Etc. “Samsung is using a faster method of developing smartphones called 'Agile' methodology. The adoption of the new method may bring forward the launch date of the Galaxy S7.” Tech Times, Aug 2015 Agile China 2010 13 iPhone Refresh Cycle © Scrum, Etc. http://buyersguide.macrumors.com/#iPhone Annual hardware refresh and major iOS update Frequent minor iOS updates 14
- 10. 6/3/2017 8 Slides may not be copied without permission Much of Mobile is Embedded Years ago many people thought that embedded software was different and they could not do Agile No-longer the case Techniques have always existed and tooling continues to improve See James Grenning’s work on Embedded TDD © Scrum, Etc. 15 Top 25 iOS Apps Update Frequency © Scrum, Etc. https://sensortower.com/blog/25 -top-ios-apps-and-their-version- update-frequencies Top iOS Apps Update Every 30 Days 16
- 11. 6/3/2017 9 Slides may not be copied without permission The Internet Of Things “Explosive Internet of Things Spending to Reach $1.7 Trillion in 2020” - IDC © Scrum, Etc. 17 Wikipedia Definition “The Internet of Things (IoT) is the network of physical objects or "things” embedded with electronics, software, sensors, and network connectivity, which enables these objects to collect and exchange data. … Experts estimate that the IoT will consist of almost 50 billion objects by 2020.” https://en.wikipedia.org/wiki/Internet_of_Things © Scrum, Etc. 18
- 12. 6/3/2017 10 Slides may not be copied without permission “Simply put, … © Scrum, Etc. …this is the concept of basically connecting any device with an on/off switch to the Internet (and/or to each other). This includes everything from cellphones, coffee makers, washing machines, headphones, lamps, wearable devices and almost anything else you can think of.” – Forbes May 13, 2014 19 Imagine for a moment… You are designing and delivering software products… © Scrum, Etc. 20
- 13. 6/3/2017 11 Slides may not be copied without permission You are designing and delivering software products Is there value in… Knowing where your software product is running? Understanding what it is doing? Verifying that it is working? Allowing it to provide feedback? Of course there is… © Scrum, Etc. 21 Now imagine for a moment… You are designing and delivering physical products or ‘things’… © Scrum, Etc. 22
- 14. 6/3/2017 12 Slides may not be copied without permission You are designing and delivering ‘things’… Is there value in… Knowing where your product is located? Understanding what it is doing? Verifying that it is working? Allowing it to provide feedback? With software we take this for granted © Scrum, Etc. 23 The Internet of Things (IoT) The IoT allows ‘things’ to communicate Where it is What it is doing How it is working But more importantly… It allows ‘things’ to gather and share information about their environment © Scrum, Etc. 24
- 15. 6/3/2017 13 Slides may not be copied without permission Where is your product? © Scrum, Etc. 25 Where is your product? © Scrum, Etc. The other IOT: The Internet of Trucks 26
- 16. 6/3/2017 14 Slides may not be copied without permission Where is your product? © Scrum, Etc. 27 Where is your product? © Scrum, Etc. Forklift 2.0: Auto-Routing Auto-Lift-Height Crash Avoidance Worker Avoidance Maintenance Data Environmental Data 28 The Warehouse Of The Future Today!
- 17. 6/3/2017 15 Slides may not be copied without permission amazon robots © Scrum, Etc. 29 Where is your product? © Scrum, Etc. 30
- 18. 6/3/2017 16 Slides may not be copied without permission Tom Cruise in Minority Report (2002) © Scrum, Etc. 31 amazon go © Scrum, Etc. 32
- 19. 6/3/2017 17 Slides may not be copied without permission Interactive Retail Shopping Beacons to track customer movement Retailers will know what the customer was interested in If he spent 5 minutes comparing coffee makers they could send him an email when the one he spent the most time with goes on sale Real-time shelf inventory (rather than POS) Dynamic pricing based on inventory or weather Suggesting items based on current or past purchases © Scrum, Etc. 33 Once your product is ‘home’ © Scrum, Etc. WiFi App for Scheduling Firmware updates? New functionality? 34
- 20. 6/3/2017 18 Slides may not be copied without permission Where is your product? © Scrum, Etc. 35 Wearables © Scrum, Etc. 36
- 21. 6/3/2017 19 Slides may not be copied without permission Wearables in Healthcare © Scrum, Etc. Patient Tracking Doctor Tracking Nurse Tracking Heart Rate Blood Pressure Blood Sugar Temperature Activity Level Sleep Quality Hearing Aids Vision Quality Concussion - Detection Infrared Pain - Therapy 37 Wearables in the NFL © Scrum, Etc. 38
- 22. 6/3/2017 20 Slides may not be copied without permission Energy © Scrum, Etc. 39 Agriculture © Scrum, Etc. “The 8R line of tractors has more lines of code than the space shuttle” - Samuel Allen, CEO John Deere 40
- 23. 6/3/2017 21 Slides may not be copied without permission Agriculture © Scrum, Etc. 41 Drones © Scrum, Etc. 42
- 24. 6/3/2017 22 Slides may not be copied without permission Automotive © Scrum, Etc. 43 Automotive © Scrum, Etc. 44
- 25. 6/3/2017 23 Slides may not be copied without permission How many lines of code are in a toilet? © Scrum, Etc. 45 So what does this have to do with Agile? Hardware centric companies are adding more and more software to their devices Some traditional manufacturers are finding themselves shifting toward software and services Traditional development practices are not enough Agile can help in this non-traditional environment Agile is not just for software Don’t be afraid to use it! © Scrum, Etc. 46
- 26. 6/3/2017 24 Slides may not be copied without permission Leading Causes of Failed Agile Projects © Scrum, Etc. http://stateofagile.versionone.com 47 #1 Reported Problem Company philosophy or culture at odds with core agile values (46%)
- 27. 6/3/2017 25 Slides may not be copied without permission #2 Reported Problem Lack of experience with agile methods (41%) #3 Reported Problem Lack of management support (38%)
- 28. 6/3/2017 26 Slides may not be copied without permission #4 Reported Problem Lack of support for cultural transition (38%) #5 Reported Problem Inconsistent agile practices and processes (38%)
- 29. 6/3/2017 27 Slides may not be copied without permission #6 Reported Problem External pressure to follow waterfall process (36%) #7 Reported Problem Ineffective management collaboration (34%)
- 30. 6/3/2017 28 Slides may not be copied without permission #8 Reported Problem A broader organizational or communications problem (30%) #9 Reported Problem Unwillingness of team to follow agile (30%)
- 31. 6/3/2017 29 Slides may not be copied without permission #10 Reported Problem Inability to continuously prioritize work (28%) #11 Reported Problem Insufficient Training(27%)
- 32. 6/3/2017 30 Slides may not be copied without permission #12 Reported Problem Ineffective collaboration (25%) Leadership © Scrum, Etc. 60 How much of this is a Leadership problem?
- 33. 6/3/2017 31 Slides may not be copied without permission Patterns That Work Beyond Software © Scrum, Etc. 61 Think Lean Hardware people likely know more about Lean than Agile Talk about Lean Create a Value Stream Map Build Quality In Minimize Waste Use Inventory Analogies Not releasing software is just like not releasing inventory © Scrum, Etc. 62
- 34. 6/3/2017 32 Slides may not be copied without permission Focus on Values and Principles Everyone needs to understand Agile values and principles Allow manifesto discussions to uncover concerns Especially with leaders But don’t let the non-software folks get hung-up with the word “software” all over the manifesto © Scrum, Etc. 63 For Non-Software Teams, Considering Replacing ‘Software’ with ‘Value’ or ‘Product’ We are uncovering better ways of developing software product by doing it and helping others do it. Through this work we have come to value: Individuals and interactions over processes and tools Working software product over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan That is, while there is value in the items on the right, we value the items on the left more. agilemanifesto.org © Scrum, Etc. 64
- 35. 6/3/2017 33 Slides may not be copied without permission Agile Principles 1-4 with Value 1. Our highest priority is to satisfy the customer through early and continuous delivery of valuable software value. 2. Welcome changing requirements, even late in development. Agile processes harness change for the customer's competitive advantage. 3. Deliver working software value frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale. 4. Business people and developers must work together daily throughout the project. © Scrum, Etc. 65 Scrum Beyond Software Scrum can be used to manage any kind of work The Scrum framework and associated practices help teams learn how to work together as a team Scrum exposes all sorts of impediments Scrum teaches teams how to improve © Scrum, Etc. 66
- 36. 6/3/2017 34 Slides may not be copied without permission Two Weeks! Hardware teams often initially panic when told they will need to deliver ‘working product’ to the ‘customer’ every 2 weeks Mechanical and electrical engineering ARE different than software engineering While it would be awesome to put production ready hardware in front of an actual customer every 2 weeks, that simply may not be possible at the present time Many hardware teams are used to delivering prototypes to other teams or special customers Start there and then challenge teams to engage and improve © Scrum, Etc. 67 Scrum is not just for Software © Scrum, Etc. 68
- 37. 6/3/2017 35 Slides may not be copied without permission Consider Kanban If the time box of a Sprint is a real constraint, consider Kanban Especially for ticket driven teams that are focused on working a queue rather than incrementally building a product Awesome Scrum teams doing Continuous Deployment sometimes morph into Kanban Caution: Kanban alone may not provide enough structure for new teams trying to become Agile © Scrum, Etc. 69 Understand Systems Engineering “Systems engineering is an interdisciplinary field of engineering that focuses on how to design and manage complex engineering systems over their life cycle” https://en.wikipedia.org/wiki/Systems_engineering Years ago Systems Engineering was common on large complex software projects Many companies building both hardware and software systems still rely heavily on Systems Engineering Systems Engineers sometimes make great Product Owners Other times they cannot let go of the ‘how’ © Scrum, Etc. 70
- 38. 6/3/2017 36 Slides may not be copied without permission Do Not Waterfall Your Agile Transition Non-software companies are often entrenched in a waterfall world Avoid ‘water-falling’ your Agile transformation to fit their model Consider making your executive sponsor the PO for the transformation and Scrum your way to success Once you help them understand Agile they will understand why you cannot figure it all out up front © Scrum, Etc. 71 Focus on Incremental Improvement When helping device manufacturers start with the application level, then embedded, then hardware Avoid the big bang approach outside of pure software Allow a pilot project to expose the pain points Manage the pain Demonstrate, then duplicate, success Don’t scale bad Agile © Scrum, Etc. 72
- 39. 6/3/2017 37 Slides may not be copied without permission Stepping Outside Your Comfort Zone Do not pretend to know it all You may be new to non-software The team may be new to Agile Learn together Help non-software teams understand Agile and then ask them how they can best apply it to their teams Help guide them to an Agile solution © Scrum, Etc. 73 Don’t Worry, Be Happy Non-software teams often see the software teams having fun and want to give it a try If you are not having fun then you’re doing it wrong If you have a high performing team having fun then you’re doing it right Happiness is a multiplier for productivity © Scrum, Etc. 74
- 40. 6/3/2017 38 Slides may not be copied without permission Leaders Need Help Too In software shops most people, even at the executive level, have some idea of what Agile is In a non-software centric environment, that may not be the case Provide Agile Training/Coaching for Leadership teams Certified Agile Leadership Leadership Agility 360 © Scrum, Etc. 75 The IKEA Effect The IKEA effect is a cognitive bias in which consumers place a disproportionally high value on products that they partially created. - https://en.wikipedia.org/wiki/IKEA_effect © Scrum, Etc. 76
- 41. 6/3/2017 39 Slides may not be copied without permission Bonus: These Patterns Work for Software Too! © Scrum, Etc. 77 Questions and Comments © Scrum, Etc. Don MacIntyre Certified Enterprise Coach Certified Agile Leadership (CAL) Educator Certified Leadership Agility 360 Coach Agile Team Trainer Don@ScrumEtc.com www.ScrumEtc.com 78