16. Error rate/user satisfaction Anita Adendorff (South Africa) wrote at 8:07pm on August 29th, 2007: “ At least yours still has the decency to apologize! Mine crashes without any indication leaving me wondering for 5-10 minutes whether it's just taking ages to open the doc or if it has called it a day. I have become VERY familiar with consulting the task list. Ag man, dis als so boring!” Source: Facebook, F*ck you, ArcMap!