This document provides information about Agape Senior Interns for the summer of 2014, including their names, placements, and areas of focus. It then discusses the experiences of several interns in more depth, including Chaira Fray working in business office management and HR, Brittany Brian providing veteran education, Nicholas Dendy working in assisted living and hospice, Brittany Carter focusing on marketing, Benjamin Ikenegbu in operations and administration, Shimia McBeth learning about life in an assisted living facility, and Morgan Grant working on ALF compliance. Roger Fowler's internship involved admissions and discharge in a PACC.

1. Agape Senior Interns
Summer 2014
Benjamin Ikenegbu Rock Hill ALF
Brittany Carter York ALF
Brittany Brian VA Benefit Advocate
Chaira Fray Piedmont Regional Business Office
Morgan Grant ALF Compliance
Nicholas Dendy Laurens ALF/ Upstate Hospice
Roger Fowler Rock Hill PACC
Shimia McBeth North Charleston ALF
Wallace Boyd Rock Hill PACC

2. Team Building
Us National Whitewater Center Charlotte, NC

3. Agape Senior

4. Love
Joy
Peace
Patience
Kindness
Goodness
Faithfulness
Gentleness
Self Control

5. Chaira Fray
Business Office Manager/HR
• Preceptors: Jaime Hill and
Casha Brimer
• Location: Agape Hospice
Business Office

6. Business Office Manager/HR
• Billing
– Accounts Recievable
• Claims
– Not Related or Related
• Employee Files
– Application
– PPD’s
– SC New Hire
– MC/MD
– SLED
– Sex Offender
– License Verification
• Auditing Employee Files
– Mock Servey

7. Brittany Brian
Veteran Education
• Preceptors: Jennifer Kistler,
VA Benefit Advocate
• Location: Columbia, SC

8. Veteran Education
• Importance of VA Seminars
• Target Audience
• Primary Goal
• VA Seminars are designed to
• Invitation Process
• Pension Program Level of Care
o Basic Pension
o Home Bound
o Aid & Attendance
• Benefits
o Home Care
o Assisted Living
o Skilled Nursing

9. Veteran Education
• VA Seminar and Education
o Eligibility
o How to apply
o What to expect
o Deductible medical expenses
o Local resources
• Frequently Asked Questions
• SeminarEdgeFollow-ups
o Purpose
o Process
o Questions
o Examples
o Resources

10. SeminarEdge

11. Nicholas Dendy
ALF/ Hospice
• Preceptor: Babs
Burns
• Location: Laurens
ALF/Hospice

12. Assisted Living and Hospice
Assisted Living
• Shadowed All Staff
• Weekend Manger on
Duty
• Break-Schedule Project
Hospice
• Largest Provider in SC
• Covered by Medicare
• Marketing Palliative Care
• Interim Volunteer
Coordinator
• Survey Project

13. Brittany Carter
Marketing
• Preceptor:
Lindsay Davis
• Location: York
ALF

14. Marketing
• Prospect Inquiry Form
• Tours
• CRM
• Follow Up Calls
• Application Fees
• Application Packet
• Care Points
• Move-Ins

15. Life Enrichment
• Activities
• Outings
• Residents

16. Benjamin Ikenegbu
Operations/Administration
• Preceptor:
Laney Whittle
• Location:
Rock Hill ALF

17. Operations/Administration
• Operations/ Adminstration
– Manger vs Leader
– Objectives
– Importance of Resident Health
– Compliance
• Hiring Process
– The Actual Process
– SAO
– Things to Look For

18. Shimia McBeth
Life in an Assisted Living
• Preceptor:
Keagan Kelly
• Location: North
Charleston ALF

19. Life in an Assisted Living
• Communication
• Shift Changes
• Day Shift
• Night Shift
• Experiences

20. Morgan Grant
ALF Compliance
• Preceptor: Connie
Dickerson
• Location: All ALFs

21. ALF Compliance
• Facility Obligations
• Audit Forms
• Mock Survey

22. Roger Fowler
Admissions/Discharge
• Preceptor:
Kayla Kline
• Location: Rock
Hill PACC

23. Admissions
• All Scripts
• Point of Contact (Travise
Smith)
• Entering the PACC (Kayla
Kline)
• Customer Care Check

24. Discharge
• Family Care Plan Meeting
(72hrs)
• D.M.E (Keith)
• Follow-Up within 7-14 days
• How does this affect the
readmission and
reimbursement rates?

25. THANK YOU!