Transparency ThinkThank Session at AEA 2013
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Slides supported a ThinkTank Session at AEA 2013.
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Transparency ThinkThank Session at AEA 2013
- 1. LIKES, TWEETS & THE IMPLICATIONS OF TRANSPARENCY: WELCOME TO THE THINKTANK Hanh Cao Yu, PhD | Kristin Wolff American Evaluation Association October 17, 2013
- 2. Project & Need For Technical Assistance 2 Building a Common Language Creating a Space for Meaningful Dialogue on Structural Racism Building and Strengthening Community Organizing Building and Strengthening Data Analysis in Decision-Making Building Strong Peer Networks Areas of support for BHC sites
- 3. The Question 3 How do community-based organizations get the help they need to be effective in advancing social change?
- 4. Framing Problems and Solutions Newsfeed? Event? Platform? 4
- 5. LA Information Exchange: A Model? Followed an effort to assess TA needs of LA County NPOs Key Concern: accessing quality organizational development services. Multiple funders explored the feasibility of a technology based information exchange The Funders declined to move forward at this time 5
- 6. Lessons from Similar Efforts 6 Connecting grantees with the right technical assistance providers is complicated work. We can learn from analogous situations in other sectors: How government approaches TA How large social sector organizations approach TA Foundation-supported or other philanthropic ventures
- 7. What We Learned Needed common metaphors for describing the “it” Uncertainly about “effectiveness” – how does is get measured? When? By Whom? Who uses the information? Culture, context, comfort with transparency matter. 7
Editor's Notes
- Hanh – Introduce Team
- CA Endowment is funder 14 Communities in CA 1.5B total investment over ten years All multistakeholder projects seeking to solve wicked problems. Capacity vastly different from place to place. Commitment to a set of principles relating to equity, human connection, space for difficult conversations and the like CA Endowment is also funding technical assistance - offered by a select group of providers with whom the endowment has experience.
- The problem they brought to us was: How do we do a better job of connecting community projects in need of TA with providers who could best help them? To answer this question, you need to know something about: 1. The Areas of Need 2. The Effectiveness of Providers 3. The Context - how are these connections happening now? They also asked about the possibility of using technology to do this matchmaking - which is where it got very interesting…
- Here’s where we realized we had opened a can of worms. One thing you learn when you talk to technologists is the importance of framing the problem. Build capacity vs. build tool – not mutually exclusive Newsfeed Event (virtual) COP Platform They referred us to websites that do similar things in different fields: Angie’s List Yelp RateMyProfessor.com RateMyTeachers.com GreatSchools.org OurParents.com MyEdu.com Things we learned from those sites…
- We did a series of interviews, together with some background research – we found only one example of a similar effort in a similar field in Los Angeles. l
- Kristin We also did some looking to see how other organizations interested in getting these matches right work: NYC - sort NC – No vetting, yellow pages, but some do vet (BEST, in MI) SocialBrite- transparency (operates as platform)
- Not universality of perspective on these issues. Providers tended to feel that the filed was unique, technologists, not. TA providers preferred a “fix” (even if they did not like the options we were discussing), but technologists and one of our foundations representatives encouraged trust in the people and the process to raise the right issues and work toward the right solutions. Already mentioned but worth noting again – at least two ways to help selection, build capacity to chose, or build a tool that leads to choice. Technologists were the ones to argue forcefully that with either solution, we are talking about a change management process – that’s where to devote time and attention whether you use tech or not. Transparency – this needs incubation and modeling. Sum: Hard to describe the "WHAT" - a platform? a tool? A marketplace? Uncertainly about what constitutes information about "effectiveness" and when/how it gets measured/and by whom. Culture, context, comfort with transparency matter These are the issues we'd like to talk with you about today. Can you share your experiences with similar issues? Resources you have used to navigate through these issues? Challenges you are facing?