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BUSM 3629
Advertising campaign
Assessment 1
TEAM MEMBERS
Kristyna
Krivanova
Dominika
Matejkova
Kate
Parkinson
Rebeka
Tunegova
THE BRAND
• Premium ice cream brand
• Founded in 1961 by Reuben Mattus
in the USA
• In the UK owned by General Mills Inc.
• Vision to make the best ice cream in
the world
(Häagen-Dazs 2016)
Ice cream industry
MARKET SIZE
Current market value £m 1,116
Forecasted future growth of the market
Ice cream industry
MARKET SIZE
Tubs and blocks continue to dominate with a 58% share of volume sales in 2016
1st Qtr 2nd Qtr 3rd Qtr 4th Qtr 4rd Qtr 4th Qtr
Brand choice
MANUFACTURERS’ SHARES IN THE UK
General
Mills 4%
R&R Ice
cream 9%
Own
label
33%
Other
manufacture
rs 8%
Unilever
42%
Nestlé 4%
VALUE:
• Unilever 42%
• R&R Ice cream 9%
• General Mills 4%
Leading manufacturers’ shares in the UK ice cream retail market, by value, 2015/2016
Unilever R&R Ice
cream
General
Mills
Mars
food
Mackies
4.5%
0.92%
36
%
13
%
Magnum Carte d'Or Häagen-DazsCornetto
4.5
%
4.46%
10.4
%
4.47
%
COMPANY SHARES
OF ICE CREAM 2016
BRAND SHARES
OF ICE CREAM 2016
%
%
BRAND CHOICE
Based on Mintel report Based on Mintel report
7.4%
4.8
%
Ben &
Jerry's
Ice cream industry
COMPETITVE LANDSCAPE
Market leader is Unilever – its share of 42% in value and 33% in volume sales (Mintel 2016)
Leading brands: Magnum, Ben & Jerry’s, Wall’s and Carte d’Or
Premium ice cream market
CURRENT POSITIONING
‘Nothing is better than real’
POSITIONING
Prestige and richness
Product and image differentiation
Romantic and sensuous image
‘Vermont’s finest ’
Emphasis on real ingredients
High level of innovation and
range of flavors
Image of fun and originality
Strong support of social issues
Eco-friendly brand
Premium ice cream market
CURRENT POSITIONING
‘Nothing is better than real’
POSITIONING
Prestige and richness
Product and image differentiation
Romantic and sensuous image
‘Luxury ice cream, guilt
free indulgence’
Emphasis on real ingredients
Delivery of taste and health
Humor approach
Low fat and sugar content
Made of healthy
alternatives: coconut
oil/stevia leaf
CURRENT TARGET MARKET
01
02
03
04
05
Younger groups driven by
under 25s
Consumers from higher-
income households.
Individuals seeking for a
strong, fun and vibrant image
(trendy sharing experience).
Creative individuals (creative
names for their products)
Consumers conscious of social
and environmental issues
behind the products .
01
02
03
04
05
Financially independent adults
(higher income to spend on
luxuries)
Approaching couples
(relating flavors with romance)
„Need“ of being members of
this brand category (premium)
„Need“ to feel special and
different.
Consumers conscious of using
real, natural ingredients.
£803
mil
£2,229
mil
2014 2015
doubled by £177,60 mil
BRAND SPEND
• print
• TV
• word of mouth
• social media
• Promotion
• sponsorships
and events
MEDIA USED
• Promotion:
events
• Cinema
• Print
• TV
• Socia lmedia:
Instagram
Facebook
Twitter
Youtube
MEDIA USED BEN & JERRY'S
• Print
• Social Media:
Facebook
Instagram
Twitter
• Celebrity
endorsement
• Promotions:
Events
MEDIA USED OPPO
1
2
3
4
5
6
CURRENT ADVERTISING
HÄAGEN-DAZS
Stripping everything down to
essentials
Occasional campaigns – „Real
Questions“ for Valentine‘s day
2015
Hollywood actor Bradley Cooper
Doubled adspend in 2015
Treating layout like the very high-
end fashion brand
Focus on clean aeshetics – „less is
more“ strategy + soft piano music
1
2
3
4
5
6
CURRENT ADVERTISING
BEN & JERRY‘S
Outspoken brand on social
issues
Call to action campaigns –
earth‘s climate, social,
economic equity
Among the first advertising
on Instagram
Investment more than £1,2m
in 2015 mainly on TV
Focus on showcasing new
flavours & sponsoring
events
Cartoonish illustrations &
stories to tell behind the ice
cream
PRINT ADVERTISING
PRINT ADVERTISING
PRINT
ADVERTISING
TV ADVERTISING
CELEBRITY ENDORSEMENT
FACEBOOK
3,7M FOLLOWERS 8,4M FOLLOWERS
SOCIAL MEDIA ADVERTISING
Brand choice
ICE CREAM CONSUMPTION
Spring/Summer months Winter months
• 49% adults eat ice cream once a week
• just 5% do not eat ice cream during
summer months
• unpredictable summers may be limited
factor
• ice cream usage is significantly lower
• 83% do not eat ice cream this time
of year
• just 21% being weekly eaters
Ice cream industry
CHOICE FACTORS
Large ice cream pots – the most popular format
Decision making factors leading with a favorite flavor, special offer & well-known brand
Ice cream industry
CURRENT TRENDS
Tubs and pots
- most popular
format
Premium brands
continue to see
strong sales
Current value growth
Frozen yogurt-
strongest value
growth of 10% in
2016
Demand for
lower calorie
content and size
reduction
Dairy-free and
gluten-free
products
expected to
perform well
Health and
wellness trend &
level of obesity
Demand for higher
protein content
Trends
SWOT ANALYSIS FOR HÄAGEN-DAZS
S W
O T
Weaknesses
• Increased prices of ingredients
(chocolate, vanilla)
• Super premium price
• Narrow target market
• High caloric content
• Product seasonality (low consumption
during winter)
Threats
• Increased competition (offering lower
prices)
• Trend towards health-consciousness
• Concerns over level of obesity in the
UK
• Economic crisis – ice cream products
not a priority
Opportunities
• Increased demand for low fat/sugar
alternatives
• Increased demand for higher protein
content
• Demand for individual portions of ice cream
• Possible ways how to increase
consumption during winter
• Ice cream market growth in developing
countries
Strengths
• well-recognized brand name (global presence)
• premium high-quality product
• Brand loyalty
• High focus on innovation (new flavors)
• Real, natural, high-quality ingredients
• Elegant and sophisticated appeal
4.Alcoholic Drink
Inspired Ice
Cream
• Limited editions
5.Low Sugar Ice Cream
• 43% of adults agreeing
that there are not enough
low-sugar desserts
available
2.Protein Ice Cream
• Demand for higher
protein content
1.Frozen Yougurt
• Sees strongest current value
growth of 10% in 2016
• Health trend is rising
3.Ice Cream with Heatable
sauce
• Lower ice cream
consumption during winter
months
POTENTIAL BRAND EXTENTION
The starting point of all
achievement is
desire.
Lorem Ipsum is simply dummy
text of the printing and
typesetting industry. Lorem
Ipsum has been the industry's
standard dummy text ever since
the 1500s, when an unknown
printer took a galley of type and
scrambled it to make a type
specimen book. It has survived
not only five centuries, but also
the leap into electronic
typesetting, remaining
essentially unchanged.
• focus on current target market to increase
consumption during winter months
• adding value to the product by attaching
“festive” Christmas recipes to each pot of the
ice cream
Promotion:
• social media → asking consumers to use
hashtags with their Häagen-Dazs dessert
creations
• organising promotion stands on
Christmas markets around the UK
HEATABLE SAUCE
Promotion:
• social media
• fitness bloggers/youtubers
• fitness exhibitions and fairs
• billboards near fitness centres
Change in target market:
• mainly men aged 16-24
• gymgoers
• fitness enthusiasts
• more health concious individuals
(from higher income households)
HIGH
IN PROTEIN
HIGH PROTEIN ICE CREAM
16-24 25-34 35-44 45-54 55+
60%
86%
41
%
43
%
76
%
16-24 25-34 35-44 45-54 55+
50%
40%
55
%
58
%
47
%
Weekly use of online news sources, by age, 2015Weekly use of traditional media to consume news, by age, 2015
TRADITIONAL MEDIA ONLINE SOURCES
%
%
MEDIA CONSUMPTION
Based on Mintel report Based on Mintel report
 Häagen-Dazs vs Ben&Jerry‘s search interest in the last 12 months
MEDIA CONSUMPTION
Google Trends
Media Consumption
SOCIAL MEDIA
Facebook
%
9
7
10
47
86
Twitter
Reddit
Tumblr
Other social media
Use of social media sites or apps to find out about news in a typical week, December 2015
“In a typical week, which of the following social media sites do you use to find out about news?“
Based on Mintel report
 FACEBOOK
has the greatest
influence among
social media sites
in the UK
Media Consumption
ONLINE MEDIA
Consumption of short online video, by age
16-24 and 25-34 age groups are the most frequent users of online videos
SOCIAL NEWSFEED
TIMELINE
EMAIL ADS
BANNERS/POP-UP
ADS
Media Consumption
DIGITAL ADVERTISING FORMATS
SEARCH ENGINE ADS
ONLINE VIDEO
(YOUTUBE/ITV)
45% users clearly noticed mainly display advertising when browsing online
MEDIA ACTIVITY FREQUENCY
43% - watch TV 37% - watch video
online
33% - read print
magazines/newspapers
24% - read online
Media Consumption
Measuring success
MEDIA METRICS
Measuring the success
of social media campaign: .
1.Number of monthly
impressions
2.Engagement rates +
frequency
3.Conversion rates
(monthly)
4.Time spent on site
(website + social media)
5.Follower/subscriber
growth each month
Measuring the success
of promotion campaign: .
1.Number of visitors
2.Visitor engagement on
particular event
3.Event reach  linked to
social media
Ice Cream
BREAK
Thank you
Come, let us have some
ice cream and continue
to talk about happy
things.

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Advertising campaign

  • 3. THE BRAND • Premium ice cream brand • Founded in 1961 by Reuben Mattus in the USA • In the UK owned by General Mills Inc. • Vision to make the best ice cream in the world (Häagen-Dazs 2016)
  • 4. Ice cream industry MARKET SIZE Current market value £m 1,116 Forecasted future growth of the market
  • 5. Ice cream industry MARKET SIZE Tubs and blocks continue to dominate with a 58% share of volume sales in 2016
  • 6. 1st Qtr 2nd Qtr 3rd Qtr 4th Qtr 4rd Qtr 4th Qtr Brand choice MANUFACTURERS’ SHARES IN THE UK General Mills 4% R&R Ice cream 9% Own label 33% Other manufacture rs 8% Unilever 42% Nestlé 4% VALUE: • Unilever 42% • R&R Ice cream 9% • General Mills 4% Leading manufacturers’ shares in the UK ice cream retail market, by value, 2015/2016
  • 7. Unilever R&R Ice cream General Mills Mars food Mackies 4.5% 0.92% 36 % 13 % Magnum Carte d'Or Häagen-DazsCornetto 4.5 % 4.46% 10.4 % 4.47 % COMPANY SHARES OF ICE CREAM 2016 BRAND SHARES OF ICE CREAM 2016 % % BRAND CHOICE Based on Mintel report Based on Mintel report 7.4% 4.8 % Ben & Jerry's
  • 8. Ice cream industry COMPETITVE LANDSCAPE Market leader is Unilever – its share of 42% in value and 33% in volume sales (Mintel 2016) Leading brands: Magnum, Ben & Jerry’s, Wall’s and Carte d’Or
  • 9. Premium ice cream market CURRENT POSITIONING ‘Nothing is better than real’ POSITIONING Prestige and richness Product and image differentiation Romantic and sensuous image ‘Vermont’s finest ’ Emphasis on real ingredients High level of innovation and range of flavors Image of fun and originality Strong support of social issues Eco-friendly brand
  • 10. Premium ice cream market CURRENT POSITIONING ‘Nothing is better than real’ POSITIONING Prestige and richness Product and image differentiation Romantic and sensuous image ‘Luxury ice cream, guilt free indulgence’ Emphasis on real ingredients Delivery of taste and health Humor approach Low fat and sugar content Made of healthy alternatives: coconut oil/stevia leaf
  • 11. CURRENT TARGET MARKET 01 02 03 04 05 Younger groups driven by under 25s Consumers from higher- income households. Individuals seeking for a strong, fun and vibrant image (trendy sharing experience). Creative individuals (creative names for their products) Consumers conscious of social and environmental issues behind the products . 01 02 03 04 05 Financially independent adults (higher income to spend on luxuries) Approaching couples (relating flavors with romance) „Need“ of being members of this brand category (premium) „Need“ to feel special and different. Consumers conscious of using real, natural ingredients.
  • 12. £803 mil £2,229 mil 2014 2015 doubled by £177,60 mil BRAND SPEND
  • 13. • print • TV • word of mouth • social media • Promotion • sponsorships and events MEDIA USED
  • 14. • Promotion: events • Cinema • Print • TV • Socia lmedia: Instagram Facebook Twitter Youtube MEDIA USED BEN & JERRY'S
  • 15. • Print • Social Media: Facebook Instagram Twitter • Celebrity endorsement • Promotions: Events MEDIA USED OPPO
  • 16. 1 2 3 4 5 6 CURRENT ADVERTISING HÄAGEN-DAZS Stripping everything down to essentials Occasional campaigns – „Real Questions“ for Valentine‘s day 2015 Hollywood actor Bradley Cooper Doubled adspend in 2015 Treating layout like the very high- end fashion brand Focus on clean aeshetics – „less is more“ strategy + soft piano music
  • 17. 1 2 3 4 5 6 CURRENT ADVERTISING BEN & JERRY‘S Outspoken brand on social issues Call to action campaigns – earth‘s climate, social, economic equity Among the first advertising on Instagram Investment more than £1,2m in 2015 mainly on TV Focus on showcasing new flavours & sponsoring events Cartoonish illustrations & stories to tell behind the ice cream
  • 23. FACEBOOK 3,7M FOLLOWERS 8,4M FOLLOWERS SOCIAL MEDIA ADVERTISING
  • 24. Brand choice ICE CREAM CONSUMPTION Spring/Summer months Winter months • 49% adults eat ice cream once a week • just 5% do not eat ice cream during summer months • unpredictable summers may be limited factor • ice cream usage is significantly lower • 83% do not eat ice cream this time of year • just 21% being weekly eaters
  • 25. Ice cream industry CHOICE FACTORS Large ice cream pots – the most popular format Decision making factors leading with a favorite flavor, special offer & well-known brand
  • 26. Ice cream industry CURRENT TRENDS Tubs and pots - most popular format Premium brands continue to see strong sales Current value growth Frozen yogurt- strongest value growth of 10% in 2016 Demand for lower calorie content and size reduction Dairy-free and gluten-free products expected to perform well Health and wellness trend & level of obesity Demand for higher protein content Trends
  • 27. SWOT ANALYSIS FOR HÄAGEN-DAZS S W O T Weaknesses • Increased prices of ingredients (chocolate, vanilla) • Super premium price • Narrow target market • High caloric content • Product seasonality (low consumption during winter) Threats • Increased competition (offering lower prices) • Trend towards health-consciousness • Concerns over level of obesity in the UK • Economic crisis – ice cream products not a priority Opportunities • Increased demand for low fat/sugar alternatives • Increased demand for higher protein content • Demand for individual portions of ice cream • Possible ways how to increase consumption during winter • Ice cream market growth in developing countries Strengths • well-recognized brand name (global presence) • premium high-quality product • Brand loyalty • High focus on innovation (new flavors) • Real, natural, high-quality ingredients • Elegant and sophisticated appeal
  • 28. 4.Alcoholic Drink Inspired Ice Cream • Limited editions 5.Low Sugar Ice Cream • 43% of adults agreeing that there are not enough low-sugar desserts available 2.Protein Ice Cream • Demand for higher protein content 1.Frozen Yougurt • Sees strongest current value growth of 10% in 2016 • Health trend is rising 3.Ice Cream with Heatable sauce • Lower ice cream consumption during winter months POTENTIAL BRAND EXTENTION
  • 29. The starting point of all achievement is desire. Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. • focus on current target market to increase consumption during winter months • adding value to the product by attaching “festive” Christmas recipes to each pot of the ice cream Promotion: • social media → asking consumers to use hashtags with their Häagen-Dazs dessert creations • organising promotion stands on Christmas markets around the UK HEATABLE SAUCE
  • 30. Promotion: • social media • fitness bloggers/youtubers • fitness exhibitions and fairs • billboards near fitness centres Change in target market: • mainly men aged 16-24 • gymgoers • fitness enthusiasts • more health concious individuals (from higher income households) HIGH IN PROTEIN HIGH PROTEIN ICE CREAM
  • 31. 16-24 25-34 35-44 45-54 55+ 60% 86% 41 % 43 % 76 % 16-24 25-34 35-44 45-54 55+ 50% 40% 55 % 58 % 47 % Weekly use of online news sources, by age, 2015Weekly use of traditional media to consume news, by age, 2015 TRADITIONAL MEDIA ONLINE SOURCES % % MEDIA CONSUMPTION Based on Mintel report Based on Mintel report
  • 32.  Häagen-Dazs vs Ben&Jerry‘s search interest in the last 12 months MEDIA CONSUMPTION Google Trends
  • 33. Media Consumption SOCIAL MEDIA Facebook % 9 7 10 47 86 Twitter Reddit Tumblr Other social media Use of social media sites or apps to find out about news in a typical week, December 2015 “In a typical week, which of the following social media sites do you use to find out about news?“ Based on Mintel report  FACEBOOK has the greatest influence among social media sites in the UK
  • 34. Media Consumption ONLINE MEDIA Consumption of short online video, by age 16-24 and 25-34 age groups are the most frequent users of online videos
  • 35. SOCIAL NEWSFEED TIMELINE EMAIL ADS BANNERS/POP-UP ADS Media Consumption DIGITAL ADVERTISING FORMATS SEARCH ENGINE ADS ONLINE VIDEO (YOUTUBE/ITV) 45% users clearly noticed mainly display advertising when browsing online
  • 36. MEDIA ACTIVITY FREQUENCY 43% - watch TV 37% - watch video online 33% - read print magazines/newspapers 24% - read online Media Consumption
  • 37. Measuring success MEDIA METRICS Measuring the success of social media campaign: . 1.Number of monthly impressions 2.Engagement rates + frequency 3.Conversion rates (monthly) 4.Time spent on site (website + social media) 5.Follower/subscriber growth each month Measuring the success of promotion campaign: . 1.Number of visitors 2.Visitor engagement on particular event 3.Event reach  linked to social media
  • 38. Ice Cream BREAK Thank you Come, let us have some ice cream and continue to talk about happy things.

Editor's Notes

  1. Current value growth from 2015 to reach £1,915 million in 2016 Large tubs and pots are the most popular format among ice cream eaters Premium brands continue to see strong sales even that there is decrease in consumption Frozen yoghurt sees strongest current value growth of 10% in 2016 Health and wellness trend and rising concern over levels of obesity in the UK, with many keen to reduce their own and their children's consumption of fat and sugar Consumers approve of manufacturers reducing the size to help lower calories content Consumers seek more indulgent options for occasional treats Health and wellness products are also expected to perform well in the forecast period, with dairy-free and gluten-free products tapping into growing interest in food intolerance. High-protein products could also emerge in the forecast period, particularly within frozen yoghurt