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ConsumerInsight
Situational Complexity
The evolution of consumer lifestages and how this is
influencing spending intentions
TrendSights Series. Published July 2013
Contents
1. Executive Summary
• Introducing TrendSights
• Key findings
• Innovation platforms
2. Sub-Trend Overview
• Definition and summary
• Drivers and Inhibitors
• Introducing the four sub-trend themes
3. Detailed Findings: Adolescence and Adulthood
• In a nutshell: what, where, who and why
• Industry perspectives
• Innovation insight
4. Detailed Findings: Coupling and Marriage
• In a nutshell: what, where, who and why
• Industry perspectives
• Innovation insight
5. Detailed Findings: Parenthood
• In a nutshell: what, where, who and why
• Industry perspectives
• Innovation insight
Please click on the section of interest
04
05
09
12
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18
19
20
21
27
28
33
34
39
40
44
45
52
53
2
6. Detailed Findings: Senior Years and
Retirement
• In a nutshell: what, where, who and why
• Industry perspectives
• Innovation insight
7. Appendix
• Methodology
• Further reading and references
57
xx
58
64
65
69
70
71
The impact of the recession has
been particularly severe for
millennial* consumers, which is
evident in many of the life choices
they have made (such as living in
the parental home). Adopt nuanced
messages around value to resonate
with consumers' unique and often
challenging life circumstances.
Sub-Trend Overview
Family, career and life progression are becoming more complex and defying social norms
Source: Datamonitor analysis; *born betw een the early 1980s and early 2000s3
People's life journeys have evolved from being a linear path with prescribed "checkpoints," to a more complex passage that
defies convention and is guided more by individual choice. The period of adolescence is extending from both ends as children
grow up quicker, and young adults live in the parental home into their 20s and 30s as financial insecurity and bleak job
prospects affect their expectations and aspirations. Committed relationship formation occurs later in life, as does marriage (if it
happens at all), as young consumers prioritize other goals and reassess the relevance of marriage in their lives. Increased
female participation in the labor force has led to women starting families later in life, and subsequently having fewer children;
simultaneously, fathers are taking on more responsibility for domestic duties. Senior consumers are working for longer as life
expectancies increase and multigenerational living heightens financial obligations. These combine to create new ways – and
negate many existing ways – of targeting, communicating, and identifying with consumers.
More diverse family structures lead
to changing roles and
responsibilities among household
members, including those relating
to purchasing decisions. The
greater spending power of tweens
is one example. Ensure that
marketing acknowledges this
shared responsibility and influence.
As societies adopt a more liberal
view of family structures and
dynamics, this needs to be reflected
in order to resonate with modern-
day families. Relying on familial
clichés may alienate those
consumers who feel as though their
circumstances and ideals are not
being acknowledged.
Understand how evolving
lifestages affect household
purchasing decisions
Present more realistic
depictions of contemporary
families in marketing
Recognize the role that
recessionarypressures
have in making life choices
Adolescence and Adulthood
Children are demonstrating individualism via the brand and product choices they make
"Pester power" exerts influence on household purchases
While children, particularly tweens, directly determine how they
spend their own discretionary income (e.g. pocket money,
savings), their spending power is better reflected by the influence
they have on household purchases. Nearly half (46%) of all
parents* agreed that their children heavily influence the grocery
brands they choose, with parents from Russia (69%), India (63%)
South Korea (63%), and China (60%) most likely to regard the
brand preferences of their children.
This highlights the importance of acknowledging the role of
parents in tween spending. Indeed, parents not only make the
final call on product choices that their children may influence, but
they also facilitate their children's purchases by driving them to
shopping destinations and giving them pocket money in the first
place. Hence, cutting out the "middle man" by directly targeting
tweens is a risky and misguided strategy for marketers to make.
Source: Datamonitor Consumer Survey 2011; *of children aged under 18 living w ith them4
Americas Asia Pacific Europe MEA
39 41 43 30 60 63 22 43 63 31 42 44 20 69 43 27 33 39 58 59 46
Parents* who agree that their children heavilyinfluence the grocerybrands they choose, by country, 2011
Tweens exhibit value-consciousness as well
The culture of value-consciousness that has been
increasingly evident since the Global Financial Crisis is
evident among children too. Research conducted by
marketing firm C+R found that children's spending habits
had changed markedly since the recession. Among
parents of tweens in the US, 50% were now looking for
sales, 46% were more careful with money, and 23% were
saving more. Given that many of these children were
aware of their parents' frugality, and may even have lived
in households affected by unemployment, it is foreseeable
that this cohort has grown up with more sensitivity to
prices – a trait that is likely to influence their spending
even more as they grow older.
Coupling and Marriage
In a nutshell: what, where, who, and why?
Source: Datamonitor analysis5
What's happening?
• Single-person households are on the rise, which is in
part driven by young adults who choose to pursue
other goals before settling down. Once in a
relationship, couples are delaying marriage or skipping
it altogether.
• There is growing acceptance of same-sex
partnerships, which is transforming the notion of
"family."
Where is it happening?
• The rise in single-person households is a global
phenomenon; however the trend is more pronounced
in the developed economies of Western Europe and
North America.
• Acceptance of and support for same-sex relationships
are more evident in secular, developed countries.
Who is it about?
• Single adults are pursuing other milestones of
adulthood that do not necessarily involve marriage.
• Couples in their 20s and 30s are cohabiting more, and
reassessing when or whether to get married.
• LGBT consumers' choices and freedoms are becoming
better acknowledged by society.
Why should the CPG industry care?
• The rise in single-person households will create
distinct consumer needs due to their higher per capita
living costs, demand for single-serve packs, and
reliance on technology to nurture their social lives.
• Cohabiting but unwed couples are becoming the norm,
and marketers need to acknowledge the influence,
relevance, and spending power of this household type.
Parenthood
Industry perspectives
Source: Adw eek, February 2012 and February 2013; Marketing Week UK, November 2012; Marketing Week UK, May 20126
The shifting influence of female consumers
"As women gain more financial independence, they no
longer need to depend on men who have lost ground
during the last recession […] at the same time that
motherhood has become untethered from marriage.
This is a very attractive group of women for marketers
to go after."
Ann Mack, director at agency
JWT, quoted in Adweek, February
2012
Parenthood marks the formation of a new reference
group for consumers
"Moms are getting together around parenting and
pregnancy, but they're not stopping there […] These
communities take on a life of their own."
Adam Kruse, director at Starcom
MediaVest Group, quoted in
Adweek, February 2013
Marketers need to present relevant depictions of the
modern-day family
"The commonly used stereotype route with a mother
running around, a slightly feckless father and not very
helpful kids […] doesn't feel very 21st century."
Justine Roberts, Mumsnet
founder, quoted in Marketing
Week UK, November 2012
Marketing to fathers ultimately appeals to both parents
"The interesting thing about using a dad [in
advertising] is that mums can see their role reflected in
what dad does, so you're appealing to both parents.
But if you use a mum, you run the risk of saying that's
just a 'mum brand'."
Will Ghali, director of brands at
Allied Mills, quoted in Marketing
Week UK, May 2012
Senior Years and Retirement
Source: International Labour Organization, October 20117
More consumers over 65 are remaining in the workforce
The line between employment and retirement is becoming less
clear, as more seniors and baby boomers choose to continue to
work into their retirement years. Across most countries studied, a
growing proportion of adults aged over 65 years are staying in
the workforce. One country in which this is particularly evident is
the US, where the 18.1% of adults aged over 65 were in the
workforce in 2012, compared to 11.7% in 1990. Moreover, this
proportion is expected to increase to 21.3% by 2020. In fact, in
many countries, the average effective age of retirement is higher
than the official age of retirement, as illustrated by the charts on
the following slide.
Longer lifespans have prompted many seniors to work during their retirement years
Motivations for staying in the workforce can vary
The desire among seniors to remain in the workforce is driven by
numerous factors. As people are living longer and are in better
health in their 60s than generations before them, they are both
physically and mentally capable of working during their senior
years. Additionally, living longer often entails greater financial
responsibilities that need to be supported by supplemental
income. Financial motivations for working longer have in many
countries been exacerbated by poor economic conditions, which
left many unemployed and affected the investments of others,
requiring them to make up for lost funds. Still others continue to
work to maintain a sense of personal fulfillment and avoid
prematurely transitioning to a different lifestyle.
Labor force participation rate among adults aged 65-plus, by country, 1990 vs 2020

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TrendSights: Situational Complexity

  • 1. ConsumerInsight Situational Complexity The evolution of consumer lifestages and how this is influencing spending intentions TrendSights Series. Published July 2013
  • 2. Contents 1. Executive Summary • Introducing TrendSights • Key findings • Innovation platforms 2. Sub-Trend Overview • Definition and summary • Drivers and Inhibitors • Introducing the four sub-trend themes 3. Detailed Findings: Adolescence and Adulthood • In a nutshell: what, where, who and why • Industry perspectives • Innovation insight 4. Detailed Findings: Coupling and Marriage • In a nutshell: what, where, who and why • Industry perspectives • Innovation insight 5. Detailed Findings: Parenthood • In a nutshell: what, where, who and why • Industry perspectives • Innovation insight Please click on the section of interest 04 05 09 12 14 15 18 19 20 21 27 28 33 34 39 40 44 45 52 53 2 6. Detailed Findings: Senior Years and Retirement • In a nutshell: what, where, who and why • Industry perspectives • Innovation insight 7. Appendix • Methodology • Further reading and references 57 xx 58 64 65 69 70 71
  • 3. The impact of the recession has been particularly severe for millennial* consumers, which is evident in many of the life choices they have made (such as living in the parental home). Adopt nuanced messages around value to resonate with consumers' unique and often challenging life circumstances. Sub-Trend Overview Family, career and life progression are becoming more complex and defying social norms Source: Datamonitor analysis; *born betw een the early 1980s and early 2000s3 People's life journeys have evolved from being a linear path with prescribed "checkpoints," to a more complex passage that defies convention and is guided more by individual choice. The period of adolescence is extending from both ends as children grow up quicker, and young adults live in the parental home into their 20s and 30s as financial insecurity and bleak job prospects affect their expectations and aspirations. Committed relationship formation occurs later in life, as does marriage (if it happens at all), as young consumers prioritize other goals and reassess the relevance of marriage in their lives. Increased female participation in the labor force has led to women starting families later in life, and subsequently having fewer children; simultaneously, fathers are taking on more responsibility for domestic duties. Senior consumers are working for longer as life expectancies increase and multigenerational living heightens financial obligations. These combine to create new ways – and negate many existing ways – of targeting, communicating, and identifying with consumers. More diverse family structures lead to changing roles and responsibilities among household members, including those relating to purchasing decisions. The greater spending power of tweens is one example. Ensure that marketing acknowledges this shared responsibility and influence. As societies adopt a more liberal view of family structures and dynamics, this needs to be reflected in order to resonate with modern- day families. Relying on familial clichĂ©s may alienate those consumers who feel as though their circumstances and ideals are not being acknowledged. Understand how evolving lifestages affect household purchasing decisions Present more realistic depictions of contemporary families in marketing Recognize the role that recessionarypressures have in making life choices
  • 4. Adolescence and Adulthood Children are demonstrating individualism via the brand and product choices they make "Pester power" exerts influence on household purchases While children, particularly tweens, directly determine how they spend their own discretionary income (e.g. pocket money, savings), their spending power is better reflected by the influence they have on household purchases. Nearly half (46%) of all parents* agreed that their children heavily influence the grocery brands they choose, with parents from Russia (69%), India (63%) South Korea (63%), and China (60%) most likely to regard the brand preferences of their children. This highlights the importance of acknowledging the role of parents in tween spending. Indeed, parents not only make the final call on product choices that their children may influence, but they also facilitate their children's purchases by driving them to shopping destinations and giving them pocket money in the first place. Hence, cutting out the "middle man" by directly targeting tweens is a risky and misguided strategy for marketers to make. Source: Datamonitor Consumer Survey 2011; *of children aged under 18 living w ith them4 Americas Asia Pacific Europe MEA 39 41 43 30 60 63 22 43 63 31 42 44 20 69 43 27 33 39 58 59 46 Parents* who agree that their children heavilyinfluence the grocerybrands they choose, by country, 2011 Tweens exhibit value-consciousness as well The culture of value-consciousness that has been increasingly evident since the Global Financial Crisis is evident among children too. Research conducted by marketing firm C+R found that children's spending habits had changed markedly since the recession. Among parents of tweens in the US, 50% were now looking for sales, 46% were more careful with money, and 23% were saving more. Given that many of these children were aware of their parents' frugality, and may even have lived in households affected by unemployment, it is foreseeable that this cohort has grown up with more sensitivity to prices – a trait that is likely to influence their spending even more as they grow older.
  • 5. Coupling and Marriage In a nutshell: what, where, who, and why? Source: Datamonitor analysis5 What's happening? • Single-person households are on the rise, which is in part driven by young adults who choose to pursue other goals before settling down. Once in a relationship, couples are delaying marriage or skipping it altogether. • There is growing acceptance of same-sex partnerships, which is transforming the notion of "family." Where is it happening? • The rise in single-person households is a global phenomenon; however the trend is more pronounced in the developed economies of Western Europe and North America. • Acceptance of and support for same-sex relationships are more evident in secular, developed countries. Who is it about? • Single adults are pursuing other milestones of adulthood that do not necessarily involve marriage. • Couples in their 20s and 30s are cohabiting more, and reassessing when or whether to get married. • LGBT consumers' choices and freedoms are becoming better acknowledged by society. Why should the CPG industry care? • The rise in single-person households will create distinct consumer needs due to their higher per capita living costs, demand for single-serve packs, and reliance on technology to nurture their social lives. • Cohabiting but unwed couples are becoming the norm, and marketers need to acknowledge the influence, relevance, and spending power of this household type.
  • 6. Parenthood Industry perspectives Source: Adw eek, February 2012 and February 2013; Marketing Week UK, November 2012; Marketing Week UK, May 20126 The shifting influence of female consumers "As women gain more financial independence, they no longer need to depend on men who have lost ground during the last recession […] at the same time that motherhood has become untethered from marriage. This is a very attractive group of women for marketers to go after." Ann Mack, director at agency JWT, quoted in Adweek, February 2012 Parenthood marks the formation of a new reference group for consumers "Moms are getting together around parenting and pregnancy, but they're not stopping there […] These communities take on a life of their own." Adam Kruse, director at Starcom MediaVest Group, quoted in Adweek, February 2013 Marketers need to present relevant depictions of the modern-day family "The commonly used stereotype route with a mother running around, a slightly feckless father and not very helpful kids […] doesn't feel very 21st century." Justine Roberts, Mumsnet founder, quoted in Marketing Week UK, November 2012 Marketing to fathers ultimately appeals to both parents "The interesting thing about using a dad [in advertising] is that mums can see their role reflected in what dad does, so you're appealing to both parents. But if you use a mum, you run the risk of saying that's just a 'mum brand'." Will Ghali, director of brands at Allied Mills, quoted in Marketing Week UK, May 2012
  • 7. Senior Years and Retirement Source: International Labour Organization, October 20117 More consumers over 65 are remaining in the workforce The line between employment and retirement is becoming less clear, as more seniors and baby boomers choose to continue to work into their retirement years. Across most countries studied, a growing proportion of adults aged over 65 years are staying in the workforce. One country in which this is particularly evident is the US, where the 18.1% of adults aged over 65 were in the workforce in 2012, compared to 11.7% in 1990. Moreover, this proportion is expected to increase to 21.3% by 2020. In fact, in many countries, the average effective age of retirement is higher than the official age of retirement, as illustrated by the charts on the following slide. Longer lifespans have prompted many seniors to work during their retirement years Motivations for staying in the workforce can vary The desire among seniors to remain in the workforce is driven by numerous factors. As people are living longer and are in better health in their 60s than generations before them, they are both physically and mentally capable of working during their senior years. Additionally, living longer often entails greater financial responsibilities that need to be supported by supplemental income. Financial motivations for working longer have in many countries been exacerbated by poor economic conditions, which left many unemployed and affected the investments of others, requiring them to make up for lost funds. Still others continue to work to maintain a sense of personal fulfillment and avoid prematurely transitioning to a different lifestyle. Labor force participation rate among adults aged 65-plus, by country, 1990 vs 2020