This plan was developed within a group of five NYU students during the 2013 fall semester. We elaborated a complete (integrated) marketing plan covering from the market analysis to the marketing tactics selected to reach ours business goals and objectives.
This marketing plan for Nespresso was prepared by Khan Mohd Eshtiaque and Naye Carla Farid Moussa, two students at IE Business School. The project was personally supervised by Professor Ramón Méndez of IE Business School & Partner at BMC Strategic Innovation. The marketing plan includes the Market Analysis, Consumer Analysis, Competitive Overview, Brand Equity Analysis, SWOT Analysis, Brand Benefit Ladder, Positioning and finishes with Objectives, Marketing Strategies and the 4P's.
Naye Moussa has been an intern with the e-commerce and online marketing department of Adolfo Dominguez, a leading Spanish fashion designer. She has also worked with the European office of New York University and has been a store model for Abercrombie & Fitch.
Khan Mohd Eshtiaque has previously interned as an M&A summer analyst with BDO Corporate Finance and also interned in the Private Banking department of HSBC.
You can contact them at eshtiaque@student.ie.edu or nmoussa.bba2010@student.ie.edu.
Nespresso coffee expertise enables anyone, anywhere to make a perfect espresso coffee.
At Nespresso we want to make it possible for you to make the same full-bodied espresso offered by skilled baristas. Your business can benefit from years of Nespresso expertise in premium Grand Crus coffees, innovative machines and excellent customer support.
Our rigorous selection process and careful blending, roasting, and grinding methods create exceptional Grand Crus coffees that are enjoyed all over the world. The exclusive capsule delivery system helps you to control costs and preserves the roast and ground coffee until you’re ready to serve.
In a business environment, Nespresso contributes to the performance of your company by offering the best quality coffee to your employees, but also a competitive and easy to manage coffee solution to you.
We believe that our Grand Crus stand apart from other coffees and fit naturally with the world of fine dining. Today, Nespresso is the coffee of choice in over 400 of the world finest restaurants.
This marketing plan for Nespresso was prepared by Khan Mohd Eshtiaque and Naye Carla Farid Moussa, two students at IE Business School. The project was personally supervised by Professor Ramón Méndez of IE Business School & Partner at BMC Strategic Innovation. The marketing plan includes the Market Analysis, Consumer Analysis, Competitive Overview, Brand Equity Analysis, SWOT Analysis, Brand Benefit Ladder, Positioning and finishes with Objectives, Marketing Strategies and the 4P's.
Naye Moussa has been an intern with the e-commerce and online marketing department of Adolfo Dominguez, a leading Spanish fashion designer. She has also worked with the European office of New York University and has been a store model for Abercrombie & Fitch.
Khan Mohd Eshtiaque has previously interned as an M&A summer analyst with BDO Corporate Finance and also interned in the Private Banking department of HSBC.
You can contact them at eshtiaque@student.ie.edu or nmoussa.bba2010@student.ie.edu.
Nespresso Brand Extension (Tea Pods) Marketing PlanAaron Wang
A speculative marketing plan for Nespresso Brand Extension into Tea Pods. Aptly named Nesquisite T, it is to be introduced in selected markets and using strategies based on consumer analysis.
Basic Marketing Analysis. Insight into the brand and its typical positioning in luxury segment, which allows it to compete against number one Jacob Douwe Egberts too.
The brand strengthens it hold in luxury to remain strong, still focusing on its consumers.
This presentation contains an audit of Nespresso's online digital presence and communications. Recommendations on possible areas for improvement are also included.
A case study on Nespresso which will give you a rough idea about 'Craft Brand Positioning'. The reference of this presentation is from chapter 10, 'Crafting the Brand Positioning' from the marketing book, Kotler Keller.
Nespresso: Perfect Consistency - What Else?XPotential
Nespresso, Nestle's Single Serve Espresso System, has been the latest brand to spark our interest at XPotential. This case study was inspired by a recent office purchase...
This marketing plan for Nespresso was prepared by Khan Mohd Eshtiaque and Naye Carla Farid Moussa, two students at IE Business School. The project was personally supervised by Professor Ramón Méndez of IE Business School & Partner at BMC Strategic Innovation. The marketing plan includes the Market Analysis, Consumer Analysis, Competitive Overview, Brand Equity Analysis, SWOT Analysis, Brand Benefit Ladder, Positioning and finishes with Objectives, Marketing Strategies and the 4P's.
Naye Moussa has been an intern with the e-commerce and online marketing department of Adolfo Dominguez, a leading Spanish fashion designer. She has also worked with the European office of New York University and has been a store model for Abercrombie & Fitch.
Khan Mohd Eshtiaque has previously interned as an M&A summer analyst with BDO Corporate Finance and also interned in the Private Banking department of HSBC.
You can contact them at eshtiaque@student.ie.edu or nmoussa.bba2010@student.ie.edu.
Nespresso coffee expertise enables anyone, anywhere to make a perfect espresso coffee.
At Nespresso we want to make it possible for you to make the same full-bodied espresso offered by skilled baristas. Your business can benefit from years of Nespresso expertise in premium Grand Crus coffees, innovative machines and excellent customer support.
Our rigorous selection process and careful blending, roasting, and grinding methods create exceptional Grand Crus coffees that are enjoyed all over the world. The exclusive capsule delivery system helps you to control costs and preserves the roast and ground coffee until you’re ready to serve.
In a business environment, Nespresso contributes to the performance of your company by offering the best quality coffee to your employees, but also a competitive and easy to manage coffee solution to you.
We believe that our Grand Crus stand apart from other coffees and fit naturally with the world of fine dining. Today, Nespresso is the coffee of choice in over 400 of the world finest restaurants.
This marketing plan for Nespresso was prepared by Khan Mohd Eshtiaque and Naye Carla Farid Moussa, two students at IE Business School. The project was personally supervised by Professor Ramón Méndez of IE Business School & Partner at BMC Strategic Innovation. The marketing plan includes the Market Analysis, Consumer Analysis, Competitive Overview, Brand Equity Analysis, SWOT Analysis, Brand Benefit Ladder, Positioning and finishes with Objectives, Marketing Strategies and the 4P's.
Naye Moussa has been an intern with the e-commerce and online marketing department of Adolfo Dominguez, a leading Spanish fashion designer. She has also worked with the European office of New York University and has been a store model for Abercrombie & Fitch.
Khan Mohd Eshtiaque has previously interned as an M&A summer analyst with BDO Corporate Finance and also interned in the Private Banking department of HSBC.
You can contact them at eshtiaque@student.ie.edu or nmoussa.bba2010@student.ie.edu.
Nespresso Brand Extension (Tea Pods) Marketing PlanAaron Wang
A speculative marketing plan for Nespresso Brand Extension into Tea Pods. Aptly named Nesquisite T, it is to be introduced in selected markets and using strategies based on consumer analysis.
Basic Marketing Analysis. Insight into the brand and its typical positioning in luxury segment, which allows it to compete against number one Jacob Douwe Egberts too.
The brand strengthens it hold in luxury to remain strong, still focusing on its consumers.
This presentation contains an audit of Nespresso's online digital presence and communications. Recommendations on possible areas for improvement are also included.
A case study on Nespresso which will give you a rough idea about 'Craft Brand Positioning'. The reference of this presentation is from chapter 10, 'Crafting the Brand Positioning' from the marketing book, Kotler Keller.
Nespresso: Perfect Consistency - What Else?XPotential
Nespresso, Nestle's Single Serve Espresso System, has been the latest brand to spark our interest at XPotential. This case study was inspired by a recent office purchase...
Pourquoi le marché du e-Commerce CtoC chinois semble-t-il impénétrable aux en...Imen BELAIDI 伊梦
Travaux de groupe multiculturel, et analyse des géants Alibaba (Taobao) et eBay. Réalisé dans le cadre du cours de Stratégie Internationale.
Support de presentation réalisé par mes soins pour l'oral devant jury.
Analyse de la stratégie marketing de Google sur le court et long terme.
Pour plus d'informations, Connect with me ! http://about.me/geoffrey.hurth
http://www.linkedin.com/profile/view?id=118073661&trk=tab_pro
Séance annexe 5 segmentation, ciblage et positionnement à l'internationalEsteban Giner
Les marchés à l'international sont bien différents des marchés domestiques. Dès lors, l'entreprise doit réfléchir lors de sa prise de décision. La segmentation et le ciblage apporte des réponses à l'entreprise, ce qui lui permet après de se positionner de la meilleure façon possible.
Plan marketing: Definir la strategie marketingVincent KADIO
Il y a 2 choses à faire pour élaborer sa stratégie marketing: une bonne analyse du marché et une excellente définition des objectifs. Plus d'infos sur PlanMarketing.ivoire-blog.com
Group project presentation for Direct Marketing Course where a new direct marketing strategy that included Adword, ,SEM,SEO, direct mail, social media, creative strategies was proposed to increase sales
Integrated marketing commuinication plan an IMC plan Ahmed Hazzaa
An IMC plan presentation for an Egyptian company called Kaha faced a development crisis during the 90's in this presentation providing a new design for the packaging and new target segment among the youth in the Egyptian society and new form of distribution
This media plan was created for my Introduction to Media course. Our job was to pick a brand and develop a real life media plan that could potentially be used in the corporate world. Although our particularly choices were subjective, we had to ensure that our media buys had both a rhyme and a reason.
The first Starbucks opened in Seattle, Washington, on March 30, 1971,
By three partners who met while they were students at the University of San Francisco
English teacher Jerry Baldwin
History teacher Zev Siegl, and
Writer Gordon Bowker
The three were inspired to sell high-quality coffee beans and equipment by coffee roasting entrepreneur Alfred Peet after he taught them his style of roasting beans.
Coffee and Ready-to-Drink Coffee in the U.S.: Retail & Food Service, 8th Edit...MarketResearch.com
Make no mistake, coffee is big business: Packaged Facts forecasts that retail and foodservice sales of coffee will top $48 billion in 2014. Of this amount, we expect $11.2 billion (or 23%) to come from retail sales and $37 billion (or 77%) to come from sales at foodservice establishments.
Nespresso case analysis for a Channel Management course within IE Business School's Master in International Management marketing specialization. Delivered to Professor Fernando Cortinas and Professor Maria Teresa Aranzabal Harreguy.
Similar to Nespresso "What Else?" - Marketing Plan (20)
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.\
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
Financial curveballs sent many American families reeling in 2023. Household budgets were squeezed by rising interest rates, surging prices on everyday goods, and a stagnating housing market. Consumers were feeling strapped. That sentiment, however, appears to be waning. The question is, to what extent?
To take the pulse of consumers’ feelings about their financial well-being ahead of a highly anticipated election, ThinkNow conducted a nationally representative quantitative survey. The survey highlights consumers’ hopes and anxieties as we move into 2024. Let's unpack the key findings to gain insights about where we stand.
SEO as the Backbone of Digital MarketingFelipe Bazon
In this talk Felipe Bazon will share how him and his team at Hedgehog Digital share our journey of making C-Levels alike, specially CMOS realize that SEO is the backbone of digital marketing by showing how SEO can contribute to brand awareness, reputation and authority and above all how to use SEO to create more robust global marketing strategies.
Is AI-Generated Content the Future of Content Creation?Cut-the-SaaS
Discover the transformative power of AI in content creation with our presentation, "Is AI-Generated Content the Future of Content Creation?" by Puran Parsani, CEO & Editor of Cut-The-SaaS. Learn how AI-generated content is revolutionizing marketing, publishing, education, healthcare, and finance by offering unprecedented efficiency, creativity, and scalability.
Understanding
AI-Generated Content:
AI-generated content includes text, images, videos, and audio produced by AI without direct human involvement. This technology leverages large datasets to create contextually relevant and coherent material, streamlining content production.
Key Benefits:
Content Creation: Rapidly generate high-quality content for blogs, articles, and social media.
Brainstorming: AI simulates conversations to inspire creative ideas.
Research Assistance: Efficiently summarize and research information.
Market Insights:
The content marketing industry is projected to grow to $17.6 billion by 2032, with AI-generated content expected to dominate over 55% of the market.
Case Study: CNET’s AI Content Controversy:
CNET’s use of AI for news articles led to public scrutiny due to factual inaccuracies, highlighting the need for transparency and human oversight.
Benefits Across Industries:
Marketing: Personalize content at scale and optimize engagement with predictive analytics.
Publishing: Automate content creation for faster publication cycles.
Education: Efficiently generate educational materials.
Healthcare: Create accurate content for patients and professionals.
Finance: Produce timely financial content for decision-making.
Challenges and Ethical Considerations:
Transparency: Disclose AI use to maintain trust.
Bias: Address potential AI biases with diverse datasets.
SEO: Ensure AI content meets SEO standards.
Quality: Maintain high standards to prevent misinformation.
Conclusion:
AI-generated content offers significant benefits in efficiency, personalization, and scalability. However, ethical considerations and quality assurance are crucial for responsible use. Explore the future of content creation with us and see how AI is transforming various industries.
Connect with Us:
Follow Cut-The-SaaS on LinkedIn, Instagram, YouTube, Twitter, and Medium. Visit cut-the-saas.com for more insights and resources.
SMM Cheap - No. 1 SMM panel in the worldsmmpanel567
Boost your social media marketing with our SMM Panel services offering SMM Cheap services! Get cost-effective services for your business and increase followers, likes, and engagement across all social media platforms. Get affordable services perfect for businesses and influencers looking to increase their social proof. See how cheap SMM strategies can help improve your social media presence and be a pro at the social media game.
5 big bets to drive growth in 2024 without one additional marketing dollar AND how to adapt to the biggest shifting eCommerce trend- AI.
1) Romance Your Customers - Retention
2) ‘Alternative’ Lead Gen - Advocacy
3) The Beautiful Basics - Conversion Rate Optimization
4) Land that Bottom Line - Profitability
5) Roll the Dice - New Business Models
Videos are more engaging, more memorable, and more popular than any other type of content out there. That’s why it’s estimated that 82% of consumer traffic will come from videos by 2025.
And with videos evolving from landscape to portrait and experts promoting shorter clips, one thing remains constant – our brains LOVE videos.
So is there science behind what makes people absolutely irresistible on camera?
The answer: definitely yes.
In this jam-packed session with Stephanie Garcia, you’ll get your hands on a steal-worthy guide that uncovers the art and science to being irresistible on camera. From body language to words that convert, she’ll show you how to captivate on command so that viewers are excited and ready to take action.
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
Come learn how YOU can Animate and Illuminate the World with Generative AI's Explosive Power. Come sit in the driver's seat and learn to harness this great technology.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
First Things First: Building and Effective Marketing Strategy
Too many companies (and marketers) jump straight into activation planning without formalizing a marketing strategy. It may seem tedious, but analyzing the mindset of your targeted audiences and identifying the messaging points most likely to resonate with them is time well spent. That process is also a great opportunity for marketers to collaborate with sales leaders and account managers on a galvanized go-to-market approach. I’ll walk you through the methods and tools we use with our clients to ensure campaign success.
Key Takeaways:
-Recognize the critical role of strategy in marketing
-Learn our approach for building an actionable, effective marketing strategy
-Receive templates and guides for developing a marketing strategy
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
AI-Powered Personalization: Principles, Use Cases, and Its Impact on CROVWO
In today’s era of AI, personalization is more than just a trend—it’s a fundamental strategy that unlocks numerous opportunities.
When done effectively, personalization builds trust, loyalty, and satisfaction among your users—key factors for business success. However, relying solely on AI capabilities isn’t enough. You need to anchor your approach in solid principles, understand your users’ context, and master the art of persuasion.
Join us as Sarjak Patel and Naitry Saggu from 3rd Eye Consulting unveil a transformative framework. This approach seamlessly integrates your unique context, consumer insights, and conversion goals, paving the way for unparalleled success in personalization.
A.I. (artificial intelligence) platforms are popping up all the time, and many of them can and should be used to help grow your brand, increase your sales and decrease your marketing costs.In this presentation:We will review some of the best AI platforms that are available for you to use.We will interact with some of the platforms in real-time, so attendees can see how they work.We will also look at some current brands that are using AI to help them create marketing messages, saving them time and money in the process. Lastly, we will discuss the pros and cons of using AI in marketing & branding and have a lively conversation that includes comments from the audience.
Key Takeaways:
Attendees will learn about LLM platforms, like ChatGPT, and how they work, with preset examples and real time interactions with the platform. Attendees will learn about other AI platforms that are creating graphic design elements at the push of a button...pre-set examples and real-time interactions.Attendees will discuss the pros & cons of AI in marketing + branding and share their perspectives with one another. Attendees will learn about the cost savings and the time savings associated with using AI, should they choose to.
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Valters Lauzums
E-commerce in 2024 is characterized by a dynamic blend of opportunities and significant challenges. Supply chain disruptions and inventory shortages are critical issues, leading to increased shipping delays and rising costs, which impact timely delivery and squeeze profit margins. Efficient logistics management is essential, yet it is often hampered by these external factors. Payment processing, while needing to ensure security and user convenience, grapples with preventing fraud and integrating diverse payment methods, adding another layer of complexity. Furthermore, fulfillment operations require a streamlined approach to handle volume spikes and maintain accuracy in order picking, packing, and shipping, all while meeting customers' heightened expectations for faster delivery times.
Amid these operational challenges, customer data has emerged as an important strategy. By focusing on personalization and enhancing customer experience from historical behavior, businesses can deliver improved website and brand experienced, better product recommendations, optimal promotions, and content to meet individual preferences. Better data analytics can also help in effectively creating marketing campaigns, improving customer retention, and driving product development and inventory management.
Innovative formats such as social commerce and live shopping are beginning to impact the digital commerce landscape, offering new ways to engage with customers and drive sales, and may provide opportunity for brands that have been priced out or seen a downturn with post-pandemic shopping behavior. Social commerce integrates shopping experiences directly into social media platforms, tapping into the massive user bases of these networks to increase reach and engagement. Live shopping, on the other hand, combines entertainment and real-time interaction, providing a dynamic platform for showcasing products and encouraging immediate purchases. These innovations not only enhance customer engagement but also provide valuable data for businesses to refine their strategies and deliver superior shopping experiences.
The e-commerce sector is evolving rapidly, and businesses that effectively manage operational challenges and implement innovative strategies are best positioned for long-term success.
Core Web Vitals SEO Workshop - improve your performance [pdf]Peter Mead
Core Web Vitals to improve your website performance for better SEO results with CWV.
CWV Topics include:
- Understanding the latest Core Web Vitals including the significance of LCP, INP and CLS + their impact on SEO
- Optimisation techniques from our experts on how to improve your CWV on platforms like WordPress and WP Engine
- The impact of user experience and SEO
5. MARKET TREND OF COFFEE
• 83% of adults drink coffee in the U.S.
• Hispanic Americans have the highest
coffee consumption
• At-home consumption
• Demand for convenience due to fast-
paced lifestyle
• Increase in environmental awareness
• Health benefits of coffee
• Premiumization is a key driver
• Quality drives profitability
6. SINGLE CUP COFFEE INDUSTRY
• 32% of US household own a single-cup brewer
• Market growth
• The single-cup coffee category plays a significant role in the growing coffee market
11. ALTERNATIVES
• Tea
• Increasing number of the U.S.
population drinking tea rather than
coffee
• Healthier choice
• Larger choices in term of tastes and
preference
12. NESPRESSO ANALYSIS
• Customers
Female (60%), Male (40%)
Age: 35-49
High income
High social class
High purchasing power
• Product
Finest green coffee
Selected Capsules and innovative machines
13. NESPRESSO ANALYSIS
• Service
Direct relationship
Nespresso Club
• Distribution
Official website
Boutiques
Well-known Department Stores
• Market Share
7% in U.S. market
Contributes 15% to global sales
14. SWOT Analysis
strength
• Hign-quality
coffee
• Variety and
innovation
• Genuine coffee
machines
• Energy saving
and
environmentlly
friendly
• Strong customer
service
• Nespresso
Boutiques
• Perfect B2B
solutions
• Luxury image
weakness
• Expensive pricing
• High costs
• Not to go service
• Limited
distribution
opportunity
• Ethical and
sustainble
business trend
• Coffee becomes a
more and more
popular drink
• Single-cup coffee
plays an
increasingly
important role in
total coffee
market
threat
• Out of home
• Challenges from
other drink
alternatives
• Challenges from
other coffee brand
competitors
• Coffee
consumption habit
in US market
• Coffee beans
supply
15. KEY TO SUCCESS
• The market for single serve coffee is at growth phase.
• U.S. consumers seek after high-quality and sustainable coffee.
• The consumption at home increases these years.
• Even though the competition in the one cup-coffee
industry is intense, Nespresso targets a market that is
really narrow and high standard.
• Nespresso communicate an image of exclusiveness and luxury lifestyle.
16. CRITICAL ISSUES
• Enhance the brand essence and shift the positioning in consumer’s mind.
• Promote the quality and features of having espresso and its unique experience.
• Increase brand awareness by higher exposure in more aspects.
• Acquiring the target markets that have not been reached, and convert them into users.
• Enlarge the distribution of Nespresso in other American cities that welcome a
concentrated number of the core target group.
• Increase the trial of Nespresso coffee within our target group.
17. MARKETING STRATEGY
• Marketing Objective:
Increase the U.S. market share from 7% to 12% by 2016
by raising brand preference and expanding the market.
• Financial Objective:
2012 2013: 9.1% growth
2013 2014: 15% growth = 4.9billion of revenue
18. TARGET - DEMOGRAPHIC
• 35-49 years old middle to upper
middle class male and female who
have attained bachelor’s degree or
more.
• Annual Household income:
$60,000+
19. DEMOGRAPHIC - 35-64 DISTRIBUTION
• In 2010, there are 31.6
M of males and 32 M of
of females in age 35-49
• Mostly located in East
and West coasts,
Northeast
22. PSYCHOGRAPHIC
• Busy Busy Busy!
• Seldom spend time cooking and go mid-high end restaurants
• Active in social events, visit museums, galleries and concerts
• Sports fans and love outdoor activities – Skiing, cycling, tennis, golf
• Participated in financial investment and charity
• Only watch certain programs on TV- financial news, sports
• Online shopping after work
• Travels a lot for fun and for work, join airline memberships
• Shopping preferences
• High-end, luxury brand retail/department stores
• Crate & Barrel, Barnes & Noble, Bloomingdales, Nordstrom, Ann Taylor
• Coffee to them are energy booster . Also it’s a little treat for relaxation at work and to spend
leisure time alone or with colleagues/clients
23. MEDIA EXPOSURE
• TV
• Spending 15-18.8 hours per week.
• Financial/Sports programs.
• Radio
• 8% above average in radio consumption (6.5-6.8 hours/week)
• Print
• 4% acove average consumption in print media
• magazines, newspapers, travel/business/finance publications
• Enjoy reading
• Internet
• 88.8% of Gen X are monthly internet users. 29-34 hours/weak.
• 74.5% using social media at least once/month (Facebook 65.6%, LinkedIn 41%, Google+
29%, Twitter&Pinterest 10%), and 28% don’t use social media
• Mobile
• 63% owns smartphones and 41% owns tablets
• 80% makes consumptions online.
24. START WITH CONSUMER
“I am leading an active and busy lifestyle in the
city and I love it. To escape, I enjoy sharing
warm and relaxing moments with the people I
love. I highly value quality in the products I buy
and I am willing to pay for it. I fully enjoy
treating myself with the special luxuries that
make life better and make me feel unique and
privileged.”
25. LET’S EXAMINE OURSELVES
• Positioning
For people belong to higher social classes who distinguish themselves by what they possess,
Nespresso delivers a strong commitment and dedication to serve and accompany their
customers into their ultimate coffee experience.
• Tone & Manner
Exclusive, uniqueness, privileged, elegance, inspirational
26. OUR BARRIER
We have..
Premium coffee
Aspirational image
Luxury experience/atmosphere
BUT..
People don’t know how good Nespresso is!
BECAUSE…
They never try it!
27. IDEAL LOCATIONS
• New geographic markets chosen based on:
• Closeness to our target group caracteristiques
• Density of the population
• Purchasing power
• Final decision:
Baltimore, MD; Hartford, CT; Whashington DC; Houston, TX;
°Opening repartition within two years to share the burden.
28. ACTION PLAN
Goal
Increase trial to make people believe we are the best!
Our Acts
• Nespresso Experiential Tour
• Expand boutiques in new places
• Reach target audience in their “favorite” places
• Coop with other brand/Sponsor events that fit
consumer lifestyle
29. NESPRESSO EXPERIENCE TOUR
• Raise awareness (visibility / Mobile-capsule stores) & Brand preference (trial)
• Communication: promotional sales; advertising; PR; direct marketing
• Multiple ways to get access to the trial
• Incentive to buy our products later on
• Agenda: from beginning of October to the end December
31. REACH IN THEIR FAVORITE PLACES
• Airport
• VIP Lounge
• On board (First & Business Class)
• Hotel & Resorts
• Hotel rooms
• High end vacation resorts
32. COOP WITH OTHER BRAND/SPONSOR EVENTS
• Cultural
• Museum lounge
• Exhibition cooperation
• Sport
• ATP Tennis Tours
35. EFFECTIVENESS MEASUREMENT
• Trial measurement
• Comparison sample distributed and return on promotion sales
• Sales metrics
• Number of sales per new boutiques (><existing stores)
• Increase in overall sales + growth
• Further: instill more pressure on the best sales channel
• New customers acquisition
• Subscription to the Nespresso Club
• Conversion through our promotional sales
• Communication
• Pre-test: focus group
• Post-test: public relation, social media, direct marketing, advertising (Billboard and print)
Nespress2012 o contribution margin in January 2012 was of $3,9 billion. In January 2013, the brand raised it to $4.3 billion. It means that the brand experimented a growth of 9.1% between and 2013. If the brand does not change its marketing strategy, they will have an estimated $4,687,000,000 in total sales in January 2014. However, we expect that if the brand follows the strategy stated below, the revenue will reach a desirable forecast of $4,945,000,000 within the year by pushing the growth up to 15%.