Mobile point of sale (mPOS) systems provide several key benefits to merchants: They are ideal for situations where billing is needed on-site, improving flexibility. mPOS also improve operational efficiency through faster order processing and accuracy. Additionally, the mobility of mPOS allows sales staff to spend more time with customers, improving sales opportunities. mPOS can also enhance the customer experience through digital receipts and reducing queues.

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ADVANTAGES OF
MOBILE POS

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In today’s competitive environment, technology is the biggest enabler.
One of the trends gaining momentum is the adoption of a Mobile Point
of Sale system (mPOS, for short).
Benefits
They are ideal for situations where the billing facility is needed on ground – Whether it is
restaurants, trade shows, flea markets or even traditional showrooms where mobility of the point of
sales is required, mPOS are coming to great use.
Improve operational efficiency – They lead to faster order processing, improved accuracy of
orders as also greater efficiency in customer checkout, all adding to a business’ operational
efficiencies.

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Improved ability of the sales staff to spend more time with customers - With greater
contact time, it adds to the ability of the sales staff to up sell as well as cross sell product
ranges. In short it offers a greater opportunity for consultative selling.
Improve shopping conversions - A mobile POS is known to encourage spur of the moment
buys and thereby improve sales.
Satisfactorily answer customer queries - With a consolidated mPOS that links with the
inventory system, it is easy for sales staff to effectively answer customer queries on
availability of products.
Digital receipts - With the ability to offer email receipts to consumers it enhances
convenience.
Enhanced consumer experience - With customers no longer required to make their way
through serpentine queues, the mobility of point of sales system goes a long way in positively
impacting the overall consumer experience.

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Easy to Implement– With low infrastructure cost and hence low entry barriers, it is an option
that works well even for merchants with low transaction volumes. Typically a merchant only
needs a mobile phone while the other requirements are given by the vendor in a turnkey
manner
High on Security-With card data not being stored on the reader, the chances of data theft are
eliminated. Also, as it takes away the scope of physical theft as it significantly reduces cash
transactions.
Streamlines bookkeeping-With added applications that aid building contracts and keeping
customer records, the mPOS goes a long way in efficient bookkeeping. It also improves the
email marketing capability of the company with its ability to build consumer database.
Scalability– With a mPOS solution offering scalability to meet the merchant’s growing
transactions, it is a boon especially for emerging markets.
Benefits to Merchants

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Summary
Clearly more than just being a technology solution, the mPOS offers a range of benefits
that help the retailer connect with the customer. While they aren’t set to replace POS
systems at least in the short run, their adoption is bound to increase exponentially.
Summary

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