A new era is about to come in direct operator billing because several companies are exploring the option of selling physical goods through direct operator billing.

1. 1© Copyright Comviva Technologies Limited. 2015
Key Features of Direct Operator Billing

2. 2© Copyright Comviva Technologies Limited. 2015
Introduction
 Direct Operator Billing has brought a new era in the world of consumer convenience.
 Customers find it easy to transact.
 It has immense benefits for the business.
 Frictionless and secure billing solution
 Win-win for customers and businesses alike.

3. 3© Copyright Comviva Technologies Limited. 2015
Key Features
 Convenience & Security
 Convenience attached to the direct carrier billing supersedes all other payment options.
 Customers don’t have to enter bank details or card details.
 No hassle of sharing pins or OTP online, hence more secure than credit and debit card payment
 One of the main reasons for the rising popularity of direct operator billing.

4. 4© Copyright Comviva Technologies Limited. 2015
Key Features
 Enhanced Customer Experience
 Superior customer experience
 Service providers provide multiple value added services
 They have experience of handling huge subscriber bases across the globe
 Detailed analysis of the market and use of analytics help deliver a high quality customer experience.

5. 5© Copyright Comviva Technologies Limited. 2015
Key Features
 Superior Conversion Rates
 Journey time from exploration to purchase has been minimized, thus enhancing conversion rates.
 Purchases can be done anywhere, anytime, even if they don’t have access to their banking information.
 Payment can be made at a later date than the purchase date.
 Conversion rates are higher with the use of direct operator billing.

6. 6© Copyright Comviva Technologies Limited. 2015
Key Features
 Appeal to a Larger Audience
 Appeals to a larger population, especially the population not covered by bank accounts, credit or debit cards.
 Direct operator billing provides a huge convenience to the unbanked population. They can simply make
purchases and charge the same to their mobile bill.
 Appeals to the population unwilling to share their banking details online. They can still purchase their favourite
digital item without sharing any of their bank details.

7. 7© Copyright Comviva Technologies Limited. 2015
Key Features
 Opportunity to earn additional revenue
 Telecom operators across the world have faced massive revenue leakage because of free messaging and
calling services
 Direct operator billing provides the opportunity to bring back this lost revenue by acting as distributor of various
digital services.
 Effective partnership and superior customer experience can help add to the top line and bottom line.

8. 8© Copyright Comviva Technologies Limited. 2015
Key Features
 Value Added Services
 Enables users to make purchases from anywhere, mobile, laptop, desktop or tab.
 A win-win for both customers and telecom companies
 Helps companies deliver superior customer experience.
 Most integrators have round the clock assistance for helping customers facing any issues with their purchase.
 Paying the bill at a later date provides customers with a credit period, which in turn helps them plan their
expenses properly.

9. 9© Copyright Comviva Technologies Limited. 2015
Disclaimer
Copyright © 2015: Comviva Technologies Ltd, Registered Office at A-26, Info City, Sector 34, Gurgaon-122001, Haryana, India.
All rights about this document are reserved and shall not be , in whole or in part, copied, photocopied, reproduced, translated, or reduced to any manner
including but not limited to electronic, mechanical, machine readable ,photographic, optic recording or otherwise without prior consent, in writing, of Comviva
Technologies Ltd (the Company).
The information in this document is subject to changes without notice. This describes only the product defined in the introduction of this documentation. This
document is intended for the use of prospective customers of the Company Products Solutions and or Services for the sole purpose of the transaction for which
the document is submitted. No part of it may be reproduced or transmitted in any form or manner whatsoever without the prior written permission of the
company. The Customer, who/which assumes full responsibility for using the document appropriately. The Company welcomes customer comments as part of the
process of continuous development and improvement.
The Company, has made all reasonable efforts to ensure that the information contained in the document are adequate, sufficient and free of material errors and
omissions. The Company will, if necessary, explain issues, which may not be covered by the document. However, the Company does not assume any liability of
whatsoever nature , for any errors in the document except the responsibility to provide correct information when any such error is brought to company’s
knowledge. The Company will not be responsible, in any event, for errors in this document or for any damages, incidental or consequential, including monetary
losses that might arise from the use of this document or of the information contained in it.
This document and the Products, Solutions and Services it describes are intellectual property of the Company and/or of the respective owners thereof, whether
such IPR is registered, registrable, pending for registration, applied for registration or not.
The only warranties for the Company Products, Solutions and Services are set forth in the express warranty statements accompanying its products and services.
Nothing herein should be construed as constituting an additional warranty. The Company shall not be liable for technical or editorial errors or omissions
contained herein.
The Company logo is a trademark of the Company. Other products, names, logos mentioned in this document , if any , may be trademarks of their respective
owners.
Thank you
Visit us at www.mahindracomviva.com

10. 10© Copyright Comviva Technologies Limited. 2015