The document outlines 7 reasons why a company needs a self-service debt collection portal. It explains that a portal allows consumers to pay their debt through a user-friendly website, giving them control over the process and convenience to pay anytime through their smartphones. It also frees up staff time by automating collections and provides secure privacy protections for consumers. The portal gives debtors an overview of their personal debt profile and payment options.

1. 7 reasons a
company needs a
self-service
debt collection
portal.

2. A Self-Service
Collections Portal
Is a user friendly site that encourages
consumers to pay their debt.
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3. 1. A Consumer’s Life Style
 With the fast pace life style and irregular
working hours consumers
have today; collectors
cannot always reach
debtors.
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4. 2. Give Consumers Control
Designed for consumers
that prefer a non-interruptive
and self-driven solution.
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5. 3. The Convenience
 With majority of consumers that already
have smartphones and access to the
internet, payments can be done easily
through the portal anytime, anywhere.
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6. 4. More Payment Options
The portal offers a variety of payment
methods for clients such as: payment
through a website, an app or via EFT.
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7. 5. Free Up Staff Time
Collecting money through the portal
method frees up valuable staff time.
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8. 6. Provides Secure Privacy
The portal has advanced security
measures that guarantee the privacy
of consumers and
their data.
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9. 7. Overview Of Their Debt
All registered debtors have a private
overview of their personal credit profile.
Giving them control of their own debt.
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10. A Debtors Profile Include:
Personal information
Current balance of repayments
Overdue amount
Days past due
Last payment
Minimum amount to improve profile
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11. The Following Payment Options
Are Available For Debtors:
Tailored debt settlement options.
A Promise-to-Pay (PTP).
Choosing payments in the form of: credit
card, bank account, etc.
Evidence for inability to repay can be submitted.
Request to be contacted by a collection agent.
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