The Advanced Monitoring and Troubleshooting System (AMTS) is a comprehensive traffic analysis system that monitors switches and calculates key performance metrics. It features charts, tables, reports, alerts, call detail record viewing, and flexible user management. The AMTS monitors objects like customers, vendors, and equipment, as well as relationships between them. It calculates numerous metrics including current calls, call attempts, connected calls, switched minutes, and financial calculations. It provides alerts, reports, customizable screens and menus, and the ability to monitor via Simple Network Management Protocol.

1. Advanced
Monitoring and
Troubleshooting
System (AMTS)

2. A Typical Screen

3. What is the AMTS
The AMTS is a comprehensive
traffic analysis system with…
 Charts
 Tables
 Reports
 Alerts
 CDRViewer
 CallsViewer
 Disconnect Code Reports
 SNMP poller
 Flexible User Management

4. All’s Well That’s Monitored
Well
The AMTS monitors the following objects of a
switch, as well as their combinations:
 Customer andVendors
 Areas
 Customers=>Areas or Areas=>Vendors
 Customers=>Areas=>Vendors
 Customers=>Vendors
 Equipment
 Equipment Groups
 Disconnect codes
 Union objects, uniting stats for any number of objects of
same type

5. Calculations
The AMTS calculates every parameter possible.
 Current Calls
 Attempts per hour
 Connected calls per hour
 Switched minutes per hour
 Current capacity
 ACD
 PSC
 ASR
 ABR
 CPS
 % of 487 Codes
 PDD,TTR,TTC
 Number of hunts
 Media losses
 % of transcoding
 Cost per hour
 Price per hour
 Profit per hour
 Profit per minute
 Profit per call
Find a parameter we do not monitor, and we will add it

6. SNMP Poller
SNMP Poller:
 Monitor any device, supporting
SNMP, and OID
 Flexible configuration with device and
oid groups
 Final parameters can be calculated from
OID values via formulas
 Users can add table columns for new
OIDs/parameters
 Obtain data via SNMP requests and
traps.

7. Customizations
 Modular, fully customizable menu
and screen design.
 Menu items and screen modules
are drag-and-droppable.
 From 1 to 16 different modules
(blocks) per screen- ideal for large
NOC screens.
 Adjustable colors.

8. Charts
Charts:
 Add/Remove Charts with ease
through a legend table.
 Different types of statistics combined
on the same chart
 Lines and bars
 Zoom and custom intervals
 Stack charts
 Comparison charts
 Auto-reload every minute

9. Statistical Information
The AMTS gathers 2 types of
statistical information:
 Concurrent stats, calculated every
minute and shown as lines on charts
and
 Per-hour stats that are shown as bars.
Some parameters can be only
concurrent, likeActive calls, some
others make sense only if calculated
over a period of time, like Call
attempts, Switched minutes, or
Profit.
Most parameters in the
AMTS, however, have both concurrent
and per-hour representations. The
second chart shows ACD as a line and
per-hour bars.

10. Tables
Tables:
 Ideal for viewing current stats
for a lot of objects at once.
 Very quick and flexible filtering
and sorting.
 Parent-child relationships
(Customers->Areas->Vendors).
 Direct links to other modules

11. Reports
Reports:
 Any statistical and financial
parameters for periods from 1
hour to 1 month fetched in
seconds.
 Parent-child relationships make
it easy to drill down to the
required level.
 Grouping by 1 hour, 1 day, 1
week.
 Flexible sorting and filtering.

12. Thumbnails
Thumbnails:
 Monitor a lot of different
objects/parameters as a
collection of chart blocks.
 Change chart options
individually or for the whole
screen.
 Re-arrange or re-size chart
blocks with a mouse drag.
 Maximize any chart to see
more details.
 Ideal for large NOC screens.

13. Alerts
 An extremely flexible alerting
system.
 Alerts on any object or any
parameter
 Absolute or differential alerts.
 Delivered viaWeb, Email, or SMS.
 Schedules, user, and object groups
to control alert delivery.

14. Alerts
Alerts are conveniently
shown in charts.
Concurrent alerts (lines):
 The red area shows the interval
from the initial alert raise till
sending the raise notification,
 The green area shows the
interval from the initial alert
clear till sending the clear
notification.
Per-hour alerts (bars):
 The red bar indicated the hour
for which the alert was raised,
 The green bar indicated the
house in which the alert was
cleared.

15. Email/Phone/SMS Alerts
Every alert that was raised/cleared can be sent to certain users’
emails or cell phones via SMS.

16. CDRs
CDRs:
 Very quick extraction.
 On the fly filtering and sorting.
 Convenient interval picker.
 Adjustable field order.
 Export to excel/CSV.
 Row highlight.
 Disconnect code report.
 Direct links to charts/reports for
objects.

17. Thank You for viewing our brief overview of the AMTS. We invite you to contact our sales department to
view a full live demonstration of our system.
About NACT:
NACT is the world’s leading provider of prepaid application solutions, having sold and installed more than
650 switching platforms – in 26 countries – that control more than 12 billion minutes of traffic annually.
NACT’s prepaid solutions represent the industry standard for highly reliable and cost effective Class 4/5
hardware and software solutions. NACT’s Vinci, and Vinci Softswitch Solutions insure that service
providers can deliver the latest in VoIP and Next Generation network services, while maximizing profits
using real-time billing, routing and rating.
For more information please contact:
Eric Goodstein
Office: 801-802-1306
Mobile: 516-322-8936
Eric.Goodstein@nact.com