ADVOCO SOLUTION:
ENTERPRISE ASSET MANAGEMENT




                              Expect success.
ADVOCO. YOUR EXPERTS
FOR ENTERPRISE ASSET
MANAGEMENT
Enterprise Asset Management (EAM) is gaining traction throughout the
business world, as companies discover the efficiency gains it can deliver.
Briefly, EAM enables businesses to optimize the management of physical
assets by improving utilization and performance, reducing capital costs,
reducing asset-related operating costs, extending asset life and ultimately
improving ROA (return on assets).

TAILORED TO YOUR BUSINESS
But EAM is far easier said than done. To implement EAM effectively
requires a combination of proven software and the kind of expertise
that only real-world experience can provide. Why? Because EAM is not
a one-size-fist all proposition. To provide EAM systems that really work,
that truly deliver efficiency gains, technology is only the beginning.
Real value is created when the EAM system is tailored to the customer’s
business by EAM experts with customer-specific industry experience.
Advoco delivers.

A HANDPICKED TEAM OF EXPERTS
At Advoco, we have assembled a team of EAM professionals that is
unrivaled in our industry. Our people are comprised of some of the
most experienced EAM gurus in the world. And over the years, the deep
knowledge of these individuals has enabled numerous companies—from
global Fortune 500 leaders to smaller, specialized firms—to implement
tailored EAM systems capable of delivering real, measurable and
significant value—on time and on-budget.




                                                                              Expect success.
TOTAL FOCUS ON PROVEN TECHNOLOGIES                     EXPERIENCED IN YOUR INDUSTRY
Equally important, we focus our energy on proven       In addition to our focus on the very best people and
technology. For EAM, we dedicate our efforts           technology, we also focus our energies only where we
to industry leaders like Infor Global Solutions        can be the most effective partner for our customers.
(www.infor.com) and Blue Dot Solutions (www.           To that end, the list of industries we support might
bluedotsolutions.com). Infor is the world’s third      seem a little short compared to other EAM services
largest business software company whose products       firms. But rather than try to be a jack all trades and
are put to the test successfully by over 70,000        master of none, we strive to be the absolute best
customers around the globe.                            EAM company for:

By staying tightly focused on proven technology,       • Facilities Management

we can continually refine our ability to wring every   • Fleet Management
last dollar of value out of your EAM investment. Our
                                                       • Transportation
technology partnerships can help you drive costs out
                                                       • Manufacturing
of your operations everywhere your equipment runs.
                                                       • City/Municipal/State Governments

                                                       • Oil & Gas




                                                                                                         Expect success.
EAM DESIGN,                                                                                            you already have in order to minimize training
                                                                                                       costs and time. The result: your team can use the

IMPLEMENTATION                                                                                         new systems with minimal ramp-up time, and your
                                                                                                       business can start reaping the benefits of EAM faster.

AND TRAINING—                                                                                          Of course, wherever training is required, we are

ALL TAILORED TO                                                                                        prepared to dive in deep. Our proven approach to
                                                                                                       developing and delivering customized training to our

YOUR BUSINESS BY                                                                                       clients ensures that professional, tailored material will


ADVOCO
                                                                                                       effectively communicate and teach users how to use
                                                                                                       new technology—with minimal loss of productivity.
                                                                                                       Our approach incorporates a variety of different
Your business is unique, which is why we never suggest a
                                                                                                       mechanisms, from pre-training conference calls to
one-size-fits all approach. Instead we start with proven,
                                                                                                       increase awareness and set expectations, all the way
off-the-shelf software, then we work with your team to
                                                                                                       through to fully interactive, exercise driven training
tailor the ultimate solution to your unique needs. With
                                                                                                       courses. We conclude with post-training support and
Advoco, you get the best of both worlds: the reliability,
                                                                                                       mentoring programs.
flexibility and trust that only off-the-shelf software can
offer, plus you enjoy the added value that only a custom                                               Product training includes: Infor EAM, Infor EAM

solution can create.                                                                                   Advanced Reporting, Infor EAM Web Services, Infor
                                                                                                       EAM Advanced Mobile, Datastream 7i, Infor EAM
MINIMIZING TRAINING. AND MAXIMIZING IT                                                                 Fleet, Infor EAM Facility Management, Infor EAM
We pride ourselves in our ability to leverage the systems                                              Enterprise Edition and Infor EAM Business Edition.




THE ADVOCO APPROACH TO EAM DESIGN, IMPLEMENTATION AND TRAINING


                                                                            • Comprehensive business process            • Solution design, prototype and build
 PLAN
                   PROJECT INITIATION
                   • Governance
                   • Plan: milestones, resources, budget
                                                                              assessment: review existing               • Conference Room Pilot to demonstrate
                   • Communications
                   • Issues/risk identification
                                                                              operations and development of               solution and gain user acceptance
                                                                              future business process flows
                                                                                                                        • Training material development:
 DO

                                         EXECUTION
                                                                            • Data analysis: assess existing              classroom, user documentation and/or
                                         • Meetings
                                         • Reviews
                                         • Controls
                                                                              data, develop the data structure/           computer based training (CBT)
                                         • Quality

                                                                              hierarchy for the solution and
      CHANGE
                                                                                                                        • System Go-Live and user support
      •   Change requests                                                     prepare data migration strategy
      •   Change management
                                                                                                                        • Post-go-live support: user mentoring
                                                                            • Integration analysis: define
                                                 MONITORING AND
                                                 REPORTING
                                                                                                                          and transition to support organization
                                                 • Progress                   integration/touch points with
                                                 • Time, resources, costs
                                                 • Risks and issues
                                                                              other systems, develop integration        • Complete end-to-end business process

                                                                              technical strategy and                      evaluation and mapping
 CLOSE
                   PROJECT COMPLETION                                         interface design
                   • Completion report
                   • Final costs

                                                                            • Phased development/
                   • Lessons learned




                                                                              implementations


                                                                                                                                                          Expect success.
EAM INTEGRATION
WITH YOUR CURRENT
APPLICATIONS
As every business person knows, integrating IT systems can be complex,      “Everybody talks about
to say to the least. But with Advoco on your side, you’ll have the          integrating applications, but
expertise you need to simplify integration by knowing exactly how to
                                                                            few walk the talk. Advoco’s
leverage Infor’s EAM Web Services. Infor’s Service Oriented Architecture
                                                                            expertise in utilizing current
coupled with Advoco’s extensive knowledge of Web Services and EAM
implementation methodologies provide you with the tools that you need       technology like Infor EAM
to successfully deliver a fully integrated solution. Further, with Advoco   Web Services to make this
and Infor, you’ll have the expertise and technology you need to build       happen was invaluable. As
“loosely coupled” integrations, which provides the flexibility to upgrade
                                                                            a result, I am confident our
from release to release.
                                                                            vision will become a reality.”
                                                                            Premier Manufacturing Service
EXPERTISE THAT COVERS THE MOST IMPORTANT APPLICATIONS
IN THE BUSINESS WORLD

Our expertise can help you integrate EAM systems with a wide variety
of software and systems, including:

• Oracle

• SAP

• Peoplesoft / JD Edwards

• Geospatial systems: ESRI

• Custom or Legacy Systems


Key capabilities of the Advoco approach to integration include:

• Seamlessly integrating applications using standard technologies
  (XML, SOAP, WSDL, UDDI)

• Exposing legacy applications’ business logic so it can be accessed and
  used in new ways

• Allowing corporate portals to easily access the business logic of all
  Web services applications

• Integrating Infor EAM mobile applications into base products without
  customizations




                                                                                                            Expect success.
TAKE EAM MOBILITY
FARTHER. WITH ADVOVO
In our opinion, mobility does not mean just moving desktop functionality
to a handheld device; rather, it means providing the critical functionality
technicians need in order to do their job more efficiently and accurately
directly on a mobile device.


ADVOCO, INFOR AND BLUEDOT.                FINDING THE PATH TO SUCCESS,           THE FUNCTIONALITY TO MOVE YOU
THE RIGHT FORMULA FOR                     AND STAYING ON IT                      With Infor EAM Advanced Mobile you
EAM MOBILITY                              Mobilizing an EAM system is not        can go way beyond technicians simply
At Advoco, we bring this definition       plug-and-play. Careful consideration   logging their hours. You can enable
of mobility to life by drawing on         must be given to your unique           your employees to speed up processes
our extensive experience with Infor       needs, market dynamics and how         while targeting a paperless solution
EAM and Infor EAM Advanced                technology might change down           and much more. EAM Advanced mobile
Mobile, based on the BlueDot              the road. Which is why we place        includes tools for:
Solutions mobility framework. By          so much emphasis on up-front
working together with these two                                                  • Work flow management
                                          strategy and planning. Because if
technology leaders, we ensure that        you start out wrong, making things     • Asset and Inventory management
your mobile EAM solution is much          right can soon become nearly           • Inventory management
more than just a dumbed-down              impossible. We also bring extensive
                                                                                 • Direct store delivery
desktop on a handheld.                    training expertise to ensure smooth
                                                                                 • Meter readings
                                          adoption and rapid ROI (return on
                                          investment).                           • Inspections & audits

                                                                                 • RFID for preventive maintenance




                                                                                                                 Expect success.
Advoco Inc. is a global consulting firm dedicated to maximizing the value of business processes by
enabling clients to generate real-time, accurate data on operational performance across the enterprise
and improve integration among systems. The company specializes in developing, implementing and
maintaining tailored solutions based on industry-standard software for Enterprise Asset Management
(EAM), Customer Relationship Management, Product Lifecycle Management (ERP), Supply Chain
Management (SCM) and Enterprise Resource Planning (ERP). Services include Strategy, Implementation,
Training and Project Management. The San Francisco-based company was founded in 2001 and has
offices in San Francisco, CA, Greenville, SC, and Dubai, United Arab Emirates.



GAIN THE ADVOCO ADVANTAGE FOR EAM
To get started with Advoco for your EAM project, please email sales@advocoinc.com or contact one
of our regional offices.


CORPORATE HEADQUARTERS                  TECHNOLOGY CENTER                MIDDLE EAST REGIONAL OFFICE
649 Mission St, 5th Floor               101 College Street               Dubai Internet City, Building 3, Room 203
San Francisco CA 94105                  Greenville, SC 29601             PO Box 500058 Dubai UAE
Tel: (415) 503-4380                     Tel: (864) 233-1102              Tel: +971 4 391 4438
Fax: (415) 503-4387




                                                                                                              Expect success.

Adv 067 eam-whitepaper_02

  • 1.
    ADVOCO SOLUTION: ENTERPRISE ASSETMANAGEMENT Expect success.
  • 2.
    ADVOCO. YOUR EXPERTS FORENTERPRISE ASSET MANAGEMENT Enterprise Asset Management (EAM) is gaining traction throughout the business world, as companies discover the efficiency gains it can deliver. Briefly, EAM enables businesses to optimize the management of physical assets by improving utilization and performance, reducing capital costs, reducing asset-related operating costs, extending asset life and ultimately improving ROA (return on assets). TAILORED TO YOUR BUSINESS But EAM is far easier said than done. To implement EAM effectively requires a combination of proven software and the kind of expertise that only real-world experience can provide. Why? Because EAM is not a one-size-fist all proposition. To provide EAM systems that really work, that truly deliver efficiency gains, technology is only the beginning. Real value is created when the EAM system is tailored to the customer’s business by EAM experts with customer-specific industry experience. Advoco delivers. A HANDPICKED TEAM OF EXPERTS At Advoco, we have assembled a team of EAM professionals that is unrivaled in our industry. Our people are comprised of some of the most experienced EAM gurus in the world. And over the years, the deep knowledge of these individuals has enabled numerous companies—from global Fortune 500 leaders to smaller, specialized firms—to implement tailored EAM systems capable of delivering real, measurable and significant value—on time and on-budget. Expect success.
  • 3.
    TOTAL FOCUS ONPROVEN TECHNOLOGIES EXPERIENCED IN YOUR INDUSTRY Equally important, we focus our energy on proven In addition to our focus on the very best people and technology. For EAM, we dedicate our efforts technology, we also focus our energies only where we to industry leaders like Infor Global Solutions can be the most effective partner for our customers. (www.infor.com) and Blue Dot Solutions (www. To that end, the list of industries we support might bluedotsolutions.com). Infor is the world’s third seem a little short compared to other EAM services largest business software company whose products firms. But rather than try to be a jack all trades and are put to the test successfully by over 70,000 master of none, we strive to be the absolute best customers around the globe. EAM company for: By staying tightly focused on proven technology, • Facilities Management we can continually refine our ability to wring every • Fleet Management last dollar of value out of your EAM investment. Our • Transportation technology partnerships can help you drive costs out • Manufacturing of your operations everywhere your equipment runs. • City/Municipal/State Governments • Oil & Gas Expect success.
  • 4.
    EAM DESIGN, you already have in order to minimize training costs and time. The result: your team can use the IMPLEMENTATION new systems with minimal ramp-up time, and your business can start reaping the benefits of EAM faster. AND TRAINING— Of course, wherever training is required, we are ALL TAILORED TO prepared to dive in deep. Our proven approach to developing and delivering customized training to our YOUR BUSINESS BY clients ensures that professional, tailored material will ADVOCO effectively communicate and teach users how to use new technology—with minimal loss of productivity. Our approach incorporates a variety of different Your business is unique, which is why we never suggest a mechanisms, from pre-training conference calls to one-size-fits all approach. Instead we start with proven, increase awareness and set expectations, all the way off-the-shelf software, then we work with your team to through to fully interactive, exercise driven training tailor the ultimate solution to your unique needs. With courses. We conclude with post-training support and Advoco, you get the best of both worlds: the reliability, mentoring programs. flexibility and trust that only off-the-shelf software can offer, plus you enjoy the added value that only a custom Product training includes: Infor EAM, Infor EAM solution can create. Advanced Reporting, Infor EAM Web Services, Infor EAM Advanced Mobile, Datastream 7i, Infor EAM MINIMIZING TRAINING. AND MAXIMIZING IT Fleet, Infor EAM Facility Management, Infor EAM We pride ourselves in our ability to leverage the systems Enterprise Edition and Infor EAM Business Edition. THE ADVOCO APPROACH TO EAM DESIGN, IMPLEMENTATION AND TRAINING • Comprehensive business process • Solution design, prototype and build PLAN PROJECT INITIATION • Governance • Plan: milestones, resources, budget assessment: review existing • Conference Room Pilot to demonstrate • Communications • Issues/risk identification operations and development of solution and gain user acceptance future business process flows • Training material development: DO EXECUTION • Data analysis: assess existing classroom, user documentation and/or • Meetings • Reviews • Controls data, develop the data structure/ computer based training (CBT) • Quality hierarchy for the solution and CHANGE • System Go-Live and user support • Change requests prepare data migration strategy • Change management • Post-go-live support: user mentoring • Integration analysis: define MONITORING AND REPORTING and transition to support organization • Progress integration/touch points with • Time, resources, costs • Risks and issues other systems, develop integration • Complete end-to-end business process technical strategy and evaluation and mapping CLOSE PROJECT COMPLETION interface design • Completion report • Final costs • Phased development/ • Lessons learned implementations Expect success.
  • 5.
    EAM INTEGRATION WITH YOURCURRENT APPLICATIONS As every business person knows, integrating IT systems can be complex, “Everybody talks about to say to the least. But with Advoco on your side, you’ll have the integrating applications, but expertise you need to simplify integration by knowing exactly how to few walk the talk. Advoco’s leverage Infor’s EAM Web Services. Infor’s Service Oriented Architecture expertise in utilizing current coupled with Advoco’s extensive knowledge of Web Services and EAM implementation methodologies provide you with the tools that you need technology like Infor EAM to successfully deliver a fully integrated solution. Further, with Advoco Web Services to make this and Infor, you’ll have the expertise and technology you need to build happen was invaluable. As “loosely coupled” integrations, which provides the flexibility to upgrade a result, I am confident our from release to release. vision will become a reality.” Premier Manufacturing Service EXPERTISE THAT COVERS THE MOST IMPORTANT APPLICATIONS IN THE BUSINESS WORLD Our expertise can help you integrate EAM systems with a wide variety of software and systems, including: • Oracle • SAP • Peoplesoft / JD Edwards • Geospatial systems: ESRI • Custom or Legacy Systems Key capabilities of the Advoco approach to integration include: • Seamlessly integrating applications using standard technologies (XML, SOAP, WSDL, UDDI) • Exposing legacy applications’ business logic so it can be accessed and used in new ways • Allowing corporate portals to easily access the business logic of all Web services applications • Integrating Infor EAM mobile applications into base products without customizations Expect success.
  • 6.
    TAKE EAM MOBILITY FARTHER.WITH ADVOVO In our opinion, mobility does not mean just moving desktop functionality to a handheld device; rather, it means providing the critical functionality technicians need in order to do their job more efficiently and accurately directly on a mobile device. ADVOCO, INFOR AND BLUEDOT. FINDING THE PATH TO SUCCESS, THE FUNCTIONALITY TO MOVE YOU THE RIGHT FORMULA FOR AND STAYING ON IT With Infor EAM Advanced Mobile you EAM MOBILITY Mobilizing an EAM system is not can go way beyond technicians simply At Advoco, we bring this definition plug-and-play. Careful consideration logging their hours. You can enable of mobility to life by drawing on must be given to your unique your employees to speed up processes our extensive experience with Infor needs, market dynamics and how while targeting a paperless solution EAM and Infor EAM Advanced technology might change down and much more. EAM Advanced mobile Mobile, based on the BlueDot the road. Which is why we place includes tools for: Solutions mobility framework. By so much emphasis on up-front working together with these two • Work flow management strategy and planning. Because if technology leaders, we ensure that you start out wrong, making things • Asset and Inventory management your mobile EAM solution is much right can soon become nearly • Inventory management more than just a dumbed-down impossible. We also bring extensive • Direct store delivery desktop on a handheld. training expertise to ensure smooth • Meter readings adoption and rapid ROI (return on investment). • Inspections & audits • RFID for preventive maintenance Expect success.
  • 7.
    Advoco Inc. isa global consulting firm dedicated to maximizing the value of business processes by enabling clients to generate real-time, accurate data on operational performance across the enterprise and improve integration among systems. The company specializes in developing, implementing and maintaining tailored solutions based on industry-standard software for Enterprise Asset Management (EAM), Customer Relationship Management, Product Lifecycle Management (ERP), Supply Chain Management (SCM) and Enterprise Resource Planning (ERP). Services include Strategy, Implementation, Training and Project Management. The San Francisco-based company was founded in 2001 and has offices in San Francisco, CA, Greenville, SC, and Dubai, United Arab Emirates. GAIN THE ADVOCO ADVANTAGE FOR EAM To get started with Advoco for your EAM project, please email sales@advocoinc.com or contact one of our regional offices. CORPORATE HEADQUARTERS TECHNOLOGY CENTER MIDDLE EAST REGIONAL OFFICE 649 Mission St, 5th Floor 101 College Street Dubai Internet City, Building 3, Room 203 San Francisco CA 94105 Greenville, SC 29601 PO Box 500058 Dubai UAE Tel: (415) 503-4380 Tel: (864) 233-1102 Tel: +971 4 391 4438 Fax: (415) 503-4387 Expect success.