1. Madison Vaughan
1645 W. Walnut Lawn, Apt. 402, Springfield, MO 65807
Vaughan6112@live.missouristate.edu
(636) 489-8845
PROFESSIONAL SKILLS & QUALIFICATIONS
Organization: I use strong organization and planning skills throughout every aspect of my life to reach goals,
expedite achievements, and reduce uncertainty.
Time-Management: My excellent time-management skills are demonstrated in my ability to balance a full-time
schoolload in addition to a 30-hour per week part-time job.
Collaboration: I am comfortable as both a team leader and as a contributing, trustworthy team member; I often take
the lead on schoolgroup assignments and collaborate at work to achieve promotion and performance goals.
Problem-Solving: I use past experiences, creativity, and critical thinking abilities to solve difficult problems.
EDUCATION
Missouri State University Springfield, Missouri
BS of Hospitality and Restaurant Administration, 3.75/4.0 GPA May 2017
Graduation Date
Relevant Courses Completed:
 Organizational Communication
 Communication with Groups
 Interpersonal Communication
WORK EXPERIENCE
O’Charley’s Restaurant and Bar St Peters, Missouri 63376
Guest Assistant/To Go Specialist/Guest Assistant Trainer/Server October 2011 to August 2014
 Boosted customer satisfaction by cultivating an exceptional restaurant experience
 Collaborated with co-workers to generate promotions that improved sales
 Motivated new employees to understand the importance of unfailing guest relations
Hooters of America Corporation Springfield, Missouri65804
Head Waitress August 2014 to Present
 Provided extraordinary guest relation services in order to foster a unique, fun atmosphere
 Devised tactics to revitalize merchandise, beverage, and food sales
 Supervised co-workers on daily basis to ensure that highest potential of the restaurant is achieved
Starwood Hotels- Sheraton Hotel at the Convention Center Overland Park, Kansas 66211
Externship December 2015/January 2016
 Shadowed the food and beverage, banquet,and rooms departments
 Aided in the operation of the food and beverage, banquet,and rooms departments
EXTRACURRICULAR ACTIVITIES & ORGANIZATIONS
Lambda Pi Eta: Communication Honors Fraternity (Present) MissouriState University Chapter
Public Relations Officer/ Event Coordinator
 Orchestrated events within the Communication Department, including COM Week
Alpha Sigma Gamma: Service Sorority (2013-2014) Truman State University Chapter
 Improved the lives of citizens of Kirksville, Missouri and beyond through community service

2. REFERENCES
Kevin O’Connell, Manager
Hooters of America Corporation
2010 E Independence St.
Springfield, MO 65804
417.755.0188
Jordyn Kiel, Project Director
St. Elizabeth Ann Seton, Seedbearers Mission Trip
2200 W Republic Rd.
Springfield, MO 65810
636.448.3528
Ben Kerr, Manager
O’Charley’s Restaurant and Bar
3975 Veterans Memorial Parkway
St Peters, Missouri 63376
314.307.2197