It's easy to become crippled under the weight of constantly shifting requirements and integration points. ADP solutions are the hub interacting with thousands of remote endpoints, each of which are undergoing disruptive and constant transformation. And while any integration offers challenges, we operate in a complex environment with: - thousands of client systems across every industry, spanning hundreds of regulatory requirements - a mix of cloud and remote on-premises infrastructure - the reality that each system is customized with various levels of integration maturity So how do you deliver critical customer value when faced with this complexity and scale? Prior to MuleSoft, the reality was manual and repetitive custom-coding work. Join this session to hear Michael Bevilacqua, VP of Product Development at the ADP Innovation Center, discuss how ADP is upgrading people, process, and technology with an Anypoint Platform foundation to address issues of scale and complexity, significantly increasing customer on-boarding, and improving time to value.

1. +MICHAEL BEVILACQUA
VP, Product Development, Pasadena Innovation Center
Copyright © 2016 ADP, LLC. Proprietary.
ADP Uses MuleSoft to Improve Onboarding
EFFORTLESS
CLIENT EXPERIENCE

2. Copyright © 2016 ADP, LLC. Proprietary.
WHO LIKES
GETTING PAID?

3. #ADPinnovation | #hellowork
Copyright © 2016 ADP, LLC. Proprietary.
BY THE NUMBERS
ADP
$1,000,000,000,0
00+
employment
taxes moved
48,000,000+
$15,000,000
10,000,000+
$1,000,000,000+ tax credits
secured
W2s
proces
sed
garnishments
disbursed
ACA 1095 forms
issued

4. #ADPinnovation | #hellowork
Copyright © 2016 ADP, LLC. Proprietary.
BY THE NUMBERS
ADP
$1+
TRILLIONemployment
taxes moved
48+
MILLION
W2s processed
$15
MILLIONgarnishment
disbursements10+
MILLION
ACA 1095 forms
issued
$1+
BLLIONtax credits
secured

5. #ADPinnovation | #hellowork
Copyright © 2016 ADP, LLC. Proprietary.
TO SHARE
WE NEED
DATAINFORMATION ASSETS
With clients and
partners…

6. #ADPinnovation | #hellowork
Copyright © 2016 ADP, LLC. Proprietary.
…TO GET THEM UP AND RUNNING FASTER
MISSION: STREAMLINE CLIENT ONBOARDING

7. ASSESS THE
SITUATION
Copyright © 2016 ADP, LLC. Proprietary.

8. Copyright © 2016 ADP, LLC. Proprietary.
DESPERATELY DISPARATE
BEFORE:
#ADPinnovation | #hellowork
BI-DIRECTIONAL DATA
FLOW
Secure
FTP
Employmen
t
Verification
Wage
Garnishment
s
Employmen
t
Tax
Health
Complianc
e
To
ADP

9. WE HAD OUR CHALLENGES
BEFORE
Hundreds of new clients live every year, but it is far from “effortless”
ADP
INTEGRATIONS
• DIFFERENT
LoBs,
approaches,
systems of record
CLIENT
INTEGRATIONS
CLOUD
SHIFT
DO-IT-
YOURSELF
ON-BOARDING
BURSTS
• COMPLEX,
CUSTOMIZED
on-premises
approach
• ERP SHIFT
to the cloud
(3:4 clients)
• INCONSISTENT
DIY, client-built
integrations
• STRESS
on the organization
by seasonal “bursts”

10. Copyright © 2016 ADP, LLC. Proprietary.
#ADPinnovation | #hellowork
TAX INTEGRATION
CLIENT JOURNEY

11. START
SOLUTIONING
Copyright © 2016 ADP, LLC. Proprietary.

12. Copyright © 2016 ADP, LLC. Proprietary.
#ADPinnovation | #hellowork
SUCCESS
PROCESS
TECHNOLOGYPEOPLE
CHANGE MANAGEMENT
THREE PILLARS

13. Copyright © 2016 ADP, LLC. Proprietary.
PEOPLE
#ADPinnovation | #hellowork
Upgrade talent to match
modern solutions
Top-performing teams
require tough decisions

14. Copyright © 2016 ADP, LLC. Proprietary.
#ADPinnovation | #hellowork
…THROUGH VARIOUS APPROACHES
GOAL: PROMOTE LEARNING

15. Copyright © 2016 ADP, LLC. Proprietary.
DEV PRINCIPLES
PROCESS
#ADPinnovation | #hellowork
1THE REASON
IT ALL
EXISTS
2KEEP IT
SIMPLE
STUPID
3MAINTAIN
THE VISION
4IF YOU
BUILD IT,
THEY WILL
COME
5BUILD
MODULARIT
Y
6DEVELOP
ONLY
UNIQUE
CAPABILITIE
S
7THINK!
8DRY
9SOLID
10EMBRACE
MODERN APP
DEV ASPECTS

16. BREAK
Copyright © 2016 ADP, LLC. Proprietary.
DEV PRINCIPLES
PROCESS
#ADPinnovation | #hellowork
OLD SOLUTION
MINDSET
• DRAMATIZE the possibilities!
• CLIENT focus
NEED
PROCESSTO SUPPORT MODERN
APPLICATION SYSTEMS
• CONTINUOUS deployment
• END TO END testing
• COMMON DOMAIN model

17. Copyright © 2016 ADP, LLC. Proprietary.
#ADPinnovation | #hellowork
…VARIOUS REPRESENTATIONS, MEANINGS, ACRONYNS
OLD LANGUAGE

18. Copyright © 2016 ADP, LLC. Proprietary.
COMMON DOMAIN MODEL
NEW
#ADPinnovation | #hellowork
BENEFITS CORE HR PAYROLL
STAFFING TALENT TAX TIME

19. TECHNOLOGY
Inventory of existing options
These won’t work –
NEED something new
Copyright © 2016 ADP, LLC. Proprietary.
#ADPinnovation | #hellowork

20. TO ADDING NEW TECHNOLOGY
CHALLENGES
Entrenched partners have in-house
champions resistant to change
Everyone has an opinion
Solutions looking for a problem
Copyright © 2016 ADP, LLC. Proprietary.
#ADPinnovation | #hellowork
Uncertainty – undetermined APIs

21. Copyright © 2016 ADP, LLC. Proprietary.
PROCESS
SELECTION
#ADPinnovation | #hellowork
Metric-based evaluation
• Identified key evaluation metrics
and sought information
Experimentation
• ADP staff built the prototypes themselves
Quantify
• Developer experience
• Operations experience
• Installation and deployment

22. MULESOFT
PARTNER WITH
Copyright © 2016 ADP, LLC. Proprietary.

23. Copyright © 2016 ADP, LLC. Proprietary.
MULESOFT
WHY
#ADPinnovation | #hellowork
IMPLEMENTATION
COSTS
DEPLOYMENT
COSTS
FUTURE
COSTS
HARDWARE
COSTS
MAINTENANCE
COSTS
• LESS training
required
• APPEAL to attract
talent
• Dev
PRODUCTIVITY
• SIMPLER to
deploy
• FASTER ROI
• SUBSCRIBE
vs. license
• LESS consulting
• Single CONSISTENT
product
• CLEAR product
roadmap
• Better
PERFORMANCE
• LESS hardware
• Better SUPPORT
• More FLEXIBLE

24. Copyright © 2016 ADP, LLC. Proprietary.
MULESOFT
PAIN POINTS
• Lots of
JAVA/GROOVY
–
Developer
s slipping
back into comfort
zone with
Groovy
and Java
• DELAYS in
infrastructure
• CLOUD-CENTRIC
• Business
REALITIES
of integration
• DataWeave LIMITED
in functionality & polish
• Enhancements
NEEDED
• Developers
BLOCKED
• LARGE FILE
(500+MB)
processing
severely limited
• NO NATIVE
SUPPORT
for key components
– Kafka
– Clustered
Redis
Cache
Be aware of… SLIPS, TRIPS, and
FALLS
IMPLEMENTATION
COSTS
DEPLOYMENT
COSTS
FUTURE
COSTS
HARDWARE
COSTS
MAINTENANCE
COSTS
• Difficult to find
MuleSoft talent

25. Copyright © 2016 ADP, LLC. Proprietary.
MULESOFT
PAIN POINTS – SOLUTION
#ADPinnovation | #hellowork
• BRING on-site
MuleSoft consulting
• HIRE architects
• Expect
HETEROGENOUS
SOLUTION
• Expect to PAY $$$
• GROUNDED
in reality
• MODULAR
solutions
• QUEUE oriented
• DUAL license
• Perfection is
the enemy of
PROGRESS
• MOCK till released
• EXPECT defects
• ENGAGE support
early
• ENGAGE
Performance
Engineering
team
• FLEXIBILITY
in technology
components
IMPLEMENTATION
COSTS
DEPLOYMENT
COSTS
FUTURE
COSTS
HARDWARE
COSTS
MAINTENANCE
COSTS

26. Copyright © 2016 ADP, LLC. Proprietary.
ADP SMARTCOMPLIANCE® PLATFORM APPROACH
AFTER
ANYPOINT
PLATFOR
M
Validates
Modifies
Transforms
ONE
CONNECTOR
ERP
extracts
compliance
data once
Employmen
t
Verification
Wage
Garnishment
s
Employmen
t
Tax
Health
Complianc
e
To
ADP
BI-DIRECTIONAL DATA
FLOW
AP
I
Client
ERP
Client
ERP

27. Copyright © 2016 ADP, LLC. Proprietary.
ADP SMARTCOMPLIANCE® PLATFORM APPROACH
SOLUTION
#ADPinnovation | #hellowork

28. CELEBRATE
SUCCESS
Copyright © 2016 ADP, LLC. Proprietary.

29. Copyright © 2016 ADP, LLC. Proprietary.
AN EFFORTLESS CLIENT EXPERIENCE
AFTER
#ADPinnovation | #hellowork
ADP
INTEGRATIONS
• STREAMLINE
backend AVS
integration
approach
CLIENT
INTEGRATIONS
CLOUD
SHIFT
DO-IT-
YOURSELF
NEW ERPs
BURST STRESS
• RADICALLY,
SIMPLIFIED
approach
• FULL
SUPPORT for
cloud
• API-ENABLED
integrations
• React FASTER
• FLEXIBLE design
• FORWARD THINKING
technology

30. Copyright © 2016 ADP, LLC. Proprietary.
CAN DO IT TOO!
YOU
#ADPinnovation | #hellowork
Assess your situation
Start solutioning
Partner with MuleSoft
Celebrate success

31. WE’RE
HIRING!
www.adp.com/careers
Copyright © 2016 ADP, LLC. Proprietary.
#ADPinnovation | #hellowork

32. THANK YOU
#ADPinnovation | #hellowork
ADP.com
ADPcomplianceinsights.com
The information provided in this document is for informational purposes only and not for the purpose of providing legal, accounting, or tax advice. The information and services ADP
provides should not be deemed a substitute for the advice of any such professional. Such information is by nature subject to revision and may not be the most current information
available. ADP and the ADP logo are registered trademarks of ADP, LLC. ADP A more human resource. is a service mark of ADP, LLC. All other marks are the property of their
respective owners. Copyright © 2015-2016 ADP, LLC. All rights reserved.

33. APPENDIX

34. NOW
IT’S YOUR
TURN
Copyright © 2015 ADP, LLC. Proprietary and Confidential.

36. Copyright © 2016 ADP, LLC. Proprietary.
ADP SMARTCOMPLIANCE® PLATFORM APPROACH
SOLUTION

37. Copyright © 2016 ADP, LLC. Proprietary.
ADP SMARTCOMPLIANCE® PLATFORM APPROACH
SOLUTION

38. Copyright © 2016 ADP, LLC. Proprietary.
ADP SMARTCOMPLIANCE® PLATFORM APPROACH
SOLUTION

39. 39

40. #1 WIN
REDUCED
DAYS TO
ONBOARD
#2 WIN
REDUCED
32 PAGES
TO 1
#3 WIN
MEASURE
#3..
THE RESULTS
WHAT SUCCESS LOOKS LIKE
#ADPinnovation | #hellowork
Copyright © 2015 ADP, LLC. Proprietary and Confidential.

41. SAVE

42. #ADPinnovation | #hellowork
Copyright © 2016 ADP, LLC. Proprietary.
THE ACA “BURST”
BACKLOG:
Unemployment
Claims
Wage
Garnishments
Wage
Payments
Health
Compliance
Employment
Tax
EDIT SLIDE

43. Copyright © 2016 ADP, LLC. Proprietary.
#ADPinnovation | #hellowork
GAIN
ADVOCATES

44. Copyright © 2016 ADP, LLC. Proprietary.
TO GAIN ADVOCATES
HAVE THE DATA
#ADPinnovation | #hellowork
Conduct Client Journeys vs. Internal view
Clearly articulate client pain points
Know what to measure
Financial analysis assesses current cost
Understand impact to client and your business