Presented at Microsoft Teams Oktoberfest: Teams Virtual Summit 16/10/2019 #TeamsFest
Inspiring, real-world ideas, strategies, and examples that deliver sustainable and organic growth of Microsoft Teams. Modern Workplaces exist because employees want to work in the same way they live. Adoption should be fun.
2. Adoption In Action
Fast and Fun Ways to Get Creative
With Your Teams Deployment
Jamie LaPorte
Jamie@jamielaporte.com
@jamielalaporte
European Teams UG Summit
Wednesday 16th October 2019
16:00 – 16:40 BST
9. What do we need to deliver?
How are we going to deliver it?
Why are we doing this?
3
2
1
Our Teams Organic Growth Adoption Plan
• Through our culture which is people-centered, better
together, and committed to lead.
• Through our brand values and future vision
• To maximize productivity, communication and
collaboration easily for everyone
• Hub for digital workers
• To connect the organization globally
• To retain and attract employees
• Cloud First and enhanced security
10.
11. We want our
teams to be
better connected
– we can never
work in silos
We love to keep
things simple,
so we focus on
the result, not
the process
We want
productive chat-
based
collaboration
on documents
In the cloud
We want to ensure
our decisions are
make quicker based
on clear insight
We want a better
work-life balance
and the ability to
get work done
anywhere
We want to maximize
our time and waste
less with repetitive
tasks and counter-
productive habits
We want to
modernize the way
we work and
automate outdated
processes
We want to reduce
the number of daily
distractions and
email noise
We want to win the
hearts and minds
enabling employees
to work in the same
way they live
22. A NEW PLATFORM IS
COMING
NEW PLATFORM –
WIIFM?
NEW PLATFORM HAS
LAUNCHED
NEW PLATFORM
PROGRESS AND
INCENTIVES
NEW PLATFORM
FEEDBACK AND
MEASUREMENTS
+2 Mo. +1 Mo. GO LIVE -1 Mo. -2 Mo.
23. Teams
Champions
Program
The Teams Champions Network exists to connect like-
minded business users with others that share the same
passion for achieving more, by working better together
with Teams.
24. I am a Teams
Champion!
Ask me about why I fell in love
with collaboration and
productivity in Microsoft Teams.
Champ
Ask me about Teams!
25.
26. Before Teams After Teams Result
Forward an email requiring input to your team and
receive a string of replies.
Forward emails to Teams for internal discussion before
responding via email. Response via email once everyone
is in agreement in Teams.
Less conversation in emails. Cleaner inbox.
Exchange multiple versions of a Word file through
email then consolidate into a current version
Coauthor in real-time directly in Teams and have a
conversation while you work.
Time saved. No emailing documents. No “versionitis”
or wasted time.
Email PowerPoint to the team and request
feedback.
Upload to Teams and start a conversation.
Productive chat-based collaboration. No email
communication needed.
Email your team and tell them you're working from
home.
Post an WFH in general tab and @mention the team. No email communication needed.
Email “CC” someone on relevant information
Have conversations in Teams where team members can
review if needed.
Only get notified for things you specifically were
@mentioned for.
Create an agenda and send it out via email to all
the meeting participants.
Post the agenda in Teams and @mention the team or
specific participants; after the meeting post the notes in
the same post thread.
No email communication needed.
All relevant meeting information is in the same place.
Ticketing system using email notifications
Use a Flow to automatically post incoming emails to
Teams channel.
Cleaner inbox. Become more productive having work
pre-sorted into channels.
Sending one word emails to reply or forget to
respond at all.
‘Like to acknowledge’ a post in Teams. Use likes as
"message read" actions. Sometimes email is assumed to
be read.
Less Time. Cleaner inbox. All in one place.
@jamielalaporte
27.
28. Find ways to pull others in
and share the load.
.
29. Automatically sorts your inbound
communication into Channels
Let’s you tune in to what you care about
and tune out to what you don’t
Notifies you only for messages you
explicitly care about
@Mentions allow you to poke recipients only
when relevant
Forces you to separate your inbound
communication
Requires you to configure complex rules
to ensure information is surfaced and
noise is reduced
Notifies you on all new messages
Every message goes into a recipients’
mailbox
@jamielalaporte
31. A playful twist on the typical idea of “training”
Workout Method:
• Videos / webcasts
• Teams Power Hour
• Quick smart sheet reviews
• Guide reference playbooks
• In platform polls
• BOTs interaction
32.
33. Your Outlook out-of-office response displays in Teams
as well. Say “Thanks for your message,” rather than,
“Thanks for your email.”
@thatmattwade Definitive Guide to Teams Etiquette
Try using “I’m currently out of office, but I’m usually active in Teams
on-the-go. Try messaging me there and I’ll get back to you
sooner. Thank you!”
Inspired by @kmorry19 and @meetdux
How to achieve 90% Microsoft Teams adoption in three months
Append …“I noticed you sent me a file. Are you in Microsoft Teams? If
so, send it to me in chat or channel so we can collaborate together!
Talk soon!”
Include a number of different digital and
printable Teams graphics for champions
Use email auto-replies, signatures, & even Flow to bring the conversation into to Microsoft Teams.
@jamielalaporte
37. 61
Less than 1 hour
13
Within 24 hours
.01
2-3 Days
25Immediately
51
Within 24 hours
.08
2-3 Days
.01
1 Week
35
Less than 1 hour
.08
Immediately
Note: Numbers are based in percentages
40. Play at it. Commit. Have Fun. See the Results.
41. Thank You
JAMIE LAPORTE
CONSULTANT, SOLUTIONS ARCHITECT
SERVICE ADOPTION SPECIALIST
jamielaporte.com
@jamielalaporte
jamielaporte
jamielaporte
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