Partnering with Key support functions
Jos Teunissen, Head of Merger & Acquisition Global Facility Management EMEA
FMP – UK...
CoreNet CRE2020
Enterprise Leadership

Quote
By 2020, senior leaders will evolve from subject matter specialists focused o...
CoreNet CRE2020
Partnering with key support functions

Quote
By 2020, collaborating corporate support functions will form ...
Practical Implementation
Partnering with key support functions; departments, areas, skills, examples
The headache of the CRE manager

© 2013 SAP AG. All rights reserved.

Public

5
Partnering with business functions at SAP

Line of Business owners

Executive management

Current and future business requ...
Skills:
•
•
•
•

Business acumen
Understand the company strategy
Understand what a specific department is doing
and what i...
Source: Unilever

© 2013 SAP AG. All rights reserved.

Public

8
Partnering with key support functions at SAP

IT
IT infrastructure

Datacenters
Mobile devices in the office
Energy saving...
Examples

Skills
•
•
•
•
•

Privy to technological developments
Insight in IT infrastructure and software
Aware of main ve...
Source: http://enriquepascal.com/

© 2013 SAP AG. All rights reserved.

Public

11
Partnering with key support functions at SAP

M&A
Due Dilligence

Post-merger integration
Corporate space standards

Procu...
Skills
•
•
•
•
•
•
•

Able to create or assess an RFA/RFP
Aware of main vendors and high level terms & conditions
Financia...
Partnering with key support functions at SAP

HR
Space Standards

Legal
Contract & Agreements

Employee health & safety
At...
Skills
•
•
•
•
•
•

Understand organization structure
Know high-level local labour laws or be aware
there are differences ...
© 2013 SAP AG. All rights reserved.

Public

16
Partnering with key support functions at SAP

Finance
Housing financials (NPV/Cash flow/TCO /ARO)

Budgetting
Taxes and Ra...
Skills
•
•
•
•
•
•

Financial analyses
Budgetting
Forecasting
Marketing techniques
Branding guidelines
Know the signage ri...
© 2013 SAP AG. All rights reserved.

Public

19
Trends that indicate importance of
partnering with key support functions
Core2020 Becoming the “Super Nucleus”

© 2013 SAP AG. All rights reserved.

Public

21
JLL Research
“Risks Ahead,
Global Corporate Real Estate Trends 2013”
Two quotes:
•

The next wave of collaboration will be...
JLL: 5 Trends

© 2013 SAP AG. All rights reserved.

Public

23
Sodexo Research: “Workplace trends 2013”

Integration as THE Solution, two quotes:
•

It is the responsibility of CRE&FM e...
Inno-Experts Vision

Quote
•

”Corporate Real Estate is a means to facilitate business-processes of its endusers. Therefor...
CRE as the future nucleus of business services or ..????

Agressive? Illusion? Ambitious?

•

Extrapolate current support ...
Thank you

Contact information:
Jos Teunissen
Head of M&A GFM EMEA
jos.teunissen@sap.com
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Jos Teunissen, Head of Mergers & Acquisitions Global Facility Management EMEA - Partnering with key support functions.

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Jos Teunissen, Head of Mergers & Acquisitions Global Facility Management EMEA spoke at the FMP Event in October 2013.

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Jos Teunissen, Head of Mergers & Acquisitions Global Facility Management EMEA - Partnering with key support functions.

  1. 1. Partnering with Key support functions Jos Teunissen, Head of Merger & Acquisition Global Facility Management EMEA FMP – UK, September 17 – 18, 2013
  2. 2. CoreNet CRE2020 Enterprise Leadership Quote By 2020, senior leaders will evolve from subject matter specialists focused on execution to integrators, change agents and strategists who are viewed internally as an essential, equal partner to and for the business. • The CRE executive needs to be seen as a business partner and to be reporting at the senior level within the organization. © 2013 SAP AG. All rights reserved. Public 2
  3. 3. CoreNet CRE2020 Partnering with key support functions Quote By 2020, collaborating corporate support functions will form a new strategy-driven super nucleus entity to enhance overall enterprise performance. © 2013 SAP AG. All rights reserved. Public 3
  4. 4. Practical Implementation Partnering with key support functions; departments, areas, skills, examples
  5. 5. The headache of the CRE manager © 2013 SAP AG. All rights reserved. Public 5
  6. 6. Partnering with business functions at SAP Line of Business owners Executive management Current and future business requirements Reporting and presenting Reporting and presenting Change Management Staff wellbeing © 2013 SAP AG. All rights reserved. Alignment CRE to corporate strategy CSR implementation in CRE Educate execs on CRE matters Public 6
  7. 7. Skills: • • • • Business acumen Understand the company strategy Understand what a specific department is doing and what it’s current priorities are Communication skills • © 2013 SAP AG. All rights reserved. revenue, margin, share price, stockholders, competitiv e landscape, quarterend, incentive, commission Speak the language: Public 7
  8. 8. Source: Unilever © 2013 SAP AG. All rights reserved. Public 8
  9. 9. Partnering with key support functions at SAP IT IT infrastructure Datacenters Mobile devices in the office Energy saving © 2013 SAP AG. All rights reserved. Security Access control ID Badges Emergency Stewards Calamity planning Public 9
  10. 10. Examples Skills • • • • • Privy to technological developments Insight in IT infrastructure and software Aware of main vendors Informed about acces systems and technlogies Up-to-date on social engineering techniques • © 2013 SAP AG. All rights reserved. bits & bytes, Cat6, router, server, HDcard, firewall, frecon, UPS Speak the language: Public 10
  11. 11. Source: http://enriquepascal.com/ © 2013 SAP AG. All rights reserved. Public 11
  12. 12. Partnering with key support functions at SAP M&A Due Dilligence Post-merger integration Corporate space standards Procurement Tendering and 3-party bids Project related cooperation: pre, during and post Green procurement © 2013 SAP AG. All rights reserved. Public 12
  13. 13. Skills • • • • • • • Able to create or assess an RFA/RFP Aware of main vendors and high level terms & conditions Financial analyses RFP, T’s&C’s, TCO, vendor Interview techniques assessment, SLA, merger, as Decision maker sets, earn-out Judge of character period, transition Confidentiality • © 2013 SAP AG. All rights reserved. Speak the language: Public 13
  14. 14. Partnering with key support functions at SAP HR Space Standards Legal Contract & Agreements Employee health & safety Attract & Retain talent CRE staff development © 2013 SAP AG. All rights reserved. M&A Local building and employment legislation Public 14
  15. 15. Skills • • • • • • Understand organization structure Know high-level local labour laws or be aware there are differences per country Confidentiality Know who is repsonsible for what group Understand legal documents and what to look for Appreciate the diference between commercial terms and legal terms Longivity, Seniority, paygrade, temp, contractor, legal entity, expiration, small print, assignment, Inc, Ltd, BV , AG • Speak the language: © 2013 SAP AG. All rights reserved. Public 15
  16. 16. © 2013 SAP AG. All rights reserved. Public 16
  17. 17. Partnering with key support functions at SAP Finance Housing financials (NPV/Cash flow/TCO /ARO) Budgetting Taxes and Rates Marketing Corporate branding & Signage Customer communication Give aways Lease type (finance / operating) © 2013 SAP AG. All rights reserved. Public 17
  18. 18. Skills • • • • • • Financial analyses Budgetting Forecasting Marketing techniques Branding guidelines Know the signage rights as per the contract • © 2013 SAP AG. All rights reserved. NPV, Cashflow, interest, botto m-line, TCO, marketing mix, visual, logo, branding Speak the language: Public 18
  19. 19. © 2013 SAP AG. All rights reserved. Public 19
  20. 20. Trends that indicate importance of partnering with key support functions
  21. 21. Core2020 Becoming the “Super Nucleus” © 2013 SAP AG. All rights reserved. Public 21
  22. 22. JLL Research “Risks Ahead, Global Corporate Real Estate Trends 2013” Two quotes: • The next wave of collaboration will be crucial to CRE success and is leading to structural change • Increased and potentially formally structured collaboration between support services could represent a new elevation opportunity for CRE © 2013 SAP AG. All rights reserved. Public 22
  23. 23. JLL: 5 Trends © 2013 SAP AG. All rights reserved. Public 23
  24. 24. Sodexo Research: “Workplace trends 2013” Integration as THE Solution, two quotes: • It is the responsibility of CRE&FM executives to identify and deliver solutions that convey real organizational value, aligned with corporate issues like talent cliffs, financial uncertainty, image value and the ability to make quick and decisive moves in their own markets. Enter integration 2.0 • The needs of today’s working generation are more complex and dynamic than ever, and creating efficient, effective and flexible work environments that take into account total well-being have become critical. © 2013 SAP AG. All rights reserved. Public 24
  25. 25. Inno-Experts Vision Quote • ”Corporate Real Estate is a means to facilitate business-processes of its endusers. Therefore CRE-management is not about bricks and square meters but it’s about improving business with CRE.” Shifts in CRE management Subject • Optimizing facilities Optimally facilitate business-processes Management focus • Optimizing CRE-costs Maximizing (contribution to) business-results Knowhow • Knowledge about CRE © 2013 SAP AG. All rights reserved. Integrated knowledge about business and CRE Public 25
  26. 26. CRE as the future nucleus of business services or ..???? Agressive? Illusion? Ambitious? • Extrapolate current support model and skills CRE manager • Add holistic view where CRE is an integral part of the corporate strategy • Compare with evolution of IT department, CIO -> CREO • Take the lead otherwise this opportunity will go to another function !! © 2013 SAP AG. All rights reserved. Public 26
  27. 27. Thank you Contact information: Jos Teunissen Head of M&A GFM EMEA jos.teunissen@sap.com

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