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IBM Cloud: Think it. Build it. Tap into it.
© 2013 IBM Corporation
Achieving Scalability & Speed with
IaaS - SoftLayer,an IBM Company
Sanjay Siboo
Country Manager, IBM GTS Cloud Services
India/South Asia
sanjay.siboo@in.ibm.com
2
IBM Cloud: Think it. Build it. Tap into it.
Born On The Web
3
IBM Cloud: Think it. Build it. Tap into it.
Next Gen
Enterprise Applications
4
IBM Cloud: Think it. Build it. Tap into it.
Enterprises
Moving To The Cloud
5
IBM Cloud: Think it. Build it. Tap into it.
SoftLayer DC (POD)
6
IBM Cloud: Think it. Build it. Tap into it.
6
Bare metal with
your own stack
Dedicated virtualized
environment
Shared virtual
environment
Dedicated virtualized
environment
Triple Network Architecture
Automation & Support
Delivers Outstanding Performance & Price
Flexibility to Deliver Dynamic/ Hybrid Capability
SoftLayer Architecture
 Infrastructure solution with a common management interface and API
across a unified architecture
 Mix and match bare metal servers, virtual server instances, and hosted
private clouds
7
IBM Cloud: Think it. Build it. Tap into it.
SoftLayer network and global presence
15 data centers
• Tier III+
• SOC2 Compliant
• Global private Network
• 17+ additional points of presence WW
• 100,000+ servers, > 22M domains
• 21,000+ customers
8
IBM Cloud: Think it. Build it. Tap into it.
High-performance public network with transit from multiple tier-1 carriers
Secure OOB management via VPN
Private network for intra-application and inter-facility communications, access to
shared services
Native IPv6 support
Virtual racks for integrated management
Complete suite of network services
Triple-network architecture
9
IBM Cloud: Think it. Build it. Tap into it.
Robust, full-featured API
Improves customer control, reduces error, increases flexibility
SoftLayer API provides 1,600 function calls to over 200 services
Supports REST, SOAP & XML-RPC interfaces
Enables full auto-scaling implementations
Comprehensive documentation, libraries and support
Functions include:
• Automatic server deployment
• Service provisioning
• Reboots & reloads
• Ticketing
• Hardware configuration
• Software load
• DNS
• Network
• Storage
• Security scans
• Monitoring
10
IBM Cloud: Think it. Build it. Tap into it.
Compute & Storage
Public Cloud Instances
• Virtual server instances
• Dedicated physical nodes available
Bare Metal Servers
• Dedicated servers deployed on
demand
• Hourly & monthly pricing
• Complete range of options
• GPU servers for HPC
Private Clouds
• Support for multiple virtualization
platforms
• Turnkey solution for Citrix
CloudPlatform
• Multiple local storage options
• SAS
• SATA
• SSD
• SAN
• NAS
• QuantaStor Storage Server
• Object Storage
• Global platform
• Meta tagging
• Backup services
11
IBM Cloud: Think it. Build it. Tap into it.
Network & Security
CDN
• 24+ nodes
• Secure content management
Load balancing
• Local
• Global
• Citrix Netscaler
Firewalls
• Shared
• Dedicated
• Fortigate Security Appliance
Application acceleration
DNS services
IDS protection and assessment
SSL certificate management
Antivirus & malware protection
12
IBM Cloud: Think it. Build it. Tap into it.
Complete control
Mobile and Web-based management portals
Purchase, provision, deploy & manage infrastructure
Access to services, tools, automation & tutorials
Secure access via VPN to management network
Two-factor authentication to Web portal
13
IBM Cloud: Think it. Build it. Tap into it.
SoftLayer Stands Apart
IBM Confidential
All resources are
virtualized
All resources
are shared
Cloud providers and many in the market make some core
assumptions that mandate that…
With SoftLayer, neither is mandated, opening up cloud computing
to new applications and use cases
… virtualization is a
choice with a flexible set
of options
… resources can be
shared, dedicated or
mixed.
…you as a customer make the ultimate choice
Softlayer
8,928 VM/Machine
options possible based
on independent
selection of option
16 options
1x2 GHz core to 16x2
GHz cores of CPU
18 options
1 GB to 16 GB, 32 GB,
48 GB of RAM
31 options
25 GB to 2 TB of
Storage
14
IBM Cloud: Think it. Build it. Tap into it.
SoftLayer Differentiation – vs. Competitor Cloud
Cloud Capability SoftLayer
Competitor
Cloud
Shared virtual infrastructure1
Table stakes for workloads that are rapidly provisioned and released
Non-shared virtual infrastructure1
For workloads requiring predictable performance or more stringent security
Bare metal (non-virtual) infrastructure2
For workloads requiring highest performance, security, manageability etc.
Mix virtual and Bare metal infrastructure2
For flexibility in deployment
Virtual Private Cloud3
Logically isolated section of cloud in a virtual network you define
Build your own Hosted Private Cloud4
Ultimate control over configuring and managing your infrastructure
Unlimited datacenter-to-datacenter networking5
For replication, backup, failover etc.
Transparency from topology to hardware6
For control, security and compliance
14
Capability comparison based on vendor services publicly available as of 6//24/2014. 1) bit.ly/SLVirtSvrs, goo.gl/Pntz, goo.gl/FDrGiR 2) http://bit.ly/SLBareMetal ,
http://goo.gl/tV29n, 3) http://bit.ly/1pJzDvv, http://goo.gl/EUGR 4) http://bit.ly/1jLfpeN, http://bit.ly/1qugWLM 5) http://bit.ly/1sBRPuG, http://goo.gl/vtYE
6) http://bit.ly/1sBScFn, http://bit.ly/Ta0Fz7
15
IBM Cloud: Think it. Build it. Tap into it.
SoftLayer Provides Flexibility Through a Range of Compute, Memory, Storage, and
Networking Offerings
Cloud Computing Resource IBM SoftLayer Competitor Cloud
VM Processors (vCPU) 1-16 vCPU
Flexible Options
1-32 vCPU
Fixed Configs
VM Memory (RAM) 1-64 GB
Flexible Options
1-244 GB
Fixed Configs
Virtualization Supported (Hypervisors) Xen, VMWare, Hyper-V,
Citrix, Parallels
Xen
Single-Tenant (unshared) Resources Bare Metal Servers
Private VM Instances
Dedicated VM Instances
Bare Metal Processors (Cores) 1 4-40 Cores
Bare Metal Memory (RAM) 1 Up to 512GB
Bare Metal Internal Storage1 Up to 4TB
HDD or SSD
Network Block Storage SAN, iSCSI, NAS Proprietary Block Storage
Object Storage OpenStack Swift Proprietary Object Storage
Virtual Networking VLAN, Layer-2, Layer-3
1GbE ,10GbE
“Triple Network”, IPV4,
IPV6
VPC, Layer-3
1 GbE, 10GbE
Shared network, IPV4
Global Networking Global private network
Unmetered VPN to VLAN
Unmetered DC to DC
Internet Gateway
Metered VPN to VPC
Metered DC to DC
15
Capability comparison based on vendor services publicly available as of 6/24/2014. 1) http://bit.ly/SLBareMetal , http://goo.gl/tV29n
16
IBM Cloud: Think it. Build it. Tap into it.
Price/Performance
Infrastructure
as a Service
Business Process
as a Service
Software
as a Service
Platform
as a Service
Developer experience
Time to build
Business function
User experience
Utilize cloud
services delivered
from IBM’s
SmartCloud.
16
How Do You Compare Cloud Service Models?
17
IBM Cloud: Think it. Build it. Tap into it.
A workload based comparison
 Looking at just instance acquisition cost is often misleading
 Does not represent real world
 What is the cost of delivering a workload?
 Line items of cost other than just instance acquisition cost
 What is the infrastructure needed to deliver a given
workload?
 How does performance factor in?
17
18
IBM Cloud: Think it. Build it. Tap into it.
Cost per Workload
 We use a “cost per workload” metric to get a true view of price/performance
 Cost per unit work done
 Takes into account performance and 3 year Total Cost of Acquisition (TCA)
 Total Cost of Acquisition is broader than upfront acquisition-only cost and includes
 Infrastructure acquisition cost (Compute, Storage, Network)
 Hourly or monthly charges for a 3 year period
 Software acquisition cost (OS, hypervisor, middleware)
 Software S&S for a 3 year period
 Data transfer cost
 Total Cost of Ownership is even broader and would include labor, environmental
costs etc., not covered here
 Analysis based on TCA gives a view of upfront + running costs for 3 yrs
18
19
IBM Cloud: Think it. Build it. Tap into it.
SoftLayer vs. Competitor Cloud –
IaaS Test Results Summary For Workloads And Systems Compared
vs. Competitor CloudUse case
Hosted private
cloud 2.8X
Higher VM density lowers cost
Low crossover point
Extend existing admin skills to
hosted private cloud
Observations/Insights
Messaging 12.5X
Dedicated servers on SL
handle heavy network demand
Analytics 2.9X
Provisioning for high IOPS on
Competitor Cloud is expensive.
Flexible
deployment 2.0X
Options tailored to fit
workload characteristics
Web application 4.8X Outstanding raw performance
on bare metal
19
Better Price
performance
Better Price
performance
Better Price
performance
Better Price
performance
Lower cost
per VM
20
IBM Cloud: Think it. Build it. Tap into it.
Match Capabilities to Workloads
Virtual servers…
…offer flexibility to configure cost
effective high performance storage
…easily combine with virtualized
servers to build flexible environments
…make efficient use of high speed
network I/O bandwidth
…allows efficient packing and
management of workloads
Analytics workloads that stress
disk I/O
Mixed configurations that best fit
workload characteristics
Messaging workloads that stress
network I/O
Run more workloads on fewer
resources
…provide outstanding raw throughput
Web application workloads that
stress CPU
…provide classic Cloud infrastructure Rapidly provisioned workloads
Dedicated servers…
Private Cloud option
20
21
IBM Cloud: Think it. Build it. Tap into it.
Flexibility – Bare Metal. Virtual.
Hybrid. You choose.
Performance – >50% better I/O
performance than equivalent
competitor configuration.
Automation – Fully dedicated
infrastructure in 2-4 hours.
Globalization – 15 global data centers
all connected by private network.
Transparency – See everything from
network topology to hardware.
Control – 10x more APIs than next
cloud competitor.
IBM Investments
• $1.2B on SoftLayer pods
• Advertising and Demand Gen.
• Business Partner Enablement
• Skills
SoftLayer Advantages
22
IBM Cloud: Think it. Build it. Tap into it.
21,000 leading-edge customers*
Social
Software as a Service
Mobile & Communications
Marketing and Digital Media
Enterprise
Hosting & Service Providers
Games and Entertainment
Platform as a Service
Bump Voxer Instapaper Yelp
* Indicative List
23
IBM Cloud: Think it. Build it. Tap into it.
Cloud in Action: One of world’s leading hotel price comparison search
engines selects SoftLayer as its IaaS provider and chose a complete range of
products which enabled the company to use several thousand cores of processing
power provided by the SoftLayer servers
SolutionNeed Benefit
• The Customer site collects and
presents more than 2,500,000
real-time international hotel
deals from a database of
235,000 hotels in 225 countries.
• More than 6.5 million users visit
their site each month to
compare prices and make
reservations.
• Its multi-threaded application
architecture collects and
processes data from a large
number of sources, all in real-
time.
• The customer required a
complex infrastructure solution.
• The customer needed an
infrastructure-as-service (IaaS)
provider to provide flexibility,
scalability, and great customer
service to power its high-end
online service.
• SoftLayer provisioned the high-end
servers in hours and allowed the
customer to manage its servers
directly through its industry-leading
Customer Portal
• Provided a complete range of
products including load balancers,
on-demand virtual server instances,
and redundant iSCSI storage
• A solution flexible enough to
scale with changing demand
cycles
• A robust infrastructure
managed through SoftLayer
which allowed the customer to
retain the advantage of
allowing its developers and
management to focus on the
business’ core competencies.
• Availability of newest
technologies like scalable
cloud computing, solid-state
drives (SSD) and Nehalem X
processes
24
IBM Cloud: Think it. Build it. Tap into it.
Cloud in Action: One of the largest ticketing sites in Indonesia selects
SoftLayer as its IaaS provider to provide highly stable infrastructure, consistent
performance, and reliable support to ensure site uptime and a smooth end-user
experience.
SolutionNeed Benefit
• The Customer allows users to
purchase tickets for
entertainment events, such as
concerts and movies, book hotel
rooms and make airline
reservations for both domestic
and international carriers.
• The customer needed a reliable
security and uptime from a
hosting provider as the site
accepts international and local
payment gateways.
• SoftLayer allowed the company to
leverage a high-performance
network with exceptional uptime,
industry leading infrastructure to
maintain system integrity and
functionality.
• Three to four times more CPU
and memory performance
compared to previous
configuration.
• The stable and high-
performance infrastructure
provided by SoftLayer
improved the ability to deliver
a flawless user experience for
its customers.
• With its new technological
strengths provided by
SoftLayer infrastructure, the
customer has also been able
to grow its business
substantially utilizing a large
network of partners and
resellers.
25
IBM Cloud: Think it. Build it. Tap into it.
Existing
Planned
IBM is investing $1.2B in new cloud resources to significantly expand
our SoftLayer presence and provide clients with localized data
management solutions they require.
40 data centers worldwide in 15 countries and five continents globally.
New cloud investments will meet clients’ needs for choice, compliance
and data residency.
Note: Locations indicated are approximate and illustrative.
 Every upstream network port is multiple 10G and every rack is
terminated with 40G of connectivity.
 This includes two 10G connections to the public Internet and two
10G connections to our private network.
26
IBM Cloud: Think it. Build it. Tap into it.
27
IBM Cloud: Think it. Build it. Tap into it.
IBM Investments
• $1.2B on SoftLayer pods
• Advertising and Demand Gen.
• Business Partner Enablement
• Skills
TCA (Total Cost of Acquisition) Analysis

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Achieving Scalability and speed with IBM Solutions - IaaS Softlayer

  • 1. 1 IBM Cloud: Think it. Build it. Tap into it. © 2013 IBM Corporation Achieving Scalability & Speed with IaaS - SoftLayer,an IBM Company Sanjay Siboo Country Manager, IBM GTS Cloud Services India/South Asia sanjay.siboo@in.ibm.com
  • 2. 2 IBM Cloud: Think it. Build it. Tap into it. Born On The Web
  • 3. 3 IBM Cloud: Think it. Build it. Tap into it. Next Gen Enterprise Applications
  • 4. 4 IBM Cloud: Think it. Build it. Tap into it. Enterprises Moving To The Cloud
  • 5. 5 IBM Cloud: Think it. Build it. Tap into it. SoftLayer DC (POD)
  • 6. 6 IBM Cloud: Think it. Build it. Tap into it. 6 Bare metal with your own stack Dedicated virtualized environment Shared virtual environment Dedicated virtualized environment Triple Network Architecture Automation & Support Delivers Outstanding Performance & Price Flexibility to Deliver Dynamic/ Hybrid Capability SoftLayer Architecture  Infrastructure solution with a common management interface and API across a unified architecture  Mix and match bare metal servers, virtual server instances, and hosted private clouds
  • 7. 7 IBM Cloud: Think it. Build it. Tap into it. SoftLayer network and global presence 15 data centers • Tier III+ • SOC2 Compliant • Global private Network • 17+ additional points of presence WW • 100,000+ servers, > 22M domains • 21,000+ customers
  • 8. 8 IBM Cloud: Think it. Build it. Tap into it. High-performance public network with transit from multiple tier-1 carriers Secure OOB management via VPN Private network for intra-application and inter-facility communications, access to shared services Native IPv6 support Virtual racks for integrated management Complete suite of network services Triple-network architecture
  • 9. 9 IBM Cloud: Think it. Build it. Tap into it. Robust, full-featured API Improves customer control, reduces error, increases flexibility SoftLayer API provides 1,600 function calls to over 200 services Supports REST, SOAP & XML-RPC interfaces Enables full auto-scaling implementations Comprehensive documentation, libraries and support Functions include: • Automatic server deployment • Service provisioning • Reboots & reloads • Ticketing • Hardware configuration • Software load • DNS • Network • Storage • Security scans • Monitoring
  • 10. 10 IBM Cloud: Think it. Build it. Tap into it. Compute & Storage Public Cloud Instances • Virtual server instances • Dedicated physical nodes available Bare Metal Servers • Dedicated servers deployed on demand • Hourly & monthly pricing • Complete range of options • GPU servers for HPC Private Clouds • Support for multiple virtualization platforms • Turnkey solution for Citrix CloudPlatform • Multiple local storage options • SAS • SATA • SSD • SAN • NAS • QuantaStor Storage Server • Object Storage • Global platform • Meta tagging • Backup services
  • 11. 11 IBM Cloud: Think it. Build it. Tap into it. Network & Security CDN • 24+ nodes • Secure content management Load balancing • Local • Global • Citrix Netscaler Firewalls • Shared • Dedicated • Fortigate Security Appliance Application acceleration DNS services IDS protection and assessment SSL certificate management Antivirus & malware protection
  • 12. 12 IBM Cloud: Think it. Build it. Tap into it. Complete control Mobile and Web-based management portals Purchase, provision, deploy & manage infrastructure Access to services, tools, automation & tutorials Secure access via VPN to management network Two-factor authentication to Web portal
  • 13. 13 IBM Cloud: Think it. Build it. Tap into it. SoftLayer Stands Apart IBM Confidential All resources are virtualized All resources are shared Cloud providers and many in the market make some core assumptions that mandate that… With SoftLayer, neither is mandated, opening up cloud computing to new applications and use cases … virtualization is a choice with a flexible set of options … resources can be shared, dedicated or mixed. …you as a customer make the ultimate choice Softlayer 8,928 VM/Machine options possible based on independent selection of option 16 options 1x2 GHz core to 16x2 GHz cores of CPU 18 options 1 GB to 16 GB, 32 GB, 48 GB of RAM 31 options 25 GB to 2 TB of Storage
  • 14. 14 IBM Cloud: Think it. Build it. Tap into it. SoftLayer Differentiation – vs. Competitor Cloud Cloud Capability SoftLayer Competitor Cloud Shared virtual infrastructure1 Table stakes for workloads that are rapidly provisioned and released Non-shared virtual infrastructure1 For workloads requiring predictable performance or more stringent security Bare metal (non-virtual) infrastructure2 For workloads requiring highest performance, security, manageability etc. Mix virtual and Bare metal infrastructure2 For flexibility in deployment Virtual Private Cloud3 Logically isolated section of cloud in a virtual network you define Build your own Hosted Private Cloud4 Ultimate control over configuring and managing your infrastructure Unlimited datacenter-to-datacenter networking5 For replication, backup, failover etc. Transparency from topology to hardware6 For control, security and compliance 14 Capability comparison based on vendor services publicly available as of 6//24/2014. 1) bit.ly/SLVirtSvrs, goo.gl/Pntz, goo.gl/FDrGiR 2) http://bit.ly/SLBareMetal , http://goo.gl/tV29n, 3) http://bit.ly/1pJzDvv, http://goo.gl/EUGR 4) http://bit.ly/1jLfpeN, http://bit.ly/1qugWLM 5) http://bit.ly/1sBRPuG, http://goo.gl/vtYE 6) http://bit.ly/1sBScFn, http://bit.ly/Ta0Fz7
  • 15. 15 IBM Cloud: Think it. Build it. Tap into it. SoftLayer Provides Flexibility Through a Range of Compute, Memory, Storage, and Networking Offerings Cloud Computing Resource IBM SoftLayer Competitor Cloud VM Processors (vCPU) 1-16 vCPU Flexible Options 1-32 vCPU Fixed Configs VM Memory (RAM) 1-64 GB Flexible Options 1-244 GB Fixed Configs Virtualization Supported (Hypervisors) Xen, VMWare, Hyper-V, Citrix, Parallels Xen Single-Tenant (unshared) Resources Bare Metal Servers Private VM Instances Dedicated VM Instances Bare Metal Processors (Cores) 1 4-40 Cores Bare Metal Memory (RAM) 1 Up to 512GB Bare Metal Internal Storage1 Up to 4TB HDD or SSD Network Block Storage SAN, iSCSI, NAS Proprietary Block Storage Object Storage OpenStack Swift Proprietary Object Storage Virtual Networking VLAN, Layer-2, Layer-3 1GbE ,10GbE “Triple Network”, IPV4, IPV6 VPC, Layer-3 1 GbE, 10GbE Shared network, IPV4 Global Networking Global private network Unmetered VPN to VLAN Unmetered DC to DC Internet Gateway Metered VPN to VPC Metered DC to DC 15 Capability comparison based on vendor services publicly available as of 6/24/2014. 1) http://bit.ly/SLBareMetal , http://goo.gl/tV29n
  • 16. 16 IBM Cloud: Think it. Build it. Tap into it. Price/Performance Infrastructure as a Service Business Process as a Service Software as a Service Platform as a Service Developer experience Time to build Business function User experience Utilize cloud services delivered from IBM’s SmartCloud. 16 How Do You Compare Cloud Service Models?
  • 17. 17 IBM Cloud: Think it. Build it. Tap into it. A workload based comparison  Looking at just instance acquisition cost is often misleading  Does not represent real world  What is the cost of delivering a workload?  Line items of cost other than just instance acquisition cost  What is the infrastructure needed to deliver a given workload?  How does performance factor in? 17
  • 18. 18 IBM Cloud: Think it. Build it. Tap into it. Cost per Workload  We use a “cost per workload” metric to get a true view of price/performance  Cost per unit work done  Takes into account performance and 3 year Total Cost of Acquisition (TCA)  Total Cost of Acquisition is broader than upfront acquisition-only cost and includes  Infrastructure acquisition cost (Compute, Storage, Network)  Hourly or monthly charges for a 3 year period  Software acquisition cost (OS, hypervisor, middleware)  Software S&S for a 3 year period  Data transfer cost  Total Cost of Ownership is even broader and would include labor, environmental costs etc., not covered here  Analysis based on TCA gives a view of upfront + running costs for 3 yrs 18
  • 19. 19 IBM Cloud: Think it. Build it. Tap into it. SoftLayer vs. Competitor Cloud – IaaS Test Results Summary For Workloads And Systems Compared vs. Competitor CloudUse case Hosted private cloud 2.8X Higher VM density lowers cost Low crossover point Extend existing admin skills to hosted private cloud Observations/Insights Messaging 12.5X Dedicated servers on SL handle heavy network demand Analytics 2.9X Provisioning for high IOPS on Competitor Cloud is expensive. Flexible deployment 2.0X Options tailored to fit workload characteristics Web application 4.8X Outstanding raw performance on bare metal 19 Better Price performance Better Price performance Better Price performance Better Price performance Lower cost per VM
  • 20. 20 IBM Cloud: Think it. Build it. Tap into it. Match Capabilities to Workloads Virtual servers… …offer flexibility to configure cost effective high performance storage …easily combine with virtualized servers to build flexible environments …make efficient use of high speed network I/O bandwidth …allows efficient packing and management of workloads Analytics workloads that stress disk I/O Mixed configurations that best fit workload characteristics Messaging workloads that stress network I/O Run more workloads on fewer resources …provide outstanding raw throughput Web application workloads that stress CPU …provide classic Cloud infrastructure Rapidly provisioned workloads Dedicated servers… Private Cloud option 20
  • 21. 21 IBM Cloud: Think it. Build it. Tap into it. Flexibility – Bare Metal. Virtual. Hybrid. You choose. Performance – >50% better I/O performance than equivalent competitor configuration. Automation – Fully dedicated infrastructure in 2-4 hours. Globalization – 15 global data centers all connected by private network. Transparency – See everything from network topology to hardware. Control – 10x more APIs than next cloud competitor. IBM Investments • $1.2B on SoftLayer pods • Advertising and Demand Gen. • Business Partner Enablement • Skills SoftLayer Advantages
  • 22. 22 IBM Cloud: Think it. Build it. Tap into it. 21,000 leading-edge customers* Social Software as a Service Mobile & Communications Marketing and Digital Media Enterprise Hosting & Service Providers Games and Entertainment Platform as a Service Bump Voxer Instapaper Yelp * Indicative List
  • 23. 23 IBM Cloud: Think it. Build it. Tap into it. Cloud in Action: One of world’s leading hotel price comparison search engines selects SoftLayer as its IaaS provider and chose a complete range of products which enabled the company to use several thousand cores of processing power provided by the SoftLayer servers SolutionNeed Benefit • The Customer site collects and presents more than 2,500,000 real-time international hotel deals from a database of 235,000 hotels in 225 countries. • More than 6.5 million users visit their site each month to compare prices and make reservations. • Its multi-threaded application architecture collects and processes data from a large number of sources, all in real- time. • The customer required a complex infrastructure solution. • The customer needed an infrastructure-as-service (IaaS) provider to provide flexibility, scalability, and great customer service to power its high-end online service. • SoftLayer provisioned the high-end servers in hours and allowed the customer to manage its servers directly through its industry-leading Customer Portal • Provided a complete range of products including load balancers, on-demand virtual server instances, and redundant iSCSI storage • A solution flexible enough to scale with changing demand cycles • A robust infrastructure managed through SoftLayer which allowed the customer to retain the advantage of allowing its developers and management to focus on the business’ core competencies. • Availability of newest technologies like scalable cloud computing, solid-state drives (SSD) and Nehalem X processes
  • 24. 24 IBM Cloud: Think it. Build it. Tap into it. Cloud in Action: One of the largest ticketing sites in Indonesia selects SoftLayer as its IaaS provider to provide highly stable infrastructure, consistent performance, and reliable support to ensure site uptime and a smooth end-user experience. SolutionNeed Benefit • The Customer allows users to purchase tickets for entertainment events, such as concerts and movies, book hotel rooms and make airline reservations for both domestic and international carriers. • The customer needed a reliable security and uptime from a hosting provider as the site accepts international and local payment gateways. • SoftLayer allowed the company to leverage a high-performance network with exceptional uptime, industry leading infrastructure to maintain system integrity and functionality. • Three to four times more CPU and memory performance compared to previous configuration. • The stable and high- performance infrastructure provided by SoftLayer improved the ability to deliver a flawless user experience for its customers. • With its new technological strengths provided by SoftLayer infrastructure, the customer has also been able to grow its business substantially utilizing a large network of partners and resellers.
  • 25. 25 IBM Cloud: Think it. Build it. Tap into it. Existing Planned IBM is investing $1.2B in new cloud resources to significantly expand our SoftLayer presence and provide clients with localized data management solutions they require. 40 data centers worldwide in 15 countries and five continents globally. New cloud investments will meet clients’ needs for choice, compliance and data residency. Note: Locations indicated are approximate and illustrative.  Every upstream network port is multiple 10G and every rack is terminated with 40G of connectivity.  This includes two 10G connections to the public Internet and two 10G connections to our private network.
  • 26. 26 IBM Cloud: Think it. Build it. Tap into it.
  • 27. 27 IBM Cloud: Think it. Build it. Tap into it. IBM Investments • $1.2B on SoftLayer pods • Advertising and Demand Gen. • Business Partner Enablement • Skills TCA (Total Cost of Acquisition) Analysis