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26th November 2013
1
2
2
Brand Persuasion vs Adhesion


Generated
contents

Websites

WEB 1.0
Websites

•Static
• Unidirectional




Blogs

WEB 2.0

Wikis


3

Elena Giannopolo

Social
Networks
• Pervasive
• Bidirectional
3
People talk and influence each other on the net

BRAND

BRAND

BRAND

BRAND

4

Elena Giannopolo

4
• “The world is not going to change, the world
has already changed. It’s more trasparent, less
hierarchical, less pyramidal and thanks to web
2.0 is transforming the power of politics,
diplomacy and journalism”
(Advisor for Innovation of Hillary Clinton
Interview at Twiplomacy 2012)

5

Elena Giannopolo

5
1

1° thesis - Cluetrain Manifesto
Clueterain manifesto - Searls, Weinberger, Locke e Levin 2001
6

Elena Giannopolo
2
There are no secrets. The networked
market knows more than companies
do about their own products. And
whether the news is good or bad,
they tell everyone.
Clueterain manifesto - Searls, Weinberger, Locke e Levin 2001
7

Elena Giannopolo
3
•
•
•
•
•
•

Bottom up
Everyone can speak
Freedom
Democracy
Access to information
Interactivity
8

Elena Giannopolo
•
•
•
•
•
•

User Generated Content
Blog
Microblogging
Social Network
Wiki
Feed RSS

9

Elena Giannopolo
• PROSUMER: PRODUCER+CONSUMER
• Influences the perception of brands and the
purchase decisions

10

Elena Giannopolo
11

Elena Giannopolo
4
• The web is the primary and most influential
source of information

12

Elena Giannopolo
OLD MEDIA
•OFFLINE
•ONE WAY
Television

Radio

Print

NEW
MEDIA
•ALWAYS ONLINE
• INTERACTION &
PARTICIPATION

13

Elena Giannopolo

13
Investimenti Pubblicitari 2012

14

Elena Giannopolo

14
5

15

Elena Giannopolo
16

Elena Giannopolo
17

Elena Giannopolo

17
• Social media marketing (SMM) uses social
media portals to positively influence consumers
toward a website, company, brand, product,
service, or a person. Typically, the end goal of
social media marketing is a “conversion,” such
as the purchase of a product, subscription to a
newsletter, registration in an online community,
or some other desirable consumer action.
18

Elena Giannopolo
19

Elena Giannopolo

19
20
20

Elena Giannopolo
eustema.it
21

Elena Giannopolo
Through analytic software,
checking results (ROI) and adjust
strategy to reach the goals
22

Elena Giannopolo
Thank you!

@_elegia
Profilo pubblico
23

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Master mibe social media lesson abstract