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Compvue Inc.
                                                        (A California Corporation)
                                                        440 N Wolfe RD, Sunnyvale, CA 94085
                                                        440 N Wolfe RD Sunnyvale CA 94085
          www.compvue.com                               (408) 524–3001, sales@compvue.com




                                ABOUT COMPVUE
                                   Oct 01, 2012, v2.0




© Copyright 2012 Compvue Inc.            Page | 1
About Compvue
•     Business & technology consulting services
        – Founded in 2008 and acquired 5 years old company to 
          accelerate growth
        – Served over 50 clients across several verticals
        – Key focus on healthcare, financial and high‐tech
        – 125+Employees worldwide and expected to grow to 250+ in 
          next 12 months
•     Worldwide presence and delivery capability
                p                   y p        y
        – U.S. Offices in Sunnyvale, CA (HQ) and Los Angeles
        – India & Philippines‐based global delivery offices with centers in 
          Chennai, Nagercoil and Manila
•     Highly experienced management team
      Highly experienced management team
        – Successful track record in working with companies like Cisco, 
          Network Appliance, Fujitsu, Wells Fargo, Amgen, Merck, T‐
          Mobile, Virgin Mobile and  Performant Financial Corporation
•     Key Points
      Key Points
        – U.S. based (a California Corporation) and U.S. Federal Govt. & 
          California Govt. recognized minority owned small business
        – Development‐to‐Deployment Partnership Model
        – Top Talent Continuous Training Proactive Career Planning
          Top Talent, Continuous Training, Proactive Career Planning, 
          Centers of Excellence


© Copyright 2012 Compvue Inc.                     Page | 2
Our History

                                                                                  2011
                                                                                  2012
Launched
Web / Web 2.0                                                                  Evolved as QBizTech
                         Launched                           2008
Services                                                                       Corporation
                         services                                                   Established
                         Specifically
                                                            2010
                                                                                    Philippines
Established
E t bli h d              designed                                                   Presence
CRM product              for startup and
Development              small             2007              Re-established        Centers
                         enterprise                          As Compvue Inc        Focused on
Established                                                                        Specific
offices in                                                   Major focus           Services
Silicon Valley                                               on Government,
& Nagercoil,                               Focus on          Healthcare and        Major
India                              2006    strategic         Hi-Tech               Infrastructure
                                           business
                                                                                   Investments
                                                                                   I     t    t
                                           with small and    Target
                                           medium            Small & Medium        Healthcare,
  2004                                     enterprises       Enterprises and       Financial &
  2005                                     Established
                                           E t bli h d
                                                                   p
                                                             Startups                g
                                                                                   High-Tech
                                                                                   Focus
                                           Chennai, India
              Established                  operations
              CRM product Development
   © Copyright 2012 Compvue Inc.               Page | 3
Representative Clients

                                                        Mercury Air
                                                          Group




                                OUR KEY TECHNOLOGY PARTNERS




© Copyright 2012 Compvue Inc.               Page | 4
Global Delivery Model & Worldwide Locations


                                                         Corporate Office
                                                            p
                                                         Sunnyvale, California. USA



                                                       Global Delivery Center 
                                                       Gl b l D li     C
                                                       Chennai, India




                                                        Global Delivery Center 
                                                        Nagercoil, Tamil Nadu, India




                                                        Global Delivery Center
                                                         Makati City, Philippines
                                                                   y,      pp
              Global Delivery Model
                 © Copyright 2009, Compvue Inc.


© Copyright 2012 Compvue Inc.                     Page | 5
Our Infrastructure

•     Leased STPI* Infrastructure (ISO 9001Certified)
•     Multiple Platform, Multiple OS environment 
•     Sonic  firewall and multiple‐VPN setup
•     Cisco switched network linked to connectivity 
      provided by multiple telecom providers to 
      ensure almost 100% up‐time
•     Minimum 8 Mbps dedicated links at each 
      location
•     Open source VOIP Solution
•     Virtual global PABX 
•     Video conferencing 
      Video conferencing
•     100%  power backup 
•     24x7 operational facilities
•     Competency Labs & Centers of excellence
      C       t     L b &C t         f    ll


© Copyright 2012 Compvue Inc.           Page | 6
Our SLA Driven Approach

•     Service quality achievement and measurement
        – Right SLAs
        – M ti
          Metrics. 
•      Sample SLA goals
        – Acknowledgement of issues
        – Turnaround time of issues 
        – Escalation of issues
•     Reports / Metrics
        – Uptime reports for applications / components
        – Initial response time reports
        – Incident resolution time reports
        – Incident status report (incoming, backlog, open, 
          closed)
        – Monthly issues resolved and categorized by cause
        – Performance vs. SLA reporting


© Copyright 2012 Compvue Inc.              Page | 7
Leveraging Compvue


   Your Concerns                                 Our Solutions

                                   Onsite
                                                 • Reduce management and administration
                                  Offshore
        Cost - effectiveness                     costs
                                  delivery
                                   model
                                                 • Ability to scale up resources at low costs
                                                 • Cost effective 24x 7 support


                                   SLA-          • 24 x 7 SLA based services
Service quality and Processes      based         • Standardized processes based on CMM-5 and ITIL
                                  service        framework to improve reliability and efficiency
                                                                 p              y              y
                                  Delivery
                                  D li


                                                  • Access to pool of skilled people with diverse
                                Experienced       technology expertise
                                 and highly       • Rapid ramp-up capability
     Resourcing effectiveness
                                skilled team      • Free up client resources to undertake strategic
                                                  initiatives


                                      IT
                                                  • IT infrastructure consulting services for platform
                                Infrastructure
    Technology improvements                       migration, performance tuning, consolidation,
                                  Consulting
                                and migration
                                                  infrastructure portfolio rationalization




© Copyright 2012 Compvue Inc.      Page | 8
Our Services – IT Consulting & Resourcing 

• U.S. based IT Resourcing
        – Contract IT Resourcingg
        – Contract‐to‐Hire IT Resourcing
        – Permanent/Full Timing Hiring


• Global IT Consulting
        – Onsite and Outsourced Services
        – IT Technology Strategic Assessments & 
          Roadmaps
        – Web & Mobile Development & Support
          Web & Mobile Development & Support
        – Custom Application Development, 
          Maintenance and Support
        – Infrastructure and application operation and
          Infrastructure and application operation and 
          support

© Copyright 2012 Compvue Inc.              Page | 9
Our Services – Key Technology Competencies

•     Web 2.0
        – PHP, Ajax, Adobe Flash, Flex, Open Laszlo, …
•     Open source –
      Open source
        – PHP 
        – JBoss, Drupal , Alfresco, Joomla, 
        – Mono MySQL Linux Ruby on Rails Apache AJAX
          Mono, MySQL, Linux, Ruby on Rails,  Apache, AJAX, 
          Zend Framework, Dojo Toolkit, Laszlo…..
•     Microsoft
        – .NET, C#, VB
           NET C# VB
        – Sharepoint, Great Plains
•     Database
        – MySQL Oracle Microsoft SQL Server and Informix
          MySQL, Oracle, Microsoft SQL Server and Informix
•     Mobile & Social Media 
        – Android, Apple iOS
        – Li k dI F b k
          LinkedIn, Facebook


© Copyright 2012 Compvue Inc.               Page | 10
Our Services – Business Process Outsourcing
             OUR                       OUR APPROACH                        BUSINESS
          SOLUTIONS                      AND TOOLS                          IMPACT




                                         BUSINESS PROCESS              PRODUCTIVITY GAINS
           COMP-ASSESS                    REENGINEERING




                                                                       IMPROVED EFFICIENCY

                                      TECHNOLOGY INITIATIVES-
                                                  INITIATIVES
            COMP-OFFICE                 APPLICATIONS, WEB,
                                       SOCIAL MEDIA & MOBILE

                                                                       HIGHER PROFITABILITY
                                                                         THROUGH LOWER
                                                                       OPERATIONAL COSTS

                                        COST EFFICIENCIES
                                      THROUGH OUTSOURCING
                                         CENTERS IN INDIA
          COMP-INTERACT                  AND PHILIPPINES                    REVENUE
                                                                          ACCELERATION

                                    (c) Copyright 2012, Compvue Inc.


© Copyright 2012 Compvue Inc.                              Page | 11
Our Services – Business Process Outsourcing
•   COMP‐ASSESS
    –    Business Process Re‐engineering to optimize 
         processes for reduced process time, cost‐efficiencies 
         and reduced business processing errors.
         and reduced business processing errors
    –    Cost/Benefit Analysis
    –    Step‐by‐step transition from earlier to new re‐
         engineered process
•   COMP‐OFFICE
    COMP OFFICE
    –    Human Resource
    –    Accounting, AP/AR, Forecasting and Reporting
    –    Compliance
    –    Timesheet, Billing and Coding
    –    Documentation and retrieval
    –    Website scanning, data entry and form filling 
•   COMP INTERRACT
    COMP‐INTERRACT
    –    Call center, Help Desk and Operator support
    –    Recruitment
    –    Revenue Recovery and Collections
    –    Email, phone and social media campaigns for enlisting 
         E il h           d    i l   di       i   f    li ti
         and brand building
    –    Surveys and feedback
    © Copyright 2012 Compvue Inc.                          Page | 12
Our Services – Healthcare Specific BPO

• Compliance 
    – Ensuring healthcare professional remain 
      compliant to all federal, state and local 
      compliant to all federal state and local
      certifications, licensing, testing etc.
• Billing and Coding
• Support Call Center
• Handling Calendars and 
  Appointments
• Transcription and Coding
• Recruitment
• Brand building 
    – Use of social media websites
    – Email and Phone Campaigns
      Email and Phone Campaigns


  © Copyright 2012 Compvue Inc.              Page | 13
Our Industry Focus
• Healthcare
    – Healthcare Services and Providers
    – Standards and compliance
      Standards and compliance
    – IT Application Development, Maintenance, 
      Operations and Support
    – Business process Outsourcing 
• Financial (Debt Recovery)
    – Debt collections and recovery solutions for 
                                  y
      Federal and State Agencies
    – Application development, maintenance and 
      support
        pp
    – Debt Collection Outsourcing
• High‐Tech
    – Software product engineering and support
    – Application development & management for IT
  © Copyright 2012 Compvue Inc.         Page | 14
Why Compvue?

•     Highly experience team
        – Silicon Valley, California background
        – Experiences derived from companies like Cisco Network
          Experiences derived from companies ‐ like Cisco, Network 
          Appliance, Fujitsu, Wells Fargo, Amgen, Merck, T‐Mobile, 
          Virgin Mobile and Performant Financial Corporation
•     Excellent infrastructure
        – Highly secure and ISO 9001 certified state of art Infrastructure
•     Reliability and Trust
        – U.S. Federal Government and California Govt. Approved 
          Minority Owned Small Business
        – A California Corporation with executive team in U.S.
        – Successful track record
• V l
  Value
        –   Our model is highly flexible to adopt to customer expectations
        –   Highly cost optimized services model
        –   Providing undivided attention to our customers
            Providing undivided attention to our customers
        –   Faster response to the ever changing needs for our customers

© Copyright 2012 Compvue Inc.                     Page | 15
THANK YOU
                                for reviewing the presentation and
                                 for your interest in Compvue. 




                                                 www.compvue.com
                                      440 N Wolfe RD, Sunnyvale, CA 94085.
                                       sales@compvue.com. 408-524-3001

                                            © Copyright 2012, Compvue Inc.
                           Reproduction and/or distribution without written permission is prohibited




© Copyright 2012 Compvue Inc.                                Page | 16

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About Compvue Oct 01 2012 V2

  • 1. Compvue Inc. (A California Corporation) 440 N Wolfe RD, Sunnyvale, CA 94085 440 N Wolfe RD Sunnyvale CA 94085 www.compvue.com (408) 524–3001, sales@compvue.com ABOUT COMPVUE Oct 01, 2012, v2.0 © Copyright 2012 Compvue Inc. Page | 1
  • 2. About Compvue • Business & technology consulting services – Founded in 2008 and acquired 5 years old company to  accelerate growth – Served over 50 clients across several verticals – Key focus on healthcare, financial and high‐tech – 125+Employees worldwide and expected to grow to 250+ in  next 12 months • Worldwide presence and delivery capability p y p y – U.S. Offices in Sunnyvale, CA (HQ) and Los Angeles – India & Philippines‐based global delivery offices with centers in  Chennai, Nagercoil and Manila • Highly experienced management team Highly experienced management team – Successful track record in working with companies like Cisco,  Network Appliance, Fujitsu, Wells Fargo, Amgen, Merck, T‐ Mobile, Virgin Mobile and  Performant Financial Corporation • Key Points Key Points – U.S. based (a California Corporation) and U.S. Federal Govt. &  California Govt. recognized minority owned small business – Development‐to‐Deployment Partnership Model – Top Talent Continuous Training Proactive Career Planning Top Talent, Continuous Training, Proactive Career Planning,  Centers of Excellence © Copyright 2012 Compvue Inc. Page | 2
  • 3. Our History 2011 2012 Launched Web / Web 2.0 Evolved as QBizTech Launched 2008 Services Corporation services Established Specifically 2010 Philippines Established E t bli h d designed Presence CRM product for startup and Development small 2007 Re-established Centers enterprise As Compvue Inc Focused on Established Specific offices in Major focus Services Silicon Valley on Government, & Nagercoil, Focus on Healthcare and Major India 2006 strategic Hi-Tech Infrastructure business Investments I t t with small and Target medium Small & Medium Healthcare, 2004 enterprises Enterprises and Financial & 2005 Established E t bli h d p Startups g High-Tech Focus Chennai, India Established operations CRM product Development © Copyright 2012 Compvue Inc. Page | 3
  • 4. Representative Clients Mercury Air Group OUR KEY TECHNOLOGY PARTNERS © Copyright 2012 Compvue Inc. Page | 4
  • 5. Global Delivery Model & Worldwide Locations Corporate Office p Sunnyvale, California. USA Global Delivery Center  Gl b l D li C Chennai, India Global Delivery Center  Nagercoil, Tamil Nadu, India Global Delivery Center Makati City, Philippines y, pp Global Delivery Model © Copyright 2009, Compvue Inc. © Copyright 2012 Compvue Inc. Page | 5
  • 6. Our Infrastructure • Leased STPI* Infrastructure (ISO 9001Certified) • Multiple Platform, Multiple OS environment  • Sonic  firewall and multiple‐VPN setup • Cisco switched network linked to connectivity  provided by multiple telecom providers to  ensure almost 100% up‐time • Minimum 8 Mbps dedicated links at each  location • Open source VOIP Solution • Virtual global PABX  • Video conferencing  Video conferencing • 100%  power backup  • 24x7 operational facilities • Competency Labs & Centers of excellence C t L b &C t f ll © Copyright 2012 Compvue Inc. Page | 6
  • 7. Our SLA Driven Approach • Service quality achievement and measurement – Right SLAs – M ti Metrics.  • Sample SLA goals – Acknowledgement of issues – Turnaround time of issues  – Escalation of issues • Reports / Metrics – Uptime reports for applications / components – Initial response time reports – Incident resolution time reports – Incident status report (incoming, backlog, open,  closed) – Monthly issues resolved and categorized by cause – Performance vs. SLA reporting © Copyright 2012 Compvue Inc. Page | 7
  • 8. Leveraging Compvue Your Concerns Our Solutions Onsite • Reduce management and administration Offshore Cost - effectiveness costs delivery model • Ability to scale up resources at low costs • Cost effective 24x 7 support SLA- • 24 x 7 SLA based services Service quality and Processes based • Standardized processes based on CMM-5 and ITIL service framework to improve reliability and efficiency p y y Delivery D li • Access to pool of skilled people with diverse Experienced technology expertise and highly • Rapid ramp-up capability Resourcing effectiveness skilled team • Free up client resources to undertake strategic initiatives IT • IT infrastructure consulting services for platform Infrastructure Technology improvements migration, performance tuning, consolidation, Consulting and migration infrastructure portfolio rationalization © Copyright 2012 Compvue Inc. Page | 8
  • 9. Our Services – IT Consulting & Resourcing  • U.S. based IT Resourcing – Contract IT Resourcingg – Contract‐to‐Hire IT Resourcing – Permanent/Full Timing Hiring • Global IT Consulting – Onsite and Outsourced Services – IT Technology Strategic Assessments &  Roadmaps – Web & Mobile Development & Support Web & Mobile Development & Support – Custom Application Development,  Maintenance and Support – Infrastructure and application operation and Infrastructure and application operation and  support © Copyright 2012 Compvue Inc. Page | 9
  • 10. Our Services – Key Technology Competencies • Web 2.0 – PHP, Ajax, Adobe Flash, Flex, Open Laszlo, … • Open source – Open source – PHP  – JBoss, Drupal , Alfresco, Joomla,  – Mono MySQL Linux Ruby on Rails Apache AJAX Mono, MySQL, Linux, Ruby on Rails,  Apache, AJAX,  Zend Framework, Dojo Toolkit, Laszlo….. • Microsoft – .NET, C#, VB NET C# VB – Sharepoint, Great Plains • Database – MySQL Oracle Microsoft SQL Server and Informix MySQL, Oracle, Microsoft SQL Server and Informix • Mobile & Social Media  – Android, Apple iOS – Li k dI F b k LinkedIn, Facebook © Copyright 2012 Compvue Inc. Page | 10
  • 11. Our Services – Business Process Outsourcing OUR OUR APPROACH BUSINESS SOLUTIONS AND TOOLS IMPACT BUSINESS PROCESS PRODUCTIVITY GAINS COMP-ASSESS   REENGINEERING IMPROVED EFFICIENCY TECHNOLOGY INITIATIVES- INITIATIVES COMP-OFFICE   APPLICATIONS, WEB, SOCIAL MEDIA & MOBILE HIGHER PROFITABILITY THROUGH LOWER OPERATIONAL COSTS COST EFFICIENCIES THROUGH OUTSOURCING CENTERS IN INDIA COMP-INTERACT AND PHILIPPINES REVENUE ACCELERATION (c) Copyright 2012, Compvue Inc. © Copyright 2012 Compvue Inc. Page | 11
  • 12. Our Services – Business Process Outsourcing • COMP‐ASSESS – Business Process Re‐engineering to optimize  processes for reduced process time, cost‐efficiencies  and reduced business processing errors. and reduced business processing errors – Cost/Benefit Analysis – Step‐by‐step transition from earlier to new re‐ engineered process • COMP‐OFFICE COMP OFFICE – Human Resource – Accounting, AP/AR, Forecasting and Reporting – Compliance – Timesheet, Billing and Coding – Documentation and retrieval – Website scanning, data entry and form filling  • COMP INTERRACT COMP‐INTERRACT – Call center, Help Desk and Operator support – Recruitment – Revenue Recovery and Collections – Email, phone and social media campaigns for enlisting  E il h d i l di i f li ti and brand building – Surveys and feedback © Copyright 2012 Compvue Inc. Page | 12
  • 13. Our Services – Healthcare Specific BPO • Compliance  – Ensuring healthcare professional remain  compliant to all federal, state and local  compliant to all federal state and local certifications, licensing, testing etc. • Billing and Coding • Support Call Center • Handling Calendars and  Appointments • Transcription and Coding • Recruitment • Brand building  – Use of social media websites – Email and Phone Campaigns Email and Phone Campaigns © Copyright 2012 Compvue Inc. Page | 13
  • 14. Our Industry Focus • Healthcare – Healthcare Services and Providers – Standards and compliance Standards and compliance – IT Application Development, Maintenance,  Operations and Support – Business process Outsourcing  • Financial (Debt Recovery) – Debt collections and recovery solutions for  y Federal and State Agencies – Application development, maintenance and  support pp – Debt Collection Outsourcing • High‐Tech – Software product engineering and support – Application development & management for IT © Copyright 2012 Compvue Inc. Page | 14
  • 15. Why Compvue? • Highly experience team – Silicon Valley, California background – Experiences derived from companies like Cisco Network Experiences derived from companies ‐ like Cisco, Network  Appliance, Fujitsu, Wells Fargo, Amgen, Merck, T‐Mobile,  Virgin Mobile and Performant Financial Corporation • Excellent infrastructure – Highly secure and ISO 9001 certified state of art Infrastructure • Reliability and Trust – U.S. Federal Government and California Govt. Approved  Minority Owned Small Business – A California Corporation with executive team in U.S. – Successful track record • V l Value – Our model is highly flexible to adopt to customer expectations – Highly cost optimized services model – Providing undivided attention to our customers Providing undivided attention to our customers – Faster response to the ever changing needs for our customers © Copyright 2012 Compvue Inc. Page | 15
  • 16. THANK YOU for reviewing the presentation and for your interest in Compvue.  www.compvue.com 440 N Wolfe RD, Sunnyvale, CA 94085. sales@compvue.com. 408-524-3001 © Copyright 2012, Compvue Inc. Reproduction and/or distribution without written permission is prohibited © Copyright 2012 Compvue Inc. Page | 16