No 1067 ,Kanakapura main road,opp to old CBI
Halagur,Malavalli(Tq), Mandya(D).Pin Code- 571421.
CURRICULM VITAE
Abhilash H.R
Email: abhilashalaguru@gmail.com
Mobile: 9916914191
 Objective
Intend to build a career with leading corporate of hi-tech environment with committed
& dedicated people, which will help me to explore myself fully and realize my
potential .Willing to work as a key player in challenging & creative environment.
 Experience
Smart retail pvt ltd. 02/15 To till
date
An Online & offline grocery store.
Queens road, Bangalore
Joined As a Store Manager, Promoted to E- commerce as an E-commerce
co-ordinator.
 Job Profile as an E- commerce Co-ordinator
 Handling delay in delivery & reverse pick up issues escalating it to the
concerned logistics Company and interacting with the courier partners to
resolve the issues.
 Was responsible for all the process design for the order fulfillment center.
 Structured the order flow from and its fulfillment to delivery.
 Ensuring to train and create the SOP (Standard operating procedure)
within the department and ensuring the smooth process flow.
 Training the team for handling the entire order fulfillment and ensuring
the satisfactory services is rendered to customer accurately.
 Giving the timely response and maintaining the reports.
 Designed various training modules, process manuals for the standard
operating procedures.
 Doing hurdles on a daily basis in order to ensure the process updates are
communicated and the same was documented.
 Was co-ordinating with the courier company to pick up and deliver the
goods
Attend all customer related queries or concerns.
 Job Profile as Store Manager.
 Handling team, ensuring to maintain quality and achieving set targets,
maintaining the motivation level to make sure the work environment is
good.
 Ensuring to arrange store operational requirements by scheduling and
assigning employees and doing follow up on work results.
 Maintaining store staff by recruiting, selecting, orienting, and training
employees.
 Ensure promotions are accurately maintained as per company's standards.
I make sure that all staff are working towards the target for the day and
that excellent customer care standards are met at all times.
 Analysing sales figures and forecasting future sales.
 Initiating changes to improve the business, e.g. revising opening hours to
ensure the store can compete effectively in the local market.
 Managing stock levels and making key decisions about stock control.
 Core Strength / Technical Skill
 Sanvik - Customer relating software’s ,Order and delivery Management.
 Excel Basics, Reporting structure.
 Education
 MBA – Siddaganga Institute of Technology, Tumkur.
 BBM – SBRR Mahajana First grade college, Mysore.
 Strengths and abilities:
 Good Analytical skill
 Commitment towards job.
 Ability to learn quickly.
 Optimistic.
 Personal Details
Permanent Address : #1067,Kanakapur Main Road, opp
to old CBI, Malavalli(Tq), Mandya (D)
Father’s Name : Ravindranath.H.R
Date of Birth : 16th May, 1991
Sex : Male
Marital Status : Single
Languages Known : English, Kannada and Hindi
Nationality : Indian
Hobby : Listening Music, Reading Books.
 Declaration
I hereby declare that all the information given by me is true and correct to the best of
my knowledge and belief.
Place: Bangalore
Abhilash.H.R

Abhilash H.R Resume

  • 1.
    No 1067 ,Kanakapuramain road,opp to old CBI Halagur,Malavalli(Tq), Mandya(D).Pin Code- 571421. CURRICULM VITAE Abhilash H.R Email: abhilashalaguru@gmail.com Mobile: 9916914191  Objective Intend to build a career with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential .Willing to work as a key player in challenging & creative environment.  Experience Smart retail pvt ltd. 02/15 To till date An Online & offline grocery store. Queens road, Bangalore Joined As a Store Manager, Promoted to E- commerce as an E-commerce co-ordinator.  Job Profile as an E- commerce Co-ordinator  Handling delay in delivery & reverse pick up issues escalating it to the concerned logistics Company and interacting with the courier partners to resolve the issues.  Was responsible for all the process design for the order fulfillment center.  Structured the order flow from and its fulfillment to delivery.  Ensuring to train and create the SOP (Standard operating procedure) within the department and ensuring the smooth process flow.  Training the team for handling the entire order fulfillment and ensuring the satisfactory services is rendered to customer accurately.  Giving the timely response and maintaining the reports.  Designed various training modules, process manuals for the standard operating procedures.
  • 2.
     Doing hurdleson a daily basis in order to ensure the process updates are communicated and the same was documented.  Was co-ordinating with the courier company to pick up and deliver the goods Attend all customer related queries or concerns.  Job Profile as Store Manager.  Handling team, ensuring to maintain quality and achieving set targets, maintaining the motivation level to make sure the work environment is good.  Ensuring to arrange store operational requirements by scheduling and assigning employees and doing follow up on work results.  Maintaining store staff by recruiting, selecting, orienting, and training employees.  Ensure promotions are accurately maintained as per company's standards. I make sure that all staff are working towards the target for the day and that excellent customer care standards are met at all times.  Analysing sales figures and forecasting future sales.  Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.  Managing stock levels and making key decisions about stock control.  Core Strength / Technical Skill  Sanvik - Customer relating software’s ,Order and delivery Management.  Excel Basics, Reporting structure.  Education
  • 3.
     MBA –Siddaganga Institute of Technology, Tumkur.  BBM – SBRR Mahajana First grade college, Mysore.  Strengths and abilities:  Good Analytical skill  Commitment towards job.  Ability to learn quickly.  Optimistic.  Personal Details Permanent Address : #1067,Kanakapur Main Road, opp to old CBI, Malavalli(Tq), Mandya (D) Father’s Name : Ravindranath.H.R Date of Birth : 16th May, 1991 Sex : Male Marital Status : Single Languages Known : English, Kannada and Hindi Nationality : Indian Hobby : Listening Music, Reading Books.  Declaration I hereby declare that all the information given by me is true and correct to the best of my knowledge and belief.
  • 4.