1. Curriculum Vitae
ABDIRASHID HASSAN MOHAMED
Date of Birth: 04 / 03 /1986
Nationality: Somalian
Email: Abdirashid1986@live.com
Mobile: +974 77876454
ADMINISTRATIVE ASSISTANT
CAREER OBJECTIVE
Dynamic, caring and dedicated professional desiring an Administrative Assistant position with using office management,
administrative support and problem solving skills to support executives and build a loyal client base.
EDUCATIONAL QUALIFICATIONS
2007 / 2010 OSMANIA UNIVERSITY Hyderabad, India
Faculty of Information and Systems
• BCA(Computer Application)
• Grade: Good.
• Subjects studied: Computer applications , Management, Corporate Finance and marketing.
EXPERIENCE
19/2009 -21/ 2011 Dr .KAMAKSHI MEMORIAL HOSPITAL LTD Doha, Qatar
Patient Service Representative
• Greeted and checked in patients in a friendly manner
• Collected co-payments and verified insurance coverage
• Prepared new patient charts carefully and accurately
• Scheduled and confirmed patient appointments
• Responded to patient billing directed to suitable departments
• Collected and posted payments and recorded receipts
05/2013 - 8/ 2016 OOREDOO Complain Section _ Doha, Qatar
Call center agent /customer services representative
• Handle incoming or outgoing calls.
• Handle accounts inquiries, customer's complaints and support issue.
• Informs clients by explaining procedures; answering questions; providing information.
• Organization schedule for customer and giving appointment.
• Identify customer's needs, clarify information, research every issue and provide solutions and/or
alternatives.

2. Oct 2009-Sept 2011 Store Supervisor & Data Entrant Doha,Qatar
• Writing inventory reports and documentation about the goods brought in & out of the store to the production manager.
• Cleaning and making sure that all the goods in my area are free from dirt.
• Receiving stocks in the inventory room & assisting in the shelf-stocking.
• Signing on goods delivery notes and making get passes for outgoing stock.
• Report discrepancies to the supervisor.
• Fill out forms and papers to record measurement and weight.
• Carrying out product counting both physically and by using the system
• Move completed parcels and packages for loading.
• Verify if items pulled out of the parcels are correct
• Review packing lists, make & label parking lists.
COURSES
• MCITP: (Microsoft Certified IT Professional ) on Win 2008
• CCNA (Cisco Certified Network Associates)
• A+
• N+
• Web Designing
COMPUTER SKILLS
• Advanced knowledge of Microsoft ®
Windows environments, Windows 7 and Office package
(Word, Excel, Power Point).
• Internet and E-mail.
LANGUAGE SKILLS
• Arabic : Moderate (Spoken & Written)
• English : Fluent (Spoken & Written).
• Somali : Mother Tongue
• Hindi : Fair

3. KEY SKILLS, CORE COMPETENCIES AND STRENGTHS INCLUDE:
• Self-motivation
• Responsibility
• Ability to reflect on one's own work as well as the wider consequences of financial decisions
• Business acumen and interest
• Organizational skills and ability to manage deadlines
• Team working
• Client-facing (customer service) and interpersonal skills
• Proficiency in IT
• Analytical ability
• A methodical approach and problem solving skills
• Numeracy
AVAILABILITY & JOB REQUSTED
• Availability : Immediate
• As : Full Time
• Job Description : Administrative Assistance
• Job Location : Doha, Qatar
REFERENCES
Available upon request