10 plus years experience in customer service. 5 plus years of administrative experience in educational settings. Particular focus on establishing rapport with people from diverse backgrounds. Results-oriented, high-energy, hands-on professional. Major strengths include strong leadership, excellent communication skills, competent, strong team player, attention to detail and dutiful respect for compliance in all regulated environments. Computer literate as well and a quick thinker and work well under pressure. Easy to adapt and eager to learn. Work well individually or in a team environment.