SlideShare a Scribd company logo
Photo courtesy of Mark Mennie Photography
Mission
๏‚— The core purpose of AAMS is to advance safety and
quality in air medical and critical care transport1
๏‚— Voluntary non-profit organization
๏‚— Encourages members to maintain a standard of
performance, reflecting safe operations and efficient,
high quality patient care
1http://www.aams.org/AAMS/About_AAMS/aams/AboutAAMS/About_AAMS.aspx?hkey=f9082019-f03e-4cca-987e-ecfc1e47ad5d
Timeline
1980
Founded as
American Society
of Hospital Based
EMS Air Medical
Services
(ASHBEAMS) in
Houston, TX
1988
Changed name to AAMS
1986
First Safety
Congress held in
Dallas, TX
1999
Enhanced and
improved the web
site with up-to-date
information on
government affairs
issues
2004
Wins coveted
Associations Advance
America Award of
Excellence
2010
The 2010 Air Medical
Transport Conference is
held in Ft. Lauderdale,
FL in October and
draws over 2300
attendees โ€“ focused
heavily on Safety Best
Practices
Customers
Agility
๏‚— Short Term ๏‚— Long Term
+Notifications to
members of changing
laws
- Filling canceled
exhibition space
- No strategic plan
- Relies heavily
on annual
meeting for
income
Leading Indicators
Entire association field is
losing membership and having
lower attendance
=
Lagging Indicators
๏‚— Member feedback
๏‚— Many complaints about registration at annual meeting
๏‚— This year hired professional company instead of temps
Challenges to Innovation
Disruptive Innovation
๏‚— Development of critical care ground ambulances
๏‚— New members, more money
๏‚— New benefits need to be created
Zone of Capability
๏‚— Zone 6 โ€“ Willing, able, but not ready
๏‚— Staff is willing and able
๏‚— Membership (who needs to make changes) is not ready
UnDeR Metrics
๏‚— Unavailable
๏‚— Unknown
๏‚— Decayed
๏‚— Restricted
Photo courtesy of Mark Mennie Photography
Scenario Analysis
๏‚— Scenario 1
๏‚— Mergers โ€“ Reducing the amount of dues
paid
๏‚— Scenario 2
๏‚— Leadership moving the association in a
direction the members are not supportive
of
Path to Follow
๏‚— Rapid Path
๏‚— Strategic plan
Questions

More Related Content

Similar to Aams casestudy operations management

MikeskaResume2015
MikeskaResume2015MikeskaResume2015
MikeskaResume2015Joe Mikeska
ย 
Aviation Safety
Aviation SafetyAviation Safety
Aviation Safety
fuzzydewbug
ย 
Ret 1024 mod 1.0 rc professional organizations
Ret 1024 mod 1.0 rc professional organizationsRet 1024 mod 1.0 rc professional organizations
Ret 1024 mod 1.0 rc professional organizationsMichelleGruenberg
ย 
Woosley_Introduction_to_Environmental_Management_Systems.ppt
Woosley_Introduction_to_Environmental_Management_Systems.pptWoosley_Introduction_to_Environmental_Management_Systems.ppt
Woosley_Introduction_to_Environmental_Management_Systems.ppt
ShivamPrasad41
ย 
Airport Asset management chapter 1
Airport Asset management chapter 1Airport Asset management chapter 1
Airport Asset management chapter 1
safiya al-mahrouqi
ย 
Safety Management Systems in Business & Corporate Aviation
Safety Management Systems in Business & Corporate AviationSafety Management Systems in Business & Corporate Aviation
Safety Management Systems in Business & Corporate Aviation
Embry-Riddle Aeronautical University
ย 
Measuring the performance of your fleet by clearly defining strategy and tactics
Measuring the performance of your fleet by clearly defining strategy and tacticsMeasuring the performance of your fleet by clearly defining strategy and tactics
Measuring the performance of your fleet by clearly defining strategy and tactics
Tristan Wiggill
ย 
Project Overview Ecmo Jet2011
Project Overview Ecmo Jet2011Project Overview Ecmo Jet2011
Project Overview Ecmo Jet2011
Aeromedicina
ย 
Hdi rac mo rural health may 27 2010
Hdi rac mo rural health may 27 2010Hdi rac mo rural health may 27 2010
Hdi rac mo rural health may 27 2010learfield
ย 
HM311 Ab103417 ch12
HM311 Ab103417 ch12HM311 Ab103417 ch12
HM311 Ab103417 ch12
BealCollegeOnline
ย 
Environment Management
Environment ManagementEnvironment Management
Environment ManagementPrithvi Ghag
ย 
Your company You are a new Supply Chain Analyst with the ACME.docx
Your company   You are a new Supply Chain Analyst with the ACME.docxYour company   You are a new Supply Chain Analyst with the ACME.docx
Your company You are a new Supply Chain Analyst with the ACME.docx
hyacinthshackley2629
ย 
Complaint to Advertising Standards Canada - 2010
Complaint to Advertising Standards Canada - 2010Complaint to Advertising Standards Canada - 2010
Complaint to Advertising Standards Canada - 2010
LOWaterkeeper
ย 
Breton&Lagalia
Breton&LagaliaBreton&Lagalia
Breton&Lagalia
Ram Srivastava
ย 
JohnFelicioResume20152
JohnFelicioResume20152JohnFelicioResume20152
JohnFelicioResume20152John Felicio
ย 

Similar to Aams casestudy operations management (20)

MikeskaResume2015
MikeskaResume2015MikeskaResume2015
MikeskaResume2015
ย 
Aviation Safety
Aviation SafetyAviation Safety
Aviation Safety
ย 
Ret 1024 mod 1.0 rc professional organizations
Ret 1024 mod 1.0 rc professional organizationsRet 1024 mod 1.0 rc professional organizations
Ret 1024 mod 1.0 rc professional organizations
ย 
Qa 3
Qa 3Qa 3
Qa 3
ย 
Woosley_Introduction_to_Environmental_Management_Systems.ppt
Woosley_Introduction_to_Environmental_Management_Systems.pptWoosley_Introduction_to_Environmental_Management_Systems.ppt
Woosley_Introduction_to_Environmental_Management_Systems.ppt
ย 
Airport Asset management chapter 1
Airport Asset management chapter 1Airport Asset management chapter 1
Airport Asset management chapter 1
ย 
Safety Management Systems in Business & Corporate Aviation
Safety Management Systems in Business & Corporate AviationSafety Management Systems in Business & Corporate Aviation
Safety Management Systems in Business & Corporate Aviation
ย 
Api
ApiApi
Api
ย 
Presentatin by CBS students on Star alliance
Presentatin by CBS students on Star alliancePresentatin by CBS students on Star alliance
Presentatin by CBS students on Star alliance
ย 
Presentation by CBS students on Star alliance
Presentation by CBS students on Star alliancePresentation by CBS students on Star alliance
Presentation by CBS students on Star alliance
ย 
Star alliance
Star allianceStar alliance
Star alliance
ย 
Measuring the performance of your fleet by clearly defining strategy and tactics
Measuring the performance of your fleet by clearly defining strategy and tacticsMeasuring the performance of your fleet by clearly defining strategy and tactics
Measuring the performance of your fleet by clearly defining strategy and tactics
ย 
Project Overview Ecmo Jet2011
Project Overview Ecmo Jet2011Project Overview Ecmo Jet2011
Project Overview Ecmo Jet2011
ย 
Hdi rac mo rural health may 27 2010
Hdi rac mo rural health may 27 2010Hdi rac mo rural health may 27 2010
Hdi rac mo rural health may 27 2010
ย 
HM311 Ab103417 ch12
HM311 Ab103417 ch12HM311 Ab103417 ch12
HM311 Ab103417 ch12
ย 
Environment Management
Environment ManagementEnvironment Management
Environment Management
ย 
Your company You are a new Supply Chain Analyst with the ACME.docx
Your company   You are a new Supply Chain Analyst with the ACME.docxYour company   You are a new Supply Chain Analyst with the ACME.docx
Your company You are a new Supply Chain Analyst with the ACME.docx
ย 
Complaint to Advertising Standards Canada - 2010
Complaint to Advertising Standards Canada - 2010Complaint to Advertising Standards Canada - 2010
Complaint to Advertising Standards Canada - 2010
ย 
Breton&Lagalia
Breton&LagaliaBreton&Lagalia
Breton&Lagalia
ย 
JohnFelicioResume20152
JohnFelicioResume20152JohnFelicioResume20152
JohnFelicioResume20152
ย 

More from StudsPlanet.com

Hardware enhanced association rule mining
Hardware enhanced association rule miningHardware enhanced association rule mining
Hardware enhanced association rule mining
StudsPlanet.com
ย 
Hardware enhanced association rule mining
Hardware enhanced association rule miningHardware enhanced association rule mining
Hardware enhanced association rule mining
StudsPlanet.com
ย 
Face recognition using laplacianfaces
Face recognition using laplacianfaces Face recognition using laplacianfaces
Face recognition using laplacianfaces
StudsPlanet.com
ย 
Face recognition using laplacianfaces
Face recognition using laplacianfaces Face recognition using laplacianfaces
Face recognition using laplacianfaces
StudsPlanet.com
ย 
Worldwide market and trends for electronic manufacturing services
Worldwide market and trends for electronic manufacturing servicesWorldwide market and trends for electronic manufacturing services
Worldwide market and trends for electronic manufacturing services
StudsPlanet.com
ย 
World electronic industry 2008
World electronic industry 2008World electronic industry 2008
World electronic industry 2008StudsPlanet.com
ย 
Value orientation model
Value orientation modelValue orientation model
Value orientation modelStudsPlanet.com
ย 
Value orientation model
Value orientation modelValue orientation model
Value orientation modelStudsPlanet.com
ย 
Uk intellectual model
Uk intellectual modelUk intellectual model
Uk intellectual modelStudsPlanet.com
ย 
Trompenaars cultural dimensions
Trompenaars cultural dimensionsTrompenaars cultural dimensions
Trompenaars cultural dimensionsStudsPlanet.com
ย 
The building of the toyota car factory
The building of the toyota car factoryThe building of the toyota car factory
The building of the toyota car factoryStudsPlanet.com
ย 
The International legal environment of business
The International legal environment of businessThe International legal environment of business
The International legal environment of businessStudsPlanet.com
ย 
Textile Industry
Textile IndustryTextile Industry
Textile IndustryStudsPlanet.com
ย 
Roles of strategic leaders
Roles  of  strategic  leadersRoles  of  strategic  leaders
Roles of strategic leadersStudsPlanet.com
ย 
Resolution of intl commr disputes
Resolution of intl commr disputesResolution of intl commr disputes
Resolution of intl commr disputesStudsPlanet.com
ย 
Presentation on india's ftp
Presentation on india's ftpPresentation on india's ftp
Presentation on india's ftpStudsPlanet.com
ย 

More from StudsPlanet.com (20)

Hardware enhanced association rule mining
Hardware enhanced association rule miningHardware enhanced association rule mining
Hardware enhanced association rule mining
ย 
Hardware enhanced association rule mining
Hardware enhanced association rule miningHardware enhanced association rule mining
Hardware enhanced association rule mining
ย 
Face recognition using laplacianfaces
Face recognition using laplacianfaces Face recognition using laplacianfaces
Face recognition using laplacianfaces
ย 
Face recognition using laplacianfaces
Face recognition using laplacianfaces Face recognition using laplacianfaces
Face recognition using laplacianfaces
ย 
Worldwide market and trends for electronic manufacturing services
Worldwide market and trends for electronic manufacturing servicesWorldwide market and trends for electronic manufacturing services
Worldwide market and trends for electronic manufacturing services
ย 
World electronic industry 2008
World electronic industry 2008World electronic industry 2008
World electronic industry 2008
ย 
Weberian model
Weberian modelWeberian model
Weberian model
ย 
Value orientation model
Value orientation modelValue orientation model
Value orientation model
ย 
Value orientation model
Value orientation modelValue orientation model
Value orientation model
ย 
Uk intellectual model
Uk intellectual modelUk intellectual model
Uk intellectual model
ย 
Trompenaars cultural dimensions
Trompenaars cultural dimensionsTrompenaars cultural dimensions
Trompenaars cultural dimensions
ย 
The building of the toyota car factory
The building of the toyota car factoryThe building of the toyota car factory
The building of the toyota car factory
ย 
The International legal environment of business
The International legal environment of businessThe International legal environment of business
The International legal environment of business
ย 
Textile Industry
Textile IndustryTextile Industry
Textile Industry
ย 
Sales
SalesSales
Sales
ย 
Roles of strategic leaders
Roles  of  strategic  leadersRoles  of  strategic  leaders
Roles of strategic leaders
ย 
Role of ecgc
Role of ecgcRole of ecgc
Role of ecgc
ย 
Resolution of intl commr disputes
Resolution of intl commr disputesResolution of intl commr disputes
Resolution of intl commr disputes
ย 
Presentation on india's ftp
Presentation on india's ftpPresentation on india's ftp
Presentation on india's ftp
ย 
Players in ib
Players in ibPlayers in ib
Players in ib
ย 

Recently uploaded

The effects of customers service quality and online reviews on customer loyal...
The effects of customers service quality and online reviews on customer loyal...The effects of customers service quality and online reviews on customer loyal...
The effects of customers service quality and online reviews on customer loyal...
balatucanapplelovely
ย 
Affordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n PrintAffordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n Print
Navpack & Print
ย 
Project File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdfProject File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdf
RajPriye
ย 
What is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdfWhat is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdf
seoforlegalpillers
ย 
Buy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star ReviewsBuy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star Reviews
usawebmarket
ย 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Lviv Startup Club
ย 
Attending a job Interview for B1 and B2 Englsih learners
Attending a job Interview for B1 and B2 Englsih learnersAttending a job Interview for B1 and B2 Englsih learners
Attending a job Interview for B1 and B2 Englsih learners
Erika906060
ย 
The-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic managementThe-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic management
Bojamma2
ย 
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdfModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
fisherameliaisabella
ย 
5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer
ofm712785
ย 
Sustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & EconomySustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & Economy
Operational Excellence Consulting
ย 
20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf
tjcomstrang
ย 
amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05
marketing317746
ย 
Improving profitability for small business
Improving profitability for small businessImproving profitability for small business
Improving profitability for small business
Ben Wann
ย 
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujaratโ€™s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujaratโ€™s DholeraTata Group Dials Taiwan for Its Chipmaking Ambition in Gujaratโ€™s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujaratโ€™s Dholera
Avirahi City Dholera
ย 
Business Valuation Principles for Entrepreneurs
Business Valuation Principles for EntrepreneursBusiness Valuation Principles for Entrepreneurs
Business Valuation Principles for Entrepreneurs
Ben Wann
ย 
Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...
dylandmeas
ย 
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
BBPMedia1
ย 
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBdCree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
creerey
ย 
What are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdfWhat are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdf
HumanResourceDimensi1
ย 

Recently uploaded (20)

The effects of customers service quality and online reviews on customer loyal...
The effects of customers service quality and online reviews on customer loyal...The effects of customers service quality and online reviews on customer loyal...
The effects of customers service quality and online reviews on customer loyal...
ย 
Affordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n PrintAffordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n Print
ย 
Project File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdfProject File Report BBA 6th semester.pdf
Project File Report BBA 6th semester.pdf
ย 
What is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdfWhat is the TDS Return Filing Due Date for FY 2024-25.pdf
What is the TDS Return Filing Due Date for FY 2024-25.pdf
ย 
Buy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star ReviewsBuy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star Reviews
ย 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
ย 
Attending a job Interview for B1 and B2 Englsih learners
Attending a job Interview for B1 and B2 Englsih learnersAttending a job Interview for B1 and B2 Englsih learners
Attending a job Interview for B1 and B2 Englsih learners
ย 
The-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic managementThe-McKinsey-7S-Framework. strategic management
The-McKinsey-7S-Framework. strategic management
ย 
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdfModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ย 
5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer5 Things You Need To Know Before Hiring a Videographer
5 Things You Need To Know Before Hiring a Videographer
ย 
Sustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & EconomySustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & Economy
ย 
20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf
ย 
amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05
ย 
Improving profitability for small business
Improving profitability for small businessImproving profitability for small business
Improving profitability for small business
ย 
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujaratโ€™s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujaratโ€™s DholeraTata Group Dials Taiwan for Its Chipmaking Ambition in Gujaratโ€™s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujaratโ€™s Dholera
ย 
Business Valuation Principles for Entrepreneurs
Business Valuation Principles for EntrepreneursBusiness Valuation Principles for Entrepreneurs
Business Valuation Principles for Entrepreneurs
ย 
Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...
ย 
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
ย 
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBdCree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
ย 
What are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdfWhat are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdf
ย 

Aams casestudy operations management

  • 1. Photo courtesy of Mark Mennie Photography
  • 2. Mission ๏‚— The core purpose of AAMS is to advance safety and quality in air medical and critical care transport1 ๏‚— Voluntary non-profit organization ๏‚— Encourages members to maintain a standard of performance, reflecting safe operations and efficient, high quality patient care 1http://www.aams.org/AAMS/About_AAMS/aams/AboutAAMS/About_AAMS.aspx?hkey=f9082019-f03e-4cca-987e-ecfc1e47ad5d
  • 3. Timeline 1980 Founded as American Society of Hospital Based EMS Air Medical Services (ASHBEAMS) in Houston, TX 1988 Changed name to AAMS 1986 First Safety Congress held in Dallas, TX 1999 Enhanced and improved the web site with up-to-date information on government affairs issues 2004 Wins coveted Associations Advance America Award of Excellence 2010 The 2010 Air Medical Transport Conference is held in Ft. Lauderdale, FL in October and draws over 2300 attendees โ€“ focused heavily on Safety Best Practices
  • 5. Agility ๏‚— Short Term ๏‚— Long Term +Notifications to members of changing laws - Filling canceled exhibition space - No strategic plan - Relies heavily on annual meeting for income
  • 6. Leading Indicators Entire association field is losing membership and having lower attendance =
  • 7. Lagging Indicators ๏‚— Member feedback ๏‚— Many complaints about registration at annual meeting ๏‚— This year hired professional company instead of temps
  • 9. Disruptive Innovation ๏‚— Development of critical care ground ambulances ๏‚— New members, more money ๏‚— New benefits need to be created
  • 10. Zone of Capability ๏‚— Zone 6 โ€“ Willing, able, but not ready ๏‚— Staff is willing and able ๏‚— Membership (who needs to make changes) is not ready
  • 11. UnDeR Metrics ๏‚— Unavailable ๏‚— Unknown ๏‚— Decayed ๏‚— Restricted Photo courtesy of Mark Mennie Photography
  • 12. Scenario Analysis ๏‚— Scenario 1 ๏‚— Mergers โ€“ Reducing the amount of dues paid ๏‚— Scenario 2 ๏‚— Leadership moving the association in a direction the members are not supportive of
  • 13. Path to Follow ๏‚— Rapid Path ๏‚— Strategic plan