This document presents an e-menu prototype for use on iPads. It allows customers to easily browse menu categories and items with images. Customers can order multiple items, check order status, and request service online. The e-menu is intended to enhance the dining experience, increase revenue, reduce wait times, and improve customer service through features like multiple language support and real-time order tracking. Restaurant staff also benefit from the ability to easily modify menu content and promotions.

1. Purpose of this document Created date: 4 August 2012
Last updated: 8 August 2012
Create by Traitet Th.

2. PURPOSE OF THIS DOCUMENT
• To present the final prototype of e-menu
• To present main features of e-menu
application on iPad before demonstration
& interviews
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3. 1) MENU CATEGORIES
1) Customers easily find food
choices by selecting from
Menu Categories
Starters Drinks
Sweet Main Course
2) Four Main Menu Categories
• Starters (Appetisers)
• Main Courses
• Drinks
• Sweets 3

4. 2) ORDERING MENU ITEMS
4) Multi-language
1 4
1) Appetising Images Support for Menu
2
2) Show
Recommended or
Top selling Items
3
3) Advise spice
content of dish
6) Customers can
check the status of
their order
5) Customers can call
for service 4
5 6

5. 3) MENU DETAILS
3
3)
Choice of languages
1
1) Very clear &
appetising Images
2) Able to order more
than one of an item at
the same time
2
4) Easy to revise
4 menu, prices, images
and descriptions
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6. 4) CONFIRM ORDER
1) Display category of
ordered items
1
3) Order can be
3
amended before
confirming
2) Cumulative total is
2
displayed
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7. ONLINE SERVICE REQUEST
1) Enhanced
communication Channel
Quick & Easy
Online Service Request 1
• Waiter
• Main course
• Billing
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8. 5) CHECKING ORDERED STATUS
Enhanced Dining Experience
1) Customers can check their order *status.
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• Ordering: Order but not
confirmed
• Queuing Waiting for preparation
• Cooking Item being cooked
• Waiting Main Waiting main course request
• Serving Waiting staff are serving
• Served Ordered item has already
been served
2) Check
Total Price
2
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* Ordered Status can be recorded with regards to restaurant operation.

9. BENEFITS
1. Enhances dining experience
2. Increases restaurant revenue
3. Reduces waiting time e.g. making order and payment
4. Increases turnover rate in peak times
5. Improves customer services
6. Customers receive their orders faster
7. Encourages and enables diners to order extra food or drinks at any time during their
meal.
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10. BENEFITS (CONT.)
8. Avoids having a language barrier and encourages other language speakers to visit the
restaurant.
9. Real-time Order to Kitchen and Bar
10. Enhances communication to improve services
11. Easy to check best selling items
12. Easy to modify menu on Web Application
 Register new menu
 Register new promotions e.g. discounts
 Change prices
 Change descriptions
 Change images
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