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A Theory of Our Business With an emphasis on Knowledge Brokers
We Are Knowledge Workers ,[object Object],[object Object],[object Object]
Manual vs. Knowledge Work Buy new tool Workers use new tool Productivity increases Costs decline Buy new tool Workers use new tool Output becomes more valuable Costs increase Pay to train workers on new tool Value of workers increases Manual work, i.e. gardening Knowledge work, i.e. data fusion
Examples of New Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Overall Value Flow Workforce Sponsors Applied Knowledge External Organizations Knowledge Brokers Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
Value Flow Breakdown
Workforce Applies Knowledge to Solve Problems It is the organization’s only  real  product & source of $ Workforce Sponsors Applied Knowledge External Organizations Knowledge Brokers Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Brokers Market the Organization Workforce Sponsors Applied Knowledge External Organizations Knowledge Brokers Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Brokers Bring External Information Workforce Sponsors Applied Knowledge External Organizations Knowledge Brokers Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Brokers Share Local Information Example: making contacts between different branches Workforce Sponsors Applied Knowledge External Organizations Knowledge Brokers Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
Management Takes in Information and Makes Decisions Workforce Sponsors Applied Knowledge External Organizations Knowledge Brokers Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Brokers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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A Theory Of Our Business

  • 1. A Theory of Our Business With an emphasis on Knowledge Brokers
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  • 3. Manual vs. Knowledge Work Buy new tool Workers use new tool Productivity increases Costs decline Buy new tool Workers use new tool Output becomes more valuable Costs increase Pay to train workers on new tool Value of workers increases Manual work, i.e. gardening Knowledge work, i.e. data fusion
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