The W Group's vendor management practice focuses on optimizing sourcing and vendor relationships in response to today's complex economic landscape, aiming for cost reduction and improved supply chain performance. They offer tailored services that include data collection, analysis, and strategic sourcing to achieve savings and enhance organizational efficiency across various industries. Clients have reported significant savings and operational improvements through the application of best practices and effective vendor management techniques.

1. Vendor Management Practice Harry Wallaesa President and CEO

2. The W Group Vendor Management Practice brings you skilled sourcing executives, best in class processes and tools to meet today's complex sourcing environment In these unprecedented economic times, procurement organizations and the vendor relationships they manage hold the key to not only surviving these times but becoming stronger in them as well With the pressures of today’s global economy, it is difficult to manage a multi-sourced environment in a decentralized operation. It is imperative that all aspects of sourcing, (IT, business process, indirect and direct), are coordinated and communicated through an effective vendor management program to ensure vendor performance. Transparency to both the vertical and horizontal views of your spend will allow you to develop and manage a highly cost-effective supply chain. Why Vendor Management?

3. The W Group can help you fully understand and manage your multi-sourced environment ensuring you meet your 2009 cost reduction commitments Does my team have the right experience to deliver high risk, high priority projects? Are my vendors performing? Do I have transparency to my spend? Is my VMO organized and functioning optimally? Are there savings opportunities? Are there areas to consider for outsourcing or renegotiating? Do I have effective SLAs? Are there cross-vendor interdependencies? BPO Supplier Spend Goods and Services Spend IT Supplier Spend IT Outsource Supplier Spend Raw Supplier Data Costs Performance Contract Daksh Infosys EDS HCL West Siemens Oracle SAP Microsoft Sitel Convergys Wipro IBM AT&T FedEx Kelly Services Steelcase Staples Verizon Multi-Sourced Environment EMC CA

4. We deliver results through the use of our tools, templates and resources, each customized to meet your needs Data Gathering and Analysis Commodity / service spend cost data modeling and analysis Relevant contract terms / SLA data gathering Utilization and compliance data gathering Organizational strategy information Organizational & Functional Review Organizational and functional assessment to best practices Outputs Identified cost reduction opportunities Commodity / service / vendor strategies Identification of outsource opportunities Organizational and procedural roadmap Strategic Sourcing Vendor Management Contract Management Cost Savings Opportunities Process & Procedures

5. We deliver results through our integrated process Develop Plan Collect Data Model Analyze Recommend Refine scope Select project lead Define data required Set schedule Develop project plan Assign resources ID tasks ID responsibilities Set schedule Provide budget and actual expenses Descriptions of activities Org & staffing info Support data collection Conduct interviews Compile and evaluate information, data and documents received Modeling Establish financial base case Create analysis views Review results Provide feedback Provide comparison feedback vs. external pricing Analyze existing costs Validate model results Review analysis Validate Assess need for more info Analyze and assess gaps to create a practable VMO maturation roadmap Review recommendations Make decisions on improvement opportunities Recommend insourcing improvements & business process out- sourcing opportunities Examples: Process Tools Negotiations tactics Gaps to best practices Knowledge Transfer Communications Review commodity strategy recommendations and validate savings opportunities Provide supporting data Provide supporting data Clarify data Ensure data collection tasks are on target Identify gaps to best practices: systems, tools, process, and people CIO / CPO VPs The W Group Project Lead Business Finance Directors/Managers Technical Resources HR Support strategic Value discovery process Review analysis Provide additional Data as required Where Appropriate: Review HR allocation methods and assumptions Verify Costs are complete and accurate

6. Depth of our vendor management experience Industry Experience: pharmaceutical, healthcare, banking, distribution, computer services industries, financial services, insurance, construction, manufacturing and facilities Each practitioner has over 20 years in vendor management, strategic sourcing, finance, logistics and operations management experience Practical hands-on knowledge of best practices in strategic sourcing, vendor management, domestic and international BPO Led multiple sourcing organizations for Fortune 500 and mid-sized companies, improving organizational operations and maturity that led to the realization of 20% or more in savings for targeted areas of spend "Competition takes place between supply chains, not individual firms." Dr. Simon Croom, Executive Director of the Supply Chain Management Institute at the University of San Diego

7. Quotes from our clients “ I would enthusiastically recommend your firm to anyone needing contract development expertise. Equally important, I look forward to doing more business with you in the future .” Mark A. Ritter Chief Operating Officer Commerce Bank “ The W Group did an excellent job reviewing our IT services and purchase agreements helping us achieve savings and organizational improvements.” Robert Pompey Senior Vice President IT Operations TD Bank “ The W Group provided knowledgeable experts who reviewed our maintenance spend and helped us identify savings opportunities. This led to a 22% reduction in our server hardware maintenance.“ Ryan Steinberger Assistant Vice President Wyeth Pharmaceuticals

8. Let us deliver results for you Delivery of high risk, high priority projects Best in class vendors performance Transparency to your spend Optimal VMO organization and functionality Identified and delivered savings opportunities Identified and delivered outsourcing opportunities Identified and delivered Contract renegotiations The W Group’s Services are modular enabling you to secure only those services that you need when you need them

9. Vendor Management organizations drive bottom line results while reducing risks to your business If you are ready to explore your bottom line opportunities, call The W Group… Harry Wallaesa President and CEO (610) 213-4701 hwallaesa @thinkwgroup.com