Microsoft Forms is a small Office 365 app released in 2016 that allows users to create surveys and quizzes. It offers various question types for multiple choice, ratings, rankings, and more. Forms can be accessed by anyone with the link and provides options for customizing response windows and automatic thank you messages. Results can be exported to a spreadsheet or viewed directly in Forms, which can also calculate overall metrics like NPS, average ratings, and time to complete.

1. A Quick Guide to
Microsoft Forms
9 Nov 2019

2. About Microsoft Forms
Released in 2016, Microsoft Forms is a small Office 365 app allowing users (teachers, students, small businesses, etc.) to create surveys &
quizzes.

3. Features & Benefits
Microsoft Forms allows the user to select from various options depending on the need or purpose. It can be multiple choice, quizzes with
auto-marking, free text, rating , date, ranking, Likert, file upload and NPS.

4. Configuration & Capability
Access to forms, polls or quizzes created using Microsoft Forms is not restricted to
Office 365 users. The app can grant access to anyone with the link.
It also provides a set of options for responses from start dates to a an automated &
customized thank you message.
The user can opt to send email receipts to respondents and/or get an
email notification for each response.

5. Configuration & Capability
It also provides preset themes for aesthetic appeal and to faciliate differentiation.

6. Configuration &
Capability
The form may also be shared as template or as a
tool for collaboration.
Results maybe exported to a spreadsheet or
automatically viewed upon clicking the
“Responses” tab.
Microsoft Forms can automatically collate the
results including overall NPS, Average Rating &
Average time to complete.

7. Reference:
Frequently asked questions about Microsoft Forms. (n.d.). Retrieved from https://support.office.com/en-us/article/frequently-asked-
questions-about-microsoft-forms-495c4242-6102-40a0-add8-df05ed6af61c.

8. Please attribute to Creative
Commons with a link to
creativecommons.org
A Quick Guide to Microsoft
Forms by Jeffrey Santos is
licensed under a Creative
Commons Attribution-
NonCommercial-ShareAlike
4.0 International License.