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a quest for a different approach
              Giorgos Vareloglou - Mindworks




                                  09.04.2013
We are
The fastest growing digital agency in Greece.
let’s focus in
GREECE
let’s focus in
& FACEBOOK
THIS IS REALLY
NOT GOING WELL.
SHOW ME THE BIG PICTURE
4.054.420*
Facebook profiles in Greece




             * Socialbakers (this morning)
no more than 3M*
   people on Facebook in Greece




                                  * Me
If Greece was a huge Facebook Page with


4.054.420 likes
If Greece was a huge Facebook Page with


4.054.420 likes
                                      it would have an average
                                       post engagement rate of



                                     0.569%
If Greece was a huge Facebook Page with


4.054.420 likes
                                      it would have an average
                                       post engagement rate of

     meaning that out
     of 4M people only
                                     0.569%
     22.769
    would give a damn.

                                           Source:	
  socialbakers
top 100 gr pages
SUM 22M LIKES
  Every person in Greece likes
  at least 7 pages on average.


                             Source:	
  socialbakers
22M
likes
        22.769
        people give a damn
22M
likes   WTF?   22.769
               people give a damn
very short


i ll tell you a story
    i assume many of us know well.
Assume that you sell bananas.
Because we all know that we re talking
 about bananas, we found other more
    sexy things to incentivize likes.
But when contests come to an end, we are
bananas again, with some more thousands of
 people who came in touch with us because
               of an iPhone.
END OF STORY
Let’s see how famous this story became through out the years



                            Contests in Greek Facebook




source:	
  diagonismos.gr
Let’s see how famous this story became through out the years



                             Contests in Greek Facebook


   9000

     6750

      4500

       2250

              0

                      2010
                                    2011
source:	
  diagonismos.gr                           2012
Let’s see how famous this story became through out the years



                             Contests in Greek Facebook


   9000

     6750

      4500

       2250

              0

                      2010
                                    2011
source:	
  diagonismos.gr                           2012
Let’s see how famous this story became through out the years



                             Contests in Greek Facebook


   9000

     6750

      4500

       2250

              0

                      2010
                                    2011
source:	
  diagonismos.gr                           2012
Let’s see how famous this story became through out the years



                             Contests in Greek Facebook


   9000

     6750

      4500

       2250

              0

                      2010
                                    2011
source:	
  diagonismos.gr                           2012
24 new launches
every single day of 2012.
in other words:

     Next time you think that it would be a very good idea
to launch a contest, think that the day you launch there will be




     200 - 300
   other contests the exact same time.
LET’S MAKE A
MOVEMENT
to put an end
   to this!
AND DO WHAT?
AND DO WHAT?
AND DO WHAT?




Start by accepting the fact that you are bananas.
             And not a work of art.
Reach of Facebook Pages has dramatically decreased




                From 30% avg reach to 6%




#FACT                                       source:	
  socialbakers
“Facebook is free for users. It’s free now.
        It will always be free”
            Mark Zuckerberg - ABC News, July 21, 2010
not free Brands
“Facebook is free for users. It’s free now.
        It will always be free”
            Mark Zuckerberg - ABC News, July 21, 2010
Page Post Ads




The most cost effective way to boost your content.
And if your Page’s content does not suck
        you don’t need Apps to get new fans.




from   0.80 to 0.20
         Cost per like           Cost per like
        with social ads       with page post ads




                                  Source:	
  mindworks	
  innova6on	
  lab
LET’S RETHINK APPS
LET’S RETHINK APPS
What do a user really needs to do to engage
with a brand through a facebook application?
LET’S RETHINK APPS
      What do a user really needs to do to engage
      with a brand through a facebook application?


Click on Ad/post
LET’S RETHINK APPS
      What do a user really needs to do to engage
      with a brand through a facebook application?


Click on Ad/post   > Like to see content
LET’S RETHINK APPS
      What do a user really needs to do to engage
      with a brand through a facebook application?


Click on Ad/post   > Like to see content > Log in to app
LET’S RETHINK APPS
        What do a user really needs to do to engage
        with a brand through a facebook application?


Click on Ad/post   > Like to see content > Log in to app
>   Allow permissions
LET’S RETHINK APPS
       What do a user really needs to do to engage
       with a brand through a facebook application?


Click on Ad/post > Like to see content > Log in to app
> Allow permissions > Engagement!
LET’S RETHINK APPS
      What do a user really needs to do to engage
      with a brand through a facebook application?


Click on Ad/post > Like to see content > Log in to app
> Allow permissions > Engagement! > contact details
LET’S RETHINK APPS
      What do a user really needs to do to engage
      with a brand through a facebook application?


Click on Ad/post > Like to see content > Log in to app
> Allow permissions > Engagement! > contact details
> Autopost / Buzz!!!
LET’S RETHINK APPS
      What do a user really needs to do to engage
      with a brand through a facebook application?


Click on Ad/post > Like to see content > Log in to app
> Allow permissions > Engagement! > contact details
> Autopost / Buzz!!!
                      7 STEPS!
SERIOUSLY?
SERIOUSLY?
Did you know that during this loooong journey
you might have a drop out rate that varies from
                50% to 85%.




                               Source:	
  mindworks	
  innova6on	
  lab
MY IDEA
         $$
APPS          CONTENT
                 & page post ads
Click on Ad/post  > Like to see content > Log in to app
> Allow permissions > Engagement!
> contact details > Autopost / Buzz!!!



             See post   >   Experience   >   Interact
To Sum up:

less clutter
less drop out
more reach
more interactions
an example

Case study
The case was to effectively promote the content* of
       RESTART book, a sub project of the brand’s new brand
            communication, with extremely low budget.

Case study                        *part of the content was a popular game of
                                  creating stories with your friends.
On 29/01 we set out a small contest.




* We know that these contest types are a grey area for facebook content guidelines, and we
   don’t generally suggest it. however, we took the risk, as the final outcome was worth it.
The contest resulted to a 100% organic reach of
             47.000 users, 2.500 engaged users, and a crazy
                    story consisted of 839 comments.




Case study
the idea
          Based on the story the users created, we decided
    to create the first (ever) animated story on a facebook album.




Case study
By spending 300 Euros to a page post ad, we
                 managed to reach 400K users in 48h.




Case study
Some days later we converted the animated story to a
        proper cartoon, with sound design and video editing.




             By investing the same amount in ads again, we reached another 400K users
Case study
results
                    Total Reach: 1.200.000 users
                   Total Engagement: 20.000 users
                        New fans: 6.500 users.




Case study   * The campaign still goes on with a new story episode already public.
THANK YOU!

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A quest for a different approach

  • 1. a quest for a different approach Giorgos Vareloglou - Mindworks 09.04.2013
  • 2. We are The fastest growing digital agency in Greece.
  • 5. THIS IS REALLY NOT GOING WELL.
  • 6. SHOW ME THE BIG PICTURE
  • 7. 4.054.420* Facebook profiles in Greece * Socialbakers (this morning)
  • 8. no more than 3M* people on Facebook in Greece * Me
  • 9. If Greece was a huge Facebook Page with 4.054.420 likes
  • 10. If Greece was a huge Facebook Page with 4.054.420 likes it would have an average post engagement rate of 0.569%
  • 11. If Greece was a huge Facebook Page with 4.054.420 likes it would have an average post engagement rate of meaning that out of 4M people only 0.569% 22.769 would give a damn. Source:  socialbakers
  • 12. top 100 gr pages SUM 22M LIKES Every person in Greece likes at least 7 pages on average. Source:  socialbakers
  • 13. 22M likes 22.769 people give a damn
  • 14. 22M likes WTF? 22.769 people give a damn
  • 15. very short i ll tell you a story i assume many of us know well.
  • 16. Assume that you sell bananas.
  • 17. Because we all know that we re talking about bananas, we found other more sexy things to incentivize likes.
  • 18.
  • 19. But when contests come to an end, we are bananas again, with some more thousands of people who came in touch with us because of an iPhone.
  • 21. Let’s see how famous this story became through out the years Contests in Greek Facebook source:  diagonismos.gr
  • 22. Let’s see how famous this story became through out the years Contests in Greek Facebook 9000 6750 4500 2250 0 2010 2011 source:  diagonismos.gr 2012
  • 23. Let’s see how famous this story became through out the years Contests in Greek Facebook 9000 6750 4500 2250 0 2010 2011 source:  diagonismos.gr 2012
  • 24. Let’s see how famous this story became through out the years Contests in Greek Facebook 9000 6750 4500 2250 0 2010 2011 source:  diagonismos.gr 2012
  • 25. Let’s see how famous this story became through out the years Contests in Greek Facebook 9000 6750 4500 2250 0 2010 2011 source:  diagonismos.gr 2012
  • 26. 24 new launches every single day of 2012.
  • 27. in other words: Next time you think that it would be a very good idea to launch a contest, think that the day you launch there will be 200 - 300 other contests the exact same time.
  • 28. LET’S MAKE A MOVEMENT to put an end to this!
  • 31. AND DO WHAT? Start by accepting the fact that you are bananas. And not a work of art.
  • 32. Reach of Facebook Pages has dramatically decreased From 30% avg reach to 6% #FACT source:  socialbakers
  • 33. “Facebook is free for users. It’s free now. It will always be free” Mark Zuckerberg - ABC News, July 21, 2010
  • 34. not free Brands “Facebook is free for users. It’s free now. It will always be free” Mark Zuckerberg - ABC News, July 21, 2010
  • 35. Page Post Ads The most cost effective way to boost your content.
  • 36. And if your Page’s content does not suck you don’t need Apps to get new fans. from 0.80 to 0.20 Cost per like Cost per like with social ads with page post ads Source:  mindworks  innova6on  lab
  • 38. LET’S RETHINK APPS What do a user really needs to do to engage with a brand through a facebook application?
  • 39. LET’S RETHINK APPS What do a user really needs to do to engage with a brand through a facebook application? Click on Ad/post
  • 40. LET’S RETHINK APPS What do a user really needs to do to engage with a brand through a facebook application? Click on Ad/post > Like to see content
  • 41. LET’S RETHINK APPS What do a user really needs to do to engage with a brand through a facebook application? Click on Ad/post > Like to see content > Log in to app
  • 42. LET’S RETHINK APPS What do a user really needs to do to engage with a brand through a facebook application? Click on Ad/post > Like to see content > Log in to app > Allow permissions
  • 43. LET’S RETHINK APPS What do a user really needs to do to engage with a brand through a facebook application? Click on Ad/post > Like to see content > Log in to app > Allow permissions > Engagement!
  • 44. LET’S RETHINK APPS What do a user really needs to do to engage with a brand through a facebook application? Click on Ad/post > Like to see content > Log in to app > Allow permissions > Engagement! > contact details
  • 45. LET’S RETHINK APPS What do a user really needs to do to engage with a brand through a facebook application? Click on Ad/post > Like to see content > Log in to app > Allow permissions > Engagement! > contact details > Autopost / Buzz!!!
  • 46. LET’S RETHINK APPS What do a user really needs to do to engage with a brand through a facebook application? Click on Ad/post > Like to see content > Log in to app > Allow permissions > Engagement! > contact details > Autopost / Buzz!!! 7 STEPS!
  • 48. SERIOUSLY? Did you know that during this loooong journey you might have a drop out rate that varies from 50% to 85%. Source:  mindworks  innova6on  lab
  • 49. MY IDEA $$ APPS CONTENT & page post ads
  • 50. Click on Ad/post > Like to see content > Log in to app > Allow permissions > Engagement! > contact details > Autopost / Buzz!!! See post > Experience > Interact
  • 51. To Sum up: less clutter less drop out more reach more interactions
  • 53. The case was to effectively promote the content* of RESTART book, a sub project of the brand’s new brand communication, with extremely low budget. Case study *part of the content was a popular game of creating stories with your friends.
  • 54. On 29/01 we set out a small contest. * We know that these contest types are a grey area for facebook content guidelines, and we don’t generally suggest it. however, we took the risk, as the final outcome was worth it.
  • 55. The contest resulted to a 100% organic reach of 47.000 users, 2.500 engaged users, and a crazy story consisted of 839 comments. Case study
  • 56. the idea Based on the story the users created, we decided to create the first (ever) animated story on a facebook album. Case study
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  • 66. By spending 300 Euros to a page post ad, we managed to reach 400K users in 48h. Case study
  • 67. Some days later we converted the animated story to a proper cartoon, with sound design and video editing. By investing the same amount in ads again, we reached another 400K users Case study
  • 68.
  • 69. results Total Reach: 1.200.000 users Total Engagement: 20.000 users New fans: 6.500 users. Case study * The campaign still goes on with a new story episode already public.