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A preliminary analysis on the social impact of fake news
after terror attacks in SEA
• There has been much interest on fake news in recent years.
• Recent terror attacks, such as the Westminster attack (2017), have seen a
surge in fake news after the incidents (Innes, 2017).
• Researchers have observed that the fake news after a terror attack have had
undesirable social impact such as creating fear and unrest, inciting identity
politics, etc (Chen, 2018; Goh et al., 2018; Neubronner, 2018; Yulianto &
Thenarianto, 2018).
• However, there is a lack of empirical research on fake news after a terror
incident, as most research have been anecdotal in nature (Chen, 2018; Goh et
al., 2018; Neubronner, 2018; Yulianto & Thenarianto, 2018) or focused on a
single attack (Innes, 2017).
• To address this gap, this study examines the different social impact on the
community that fake news have across different terror attacks in Southeast Asia
(SEA).
• This study defines fake news as “content that contains inaccurate, misleading or
fabricated information, and is being distributed through different channels of
communication such as print, broadcast, text messaging, or social media” (Chen
& Goh, 2019, p. 121).
CHEN Xingyu Kena, Yasmine WONGa, Vaishnavi HONNAVALLIa, TAN Ann Qi Justinaa, and NEO Loo Senga,b
aHOME TEAM BEHAVIOURAL SCIENCES CENTRE, bNANYANG TECHNOLOGICAL UNIVERSITY
Year Attack Social Impact Count
2015 Paragon blast (Thailand) Erode trust in authorities 1
2016 Jakarta attacks (Indonesia)
Incite fear and unrest 2
Engage in identity politics 1
2017 East Jakarta attacks (Indonesia)
Erode trust in authorities 1
Incite fear and unrest 1
2017 Benguet truck burning (The Philippines)
Incite fear and unrest 1
False alarm concerning public safety 1
2017 Freeport shooting/hostage taking (Indonesia) Erode trust in authorities 1
2018 Surabaya bombings (Indonesia)
Engage in identity politics 1
False alarm concerning public safety 1
Incite fear and unrest 1
2018 Yoma Bank bombings (Myanmar)
Erode trust in authorities 1
Public safety warnings 1
2018 Lamitan van bombing (The Philippines) Creating fear and unrest 1
2019 Zamboanga mosque attack (The Philippines) Incite fear and unrest 1
The different types of social impact of fake news across different attacks show that
crisis communications needs to address these various types of social impact.
• Authorities need to quickly address information vacuums left in the aftermath of
a terror attack to prevent rumours from flourishing and creating fear and unrest.
• Fake news aimed at eroding trust in authorities should be countered before the
narratives of rallying the public and building resilience becomes sidetracked by
conspiracy theories alleging government wrongdoing.
Data collection
• Using a mix of machine learning and manual procedures (scan QR code for
more details on the method), terror attacks in SEA from 2015-2019 with relevant
characteristics (i.e., fake news emerging in its aftermath which had a negative
social impact on the community) were identified.
• 9 attacks were identified for thematic analysis.
The social impact of fake news across nine attacks
Download the
slides using the
QR code
RESULTS
DISCUSSION
METHODOLOGYINTRODUCTION
© 2 0 1 9 4 t h A s i a n C o n f e r e n c e o f C r i m i n a l & O p e r a t i o n s P s y c h o l o g y
1. Identify
terrors attacks in
SEA via Global
Terrorism
Database and
manual searches
2. Collecting
content related
to the attacks via
Google search
engine
3. Identify
relevant content
through machine
learning
4. Manual
verification and
coding
Thematic analysis for social impact
• A team of coders analysed nine terror attacks using a ground-up approach.
• They identified different types of social impact associated with the fake news
after each attack.
• Social impact defined as the effect on the community’s social fabric and well-
being of the individuals and families (Dietz, 1987; Siman-Tov et al., 2016).
Four types of social impact of fake news after terror attacks
Erode trust
in authorities
(4 instances)
Engage in
identity
politics
(2 instances)
False alarm
concerning
public safety
(2 instances)
Incite fear
and unrest
(7 instances)
Fake news aimed at
undermining the public’s trust
in the authorities. This can
affect the community social
fabric
Fake news aimed at
threatening and/or warning
about impending physical
harm to the public. This can
affect the well-being of
individuals and families
Fake news aimed at inciting
racial, religious, or political
groups to defend their
interests. This can affect the
community social fabric
Fake news aimed at inciting
emotional and/or
psychological responses
amongst members of the
public, including, but not
restricted to, feelings of fear,
anxiety and panic. This can
affect the well-being of
individuals and families
Example
2017 East Jakarta attacks
“he said the suicide bomb attack that killed
three police officers and injured 16 others in
East Jakarta last week, was a police plot.”
Example
2017 Benguet truck burning
A false rumour stating that “Baguio City is
under “red alert” status because of the
presence of New People’s Army (NPA)
rebels in nearby municipalities of Benguet.”
Example
2018 Surabaya bombings
“The conspiracy theories ranged from a
smear campaign against Islam to a political
motive related to the upcoming elections, as
HDL had suggested.”
Example
2019 Zamboanga Mosque attack
“In light of the messages, some social media
users urged the public to refrain from
spreading unverified information, noting that
it would only incite panic and mass hysteria.”
Four types of social impact of fake news after
terror attacks identified
The most commonly occurring type of social impact
of fake news after terror attacks is inciting fear and
unrest
Social impact
of fake news
after terror
attacks
Engage in
Identity politics
False alarm
concerning
public safety
Erode trust in
authorities
Incite fear and
unrest
Police intelligence
say that there is a
list of malls targeted
by terrorists
The attackers
are from ISIS
and they are
going to carry
out attacks here
An expert who
counselled a terrorist
said that there are ten
more bombs planted
TOPLINE FINDINGS
Don’t leave your
house tonight.
There is a
‘shoot-to-kill’
order

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A preliminary analysis on the social impact of fake news after a terror attack in sea

  • 1. A preliminary analysis on the social impact of fake news after terror attacks in SEA • There has been much interest on fake news in recent years. • Recent terror attacks, such as the Westminster attack (2017), have seen a surge in fake news after the incidents (Innes, 2017). • Researchers have observed that the fake news after a terror attack have had undesirable social impact such as creating fear and unrest, inciting identity politics, etc (Chen, 2018; Goh et al., 2018; Neubronner, 2018; Yulianto & Thenarianto, 2018). • However, there is a lack of empirical research on fake news after a terror incident, as most research have been anecdotal in nature (Chen, 2018; Goh et al., 2018; Neubronner, 2018; Yulianto & Thenarianto, 2018) or focused on a single attack (Innes, 2017). • To address this gap, this study examines the different social impact on the community that fake news have across different terror attacks in Southeast Asia (SEA). • This study defines fake news as “content that contains inaccurate, misleading or fabricated information, and is being distributed through different channels of communication such as print, broadcast, text messaging, or social media” (Chen & Goh, 2019, p. 121). CHEN Xingyu Kena, Yasmine WONGa, Vaishnavi HONNAVALLIa, TAN Ann Qi Justinaa, and NEO Loo Senga,b aHOME TEAM BEHAVIOURAL SCIENCES CENTRE, bNANYANG TECHNOLOGICAL UNIVERSITY Year Attack Social Impact Count 2015 Paragon blast (Thailand) Erode trust in authorities 1 2016 Jakarta attacks (Indonesia) Incite fear and unrest 2 Engage in identity politics 1 2017 East Jakarta attacks (Indonesia) Erode trust in authorities 1 Incite fear and unrest 1 2017 Benguet truck burning (The Philippines) Incite fear and unrest 1 False alarm concerning public safety 1 2017 Freeport shooting/hostage taking (Indonesia) Erode trust in authorities 1 2018 Surabaya bombings (Indonesia) Engage in identity politics 1 False alarm concerning public safety 1 Incite fear and unrest 1 2018 Yoma Bank bombings (Myanmar) Erode trust in authorities 1 Public safety warnings 1 2018 Lamitan van bombing (The Philippines) Creating fear and unrest 1 2019 Zamboanga mosque attack (The Philippines) Incite fear and unrest 1 The different types of social impact of fake news across different attacks show that crisis communications needs to address these various types of social impact. • Authorities need to quickly address information vacuums left in the aftermath of a terror attack to prevent rumours from flourishing and creating fear and unrest. • Fake news aimed at eroding trust in authorities should be countered before the narratives of rallying the public and building resilience becomes sidetracked by conspiracy theories alleging government wrongdoing. Data collection • Using a mix of machine learning and manual procedures (scan QR code for more details on the method), terror attacks in SEA from 2015-2019 with relevant characteristics (i.e., fake news emerging in its aftermath which had a negative social impact on the community) were identified. • 9 attacks were identified for thematic analysis. The social impact of fake news across nine attacks Download the slides using the QR code RESULTS DISCUSSION METHODOLOGYINTRODUCTION © 2 0 1 9 4 t h A s i a n C o n f e r e n c e o f C r i m i n a l & O p e r a t i o n s P s y c h o l o g y 1. Identify terrors attacks in SEA via Global Terrorism Database and manual searches 2. Collecting content related to the attacks via Google search engine 3. Identify relevant content through machine learning 4. Manual verification and coding Thematic analysis for social impact • A team of coders analysed nine terror attacks using a ground-up approach. • They identified different types of social impact associated with the fake news after each attack. • Social impact defined as the effect on the community’s social fabric and well- being of the individuals and families (Dietz, 1987; Siman-Tov et al., 2016). Four types of social impact of fake news after terror attacks Erode trust in authorities (4 instances) Engage in identity politics (2 instances) False alarm concerning public safety (2 instances) Incite fear and unrest (7 instances) Fake news aimed at undermining the public’s trust in the authorities. This can affect the community social fabric Fake news aimed at threatening and/or warning about impending physical harm to the public. This can affect the well-being of individuals and families Fake news aimed at inciting racial, religious, or political groups to defend their interests. This can affect the community social fabric Fake news aimed at inciting emotional and/or psychological responses amongst members of the public, including, but not restricted to, feelings of fear, anxiety and panic. This can affect the well-being of individuals and families Example 2017 East Jakarta attacks “he said the suicide bomb attack that killed three police officers and injured 16 others in East Jakarta last week, was a police plot.” Example 2017 Benguet truck burning A false rumour stating that “Baguio City is under “red alert” status because of the presence of New People’s Army (NPA) rebels in nearby municipalities of Benguet.” Example 2018 Surabaya bombings “The conspiracy theories ranged from a smear campaign against Islam to a political motive related to the upcoming elections, as HDL had suggested.” Example 2019 Zamboanga Mosque attack “In light of the messages, some social media users urged the public to refrain from spreading unverified information, noting that it would only incite panic and mass hysteria.” Four types of social impact of fake news after terror attacks identified The most commonly occurring type of social impact of fake news after terror attacks is inciting fear and unrest Social impact of fake news after terror attacks Engage in Identity politics False alarm concerning public safety Erode trust in authorities Incite fear and unrest Police intelligence say that there is a list of malls targeted by terrorists The attackers are from ISIS and they are going to carry out attacks here An expert who counselled a terrorist said that there are ten more bombs planted TOPLINE FINDINGS Don’t leave your house tonight. There is a ‘shoot-to-kill’ order