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CITATIONS & REFERENCES
Slide 4: Generations: The History of America's Future, 1584 to 2069.
Neil Howe & William Strauss.
1984-1996: 01: Understanding a misunderstood generation
INSEAD; Universum; The HEAD Foundation. 2014.
https://centres.insead.edu/emerging-markets-institute/millennials-
project/documents/GlobalMillennialsSurvey-Part1-Understandingamisunderstoodgeneration_000.pdf
Slide 5: Millennials (Millennial generation)
http://whatis.techtarget.com/definition/millennials-millennial-generation
Slide: 6: We are in the worst financial crisis since Depression, says IMF
Heather Stewart. The Guardian. 10 April 2008.
https://www.theguardian.com/business/2008/apr/10/useconomy.subprimecrisis
Slide 7: Millennials at work: Reshaping the workplace
PricewaterhouseCoopers (PwC). 2011.
https://www.pwc.com/gx/en/managing-tomorrows-people/future-of-work/assets/reshaping-the-
workplace.pdf
Slide 11: Millennials at work: five stereotypes - and why they are (mostly) wrong
Aisha Gani. The Guardian. 15 March 2016.
https://www.theguardian.com/world/2016/mar/15/millennials-work-five-stereotypes-
generation-y-jobs
Slide 13: What Generations X, Y and Z Want from Work Technology
Henrik Bresman and Vinika Rao. INSEAD Knowledge. 28 February 2017.
https://knowledge.insead.edu/leadership-organisations/what-generations-x-y-and-z-want-from-work-
technology-5356
Slide 14: See above: What Generations X, Y and Z Want from Work Technology (INSEAD Knowledge)
Slide 15: Millennials Are Actually Workaholics, According to Research
Sarah Green Carmichael. Harvard Business Review. 17 August 2016.
https://hbr.org/2016/08/millennials-are-actually-workaholics-according-to-research
Slide 17: $7,600: Do Top Dollar Salaries Really Matter To Millennials?
Kaytie Zimmerman. Forbes. 20 November 2016.
https://www.forbes.com/sites/kaytiezimmerman/2016/11/20/do-top-dollar-salaries-really-matter-to-
millennials/#265be998417c
Slide 17: Original Source: Better Quality of Work Life is Worth a $7,600 Pay Cut for Millennials
BusinessWire (Fidelity Investments). 7 April 2016.
http://www.businesswire.com/news/home/20160407005736/en/Quality-Work-Life-Worth-7600-Pay-
Cut
73%: Millennials Want to Lead. Are They Ready?
Henrik Bresman and Vinika Rao. INSEAD Knowledge. 13 November 2014.
https://knowledge.insead.edu/leadership-management/millennials-want-to-lead-are-they-ready-3692
Slide 19: Poorest generation in 25 years: Millennial parents are poorest generation in 25 years
MarketWatch.com. New York Post. 29 April 2015.
http://nypost.com/2015/04/29/millennial-parents-are-poorest-generation-in-25-years/
$2,000 less: Millennials: $2,000 Poorer Than Their Parents Were at the Same Age
Derek Thompson. The Atlantic. 31 January 2015.
https://www.theatlantic.com/business/archive/2015/01/young-adults-poorer-less-employed-and-more-
diverse-than-their-parents/385029/
Original Source: US Census Data, 2015.
https://www.census.gov/content/dam/Census/newsroom/cspan/2015/20150130_cspan_youngadults.pd
f
Slide 19: Millennials with a degree: Millennials Are Worth Half as Much as Their Parents Were at the Same Age
Lucinda Shen. Fortune. 14 January 2017.
http://fortune.com/2017/01/13/millennial-boomer-worth-income-study/
Original Source: Financial Health of Young America: Measuring Generational Declines between Baby
Boomers & Millennials
Young Invincibles. January 2017.
http://younginvincibles.org/wp-content/uploads/2017/01/FHYA-Final2017-1.pdf
£12,500 less: Millennial men earned £12,500 less than the generation before them
by the time they hit 30
Resolution Foundation. 9 February 2017.
http://www.resolutionfoundation.org/media/press-releases/millennial-men-earned-
12500-less-than-the-generation-before-them-by-the-time-they-hit-30/
Slide 20: USA, USD37,000: Student Loan Debt In 2017: A $1.3 Trillion Crisis
Zack Friedman. Forbes. 21 February 2017.
https://www.forbes.com/sites/zackfriedman/2017/02/21/student-loan-debt-statistics-
2017/#182d63015dab
UK, GBP44,000: Two-thirds of UK students ‘will never pay off debt’
Gemma Tetlow. Financial Times. 4 July 2016.
Slide 20: Continued (UK, GBP44,000): https://www.ft.com/content/55f4a6f6-3eab-11e6-9f2c-36b487ebd80a
Canada, CAD27,000: As student debt climbs to an average past $25K, schools invest
in battling the mental-health issues it causes
Aleksandra Sagan, The Canadian Press. National Post (Canada). 30 May 2016.
http://news.nationalpost.com/news/canada/as-student-debt-climbs-to-an-average-past-
25k-schools-invest-in-battling-the-mental-health-issues-it-causes
Australia, AUD30,000: America Can Fix Its Student Loan Crisis. Just Ask Australia.
Susan Dynarski. The New York Times. 9 July 2016.
https://www.nytimes.com/2016/07/10/upshot/america-can-fix-its-student-loan-crisis-just-ask-
australia.html?_r=1
Slide 21: US: For First Time in Modern Era, Living With Parents Edges Out Other Living Arrangements for 18- to 34-
Year-Olds
Richard Fry. Pew Research Center. 24 May 2016.
http://www.pewsocialtrends.org/2016/05/24/for-first-time-in-modern-era-living-with-parents-edges-
out-other-living-arrangements-for-18-to-34-year-olds/
UK: Millennials drive decline in home ownership
James Pickford. Financial Times. 18 November 2016.
https://www.ft.com/content/be158736-ac20-11e6-ba7d-76378e4fef24
Slide 21: Australia: Deposit, salary stymie Aussie millennials' home ownership dreams
Jens Meyer. The Sydney Morning Herald. 6 April 2017.
http://www.smh.com.au/business/the-economy/deposit-salary-stymie-aussie-millennials-home-ownership-
dreams-20170406-gvevjt.html
Australian house price growth surges to seven-year high
Patrick Hatch. The Sydney Morning Herald. 3 April 2017.
http://www.smh.com.au/business/the-economy/australian-house-price-growth-surges-to-sevenyear-high-
20170402-gvc3d3.html
Underemployment driving up problem home loans: Fitch
Stephen Letts. ABC Australia. 20 September 2016.
http://www.abc.net.au/news/2016-09-20/underemployment-is-driving-up-problem-home-
loans/7860710
Slide 23: Same as Slide 4: 01: Understanding a misunderstood generation (INSEAD)
https://centres.insead.edu/emerging-markets-institute/millennials-
project/documents/GlobalMillennialsSurvey-Part1-Understandingamisunderstoodgeneration_000.pdf
Slide 24: See Slide 13: What Generations X, Y and Z Want from Work Technology
(INSEAD Knowledge)
Slide 24: Continued (INSEAD Knowledge): https://knowledge.insead.edu/leadership-organisations/making-the-
workplace-work-for-gens-x-y-and-z-5171
Slide 28: State of (Un)Readiness: A glimpse of how generations X, Y and Z believe the workplace should function
and the technologies poised to transform it.
INSEAD; Universum; The Head Foundation; Massachusetts Institute of Technology. 2017.
https://centres.insead.edu/emerging-markets-institute/millennials-project/documents/
GenerationsXYZ-Technology-ebook2.pdf
Slide 29: Brave New Workplace: A look at how generations X, Y and Z are reshaping the nature of work
INSEAD; Universum; The Head Foundation; Massachusetts Institute of Technology. 2017.
https://centres.insead.edu/emerging-markets-institute/millennials-project/documents/GenerationsXYZ-
WorkplaceCulture-ebook1.pdf
Slide 31: See Slide 24: What Generations X, Y and Z Want from Work Technology (INSEAD Knowledge)
Slide 33: See above: What Generations X, Y and Z Want from Work Technology (INSEAD Knowledge)
Slide 35: Three Ways To Attract Millennials To Your Company.
Daniel Rounds (Forbes Coaches Council). Forbes. 13 February 2017.
https://www.forbes.com/sites/forbescoachescouncil/2017/02/13/three-ways-to-attract-
millennials-to-your-company/#99df5ee4c04d
Slide 36: See Slide 33: What Generations X, Y and Z Want from Work Technology (INSEAD Knowledge)
https://knowledge.insead.edu/leadership-organisations/making-the-workplace-work-for-gens-x-y-and-z-
5171
Slide 38: See Slide 30: Brave New Workplace: A look at how generations X, Y and Z are reshaping the nature of
work (INSEAD)
https://centres.insead.edu/emerging-markets-institute/millennials-project/documents/GenerationsXYZ-
WorkplaceCulture-ebook1.pdf
Slide 39: See above: Brave New Workplace: A look at how generations X, Y and Z are reshaping the nature of
work (INSEAD)
Slide 40: Same as Slide 36: What Generations X, Y and Z Want from Work Technology (INSEAD Knowledge)
A Manager's Guide to Millennials in the Workplace
A Manager's Guide to Millennials in the Workplace
A Manager's Guide to Millennials in the Workplace

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A Manager's Guide to Millennials in the Workplace

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  • 43. CITATIONS & REFERENCES Slide 4: Generations: The History of America's Future, 1584 to 2069. Neil Howe & William Strauss. 1984-1996: 01: Understanding a misunderstood generation INSEAD; Universum; The HEAD Foundation. 2014. https://centres.insead.edu/emerging-markets-institute/millennials- project/documents/GlobalMillennialsSurvey-Part1-Understandingamisunderstoodgeneration_000.pdf Slide 5: Millennials (Millennial generation) http://whatis.techtarget.com/definition/millennials-millennial-generation Slide: 6: We are in the worst financial crisis since Depression, says IMF Heather Stewart. The Guardian. 10 April 2008. https://www.theguardian.com/business/2008/apr/10/useconomy.subprimecrisis Slide 7: Millennials at work: Reshaping the workplace PricewaterhouseCoopers (PwC). 2011. https://www.pwc.com/gx/en/managing-tomorrows-people/future-of-work/assets/reshaping-the- workplace.pdf
  • 44. Slide 11: Millennials at work: five stereotypes - and why they are (mostly) wrong Aisha Gani. The Guardian. 15 March 2016. https://www.theguardian.com/world/2016/mar/15/millennials-work-five-stereotypes- generation-y-jobs Slide 13: What Generations X, Y and Z Want from Work Technology Henrik Bresman and Vinika Rao. INSEAD Knowledge. 28 February 2017. https://knowledge.insead.edu/leadership-organisations/what-generations-x-y-and-z-want-from-work- technology-5356 Slide 14: See above: What Generations X, Y and Z Want from Work Technology (INSEAD Knowledge) Slide 15: Millennials Are Actually Workaholics, According to Research Sarah Green Carmichael. Harvard Business Review. 17 August 2016. https://hbr.org/2016/08/millennials-are-actually-workaholics-according-to-research Slide 17: $7,600: Do Top Dollar Salaries Really Matter To Millennials? Kaytie Zimmerman. Forbes. 20 November 2016. https://www.forbes.com/sites/kaytiezimmerman/2016/11/20/do-top-dollar-salaries-really-matter-to- millennials/#265be998417c
  • 45. Slide 17: Original Source: Better Quality of Work Life is Worth a $7,600 Pay Cut for Millennials BusinessWire (Fidelity Investments). 7 April 2016. http://www.businesswire.com/news/home/20160407005736/en/Quality-Work-Life-Worth-7600-Pay- Cut 73%: Millennials Want to Lead. Are They Ready? Henrik Bresman and Vinika Rao. INSEAD Knowledge. 13 November 2014. https://knowledge.insead.edu/leadership-management/millennials-want-to-lead-are-they-ready-3692 Slide 19: Poorest generation in 25 years: Millennial parents are poorest generation in 25 years MarketWatch.com. New York Post. 29 April 2015. http://nypost.com/2015/04/29/millennial-parents-are-poorest-generation-in-25-years/ $2,000 less: Millennials: $2,000 Poorer Than Their Parents Were at the Same Age Derek Thompson. The Atlantic. 31 January 2015. https://www.theatlantic.com/business/archive/2015/01/young-adults-poorer-less-employed-and-more- diverse-than-their-parents/385029/ Original Source: US Census Data, 2015. https://www.census.gov/content/dam/Census/newsroom/cspan/2015/20150130_cspan_youngadults.pd f
  • 46. Slide 19: Millennials with a degree: Millennials Are Worth Half as Much as Their Parents Were at the Same Age Lucinda Shen. Fortune. 14 January 2017. http://fortune.com/2017/01/13/millennial-boomer-worth-income-study/ Original Source: Financial Health of Young America: Measuring Generational Declines between Baby Boomers & Millennials Young Invincibles. January 2017. http://younginvincibles.org/wp-content/uploads/2017/01/FHYA-Final2017-1.pdf £12,500 less: Millennial men earned £12,500 less than the generation before them by the time they hit 30 Resolution Foundation. 9 February 2017. http://www.resolutionfoundation.org/media/press-releases/millennial-men-earned- 12500-less-than-the-generation-before-them-by-the-time-they-hit-30/ Slide 20: USA, USD37,000: Student Loan Debt In 2017: A $1.3 Trillion Crisis Zack Friedman. Forbes. 21 February 2017. https://www.forbes.com/sites/zackfriedman/2017/02/21/student-loan-debt-statistics- 2017/#182d63015dab UK, GBP44,000: Two-thirds of UK students ‘will never pay off debt’ Gemma Tetlow. Financial Times. 4 July 2016.
  • 47. Slide 20: Continued (UK, GBP44,000): https://www.ft.com/content/55f4a6f6-3eab-11e6-9f2c-36b487ebd80a Canada, CAD27,000: As student debt climbs to an average past $25K, schools invest in battling the mental-health issues it causes Aleksandra Sagan, The Canadian Press. National Post (Canada). 30 May 2016. http://news.nationalpost.com/news/canada/as-student-debt-climbs-to-an-average-past- 25k-schools-invest-in-battling-the-mental-health-issues-it-causes Australia, AUD30,000: America Can Fix Its Student Loan Crisis. Just Ask Australia. Susan Dynarski. The New York Times. 9 July 2016. https://www.nytimes.com/2016/07/10/upshot/america-can-fix-its-student-loan-crisis-just-ask- australia.html?_r=1 Slide 21: US: For First Time in Modern Era, Living With Parents Edges Out Other Living Arrangements for 18- to 34- Year-Olds Richard Fry. Pew Research Center. 24 May 2016. http://www.pewsocialtrends.org/2016/05/24/for-first-time-in-modern-era-living-with-parents-edges- out-other-living-arrangements-for-18-to-34-year-olds/ UK: Millennials drive decline in home ownership James Pickford. Financial Times. 18 November 2016. https://www.ft.com/content/be158736-ac20-11e6-ba7d-76378e4fef24
  • 48. Slide 21: Australia: Deposit, salary stymie Aussie millennials' home ownership dreams Jens Meyer. The Sydney Morning Herald. 6 April 2017. http://www.smh.com.au/business/the-economy/deposit-salary-stymie-aussie-millennials-home-ownership- dreams-20170406-gvevjt.html Australian house price growth surges to seven-year high Patrick Hatch. The Sydney Morning Herald. 3 April 2017. http://www.smh.com.au/business/the-economy/australian-house-price-growth-surges-to-sevenyear-high- 20170402-gvc3d3.html Underemployment driving up problem home loans: Fitch Stephen Letts. ABC Australia. 20 September 2016. http://www.abc.net.au/news/2016-09-20/underemployment-is-driving-up-problem-home- loans/7860710 Slide 23: Same as Slide 4: 01: Understanding a misunderstood generation (INSEAD) https://centres.insead.edu/emerging-markets-institute/millennials- project/documents/GlobalMillennialsSurvey-Part1-Understandingamisunderstoodgeneration_000.pdf Slide 24: See Slide 13: What Generations X, Y and Z Want from Work Technology (INSEAD Knowledge)
  • 49. Slide 24: Continued (INSEAD Knowledge): https://knowledge.insead.edu/leadership-organisations/making-the- workplace-work-for-gens-x-y-and-z-5171 Slide 28: State of (Un)Readiness: A glimpse of how generations X, Y and Z believe the workplace should function and the technologies poised to transform it. INSEAD; Universum; The Head Foundation; Massachusetts Institute of Technology. 2017. https://centres.insead.edu/emerging-markets-institute/millennials-project/documents/ GenerationsXYZ-Technology-ebook2.pdf Slide 29: Brave New Workplace: A look at how generations X, Y and Z are reshaping the nature of work INSEAD; Universum; The Head Foundation; Massachusetts Institute of Technology. 2017. https://centres.insead.edu/emerging-markets-institute/millennials-project/documents/GenerationsXYZ- WorkplaceCulture-ebook1.pdf Slide 31: See Slide 24: What Generations X, Y and Z Want from Work Technology (INSEAD Knowledge) Slide 33: See above: What Generations X, Y and Z Want from Work Technology (INSEAD Knowledge) Slide 35: Three Ways To Attract Millennials To Your Company. Daniel Rounds (Forbes Coaches Council). Forbes. 13 February 2017. https://www.forbes.com/sites/forbescoachescouncil/2017/02/13/three-ways-to-attract- millennials-to-your-company/#99df5ee4c04d
  • 50. Slide 36: See Slide 33: What Generations X, Y and Z Want from Work Technology (INSEAD Knowledge) https://knowledge.insead.edu/leadership-organisations/making-the-workplace-work-for-gens-x-y-and-z- 5171 Slide 38: See Slide 30: Brave New Workplace: A look at how generations X, Y and Z are reshaping the nature of work (INSEAD) https://centres.insead.edu/emerging-markets-institute/millennials-project/documents/GenerationsXYZ- WorkplaceCulture-ebook1.pdf Slide 39: See above: Brave New Workplace: A look at how generations X, Y and Z are reshaping the nature of work (INSEAD) Slide 40: Same as Slide 36: What Generations X, Y and Z Want from Work Technology (INSEAD Knowledge)