The document discusses disruptive changes in business and higher education due to emerging technologies. Key points:
- 2007 marked the beginning of major technological innovations like smartphones, cloud computing, and social media that accelerated changes.
- Thomas Friedman argues we are in the 4th industrial revolution characterized by artificial intelligence, robotics, and other technologies causing wholesale changes in just 7-10 years.
- Demographic trends like declining birth rates and high school graduates will impact enrollments and the "talent pool" for years to come.
- New technologies are disrupting industries and capable of automating many jobs, though soft skills will remain important for workers to adapt.
- Higher education must also transform to focus on
Schools 2.0: Why STEM Changes the Kind of Schools We Need, National School Boards Association,
New Orleans, LA, April 6, 2014, Technology and Learning Luncheon, JIM BRAZELL & RAY ROSE jimbrazell@ventureramp.com & ray@rose-smith.com
Family matters: The economics of the family and human capital in the United ...IPPR
What has happened to US families in terms of income and hours of paid employment?
What we know from the literature about how these trends affect human capital for development of human capital?
What do this all mean for policymakers?
By Heather Boushey, of the Center for American Progress (Washington DC) and IPPR (London).
This 90-minute webinar will discuss “hot button” personal finance issues in 2015 that will continue to be of interest to consumers and financial practitioners in 2016. Some key topics include increasing rates of personal data hacking and tax refund identity theft, changes in credit scoring, stock market volatility, and continued implementation of the Affordable Care Act. The webinar will conclude with a discussion of strategies to reduce federal and/or state income taxes while there is still time and preview 2016 changes in income tax, estate tax, Social Security, and other government regulations.
The Employability Gap: Five Ways to Improve Employability Outcomes in Higher EdMichael Bettersworth
Colleges are rewarded for enrollment numbers and there is increasing attention on graduation rates, yet very little if any attention is paid to student placement and earnings. Considering the massive investment required for higher education, aren't these valuable measures as well? In this session, Michael Bettersworth makes the case why degrees increasingly matter less, competencies are the real currency, and student success is about much more than enrollment numbers or graduation rates. It's also about getting a job.
Michael Bettersworth is the associate vice chancellor for technology advancement at the Texas State Technical College System. Shortly after joining TSTC in 2002, Michael founded TSTC Forecasting to identify and analyze new technical competencies needed by employers. The core purpose of this work is to improve student employability through curriculum alignment with market demand. TSTC Forecasting has published over 28 studies on emerging technologies and occupations leading to new college curriculum in nanotechnology, biotechnology, energy, video games, manufacturing, healthcare among other topics. New studies are currently underway in big data, unmanned aerial systems, and social media. Michael's current work focuses on the development of a new higher education funding model based on exiter earnings, the use of real-time labor market data for curriculum alignment, college program evaluations using placement and earnings data, and curriculum development through a common skills language in partnership with the Texas Workforce Commission. Michael is an unconventional thinker, an informed speaker, and a staunch advocate for the important role of education in our nation's shared prosperity.
Visit www.forecasting.tstc.edu for Forecasts and follow Michael @bettersworth
Over half of all four-year graduates in the class of 2012 were jobless or underemployed. Many returned home with significant student loan debt and limited prospects for repayment. And yet there are over 3.5 million job openings today. Houston, we have a problem, and it’s not that too few people are going or graduating from college. It’s that too many are not finding a job afterwards. Legislators are taking note, and new accountability standards are on the way to higher education. It is time for a serious and honest look at how we define student success beyond the classroom. If you don’t, someone surely will for you, and soon. In this session, participants will take away tools and techniques for addressing the employability gap in higher education through real-time market analysis, high-fidelity curriculum alignment, embedded talent pipelines, earnings and placement metrics, and the front-lines of outcomes funding.
Schools 2.0: Why STEM Changes the Kind of Schools We Need, National School Boards Association,
New Orleans, LA, April 6, 2014, Technology and Learning Luncheon, JIM BRAZELL & RAY ROSE jimbrazell@ventureramp.com & ray@rose-smith.com
Family matters: The economics of the family and human capital in the United ...IPPR
What has happened to US families in terms of income and hours of paid employment?
What we know from the literature about how these trends affect human capital for development of human capital?
What do this all mean for policymakers?
By Heather Boushey, of the Center for American Progress (Washington DC) and IPPR (London).
This 90-minute webinar will discuss “hot button” personal finance issues in 2015 that will continue to be of interest to consumers and financial practitioners in 2016. Some key topics include increasing rates of personal data hacking and tax refund identity theft, changes in credit scoring, stock market volatility, and continued implementation of the Affordable Care Act. The webinar will conclude with a discussion of strategies to reduce federal and/or state income taxes while there is still time and preview 2016 changes in income tax, estate tax, Social Security, and other government regulations.
The Employability Gap: Five Ways to Improve Employability Outcomes in Higher EdMichael Bettersworth
Colleges are rewarded for enrollment numbers and there is increasing attention on graduation rates, yet very little if any attention is paid to student placement and earnings. Considering the massive investment required for higher education, aren't these valuable measures as well? In this session, Michael Bettersworth makes the case why degrees increasingly matter less, competencies are the real currency, and student success is about much more than enrollment numbers or graduation rates. It's also about getting a job.
Michael Bettersworth is the associate vice chancellor for technology advancement at the Texas State Technical College System. Shortly after joining TSTC in 2002, Michael founded TSTC Forecasting to identify and analyze new technical competencies needed by employers. The core purpose of this work is to improve student employability through curriculum alignment with market demand. TSTC Forecasting has published over 28 studies on emerging technologies and occupations leading to new college curriculum in nanotechnology, biotechnology, energy, video games, manufacturing, healthcare among other topics. New studies are currently underway in big data, unmanned aerial systems, and social media. Michael's current work focuses on the development of a new higher education funding model based on exiter earnings, the use of real-time labor market data for curriculum alignment, college program evaluations using placement and earnings data, and curriculum development through a common skills language in partnership with the Texas Workforce Commission. Michael is an unconventional thinker, an informed speaker, and a staunch advocate for the important role of education in our nation's shared prosperity.
Visit www.forecasting.tstc.edu for Forecasts and follow Michael @bettersworth
Over half of all four-year graduates in the class of 2012 were jobless or underemployed. Many returned home with significant student loan debt and limited prospects for repayment. And yet there are over 3.5 million job openings today. Houston, we have a problem, and it’s not that too few people are going or graduating from college. It’s that too many are not finding a job afterwards. Legislators are taking note, and new accountability standards are on the way to higher education. It is time for a serious and honest look at how we define student success beyond the classroom. If you don’t, someone surely will for you, and soon. In this session, participants will take away tools and techniques for addressing the employability gap in higher education through real-time market analysis, high-fidelity curriculum alignment, embedded talent pipelines, earnings and placement metrics, and the front-lines of outcomes funding.
Summary:
I support review of all programs to ensure they are effective in terms of improving outcomes. More oversight needs to be done on all social welfare programs to ensure they are helping people but also supporting the growing of the economy in a sustainable way.
1. EI and its effectiveness - https://www.rand.org/blog/2021/01/unemployment-insurance-and-the-failure-to-reform.html
2. Failures of UBI - https://troymedia.com/politicslaw/universal-basic-income-has-been-tested-and-failed/#.YchnUVlOlPY
3. Failures of all levels of government to address the skills gap - https://www.randstad.ca/best-jobs/top-15-jobs/
4. Housing costs - https://canadiandimension.com/articles/view/navigating-the-housing-crisis-with-poverty-wages
5. Stifling of FDI - https://www.cpacanada.ca/en/public-interest/public-policy-government-relations/policy-advocacy/cpa-canada-tax-review-initiative/taxes-and-canadians/stifling-foreign-investment-holding-canada-back
6. Food costs - https://www.ctvnews.ca/business/here-s-how-much-more-canadians-can-expect-to-pay-for-food-in-2022-1.5699941
7. @JonathanWNV @cafreeland @JustinTrudeau @s_guilbeault Congrats on moving the Cdn economy to your govt & real estate-driven economy. The NR growth should be higher, but your policies have ensured that won't be the case! https://www.slideshare.net/paulyoungcga/gdp-canada-analysis-and-commentary-october-2021
8. Oil importance - https://www.teslarati.com/tesla-elon-musk-oil-gas-workers-support/
9. Child benefit - https://www.fraserinstitute.org/studies/does-the-canada-child-benefit-actually-reduce-child-poverty
10. Tax and spend policies - https://www.ey.com/en_pl/government-public-sector/six-ways-that-governments-can-drive-the-green-transition
The United States is heading to an election in November 2020. There are many issues facing americans as such it is important for all americans to ask tough questions of their presidents including where they stand on different policies.
Bryan Sims, 24 year-old CEO of brass|MEDIA Inc., speaks at a credit union conference about the importance of reaching Generation Y to the financial services industry. Sims outlines basic demographic information of Gen Y, provides statistics illustrating the difficulties in reaching them, shows the power of changing media and technology, while giving examples of how other financial institutions have successfully created programs that resonate with young adults.
brass|MEDIA Inc. is a multimedia and technology company that produces brass|MAGAZINE, a lifestyle money magazine written for young adults, by young adults.
Everyone knows that the Federal hiring process is broken. One of the ways we can streamline it is through the use of social media. In this slide deck, I provide an overview of the intersection of the four generations and social media, and offer 13 ideas to to recruit, retain and train the next generation of government.
On October 14, Amy Liu presented at the Annual Economic Summit hosted by Greater Portland Inc. As Portland launches a new Blueprint for Regional Economic Growth, Amy Liu unveiled how metros can adopt a new model of economic development that helps build globally competitive and inclusive regional economies.
In remarks to the National Council on Economic Education Conference in Phoenix, San Francisco Fed SVP and Associate Director of Research discussed the outlook for the U.S. economy and considered whether the American Dream is still achievable for most Americans. She highlighted the role of education in promoting economic growth and mobility and argued that college remains a great investment for most Americans.
Summary:
I support review of all programs to ensure they are effective in terms of improving outcomes. More oversight needs to be done on all social welfare programs to ensure they are helping people but also supporting the growing of the economy in a sustainable way.
1. EI and its effectiveness - https://www.rand.org/blog/2021/01/unemployment-insurance-and-the-failure-to-reform.html
2. Failures of UBI - https://troymedia.com/politicslaw/universal-basic-income-has-been-tested-and-failed/#.YchnUVlOlPY
3. Failures of all levels of government to address the skills gap - https://www.randstad.ca/best-jobs/top-15-jobs/
4. Housing costs - https://canadiandimension.com/articles/view/navigating-the-housing-crisis-with-poverty-wages
5. Stifling of FDI - https://www.cpacanada.ca/en/public-interest/public-policy-government-relations/policy-advocacy/cpa-canada-tax-review-initiative/taxes-and-canadians/stifling-foreign-investment-holding-canada-back
6. Food costs - https://www.ctvnews.ca/business/here-s-how-much-more-canadians-can-expect-to-pay-for-food-in-2022-1.5699941
7. @JonathanWNV @cafreeland @JustinTrudeau @s_guilbeault Congrats on moving the Cdn economy to your govt & real estate-driven economy. The NR growth should be higher, but your policies have ensured that won't be the case! https://www.slideshare.net/paulyoungcga/gdp-canada-analysis-and-commentary-october-2021
8. Oil importance - https://www.teslarati.com/tesla-elon-musk-oil-gas-workers-support/
9. Child benefit - https://www.fraserinstitute.org/studies/does-the-canada-child-benefit-actually-reduce-child-poverty
10. Tax and spend policies - https://www.ey.com/en_pl/government-public-sector/six-ways-that-governments-can-drive-the-green-transition
The United States is heading to an election in November 2020. There are many issues facing americans as such it is important for all americans to ask tough questions of their presidents including where they stand on different policies.
Bryan Sims, 24 year-old CEO of brass|MEDIA Inc., speaks at a credit union conference about the importance of reaching Generation Y to the financial services industry. Sims outlines basic demographic information of Gen Y, provides statistics illustrating the difficulties in reaching them, shows the power of changing media and technology, while giving examples of how other financial institutions have successfully created programs that resonate with young adults.
brass|MEDIA Inc. is a multimedia and technology company that produces brass|MAGAZINE, a lifestyle money magazine written for young adults, by young adults.
Everyone knows that the Federal hiring process is broken. One of the ways we can streamline it is through the use of social media. In this slide deck, I provide an overview of the intersection of the four generations and social media, and offer 13 ideas to to recruit, retain and train the next generation of government.
On October 14, Amy Liu presented at the Annual Economic Summit hosted by Greater Portland Inc. As Portland launches a new Blueprint for Regional Economic Growth, Amy Liu unveiled how metros can adopt a new model of economic development that helps build globally competitive and inclusive regional economies.
In remarks to the National Council on Economic Education Conference in Phoenix, San Francisco Fed SVP and Associate Director of Research discussed the outlook for the U.S. economy and considered whether the American Dream is still achievable for most Americans. She highlighted the role of education in promoting economic growth and mobility and argued that college remains a great investment for most Americans.
One thing is certain, Innovation will be a key driver for growth again in 2014... Changing customer expectations, new technology, tighter budgets limited resources. It all means that we need to be smarter about the ways we do things and make decisions based on insight and fact rather then gut feel..
One thing is certain, Innovation will be a key driver for growth again in 2014... Changing customer expectations, new technology, tighter budgets limited resources. It all means that we need to be smarter about the ways we do things and make decisions based on insight and fact rather then gut feel..
ELC Exxon Mobile Case Competition Winner Emory UniversityIesha Scott
• All graphics for presentation and documentation
• Brand equity measurement and marketing plan
• Demographic, psychographic and digital marketing analysis
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
1. The Business of Change
College Communications Association
Alan McKay, PhD
January 18, 2019
2. What the Hell Happened in 2007?
• Facebook went public
• Twitter launched
• Android launched
• Bitcoin launched the Block chain revolution
• Kindle launched the e-book revolution
• IBM’s Watson was created and launched artificial intelligence
• Amazon Cloud Service (AWS) launched (2006)
• iPhone launched in partnership with AT&T which led to the rapid expansion of data storage in the
cloud
• VMware (software translation) launched and vSphere (2009) soon followed permitting one
application to run on a variety of platforms, many in the cloud
• Hadoop (2011) was launched as an open source programming tool that made data mining across
various software platforms a reality
• Apple made their operating system open source with led to the explosion of software enabled
applications (apps)
2
3. Thomas Friedman and the Age of Acceleration
• We are currently in the fourth industrial revolution or that he refers to as the Age of
Acceleration.
• First industrial revolution – steam and water power substituted for humans
• Second industrial revolution – electricity and communications
• Third industrial revolution – computers and networks
• Fourth industrial revolution – IoT, artificial intelligence, machine learning, robotics
• Previous industrial revolutions took several lifetimes (e.g. 20 years or more) for the changes to
disseminate fully and be replaced by the subsequent wave.
• The current revolution began around 2007 and is causing wholesale changes in 7 – 10 years.
• The next revolution, characterized by big data, Internet of Things, machine learning and artificial
intelligence, is just taking shape.
3
4. Introduction
• Demographic disruption
• Disruptive innovations
• Workforce displacement
• Disruptive change in higher education
• The business of change
• Becoming an agent of change
4
6. High school graduation rate
2000 - 2032
0
20000
40000
60000
80000
100000
120000
0
500000
1000000
1500000
2000000
2500000
3000000
3500000
4000000
VirginiaGraduates
USGraduates
National Virginia
6
Source: Western Interstate Commission for Higher Education, Knocking at the College Door: Projections of High School Graduates, 2016, www.wiche.edu/knocking.
Note: Virginia’s fertility rate is 1748 live births below the U.S. rate of 1765 and well below the projected replacement birth rate of 2,100/1000 women. DC had the
lowest replacement birth rate in the U.S. at 1,421. Matthews, T.J. & Hamilton, B.E., Total Fertility Rates by State and Race and Hispanic Origin: United States, 2017.
https://www.cdc.gov/nchs/data/nvsr/nvsr68/nvsr68_01-508.pdf.
Great Recession Enrollment drop
The US fertility rate is the lowest since 1987.
CDC spokesperson “we have been waiting for the rate to
tick upward every year but it hasn’t happened.” WSJ 1/10/19)
7. New International Graduate Student
Applications 2012 – 2018
2.0%
10.0%
3.0%
1.0%
-3.0%
-7.0%-8.0%
-6.0%
-4.0%
-2.0%
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
2012-13 2013-14 2014-15 2015-16 2016-17 2017-18
2012-13 2013-14 2014-15 2015-16 2016-17 2017-18
7
Source: CGS International Graduate Admissions Survey & The Institute of International Education Open Doors Report.
8. Demographic disruption
• After rising 36% from 1993-94 to 2008-09 high school graduates peaked in 2012-13 and the
number of graduates began to slowly decline; a trend that is projected to continue until 2030-31
• Number of white high school graduates will decline (-8%) and most of the “growth” will be among
students of color (+19% - Black, Asian, Hispanic)
• While the number of high school graduates in the “pool” will remain stagnant or decline for the
next two decades, the number of institutions of higher learning, particularly for profits, continue
to rise
8
Source: The Western Interstate Commission for Higher Education, Knocking at the college door: Projections of high school graduates, 2016, www.wiche.edu/knocking
9. Earnings by college major
2015-16
$31,000
$35,000
$36,000
$35,000
$40,000
$40,000
$43,800
$50,000
$50,000
$55,000
$60,000
$0 $10,000 $20,000 $30,000 $40,000 $50,000 $60,000 $70,000
Early childhood development
Art history
History
Philosophy
Political science
Average
General business
Information Systems
Nursing
Business analytics
Computer science
Early Career Salary (age 22 – 27)
Source: Federal Reserve Bank of New York, The Labor Market for Recent College Graduates, based on Census Bureau’s American Community Survey data, Education pays (2018)
9
10. Student loan debt
• Growing concerns for a debt bubble (1.53 trillion and growing)1
• 42% of all adults who attended college have some student loans
• Average debt load is between $20,000 – 25,000; monthly payments of $300
• Debt profile – 94% student loans, 25% credit card, 6% home equity loans
• 35% of student loan borrowers were officially sub-prime; 15% had no credit score
• Default rates are rising – 11.5% according to the New York Federal Reserve are more than 90
days late in making payments or are in default
• Students who declare bankruptcy are still liable for federally secured loans
• Millennials (22-37 years old)2 have the highest unemployment rate3
• Student debts are preventing 1/3 of millennials from buying a home
1. Singletary, M., U.S. student loan debt reaches a staggering $1.53 trillion, Washington Post (10/3/18) https://www.washingtonpost.com/business/2018/10/04/us-
student-loan-debt-reaches-staggering-trillion/?utm_term=.30d175fc9c1b
2. Dimock, M., Defining generations: Where millennials end and post-millennials begin, Pew Research Center (3/1/18) http://www.pewresearch.org/fact-
tank/2018/03/01/defining-generations-where-millennials-end-and-post-millennials-begin/?amp=1
3. Tanzi, A, U.S. student loan debt sets record, doubling since recession, Bloomberg (12/17/18) https://www.bloomberg.com/news/articles/2018-12-17/u-s-student-
loan-debt-sets-record-doubling-since-recession
10
11. Home ownership age 22-37
45% 45%
37%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Baby Boomers Gen X Millennials
Source: Urban Institute 2018 Homeownership report using U.S. Census Bureau’s 2015 American Community survey
11
12. First-time millennial home buyers are turning
to the bank of mom and dad
22.0% 22.2% 22.5%
25.6% 25.9% 26.3% 26.1% 26.2%
7.5% 6.2% 7.5%
9.0%
11.4% 12.1% 12.3% 12.6%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
45.0%
FY 2011 FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 FY 2017 FY 2018
Type of Assistance
Family Other
12
Note: FY ends on September 30
Source: Eisen, B., More first-time home buyers are turning to the bank of mom and dad, WSJ (1/4/19) https://www.wsj.com/articles/more-first-time-home-
buyers-are-turning-to-the-bank-of-mom-and-dad-11546597800 citing data from the Federal Housing Administration
13. Summary of demographic disruption
• Declining birth rate (1.8 replacement birth rate)
• Declining enrollments (- 1.1%/year over the past six years)
• Declining public confidence in higher education (- 9% in 3 years)
• Students and parents are increasingly influenced in career choices by salary potential
• Increasing student loan debt is hampering graduates for much of their early careers
• Student debt is also affecting the financial security of parents and grandparents
• Some economists are recommending that the federal government reduce subsidized student
loans and instead put funding directly into government sponsored career pathways that don’t
necessarily emphasize four year college (e.g. community colleges, technical schools
apprenticeship programs)
13
15. Disruptive innovations
Technological progress is going to leave behind
some people, perhaps even a lot of people, as it
races ahead. As we’ll demonstrate, there’s never
been a better time to be a worker with special skills,
or the right education, because these people can
use technology to create and capture value.
However, there’s never been a worse time to be a
worker with only “ordinary” skills and abilities to
offer, because computers, robots, and other digital
technologies are acquiring these skills, and abilities
at an extraordinary rate.1
15
1 Brynjolfsson, E. & McAfee, A., The second machine age: work, progress, and prosperity in a time of brilliant technologies, WW. Norton, New York
(2016) p. 11
16. Technology is not the problem
More than 85% of respondents report that their firms have started programs to create data-driven
cultures, but only 37% report success thus far. Technology is not the problem. The culprits include
management understanding, organizational alignment, and general organizational resistance. If
only people were as malleable as data.1
16
1 Davenport, T.H. & Bean, R., Big Data Executive Survey 2017, NewVantage Partners (Jan. 2017) http://newvantage.com/wp-
content/uploads/2017/01/Big-Data-Executive-Survey-2017-Executive-Summary.pdf
18. 18
Source: Whitehouse, M. & Rojanasakul, M., Find out if your job will be automated, Bloomberg (7/7/17)
https://www.bloomberg.com/graphics/2017-job-risk/
19. Summary of workforce displacement
• Economists indicate that the U.S. labor force is reaching full employment
• Highest unemployment rate 10.2% (1982)
• Unemployment at peak of Great Recession 9.9% (2009)
• Lowest unemployment rate 1.2% (1944)
• Current unemployment rate 3.9% (2018)1
• Labor participation rates have continued to decline (since 1999) despite improvements in
unemployment (projected to remain around 63%)
• Economists have suggested that the declining labor participation rate is due, in part, to individuals
who lack the skills to compete in the new industrial age
• Jobs are not going away, but the needed skills for good jobs are going up2
• McKinsey Global Institute3 has estimated that as many as 375 million workers in the world (14%)
may need to switch occupational categories as digitalization, automation, and advances in AI
disrupt the world of work
19
1 Anon., U.S. Unemployment rate, Trading Economics (1/4/19) https://tradingeconomics.com/united-states/unemployment-rate
2 Friedman, T.L. Thank you for being late, Picador, New York (2016) p.224.
3 Illanes, P., et al., Retraining and reskilling workers in the age of automation (2018)
20. The Business of Change
Radical change is coming to higher education
20
21. Transformation of learning
Source: Bersin, J., Watch out, corporate learning: here comes disruption, Forbes (3/28/17)
https://www.forbes.com/sites/joshbersin/2017/03/28/watch-out-corporate-learning-here-comes-disruption/amp/
21
22. Shift to just-in-time mobile learning
• Facebook (https://www.insidehighered.com/news/2017/06/12/facebook-testing-features-let-
users-teach-online-courses)
• Amazon Inspire (https://www.amazoninspire.com/)
• Apple (https://www.apple.com/education/)
• Netflix MOOC’s and Online Courses (https://www.mooc-list.com/tags/Netflix)
• Google Open Online Education (https://edu.google.com/openonline/)
• Microsoft (https://www.microsoft.com/en-us/learning/training.aspx)
• LinkedIn Learning (https://www.linkedin.com/learning/)
• SAS University (https://www.sas.com/en_us/software/university-edition.html)
• Open SAP (https://open.sap.com/)
• Udacity (https://www.udacity.com/)
22
23. The most in demand hard and soft skills in
2019
Soft Skills
• Creativity
• Persuasion
• Collaboration
• Adaptability
• Time management
Hard Skills
• Cloud computing
• Artificial intelligence
• Analytical reasoning
• People management
• UX Design
23
Source: Hess, A., The 10 most in demand skills in 2019, according to LinkedIn (1/6/19)
https://www.cnbc.com/2019/01/04/the-30-most-in-demand-skills-in-2019-according-to-linkedin-.html
Most studies of the impact of automation and artificial
intelligence point to a cluster of soft skills that can help to
distinguish a successful career path from one that is in
jeopardy. These are also the skills employers say are most
important in addressing the skills gap.
24. The Business of Change
Creating An Innovative Environment
24
25. Amara’s Law
We tend to overestimate the effect of a technology in the short run
and underestimate the effect in the long run.
Roy Amara
Institute for the Future
25
26. Defining Digital Transformation
Digital transformation is the application of digital technologies to fundamentally impact all aspects
of business and society.
InfoWorld
Digital transformation in any industry consists of three steps:
1. President and their leadership team recognize a need to change.
2. Develop key performance indicators that measure the change(s).
3. Designate an individual or a team to lead the change(s)
McKinsey & Co.
26
28. Chief Innovation Officer – behavioral traits
• Tolerate failure but not accept incompetence
• Willingness to accept ambiguity but be highly disciplined about results
• Psychologically safe but brutally candid; protect your team
• Collaboration but with individual accountability
• Develop a professional network in the tech world
• Drive the vision with actions and words (passion and clarity)
• Flat but strong leadership
Source: Di Fiore, A., A chief innovation officer’s actual responsibilities, Harvard Business Review (11/26/14) https://hbr.org/2014/11/a-chief-innovation-officers-actual-
responsibilities.
28
29. Chief Innovation Officer – roles and functions
• Support best practices
• Develop skills
• Support disciplinary and inter-disciplinary teams to develop new initiatives
• Identify new market spaces
• Help people to develop and prototype new ideas
• Provide seed funding and arrange money to scale promising ideas
• Provide shelter for innovators and entrepreneurs
Source: Di Fiore, A., A chief innovation officer’s actual responsibilities, Harvard Business Review (11/26/14) https://hbr.org/2014/11/a-chief-innovation-officers-actual-
responsibilities.
29
30. Chief Innovation Officer – keeping current
• MIT Technology Review (intelligent and informed use of technology)
• Fast Company (essays on life in the fast lane)
• Wired (intersection of technology with consumer trends)
• Forbes (business and technology trends)
• Harvard Business Review (change leadership)
• Bloomberg Business Week (market trends)
• Wall Street Journal (business and workforce)
• News 360 (national and international new aggregator)
• c/net (latest consumer electronic trends)
• Raconteur (British “take-on-things”)
• McKinsey & Company (national and international technology)
• Accenture (future workforce)
• Gartner (focus on health care transformation)
• Pew Foundation (focus on Millennials)
30
31. The prophet – Kahlil Gibran
31
Your children are not your children.
You may give them your love but not your thoughts for they have
their own thoughts.
You may house their bodies but not their souls, for their souls dwell
in the house of tomorrow, which you cannot visit, not even in your
dreams.
You may strive to be like them, but seek not to make them like you.
For life goes not backward nor tarries with yesterday.
Editor's Notes
The diagram was reproduced in Bloomberg using data from a paper published in Great Britain by Carl Frey and Michael Osborne in 2013 (https://www.oxfordmartin.ox.ac.uk/downloads/academic/The_Future_of_Employment.pdf). In their publication they predicted that about 47% of the total U.S. employment was at risk of displacement as a result of automation. They further postulated that wages and educational attainment were strongly negatively associated with an occupation’s probability of computerization.
Frey, C.B. & Osborne, M.A., The future of employment: how susceptible are jobs to computerization?, (September 17, 2013).