The document discusses cross-cultural management workshops. It summarizes Hofstede's model of 5 cultural dimensions and 6 management models. The typical 2-day workshop helps participants understand these concepts, identify their own cultural profile and management model, and discuss real-world applications. Participants develop cross-cultural competencies and individual action plans. Other services include cultural assessments, development programs, and customized interventions for each organization.

1. learning
forever
and ever
a picture experience
is worth a
thousand words,
an experience Reason
is worth a Emotion
thousand pictures Values
Inter
Contr
En
Extr
acting
action
without reflection
there is no learning
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2. Cross-Cultural Management
Workshops
what we do
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3. Conceptual framework
• Five cultural dimensions have been identified through research:
Power Distance(PDI)
Individualism (IDV)
Performance Orientation (PER)
Uncertainty Avoidance (UAI)
Long Term Orientation (LTO)
• Research studies were pioneered by Prof. Geert Hofstede (University of Maastricht) in 1970
and later expanded and updated by many others, detailing practical applications of the five
dimensions (5D). Latest research is dated 2010.
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4. The world’s most widely used culture model
• Hofstede’s pioneer model was adopted as a practical reference by many
international organizations world-wide.
• Hofstede is the most cited author as bibliography references in MBA
papers in the US.
• In 2008 he was the only non-American author among “the top 20 most
influential management authors” in a survey of CEO’s carried out by the
Wall Street Journal.
• Up to 2011, hundreds of research studies have been carried out based on
his model, involving hundreds of thousands of people in over one hundred
countries.
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5. The Cross-Cultural Management Workshop
Deriving from the five dimensions, six basic management models have been identified
as existing in different cultures. Organizations typically adopt one of these six basic
models, without realizing it.
In a typical two-day cross-cultural management workshop, the flow is as follows (it may
be adapted and customized according to specific client interests):
– Introduction to the five culture dimensions and to the six basic management models.
– Identifying each participant’s personal cultural values profile and the management model
adopted by their organization.
– Discussing practical applications of these concepts in work situations, such as:
• Meetings
• Negotiation
• Communication
• Recruitment & Selection
• Leadership
• Goal-setting and delegation
• Learning & Development
• Decision making
• Rewards
• Performance Appraisal
• Other situations raised by participants
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6. The Cross-Cultural Management Workshop (2)
– Behaviours leading to cross-cultural management effectiveness and how to
develop them
– Case studies
– Discussing cases brought by participants
– Identifying Cross-cultural competencies and how to develop them
– Individual Action Plans to increase cross-cultural effectiveness
Workshops may be followed by individual coaching sessions as needed, face-
to-face or via Skype/telephone.
Workshops may be organized in two days or as half-day modules, at the
organization’s convenience.
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7. Other services we offer
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8. • Partnerships with clients and learning institutions to assess
situations and design taylor-made interventions
• Each organization is unique and requires a different approach
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9. Assessing Individuals, Teams and Organizations
• Cultural assessment of expatriate assignment candidates
• Pre-assignment preparation for a certain country
• Leadership Profile Assessment
• Team Self-Assessment (TEA – Team Effectiveness Assessment)
• Assessing the effectiveness of the HR function (HEAT – Human Resources
Effectiveness Assessment Tool)
• Organizational Culture Assessment (ITIM Focus Organizational Culture
Assessment Tool and/or Reddin Corporate Culture assessment Tools)
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10. Development Programmes
• Managing Across Cultures
• Excellent Teams
• Organizational Culture
• Organizational Change
• Two Cultures
• Managing People From Different Cultures
• Becoming A Leader
• Transforming HR
• Career Development Programme
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