SlideShare a Scribd company logo
9 Tactics to Drive
Exceptional Webinar
Attendance
                              Craig Rosenberg
                              @funnelholic
                              www.funnelholic.com




           #marketingsummit          @Funnelholic
Email, email, email




                  #marketingsummit   @Funnelholic
So, lets look at the numbers

      Email sent                    12500000

      Emails opened                 276250

      Click-through rate            21271

      Registrations                 319

      Attendees (50%)               160




                           #marketingsummit    @Funnelholic
Content is king and queen




                 #marketingsummit   @Funnelholic
No one wants to hear you talk about yourself


                                      Translation: Learn ALL
                                        about me. IT will be
                                         awesome. We will
                                      spend the whole time
                                      discussing me and how
                                       I might be able to sell
                                       you something. It will
                                           be incredible




                                      Via @HJSewell




                  #marketingsummit       @Funnelholic
Valuable, helpful content wins




  Side Note: Picture of
       Presenter                                     Valuable and helpful
                                      Role-Focused          topic


                          #marketingsummit            @Funnelholic
Star Power


                   101 Rotten Tomatoes
                   $261,930,436




                         6 Oscars
                         9 Oscar Nominations
                         $49,230,772




             #marketingsummit            @Funnelholic
Star power in b2b: Thought leaders




                 #marketingsummit    @Funnelholic
The power of one (times 3)




                                          4 Thought Leaders =
                                         Over 20,000 Followers




                 #marketingsummit   @Funnelholic
Get them working for you in social




                                      Works for both regs and
                                            attendees




                  #marketingsummit   @Funnelholic
Have them write content




     Helpful, remarkable       Tweet-orama!
   content that helps drive
         promotion
                              #marketingsummit   @Funnelholic
Think television network




                  #marketingsummit   @Funnelholic
Build following with “same time, same channel” philosophy

                                                                           Branded Content Works




                                                                               The host becomes a start




Promo Copy: “Game-changing technologies are transformational, exciting and                    Focused on Role not
disruptive for a reason. They shake up your status quo. They get you thinking about               technology
new ways to scale, compete and grow. They move you in amazing new directions.

If you’re not already having a weekly breakfast with game-changers, join us for
valuable food for thought, inspiration and information. Learn how you can become
the savvy innovator who takes your company across the finish line as you look ahead         Consistent and constant
to the next breakthrough strategy. Coffee Break with Game-Changers, Presented by
SAP, is broadcast live every Wednesday at 8 AM Pacific Time and 11 AM Eastern
Time”
                                          #marketingsummit                                @Funnelholic
The mobility factor




                      #marketingsummit   @Funnelholic
Five facts about mobile I didn’t know until 2 weeks ago

1. Last year’s mobile data traffic was eight times the size
   of the entire global Internet in 2000.
2. Mobile video traffic exceeded 50 percent of all video
   traffic for the first time in 2011.
3. By the end of 2012, the number of mobile-connected
   devices will exceed the number of people on earth, and
   by 2016 there will be 1.4 mobile devices per capita.
4. Nine in 10 young adults spend between one and five
   hours on their mobile devices daily.
5. 91% of mobile workers use a smartphone for work.
              Support mobile from email to landing page


                       #marketingsummit                   @Funnelholic
Mobile email best practices

 1. Many mobile email readers are triaging their inbox,
    deciding whether they want to read your email now,
    later, or never.
 2. Use a clear email subject line and recognizable
    name in the sender field to ensure you don't get
    deleted.
 3. Then do your best to create a pleasant mobile
    reading experience by offering both plan text and
    HTML versions of your email,
 4. Use very descriptive alt text in case your images
    don't display
                          All of this has been completely lifted from these two blog posts:
 5. Keep message brief. •http://blog.hubspot.com/blog/tabid/6307/bid/29362/6-Ways-B2B-Marketers-
                                        Should-Optimize-for-Mobile-Browsing.aspx#ixzz21nhpmZFR
                                        •http://b2bdigital.net/2012/05/09/10-things-you-need-to-know-about-b2b-
                                        mobile-marketing/
                                #marketingsummit                                   @Funnelholic
Three things I love about this landing page




                           Video Promo
                                                                    2 Fields in registration
                                             Thought Leader star-
Prominent Social Sharing                                                      form
                                                   power



                                         #marketingsummit                   @Funnelholic
Conversion – Please stop doing long reg forms




                 #marketingsummit     @Funnelholic
New thoughts in reg page design….




                             powered by



                 #marketingsummit         @Funnelholic
I’m busy, remind me.




                                    Via @noyes_jesse
                                    http://blog.eloqua.com/reminders-boost-
                                    webinar-attendance/

                 #marketingsummit                   @Funnelholic
Standard Reminder Format




    Email: 24 hour reminder, a 1
    to 2 hour reminder, and a 15
    minute reminder.




                #marketingsummit   @Funnelholic
Voicemail Reminders (Thank you)




                                   Via @andrewspoeth
                                   http://blog.marketo.com/blog/2011/04/5-
                                   ways-to-increase-webinar-attendance.html

                #marketingsummit                  @Funnelholic
SMS Text Reminders




                                  Excellent Idea




               #marketingsummit            @Funnelholic
Thought leaders and social drive attendance too



                                           Have thought leaders get
                                         people pumped on the event




                                     Get the hashtag working
                                      immediately to build
                                           momentum


                  #marketingsummit                @Funnelholic
Have a content plan to drive attendance


                                                                Do blog posts leading up to
                                                                        the event




                                Release data leading up to
                                        the event




                  #marketingsummit                           @Funnelholic
Create once, publish many



                                        One Idea =
                                    • 1 Ebook
                                    • 12 white papers
                                    • 3 events
                                    • 25 blog posts




                 #marketingsummit        @Funnelholic
Do giveaways work?




                                   Thx to @wittlake


                #marketingsummit         @Funnelholic
Take-aways

1. Webinars ARE a key component to the content
   marketing revolution
2. Email still rules, but there are some things that drive
   more registrations and attendees
3. I wish I had all the answers, but darn it some things
   need to be tested




                      #marketingsummit           @Funnelholic

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9 Tactics to Drive Exceptional Webinar Attendance

  • 1. 9 Tactics to Drive Exceptional Webinar Attendance Craig Rosenberg @funnelholic www.funnelholic.com #marketingsummit @Funnelholic
  • 2. Email, email, email #marketingsummit @Funnelholic
  • 3. So, lets look at the numbers Email sent 12500000 Emails opened 276250 Click-through rate 21271 Registrations 319 Attendees (50%) 160 #marketingsummit @Funnelholic
  • 4. Content is king and queen #marketingsummit @Funnelholic
  • 5. No one wants to hear you talk about yourself Translation: Learn ALL about me. IT will be awesome. We will spend the whole time discussing me and how I might be able to sell you something. It will be incredible Via @HJSewell #marketingsummit @Funnelholic
  • 6. Valuable, helpful content wins Side Note: Picture of Presenter Valuable and helpful Role-Focused topic #marketingsummit @Funnelholic
  • 7. Star Power 101 Rotten Tomatoes $261,930,436 6 Oscars 9 Oscar Nominations $49,230,772 #marketingsummit @Funnelholic
  • 8. Star power in b2b: Thought leaders #marketingsummit @Funnelholic
  • 9. The power of one (times 3) 4 Thought Leaders = Over 20,000 Followers #marketingsummit @Funnelholic
  • 10. Get them working for you in social Works for both regs and attendees #marketingsummit @Funnelholic
  • 11. Have them write content Helpful, remarkable Tweet-orama! content that helps drive promotion #marketingsummit @Funnelholic
  • 12. Think television network #marketingsummit @Funnelholic
  • 13. Build following with “same time, same channel” philosophy Branded Content Works The host becomes a start Promo Copy: “Game-changing technologies are transformational, exciting and Focused on Role not disruptive for a reason. They shake up your status quo. They get you thinking about technology new ways to scale, compete and grow. They move you in amazing new directions. If you’re not already having a weekly breakfast with game-changers, join us for valuable food for thought, inspiration and information. Learn how you can become the savvy innovator who takes your company across the finish line as you look ahead Consistent and constant to the next breakthrough strategy. Coffee Break with Game-Changers, Presented by SAP, is broadcast live every Wednesday at 8 AM Pacific Time and 11 AM Eastern Time” #marketingsummit @Funnelholic
  • 14. The mobility factor #marketingsummit @Funnelholic
  • 15. Five facts about mobile I didn’t know until 2 weeks ago 1. Last year’s mobile data traffic was eight times the size of the entire global Internet in 2000. 2. Mobile video traffic exceeded 50 percent of all video traffic for the first time in 2011. 3. By the end of 2012, the number of mobile-connected devices will exceed the number of people on earth, and by 2016 there will be 1.4 mobile devices per capita. 4. Nine in 10 young adults spend between one and five hours on their mobile devices daily. 5. 91% of mobile workers use a smartphone for work. Support mobile from email to landing page #marketingsummit @Funnelholic
  • 16. Mobile email best practices 1. Many mobile email readers are triaging their inbox, deciding whether they want to read your email now, later, or never. 2. Use a clear email subject line and recognizable name in the sender field to ensure you don't get deleted. 3. Then do your best to create a pleasant mobile reading experience by offering both plan text and HTML versions of your email, 4. Use very descriptive alt text in case your images don't display All of this has been completely lifted from these two blog posts: 5. Keep message brief. •http://blog.hubspot.com/blog/tabid/6307/bid/29362/6-Ways-B2B-Marketers- Should-Optimize-for-Mobile-Browsing.aspx#ixzz21nhpmZFR •http://b2bdigital.net/2012/05/09/10-things-you-need-to-know-about-b2b- mobile-marketing/ #marketingsummit @Funnelholic
  • 17. Three things I love about this landing page Video Promo 2 Fields in registration Thought Leader star- Prominent Social Sharing form power #marketingsummit @Funnelholic
  • 18. Conversion – Please stop doing long reg forms #marketingsummit @Funnelholic
  • 19. New thoughts in reg page design…. powered by #marketingsummit @Funnelholic
  • 20. I’m busy, remind me. Via @noyes_jesse http://blog.eloqua.com/reminders-boost- webinar-attendance/ #marketingsummit @Funnelholic
  • 21. Standard Reminder Format Email: 24 hour reminder, a 1 to 2 hour reminder, and a 15 minute reminder. #marketingsummit @Funnelholic
  • 22. Voicemail Reminders (Thank you) Via @andrewspoeth http://blog.marketo.com/blog/2011/04/5- ways-to-increase-webinar-attendance.html #marketingsummit @Funnelholic
  • 23. SMS Text Reminders Excellent Idea #marketingsummit @Funnelholic
  • 24. Thought leaders and social drive attendance too Have thought leaders get people pumped on the event Get the hashtag working immediately to build momentum #marketingsummit @Funnelholic
  • 25. Have a content plan to drive attendance Do blog posts leading up to the event Release data leading up to the event #marketingsummit @Funnelholic
  • 26. Create once, publish many One Idea = • 1 Ebook • 12 white papers • 3 events • 25 blog posts #marketingsummit @Funnelholic
  • 27. Do giveaways work? Thx to @wittlake #marketingsummit @Funnelholic
  • 28. Take-aways 1. Webinars ARE a key component to the content marketing revolution 2. Email still rules, but there are some things that drive more registrations and attendees 3. I wish I had all the answers, but darn it some things need to be tested #marketingsummit @Funnelholic