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Monthly Investment Monitor
September-October 2004
© 2001 – 2004 OCO Consulting Ltd and LOCO Software Ltd. All Right Reserved
2www.ococonsulting.com www.locomonitor.com
Contents
1. Foreword
2. Global overview
3. FDI rankings
4. Mega projects
5. FDI Spotlights
6. Schedule for FDI spotlights
7. LOCOmonitor™ description and access
8. OCO Consulting news
9. Contact points
3www.ococonsulting.com www.locomonitor.com
1. Foreword
Welcome to the September-October 2004 edition of MIM. This edition has a special focus
on the Financial Services sector. Since 2002, we have recorded almost 800 financial
services companies investing overseas. These companies have accounted for over 1500
FDI projects.
China, UK, USA and India have been the most successful locations attracting investment
projects in financial services. China has attracted 13% of global FDI projects in the
financial services sector. The UK is consolidating its position as an international financial
centre and has been the major location for Financial Services FDI in Europe. Other
locations such as Russia, Romania and Poland are emerging as key locations in Europe.
US companies are the key active investors in the financial services followed by the UK.
Indian financial companies such as ICICI Bank and Vijaya Bank are rapidly becoming
global players.
Typically, Financial Services companies expand overseas by establishing representative
offices or branches. Financial Services companies are also an important source of
front/back office projects and headquarters.
In the spotlight on outward investment from UK, Business & Financial services is the major
sector for FDI from UK. UK has a 13% global market share of FDI projects in Business &
Financial services. Other key sectors for FDI from the UK include ICT and Heavy Industry.
The US and India are leading destinations for FDI projects from UK followed by China and
Ireland.
HSBC is one of the key investors from UK. Besides its major operations in India and
China, HSBC has recently invested in 19 other countries.
In September-October 2004 all FDI indicators including number of projects, jobs and
capital investment increased slightly since the last period.
Carmel Ferris
Product Manager
(LOCOmonitor)
OCO Consulting
Carmel has been with OCO
Consulting for nearly 3
years. As well as been in
charge of the day to day
running of LOCOmonitor
she has been involved in
various consultancy
projects for clients in
inward investment, investor
targeting and trade
promotion.
4www.ococonsulting.com www.locomonitor.com
2. Global overview
* Note: jobs and investment information not captured on every FDI project
Energy
IT & Software
US
US
Indonesia
China
Jul-Aug 2004
Energy
IT & Software
US
US
India
China
Sep-Oct 2004
Real Estate
IT & Software
Japan
US
China
China
May-June 2004
Energy
IT & Software
US
US
China
China
Mar-Apr 2004
Top destination country (no. FDI projects)
Top destination country (capital investment)
Top origin country (no. FDI projects)
Top origin country (capital investment)
Top industry sector (no. FDI projects)
Top industry sector (capital investment)
No projects Investment, $US mln*
0
500
1000
1500
2000
Jan-Feb 03 Mar-Aug 03 May-June 03 July-Aug 03 Sept-Oct 03 Nov-Dec 03 Jan-Feb 04 Mar-Apr 04 May-June 04 Jul-Aug 04 Sep-Oct 04
0
40000
80000
120000
64901 (Jobs)*
82868
95082
69292
80428
86080 75875
110589
52215
104275
53042
5www.ococonsulting.com www.locomonitor.com
3. FDI rankings
September-October 2004
Top destination countries
Top source countries Top companies
Top sectors
6www.ococonsulting.com www.locomonitor.com
4. Mega projects
1000 jobs salmon processing plant in Chonchi
1000 jobs and $ 151 mil expansion of car manufacturing facility
$1 billion mione bauxite project and a 1 mln tonne alumina plant
Chile
Argentina
Venezuela
Nippon Suisan Kaisha
PSA Peugeot-Citroen
Russian Aluminium (RusAl)
$17 million dermatological and cosmetics clinic
$14 million PC plant in Jebel Ali Free Zone
$8 million headquarters at Dubai Media City
UAE
UAE
UAE
Derma Clinic
eSys Technologies
Zee Network
2000 jobs and $61 mil Commercial Park Sofia
1500 jobs and $127 mil telecommunication equipment plant
1500 jobs second phase of the car upholstery plant in Uzhhorod
Bulgaria
Russia
Ukraine
Detea Grupo
Elcoteq Network
Inter Groclin Auto
1500 jobs 3rd offshore advanced tech support facility located in Chennai
1900 jobs and $50 mil Innovation Campus in Bangalore
$9 billion real-estate project named Royal Garden City
India
India
India
Cybernet Software Systems
Royal Philips Electronics
Royal Indian Raj Int (RIRIC)
Project TypeDestinationCompany
Asia-
Pacific
EuropeLatin
America
MEA
Developing countries
7www.ococonsulting.com www.locomonitor.com
4. Mega projects
550 jobs and $498 mil underground diamond mine and processing plat
500 jobs agricultural machinery plant in Georgia
$4 billion expansion of the Athabasca Oil sands project
Canada
US
Canada
De Beers
Kubota
Royal Dutch Shell
450 jobs call centre in Barcelona
400 jobs expansion of call centre in Newcastle
$1 billion Battersea Power station property development project
Spain
UK
UK
Winterthur Group
Onex
Parkview International
200 jobs relocation of HQ form Hong Kong
$82 million expansion of oil terminal storage facility
$50 million R&D centre with a plan to employ 300 in 5 years
Singapore
Singapore
Singapore
Genesis Investment
Emirates National Oil
MediaTek
Project TypeDestinationCompany
Asia-
PacificEuropeNorth
America
Developed countries
8www.ococonsulting.com www.locomonitor.com
5. FDI Spotlight: Industry
Financial Services
48
89
192
306
47
102
51
202
74
41
39
93
36
98
UAE
Singapore
Hong Kong
Japan
China
India
Germany
Switzerland
Netherlands
UK
USA
16 Origin market, no. outward FDI projects c
17 Destination market, no. inward FDI projects
c
3.6%47,488Jobs created
0.3%3970Investment, $US mln
7%1564No. FDI projects
% of all
projects
Financial
Services
Raiffeisen Zentral Bank
HVB
ING Groep
Citigroup
HSBC
Top 5 companies
(no. FDI projects)
Top 10 origin/destination markets for
Financial Services
France 48
Italy
36
Austria
80
42
Russia
61
Romania
57
Ireland
9www.ococonsulting.com www.locomonitor.com
5. FDI Spotlight: Market
Inward investment from UK
5.6%74,710Jobs created
6%64,286Investment, $USbn
7.5%1767No projects
% globalUK
Top 10 Destinations and main
industries for FDI from UK
48 37
15
11
10
14 22
USA (191)
6
6
13 Germany (53)
11
China (112)
12
France (54)
10
UAE (67)
Spain (61)
Hungary (53)
HSBC
Hilton Hotels
Unilever
BP
Tesco
Top 5 companies
(no. FDI projects)
Ireland (95)
India (161)
Australia (65)
TourismICT
Business &
Financial Serv
Food & Drink
Life Sciences
Heavy Industry
Light Industry
Consumer Products
No of FDI projects from UK3
Transp Equip Chemicals
47 34 22
20 8
25 18 15
20 17 13 11
21 11
11 9
20 9 9 8
19 10 7
12
6
10
20 10
10www.ococonsulting.com www.locomonitor.com
5. FDI Spotlight: Company
HSBC’s global FDI projects
12%8925Jobs created
3%51No projects
% UK FDIHSBC
Russia
China
India
Malaysia
1350 jobs back office centre in Shanghai
2000 jobs relocation of back office operation form UK to Malaysia
2000 jobs expansion of back office operation in Bangalore
Mega projects of HSBC
1
7
6
9
2
Brazil
Saudi Arabia
2
USA
Greece
4
Indonesia
1
Taiwan, PRC
1France
c
1 Destination market, no. of FDI projects c
Location of HSBC’s FDI projects
1
1
Chile
1
Hong Kong
2
Philippines
2
UAE
1
Vietnam
1
1
Kenya
1
Poland
South Africa
1
Sweden
1
1
Thailand
HSBC
London, UK
11www.ococonsulting.com www.locomonitor.com
6. Schedule of FDI spotlights
May – June 2004 Industry Semiconductor
Market California (origin)
Company Intel
July – August 2004 Industry Front/Back offices
Market India (destination)
Company Dell Computer
September - October 2004 Industry Financial services
Market UK (origin)
Company HSBC
November – December 2004 Industry Research & Development
Market South Africa (destination)
Company Siemens
January – February 2005 Industry Tourism & Leisure
Market France (origin)
Company Accor
March – April 2005 Industry Life Sciences
Market Ireland (destination)
Company GlaxoSmithKline
12www.ococonsulting.com www.locomonitor.com
7. LOCOmonitor™ description and access
Description
The Monthly Investment Monitor (MIM) is brought to
you by OCO Consulting. The data is drawn from
LOCOmonitor™ - a unique FDI market research tool.
LOCOmonitor™ tracks up to 1000 FDI projects every
month worldwide. Over 25,000 FDI projects have
been tracked with associated capital investment of
well over $1 trillion. Every month, around 700
companies with FDI projects are identified. Only
Greenfield and Expansion FDI is included. Mergers &
acquisitions, equity investments, privatisation and
non-equity investment are not covered.
Detailed information is captured on each FDI project,
including company details, the sector and product,
investment motives and decision-making contacts.
Initiatives by Governments to attract FDI are also
recorded.
LOCOmonitor™ helps Governments, Corporations,
International Organisations and other institutions
develop investment strategies, assess locations,
understand sector trends, identify companies with FDI
projects and profile company and competitor activity.
Access to LOCOmonitor™
You can access LOCOmonitor™ in different formats
depending on your needs:
Full package subscription: This gives you access to
the full market research and lead generation tools
(including our complete dataset) and FDI reports for a
period of one year. Data is updated monthly. Please
contact us for fact-sheets and pricing.
Standard reports: You can view reports on our web-
site (www.locomonitor.com) and purchase from as
little as €200. Over 10,000 reports are available on all
major sectors, companies and markets (countries,
regions and cities) that are attracting significant FDI
projects. Each report provides comprehensive and up-
to-date data, and we will update the report for you
every month for one year.
Special reports: We produce 12 special reports each
year. These are detailed consultancy reports,
prepared by FDI and industry experts. The first report
titles are Shared Service Centres; Semiconductors;
Financial Services and Research & Development.
These reports are available from €1000.
We can also provide consultancy services and data
for all inward investment requirements. Please see
www.ococonsulting.com for more information.
13www.ococonsulting.com www.locomonitor.com
8. OCO Consulting news
Jul-Aug 2004 OCO Consulting are awarded a contract by the Department of Trade and Industry in the
UK to assess mobile investment opportunities in 6 sectors and in 10 city areas.
OCO Consulting are awarded a lead generation contract from one of Europe’s most
respected investment agencies, to prospect for financial services and front/back office
inward investment opportunities.
May-Jun 2004 OCO Consulting attend the UNCTAD expert meeting for the World Investment Report
2004, and conduct research on outsourcing for the WIR.
As part of the Nathan Associates Consortium, OCO Consulting are selected as one of
two consultancies to develop and implement the global benchmarking project of MIGA,
World Bank – the most ambitious location benchmarking project to be conducted.
Mar-Apr 2004 OCO Consulting are awarded the contract by the Foreign Investment Advisory Service
(FIAS) of the World Bank to facilitate the Corporate Investment Promotion Strategy for
the Fiji Trade & Investment Bureau.
UK Trade and Investment (UKTI) subsribe to LOCOmonitor™, together with three other
leading investment agencies.
OCO Consulting lead a WAIPA workshop in Botswana for African investment agencies,
focusing on cluster development and FDI attraction.
Jan-Feb 2004 OCO Consulting is represented at WAIPA’s annual conference in Geneva. Mark
O’Connell, Managing Director of OCO Consulting, gives a speech on FDI trends in ICT.
The speech can be downloaded at www.ococonsulting.com.
OCO Consulting led a project to facilitate the North America annual marketing plan for
the North of England investment agency.
14www.ococonsulting.com www.locomonitor.com
9. Contact points
Useful web-links
• About LOCOmonitor™ www.locomonitor.com
• About OCO Consulting www.ococonsulting.com
• Access to previous MIM issues www.ococonsulting.com/publications/downloads.htm
• Access to free FDI papers & studies www.ococonsulting.com/publications/downloads.htm
• Information on our services www.ococonsulting.com/services/client_services_matrix/matrix.htm
• Partner organisations www.mintel.com and http://www.waipa.org/works_programme1.htm
Henry Loewendahl
Director
T: +32 2 535 75 77
M: +32 47 649 5031
F: +32 2 535 75 75
E: henry.loewendahl@locomonitor.com
Carmel Ferris
Product Manager
T: +44 28 9024 1849
M: +44 77 7164 3633
F: +44 28 9024 2597
E: carmel.ferris@locomonitor.com

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$9 billion real-estate project named Royal Garden City. RIRIC Rated No# 1 FDI into Smart Cities in India,

  • 1. Monthly Investment Monitor September-October 2004 © 2001 – 2004 OCO Consulting Ltd and LOCO Software Ltd. All Right Reserved
  • 2. 2www.ococonsulting.com www.locomonitor.com Contents 1. Foreword 2. Global overview 3. FDI rankings 4. Mega projects 5. FDI Spotlights 6. Schedule for FDI spotlights 7. LOCOmonitor™ description and access 8. OCO Consulting news 9. Contact points
  • 3. 3www.ococonsulting.com www.locomonitor.com 1. Foreword Welcome to the September-October 2004 edition of MIM. This edition has a special focus on the Financial Services sector. Since 2002, we have recorded almost 800 financial services companies investing overseas. These companies have accounted for over 1500 FDI projects. China, UK, USA and India have been the most successful locations attracting investment projects in financial services. China has attracted 13% of global FDI projects in the financial services sector. The UK is consolidating its position as an international financial centre and has been the major location for Financial Services FDI in Europe. Other locations such as Russia, Romania and Poland are emerging as key locations in Europe. US companies are the key active investors in the financial services followed by the UK. Indian financial companies such as ICICI Bank and Vijaya Bank are rapidly becoming global players. Typically, Financial Services companies expand overseas by establishing representative offices or branches. Financial Services companies are also an important source of front/back office projects and headquarters. In the spotlight on outward investment from UK, Business & Financial services is the major sector for FDI from UK. UK has a 13% global market share of FDI projects in Business & Financial services. Other key sectors for FDI from the UK include ICT and Heavy Industry. The US and India are leading destinations for FDI projects from UK followed by China and Ireland. HSBC is one of the key investors from UK. Besides its major operations in India and China, HSBC has recently invested in 19 other countries. In September-October 2004 all FDI indicators including number of projects, jobs and capital investment increased slightly since the last period. Carmel Ferris Product Manager (LOCOmonitor) OCO Consulting Carmel has been with OCO Consulting for nearly 3 years. As well as been in charge of the day to day running of LOCOmonitor she has been involved in various consultancy projects for clients in inward investment, investor targeting and trade promotion.
  • 4. 4www.ococonsulting.com www.locomonitor.com 2. Global overview * Note: jobs and investment information not captured on every FDI project Energy IT & Software US US Indonesia China Jul-Aug 2004 Energy IT & Software US US India China Sep-Oct 2004 Real Estate IT & Software Japan US China China May-June 2004 Energy IT & Software US US China China Mar-Apr 2004 Top destination country (no. FDI projects) Top destination country (capital investment) Top origin country (no. FDI projects) Top origin country (capital investment) Top industry sector (no. FDI projects) Top industry sector (capital investment) No projects Investment, $US mln* 0 500 1000 1500 2000 Jan-Feb 03 Mar-Aug 03 May-June 03 July-Aug 03 Sept-Oct 03 Nov-Dec 03 Jan-Feb 04 Mar-Apr 04 May-June 04 Jul-Aug 04 Sep-Oct 04 0 40000 80000 120000 64901 (Jobs)* 82868 95082 69292 80428 86080 75875 110589 52215 104275 53042
  • 5. 5www.ococonsulting.com www.locomonitor.com 3. FDI rankings September-October 2004 Top destination countries Top source countries Top companies Top sectors
  • 6. 6www.ococonsulting.com www.locomonitor.com 4. Mega projects 1000 jobs salmon processing plant in Chonchi 1000 jobs and $ 151 mil expansion of car manufacturing facility $1 billion mione bauxite project and a 1 mln tonne alumina plant Chile Argentina Venezuela Nippon Suisan Kaisha PSA Peugeot-Citroen Russian Aluminium (RusAl) $17 million dermatological and cosmetics clinic $14 million PC plant in Jebel Ali Free Zone $8 million headquarters at Dubai Media City UAE UAE UAE Derma Clinic eSys Technologies Zee Network 2000 jobs and $61 mil Commercial Park Sofia 1500 jobs and $127 mil telecommunication equipment plant 1500 jobs second phase of the car upholstery plant in Uzhhorod Bulgaria Russia Ukraine Detea Grupo Elcoteq Network Inter Groclin Auto 1500 jobs 3rd offshore advanced tech support facility located in Chennai 1900 jobs and $50 mil Innovation Campus in Bangalore $9 billion real-estate project named Royal Garden City India India India Cybernet Software Systems Royal Philips Electronics Royal Indian Raj Int (RIRIC) Project TypeDestinationCompany Asia- Pacific EuropeLatin America MEA Developing countries
  • 7. 7www.ococonsulting.com www.locomonitor.com 4. Mega projects 550 jobs and $498 mil underground diamond mine and processing plat 500 jobs agricultural machinery plant in Georgia $4 billion expansion of the Athabasca Oil sands project Canada US Canada De Beers Kubota Royal Dutch Shell 450 jobs call centre in Barcelona 400 jobs expansion of call centre in Newcastle $1 billion Battersea Power station property development project Spain UK UK Winterthur Group Onex Parkview International 200 jobs relocation of HQ form Hong Kong $82 million expansion of oil terminal storage facility $50 million R&D centre with a plan to employ 300 in 5 years Singapore Singapore Singapore Genesis Investment Emirates National Oil MediaTek Project TypeDestinationCompany Asia- PacificEuropeNorth America Developed countries
  • 8. 8www.ococonsulting.com www.locomonitor.com 5. FDI Spotlight: Industry Financial Services 48 89 192 306 47 102 51 202 74 41 39 93 36 98 UAE Singapore Hong Kong Japan China India Germany Switzerland Netherlands UK USA 16 Origin market, no. outward FDI projects c 17 Destination market, no. inward FDI projects c 3.6%47,488Jobs created 0.3%3970Investment, $US mln 7%1564No. FDI projects % of all projects Financial Services Raiffeisen Zentral Bank HVB ING Groep Citigroup HSBC Top 5 companies (no. FDI projects) Top 10 origin/destination markets for Financial Services France 48 Italy 36 Austria 80 42 Russia 61 Romania 57 Ireland
  • 9. 9www.ococonsulting.com www.locomonitor.com 5. FDI Spotlight: Market Inward investment from UK 5.6%74,710Jobs created 6%64,286Investment, $USbn 7.5%1767No projects % globalUK Top 10 Destinations and main industries for FDI from UK 48 37 15 11 10 14 22 USA (191) 6 6 13 Germany (53) 11 China (112) 12 France (54) 10 UAE (67) Spain (61) Hungary (53) HSBC Hilton Hotels Unilever BP Tesco Top 5 companies (no. FDI projects) Ireland (95) India (161) Australia (65) TourismICT Business & Financial Serv Food & Drink Life Sciences Heavy Industry Light Industry Consumer Products No of FDI projects from UK3 Transp Equip Chemicals 47 34 22 20 8 25 18 15 20 17 13 11 21 11 11 9 20 9 9 8 19 10 7 12 6 10 20 10
  • 10. 10www.ococonsulting.com www.locomonitor.com 5. FDI Spotlight: Company HSBC’s global FDI projects 12%8925Jobs created 3%51No projects % UK FDIHSBC Russia China India Malaysia 1350 jobs back office centre in Shanghai 2000 jobs relocation of back office operation form UK to Malaysia 2000 jobs expansion of back office operation in Bangalore Mega projects of HSBC 1 7 6 9 2 Brazil Saudi Arabia 2 USA Greece 4 Indonesia 1 Taiwan, PRC 1France c 1 Destination market, no. of FDI projects c Location of HSBC’s FDI projects 1 1 Chile 1 Hong Kong 2 Philippines 2 UAE 1 Vietnam 1 1 Kenya 1 Poland South Africa 1 Sweden 1 1 Thailand HSBC London, UK
  • 11. 11www.ococonsulting.com www.locomonitor.com 6. Schedule of FDI spotlights May – June 2004 Industry Semiconductor Market California (origin) Company Intel July – August 2004 Industry Front/Back offices Market India (destination) Company Dell Computer September - October 2004 Industry Financial services Market UK (origin) Company HSBC November – December 2004 Industry Research & Development Market South Africa (destination) Company Siemens January – February 2005 Industry Tourism & Leisure Market France (origin) Company Accor March – April 2005 Industry Life Sciences Market Ireland (destination) Company GlaxoSmithKline
  • 12. 12www.ococonsulting.com www.locomonitor.com 7. LOCOmonitor™ description and access Description The Monthly Investment Monitor (MIM) is brought to you by OCO Consulting. The data is drawn from LOCOmonitor™ - a unique FDI market research tool. LOCOmonitor™ tracks up to 1000 FDI projects every month worldwide. Over 25,000 FDI projects have been tracked with associated capital investment of well over $1 trillion. Every month, around 700 companies with FDI projects are identified. Only Greenfield and Expansion FDI is included. Mergers & acquisitions, equity investments, privatisation and non-equity investment are not covered. Detailed information is captured on each FDI project, including company details, the sector and product, investment motives and decision-making contacts. Initiatives by Governments to attract FDI are also recorded. LOCOmonitor™ helps Governments, Corporations, International Organisations and other institutions develop investment strategies, assess locations, understand sector trends, identify companies with FDI projects and profile company and competitor activity. Access to LOCOmonitor™ You can access LOCOmonitor™ in different formats depending on your needs: Full package subscription: This gives you access to the full market research and lead generation tools (including our complete dataset) and FDI reports for a period of one year. Data is updated monthly. Please contact us for fact-sheets and pricing. Standard reports: You can view reports on our web- site (www.locomonitor.com) and purchase from as little as €200. Over 10,000 reports are available on all major sectors, companies and markets (countries, regions and cities) that are attracting significant FDI projects. Each report provides comprehensive and up- to-date data, and we will update the report for you every month for one year. Special reports: We produce 12 special reports each year. These are detailed consultancy reports, prepared by FDI and industry experts. The first report titles are Shared Service Centres; Semiconductors; Financial Services and Research & Development. These reports are available from €1000. We can also provide consultancy services and data for all inward investment requirements. Please see www.ococonsulting.com for more information.
  • 13. 13www.ococonsulting.com www.locomonitor.com 8. OCO Consulting news Jul-Aug 2004 OCO Consulting are awarded a contract by the Department of Trade and Industry in the UK to assess mobile investment opportunities in 6 sectors and in 10 city areas. OCO Consulting are awarded a lead generation contract from one of Europe’s most respected investment agencies, to prospect for financial services and front/back office inward investment opportunities. May-Jun 2004 OCO Consulting attend the UNCTAD expert meeting for the World Investment Report 2004, and conduct research on outsourcing for the WIR. As part of the Nathan Associates Consortium, OCO Consulting are selected as one of two consultancies to develop and implement the global benchmarking project of MIGA, World Bank – the most ambitious location benchmarking project to be conducted. Mar-Apr 2004 OCO Consulting are awarded the contract by the Foreign Investment Advisory Service (FIAS) of the World Bank to facilitate the Corporate Investment Promotion Strategy for the Fiji Trade & Investment Bureau. UK Trade and Investment (UKTI) subsribe to LOCOmonitor™, together with three other leading investment agencies. OCO Consulting lead a WAIPA workshop in Botswana for African investment agencies, focusing on cluster development and FDI attraction. Jan-Feb 2004 OCO Consulting is represented at WAIPA’s annual conference in Geneva. Mark O’Connell, Managing Director of OCO Consulting, gives a speech on FDI trends in ICT. The speech can be downloaded at www.ococonsulting.com. OCO Consulting led a project to facilitate the North America annual marketing plan for the North of England investment agency.
  • 14. 14www.ococonsulting.com www.locomonitor.com 9. Contact points Useful web-links • About LOCOmonitor™ www.locomonitor.com • About OCO Consulting www.ococonsulting.com • Access to previous MIM issues www.ococonsulting.com/publications/downloads.htm • Access to free FDI papers & studies www.ococonsulting.com/publications/downloads.htm • Information on our services www.ococonsulting.com/services/client_services_matrix/matrix.htm • Partner organisations www.mintel.com and http://www.waipa.org/works_programme1.htm Henry Loewendahl Director T: +32 2 535 75 77 M: +32 47 649 5031 F: +32 2 535 75 75 E: henry.loewendahl@locomonitor.com Carmel Ferris Product Manager T: +44 28 9024 1849 M: +44 77 7164 3633 F: +44 28 9024 2597 E: carmel.ferris@locomonitor.com