1. CREATE A SENSE OF URGENCY It’s necessary that everybody gets involved and cooperates for changes to be done. Leaders will connect with the core values of their employees and will make the changes based in human experience.

2. CREATING THE GUIDING COALITION Creatinga group of peoplecomposedby managers and leadersthat are respected and with a significantlevel of trust and a sharedobjective.

3. DEVELOPING A CHANGE VISION Clarify that the vision might require sacrifices to build a better future .

4. COMMUNICATING THE VISION FOR BUY-IN The vision should be communicated in clear and simple terms and all channels should be used. It’s important that leaders back up their words with action.

5. EMPOWERING PEOPLE AND REMOVING BARRIERS Having people do their best work by embracing and focusing on the implementation of the vision.

6. GENERATING SHORT-TERM WINS Short term wins are essential. They provide evidence that the sacrifices are paying off and will bring more support from all sectors.

7. DON'T LET UP! New behaviors and practices should be constantly driven to ensure long- term success.

8. MAKE IT STICK! Cultural change is needed and must be reinforced with incentives and rewards. The majority of the organization needs to truly embrace the new culture for long-term success.