7 key leadership learnings to help you to thrive on the challenges of change

© Ian Berry All rights reserved worldwide
7 key
leadership learnings
to help you to THRIVE
on the challenges
of change
Maverick Thinking - Changing What’s Normal - Better Business Results since 1991
www.ianberry.biz +61 418 807 898 ian@ianberry.biz

This September 2014 edition of my Changing
What’s Normal strategies and tactics newsletter
is in 7 sections.
At the end of each section are Possible Actions
You can take.
When deciding on your actions
think Quantum Leaps.

Common misconception:
A "quantum leap" does not
mean a big jump, even though
many people use it that way.
In fact, it's an infinitesimally
small change, but the key is
that it's a direct jump from
to

Here
There
Change champions
are experts at
taking quantum leaps

1. It’s not about You. Yet it is!
2. Every human being is uniquely gifted.
Enhancing people’s gifts is the number one role of
leadership.
3. Helping other people achieve what’s important
to them is the simplest way to achieve what’s
important to you.
4. Solving society’s problems is the purpose of
business.
5. There’s two sides to every coin; finding the
relationship harmony point between the two is
what matters.
6. Culture is King and change leadership is Queen.
7. All great leaders are change champions.

Leadership is
the art of inspiring people
to bring everything remarkable
that they are
to everything they do.
www.ianberry.biz

Leadership falters
and usually badly
without management.
www.ianberry.biz

Management is
the practice of making
it simple for people
to bring everything remarkable
that they are
to everything they do.
www.ianberry.biz

#1. It’s not about You. Yet it is!
7 key
on the challenges
of change

The servant-leader is servant
first… It begins with the natural
feeling that one wants to serve, to
serve first. Then conscious choice
brings one to aspire to lead.
Robert Greenleaf in "The Servant
as Leader", an essay that he first
published in 1970.

The concept of servant leadership was around
long before Robert Greenleaf
The king [leader] shall consider as good, not
what pleases himself but what pleases his
subjects [followers]. The king [leader] is a
paid servant and enjoys the resources of the
state together with the people.
Chanakya 4th century BCE

A great paradox is at work.
To serve others we need a high degree
of self-awareness, otherwise we can be
blind in our awareness of others.
In my view self-awareness is
the number 1 people/leadership skill.
Awareness of others is number two.
www.ianberry.biz

The greatest competitive advantage in
business and life is self-awareness.
Scott Belsky @scottbelsky

Possible actions You can take
1. It’s OK to ask What’s in it for me? (WIIFM?)
Servant leaders maintain a harmony between WIIFM
and asking others What’s in me for you?
Could You be more about others and less about
You? What action will you take?
2. What can you do in the next month to
a. Become more self-aware?
b. Increase your awareness of others?

Here
There
Where are you?
Where do you want to be?
What quantum leaps
will you take?

Do Your Work

#2. Every human being is
uniquely gifted. Enhancing
people’s gifts is the number
one role of leadership.
7 key
on the challenges
of change

Always remember that you are absolutely unique.
Just like everyone else.
Margaret Mead

The number one role
of leadership
is to enhance people’s
gifts (talents),
your own,
and those of the
people around you.

In this great book authors
Bill Conaty and Ram Charan state:
Talent will be the big differentiator between companies
that succeed and those that don’t.
I couldn’t agree more.
They also state:
Talent masters understand the subtleties
that differentiate people.
and
The enlightened CEO recognizes that his top priority for
the future is building and deploying the talent that will
get it there.

1. What are the key components of your
talent leadership and management system?
On the next slide are my thoughts.

2. Do you also have a system that is
specifically about enhancing people’s gifts?
Consider mine if you don’t. See next slide. My
Enhancing Their Gifts System is matters to master
about change in a box (or online) made bespoke
through No BS Mentoring.

www.ianberry.biz/what-i-do/enhancing-gifts-system

You can access my system
through joining my
Options begin for as small
an investment of just $165.
Find out more at
www.enhancingtheirgifts.org/maverick-thinkers-studio-membership-options/

3. What tools do you use to help you to identify
people’s gifts (talents), both your current
employees, and when you are recruiting?
is the best tool I’ve come across. Contact my
colleague Mike Lowe to find out more at
www.discovertheother.com.au or call Mike
on +61 435493545

4. Read these two books by Ken Robinson
All the exercises in Finding Your Element recommended

#3. Helping other
people achieve what’s
important to them is the
simplest way to achieve
what’s important to you.
7 key
on the challenges
of change

Your employees don’t care
about your business goals.
Not relative to their own goals.
Help your employees achieve
what’s important to them.
Then they’ll help you
achieve your business goals.

1. At least once a year ask your employees
about their aspirations. Help them to
document 90 day plans about how they will
achieve their aspirations with your help.

Such 90 day plans only need to be one side
of an A4 sheet of paper. On the other side
help your employees to document their piece
of your strategy execution plan.
If’d you like an example of what these 90
day plans look like email ian@ianberry.biz
and I will send you mine.

Strategy is
like a compass
Execution is
like a
quilt map
(every employee
must have their piece) www.ianberry.biz

When you’re
employees
have their piece
and they get that
achieving their
own aspirations
is integral,
significant lifts
in performance
result.
www.ianberry.biz

Providing
you become an
expert in having
appreciation and
accountability
conversations
with your employees,
and they with each other,
every day
about their 90 day plans

Here’s the first of 45 such conversations that I teach my clients
Ask how’s things going?
+ response
Ask How does that make you feel? (silence)
Respond Great, Brilliant or whatever is appropriate
Then ask, Any other areas I can help you with? (silence)
- response
Ask What happened? (silence)
Then Ask What do you need to do to get back on track? (silence)
Then Ask Is there anything I can do to help you? (silence)
Then Ask Anything else? (silence)

Action 2.
How could you and your people
do better at having such conversations?

People don’t want
to be appraised,
they want to be appreciated.
We need to end
everything to do with
performance appraisals.
www.ianberry.biz

3. Before you hire a new employee or
promote someone ask them about their
personal aspirations and discuss how
achieving them is a key part of their new role.

#4. Solving society’s problems
is the purpose of business.
7 key
on the challenges
of change

I am currently
studying this book.
It provides a
compelling argument
and gives great
examples that
the premise is true.

Some really
innovative
companies
have solved
problems
we didn’t even
know we had!

The BIG questions
though are:
what problems
are you solving?
and how are you making a
difference in the communities
in which you’re operating?

1. When was the last time you surveyed your
customers and asked them about their
challenges/problems and followed up on their
answers with solutions? Now is a good time!
2. At all the key transaction and interaction
points your customers have with your
business, how empowered are your employees
to “fix things” on the spot?
Not as much as they could be I suspect. Time
to make changes.

Please allow me to survey You
What challenges/problems are keeping you
awake at night?
Please email your thoughts to ian@ianberry.biz
with the subject line What’s keeping me awake
at night.

7 key
on the challenges
of change
#5. There’s two sides to every
coin; finding the relationship
harmony point between the
two is what matters.

We’ve already looked at two sides of one coin
and what keeps the two in harmony
Appreciation Aspirations Accountability

Possible actions. 1) What keeps leadership
and management in harmony for you?
Leadership ? Management

My answer would be
People
first;
Systems
second
Leadership Management

Possible actions. 2) What keeps personal life
and business life in harmony for you?
Personal ? Business

My answer would be
1. Self-awareness
2. Family
3. Friends
4. Business
Personal Business

3. What other opposites do you need to find
the relationship harmony point between?

7 key
on the challenges
of change
#6. Culture is King and
change leadership is Queen.

Culture
is King.
Change
leadership
is Queen.
Check out my June 2014 article about this at
www.ianberry.biz/complimentary/

Strategy and execution
are servants of culture
and change leadership
Strategic planning like change management
and people management are oxymorons!

Culture is often described as
“the way we do things around here”
In my article ‘Culture is King and Change
Leadership is Queen’ I suggest 3 special ways
to ensure culture is King. One of these ways
is to invest time, energy and money every day
in ensuring shared-view.

The three worlds and
the immense power
of shared view
Yours Ours Mine
Real leaders don’t compromise. They do co-promise
© Ian Berry 1990-2009

Change Champions are brilliant at discovering and maintaining
share-view about
where you are (reality)
where you're going (possibility)
why you're going there (purpose)
how you will get there (strategy)
who will do what and when (execution)
how you will know you’re on track
(milestones and lead measures)
how you will behave along the way (values)

In each of the critical areas of shared-view
outlined on the previous slide, where are your
gaps? What will you do to close your gaps?

The more you have shared-view,
the more what your employees
are feeling, saying and doing
when you’re not there, will be
what you want and need.

7 key
on the challenges
of change
#7. All great leaders are
change champions.

Regardless of your
product/service
you’re in the
change business
www.ianberry.biz

Mastering how you respond
to and create change
= Success in your business
www.ianberry.biz

To thrive
You need
change champions
everywhere
in your business
www.ianberry.biz

My clients are the 1 in
100 who believe that
All change is
personal first.
Relationship change
is second.
Organisational change is
a distant third.

The 99 when they talk about change
what they really mean is
everyone else changing
and not them.

The Law of
the Farm
Fertile Ground
Ploughing
Seeding
Nurturing
Harvest
Change
Yourself
Intention
Feelings
Thoughts
Actions
Outcomes
Change Your
Relationships
Contact
Connection
Common-ground
Commitment
Continuity
Change Your
Organisation
Maverick thinking
Gift enhancement
Shared-view
Quilt conversations
Better results
You can watch a 5 minute summary video about the
above at www.ianberry.biz

Change Champions play 8 roles remarkably well
Maverick Thinker
Maestro of gift/talent enhancement
Mentor for the Motivated/
Disrupter for the demotivated
Magnifier of Magnificence
Connoisseur of Candor
StoryTeller of Significance
Exemplar of Execution
Disruptive influence for good
How well are You
playing these roles?

A key
character trait of
change champions
is thinking like
mavericks.

Mavericks - rebels, radicals,
dissenters, disrupters, heretics,
non-conformists, contrarians,
the label doesn’t matter,
think differently.

Here
There
Maverick thinking
will lead you to
your best
quantum leaps.

Maestro of gift/talent enhancement
mastery of seeing people as they can be
rather than as they are and helping them
bring their best to their work.

Mentor for the motivated
and Disrupter for the demotivated
continually preventing and removing barriers
in the way of optimum performance and letting
people loose within agreed boundaries.
mastery of accountability conversations.

Magnifier of magnificence
Continually catching people doing things right
and doing the right thing.
Mastery of appreciation conversations.
Co-creating a culture where people feel valued,
fulfilled, and loved.

Connoisseur of Candor
Saying what you mean;
Meaning what you say;
Speaking up - Speaking out;
Being vulnerable by naming
elephants in the room.

Storyteller of Significance
Inspirational sharing of
stories other people feel
themselves in about what is
and what could be and how
to go there.

Exemplar of Execution
Knowing and owning your
piece of the quilt map and
achieving it.

Disruptive influence for good
Being willing and able to
disrupt the status quo when
same is no longer serving
and change what’s normal,
for the good of people and
our planet.

From what you feel and know complete the
diagnostic on the next slide and decide on
actions you can take to move to remarkable.
You are most welcome to contact me for a
complimentary 1:1 conversation.

Coming soon
Join the conversation at
www.ianberry.biz/change-champions

Pioneer in 5 transformational change
leadership and management tools
Strategy in a sentence
Execution on a page
- personal and business
Shared-view Candid conversations
+ expert in linking living values,
delivering value, feeling valued.

co-create
a culture of
candor and trust
simplify strategy
so that
everyone gets it
enable
appreciation and
accountability
conversations
to be integral to
daily work
ensure your
strategy
gets executed
develop behaviours
that mean
your values
become virtues
These 5
transformational
change
leadership and
management
tools make it
simple to

www.enhancingtheirgifts.org Click on Joining Options
Maverick Thinking - Changing What’s
Normal - Better Business Results since 1991

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