Keynote presentation by Aditya Bhalla (Innovation Practice Head, QAI Global & President, TRIZ Asia Forum) titled “7 Core skills of Innovators” at the 3rd Continual Improvement & Innovation Symposium organized by Dubai Quality Group's Continual Improvement Subgroup to celebrate World Quality Day 2011.

1. 7-Core Skills of Innovators
based on TRIZ*
*TRIZ – Theory of Inventive Problem Solving
3rd Continual Improvement and Innovation
Symposium, Dubai, November 2011
Aditya Bhalla
aditya.bhalla@qaiglobal.com
Innovation Practice Head, QAI Global Services
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2. Agenda
1. About QAI
2. Challenges before Management on Innovation
3. TRIZ – Theory of Inventive Problem Solving
• Systematic Innovation 5-dimensions
4. 7-core skills of innovators
5. Q&A
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3. A. About QAI
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4. About QAI Global
QAI Global Fact Sheet
Founded in 1980 in Orlando Florida,
USA
McKinsey, Bain, Deloitte, Accenture
50+ Ministries, Departments and
Governments overseas have engaged
Management QAI to build industry capabilities
Consulting 180+ people team
300+ clients spread across 33
QAI countries
Operations Consulting 1,40,000+ professionals Trained /
38,000 + Certified
Experience with small and large clients
in various industry domains.
Technology Consulting Oracle, IBM
2000+ Lean Six Sigma Projects
mentored
150+ CMM / CMMI® Appraisals by QAI
LA’s / 85 High Maturity Appraisals
60+ COPC® Implementations for BPO’s
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5. B. Challenges before Management on Innovation
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6. Challenges before Management on
Innovation
1. Clients and customers expect companies to maintain a steady stream of new value creating
ideas.
2. Companies want to find ways to differentiate themselves in a commoditized marketplace
3. Employees suffer from SALY syndrome (Same As Last Year) syndrome
4. Management wants staff to take end-to-end ownership of customers – from inquiry to
cash
5. HR wants to embed the culture of innovation in the organization – make work a fun place
6. Employees view corporate life as a bed of thorns – attacking symptoms and not root-causes
7. Interdepartmental conflicts based on win-lose mindset is distracting organizations from
achieving sustainable results.
8. Management wants innovative ideas to stretch the dollar by maximizing resource utilization
and minimizing waste
9. Idea management schemes are not yielding the desired output. Both quality and quantity
are an issue.
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7. C. TRIZ – Theory of Inventive Problem Solving
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8. Teoriya Resheniya Izobretatyelskikh Zadach
Theory Solving Inventive Problem
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9. TRIZ, Theory of Inventive Problem Solving
• TRIZ is a Russian acronym for the
Theory of Inventive Problem
Solving originated in 1946 by
Genrich Altshuller
• It represents a systematic,
structured way of thinking
• It is based on the science of
technological evolution
• Result of analysis of over 3
million worldwide patents within
all engineering disciplines Genrich Saulovich Altshuller
10/15/26 to 9/24/98
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10. How does Theory Differ from Method
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11. Organizations that have adopted TRIZ
• General Electric • Johnson & Johnson
• Cognizant • Boston Scientific
• Intel • Pepsico International
• Samsung • Coca Cola
• Motorola • Dow Chemical
• Alian • Kodak
• Ford • Kraft
• Boeing • Caterpillar
• Siemens • Corning
• Airbus • General Mills
• Proctor & Gamble • Hyundai Motors
• Sara Lee • …and many more
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12. Where is TRIZ applied?
What we sell? How it is Created? How it is Delivered?
Value Proposition Creation of Value Delivery of Value
• Business • Production or • Supply Chain
Model Manufacturing Management
Innovation Process Process
• Product / Innovation Innovation
Service
Innovation
Technology as an Enabler
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13. Five Dimensions of Systematic Innovation
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14. D. Seven (7) Core Skills of Innovators
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15. Seven (7) Core Skills of Innovative Thinking
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16. Thank You
Q&A
Aditya Bhalla
aditya.bhalla@qaiglobal.com
© QAI Global. All rights reserved.

17. ABOUT QAI
QAI is a leading global consulting and workforce development organization, addressing the space of
“Operational Excellence”.
QAI Global Services, the consulting division of QAI,addresses the space of Operational Excellence, which
includes the areas of Process Management, Quality Management, Innovation Management, Project
Management, IT Service Management and others.
QAI Global Institute, the workforce development division of QAI, focuses on creating international
education and training products and services to address the competence development, assessments and INDIA
certifications to cater to the large pool of manpower requiring skills for increased employability. e- USA
Learning, VSAT based delivery and blended learning approaches have been taken. CHINA
QAI's regional bases across the globe in the US, Singapore, China, Malaysia, UK, Canada and India helps MALAYSIA
to innovatively distribute and manage engagements across multiple locations. QAI clients include IBM, SINGAPORE
Accenture, Wipro, Prudential, Genpact, American Express, Sony, Tata Motors and 200 others across 30
countries.
CONTACT US
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Phone: +91- 11- 26219792, 26220580 Phone: +407-363-1111 Phone: +603 2169 6241
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