Organizational creativity can be defined as the creation of valuable and useful new products, services, ideas, processes, or procedures by individuals working together in a complex social system. Creativity leads to innovation, which is the successful implementation of creative ideas at the organizational level and provides competitive advantage. To build a culture of creativity and innovation, organizations must identify and mobilize the creative resources of their members through transformational leadership that inspires and supports creativity. Leaders should nurture creativity by managing for it rather than suppressing it, and organizations can measure progress through tools like performance dashboards and benchmarking.