4. Netiquette
It is extremely important to know
how to properly communicate on the
internet because communication is
almost instantaneous.
The ability to quickly respond in a
semi-anonymous fashion can cause
problems.
5. Netiquette
When communicating on the
internet, take time to think about
how your message will be received
by others.
6. Expressions
The receiver of you message cannot
hear the tone of your voice or see
you facial expressions so it is
important to be careful with friendly
joking and gentle sarcasm.
People you do not know well may not
be familiar with your quirky sense of
humor.
7. Netiquette
By following the rules of netiquette
you can avoid misunderstandings.
8. Netiquette
By following the rules of netiquette
you can avoid misunderstandings.
9. Rule #1
Never communicate in ALL CAPITAL
LETTERS. On the Net this is shouting
and considered very rude.
10. Rule #2
Always fill in the subject line in your
correspondence to others.
11. Rule #3
Do not type anything that you would
not say to a person face to face.
12. Rule #4
In casual e-mail use emoticons to
show expression.
Basic happy smiley
;-) Wink smiley
:-D Laugh out loud smiley
13. Rule #5
Keep professional e-mail
professional.
Business e-mail should be written
like a business letter with a
salutation, complete sentences,
correct grammar and spelling.
14. Professional E-mail
Dear Mrs. Jones,
My name is Jill White and we met last
week at the ABC Conference. I have
attached the information you requested.
Please do not hesitate to contact me if you
need further clarification.
Sincerely,
Jill White
ABC Conference Coordinator
15. Rule #6
Be careful what you send to
others.
• Be careful not to spread viruses
(keep virus protection updated on your
computer)
• Do not spam. Do not forward e-mail to
everyone on your address list.
16. Rule #7
Do not forward e-mail from other
people. Do not send e-mail that you
do not want forwarded to other
people.
