The document defines netiquette as etiquette on the Internet. It provides basic rules of netiquette such as being brief, using white space, staying on topic, and being careful with attachments. It emphasizes the importance of following netiquette rules to ease online communication stresses and provide guidelines for professional online behavior.

1. NETIQUETTE Definition Basic rules of netiquette Types of netiquette Importance of netiquette

2. DEFINITION etiquette on the Internet the practice of netiquette depends on understanding how email, the Usenet, chatting, or other aspects of the Internet actually work or are practiced.

3. Be patient with newcomers. Make a good impression. Always identify yourself. Be brief whenever possible. Be universal. Don't break any laws. Be careful not to use rude or bad language online. Do not TYPE ALL IN CAPITAL LETTERS for emphasis. Do unto others, as you'd have others do unto you. Remember that the written word is hard to interpret. BASIC RULES OF NETIQUETTE

4. Types of netiquette

5. Netiquette basics

6. Be brief Use white spaces Use descriptive subject lines Stay on-topic Be careful sending attachment Copy the minimum number of people NETTIQUE OF SENDING

7. Acknowledge important communications Check current information before replying Replying and forwarding Reference past communications Summarize for the group

8. Don’t publicize other’s email addresses Never send what you don’t read Remember archiving Respect copyright

9. IMPORTANCE OF NETTIQUTTE Keep it short . Avoid using ALL CAPS . Use your judgment with attachments . P-r-o-o-f-r-e-a-d . Be careful what you say . Pay attention to formatting . Don’t be flame happy .

10. CONCLUSION The rules of netiquette offer a great guideline for online communication. They offer a new Internet user an outline for what is professional and what is not. Help to ease some of the stresses that technology can provide.

11. REFERENCES Cashman, T.J., Shelly, G.B. and Vermaat M.E (2007) Discovering Computers 2007, Boston : Thomson O’Leary T., and O’Leary L. (2007) Computing Essentials 2007, Singapore : McGraw- Hill. Capron, H.L and Johnson J.A (2004) Computers Tools for an Information Age, New Jersey : Prentice Hall. http://images.search.yahoo.com http://www.google.com.my