The AWS Enterprise Summit focuses on transforming IT operations and management through cloud technology, emphasizing the importance of a 'cloud ready' IT team. Key topics include the necessary cultural and skill shifts, proactive enterprise support services, and strategic frameworks for migration and operations improvement. Participants are guided through practical steps for assessing their current state, optimizing costs, and implementing best practices for application deployment on AWS.

1. Seoul, Korea

2. AWS Enterprise Summit
Transform IT Operations and
Management with AWS
SeungDo Yang
Solutions Architect, Amazon Web Services

3. Your Cloud Journey Ahead

4. Technology is not enough for the Journey
Financials Roadmap Technology
• AWS Team
• Partners (SIs, Niche,
MSP, etc)
• Training
• Enterprise Support
model
People
• Discovery and
Assessment
Process defining the
roadmap, quick wins
and adoption plan
• TCO analysis and
business case
• Business benefits
and value analysis
• Cost of migration
and execution plan
• Technology
assessment
• Security assessment
• Portfolio evaluation
• Technology partners

5. What IT Team should do in the Journey
Strategy Analysis Design Transition Operations Improvement
- Effective ongoing service
management
- Governance and monitoring
- Initiation of new activities
- Feedback loop and
Optimization
- Creating/building/coding IT services
that meet/exceed defined
expectations
- Testing/validating IT services against
testing plan and acceptance criteria
- Transition/deployment of IT services
into operations
- Assessing and analyzing the
current state
- Defining strategic vision and
direction
- Setting financial, GCR and
organizational structure
- Validation before delivery begins
Iterative
Development
Value-based
Planning
Automated
Operations

6. BUILD A “CLOUD READY” IT TEAM
AWS Enterprise Summit

7. What does “Traditional” IT Team do today?
Activities
• Procure
• Architect/Design
• Implement
– Equipment rack and stack
– Software installation
– Configure hardware and software
– Test
• Operate
– Monitor
– Troubleshoot
– Optimize
– Upgrade
Characteristics
• Static
• Centralized control
• Enterprise-wide rules
• Fixed capacity
• Non-disposable elements(pets)
• Hardware defined
• Multi-year deployment
• Minimum spend
• Technology silos
• Manual provisioning

8. Building a “Cloud Ready” IT Team
• Cultural changes
• Skill requirements
• Structures

9. Cultural Changes
• Focused vision & pace of urgency
• Curious and passionate people
• Ongoing iteration
• Software defined with leveraging of components
• New goals and KPIs

10. Skill Requirements
• Primary Skills
– Amazon Web Services
– Security
– Automation
– Integration
• Secondary Skills
– Performance
– TCO and Cost Optimization

11. Skill Requirements
• Areas to engage with
– Security / Risk / Governance
– Configuration / Change Management
– Operations
– IT and Finance Management

12. Skill Requirements
• How to obtain skills?
– Hands on
– AWS training
– AWS Professional Services
– Secondment from previous teams
– Recruitment

13. AWS Training & Certification
Certification
Demonstrate your skills,
knowledge, and expertise
with the AWS platform
aws.amazon.com/certification
Self-Paced Labs
Try products, gain new skills,
and get hands-on practice
working with AWS
technologies
aws.amazon.com/training/
self-paced-labs
Training
Skill up and gain confidence
to design, develop, deploy
and manage your applications
on AWS
aws.amazon.com/training

14. Structure – IT Team

15. Structure - Cloud Ready IT Team

16. Cloud Ready IT Capabilities(Operation)

17. Structure - Partners
Strategy
Platform Migration
TCO Tools Managed Operations
Migration Tools Testing Tools
Cost Optimization
Cloud
Management
Capacity Planning

18. Cloud Ready IT Characteristics
Traditional IT
• Static
• Centralized control
• Enterprise-wide rules
• Fixed capacity
• Non-disposable elements(pets)
• Hardware defined
• Multi-year deployment
• Minimum spend
• Technology silos
• Manual provisioning
Cloud Ready IT
• Elastic
• Business in control
• Application flexability
• No capacity constraints
• Disposable elements(cattle)
• Software defined
• Pay-per-use
• Pay-as-you-go
• DevOps
• CI/CD and API provisioning

19. CLOUD OPERATION PRACTICES
AWS Enterprise Summit

20. Cloud Practice #1: Take Advantage of Proactive
Enterprise Support Services
• Reactive: Industry standard troubleshooting
• Proactive
– Help getting started on AWS
– Trusted Advisor – Recommendations to save money, improve
security, performance & availability
– Guidance on Implementing architectural best practices
– Help in integrating new AWS features (~300 releases in 2014)
– Infrastructure Event Management – Scaling Event Playbook

22. Cloud Practices #2: Review your Trusted Advisor
Results on a regular cadence, even in Dev&Test
• Cost, Security, Availability and
Performance Checks
• Over 1.7 Million
recommendations
• More than #300M in extimated
cost savings
• Enroll in Automatic Notifications
“Enterprises used to spend big bucks on consultants to optimize their IT.
Now there is AWS Trusted Advisor” - @mrjain

24. Cloud Practices #3: Integrate Case Management and Best
Practice Insights into Existing Tools with Support APIs
• Apply advanced analytics and
reporting on Best Practice Insights
• Automate Assignment of Action
Items
• Use Existing Ticketing Systems,
Reporting, Workflows and
Federated Access

26. Cloud Practice #4: Leverage our Infrastructure Event
Management Product to Handle Large Scaling Events
• Design for short-term tactical engagements
– Public campaign, product launch, marketing event
– Seasonal usage spikes
• Assigns dedicated and senior support resources
• Engagement starts with discovery, moves to
planning and execution and ends with a review
• Included with Enterprise Support, but can be
purchased as needed for Business Support
customers

28. Cloud Practice #5: Work with AWS Enterprise Support to
develop best practice Application Deployment Templates
• Reduces complexity of getting
started on AWS by creating
standard templates for common
workloads
• Adhere to Beat Practices such
as multi-AZ, standardized AMIs,
enforced tagging schemas for
improved reporting, isolation via
VPC for increased security and
reduced variability

29. Be Ready for the Journey!
Financials Roadmap Technology
• AWS Team
• Partners (SIs, Niche,
MSP, etc)
• Training
• Enterprise Support
model
People
• Discovery and
Assessment
Process defining the
roadmap, quick wins
and adoption plan
• TCO analysis and
business case
• Business benefits
and value analysis
• Cost of migration
and execution plan
• Technology
assessment
• Security assessment
• Portfolio evaluation
• Technology partners