The document discusses how to manage high turnover in the food manufacturing industry by aligning processes with employee goals. It notes that food manufacturers prioritize safety, profitability and customer satisfaction, while employees prioritize making money, work-life balance and being proud of their work. It then provides five ways to unite processes and people: 1) defining and living by a shared culture, 2) engaging employees, 3) establishing clear and meaningful roles, 4) promoting data neutrality, and 5) empowering employees to drive processes. The result of aligning processes and people is a positive impact on the organization.

2. PROCESS CONTROL AND
PEOPLE MANAGEMENT
IN A HIGH TURNOVER
INDUSTRY
Susan Newman, PhD

3. FOOD
MANUFACTURERS’
TOP 3 GOALS
1. Safety
2. Profitability
3. Customer Satisfaction

4. EMPLOYEES’
TOP 3 GOALS:
1. Make Money
2. Work-Life Balance
3. Be Proud of Work Output

5. PROCESS CONTROL
 Lean, purposeful work that
optimizes equipment to produce
the highest yield possible for any
given product.

6. PEOPLE MANAGEMENT
On-boarding costs:
 Time
 Resources
 Quality
 Quantity
 Money

7. 5 WAYS TO UNITE
PROCESS AND
PEOPLE

8. 1. DEFINE AND LIVE BY
YOUR CULTURE

9. 2. ENGAGE EMPLOYEES

10. 3. CLEAR ROLES THAT
ARE SIMPLE AND
MEANINGFUL

11. 4. DATA NEUTRALITY

12. 5. EMPOWER PEOPLE
TO DRIVE PROCESS

13. 1. Define and Live By Your Culture
2. Engage Employees
3. Clear roles that are Simple and Meaningful
4. Data Neutrality
5. Empower People to Drive Process
5 WAYS TO UNITE
PROCESS AND PEOPLE

14. Before After
IMPACT OF ALIGNING
PROCESS AND PEOPLE

15. SUMMARY
Generate Your Own Professional Value to
Impact Change by Aligning Process and
People

16. FOR MORE
INFORMATION
CONTACT US
Susan Newman
Director of Professional Services
METER Food
T 509.332.2756 or 1.800.755.2751 F 509.332.5158
E susan.newman@metergroup.com W www.metergroup.com