10 Crucial Steps for Building Quality & Safety Programs

1. THE QUALITY PLAYBOOKTM
10 Crucial Steps for Building Quality & Safety Programs
John Byrnes, MD, Clinical Associate Professor, MSU, College of Human Medicine
Founder & Sr. Partner, Byrnes Healthcare Group

2. MY BEST KEPT SECRETS
For Building Quality & Safety Programs
That Work

3. PART-TIME
PHYSICIAN LEADERS
ORGANIZE YOUR
ARMY
CMO
0.25
#1

4. #2
YOU DON’T NEED A DATA
VENDOR!

5. Potentially Avoidable Costs
Complicaitons
Evidence Based
Medicine
Over 50
Templates

6. MY TRUSTED ADVISOR
And She’s From Finance !

7. YOU DON’T NEED A DATA
VENDOR!

8. #3
ALL “CS” ON BOARD
A Source of Great STRENGTH for your program

9. CURMUDGEON MANAGEMENT
Several Tips

10. FOCUS
the 70/30 Rule
#4

11. COST SAVINGS
• high volume dx/procedures
• high volume complications
• variation - practice patterns
• readmissions*
• los

12. #5
DEMONSTRATE THE ROI
For each FTE, physician leader, or project

13. #6
KITCHEN CABINET
The Force Behind the Scenes

14. #7
THE DANGER
OF YEAR 3
Holding the Gains

15. BOARD QUALITY COMMITTEE
#8

16. #9
STRATEGIC PLAN
&
CORE VALUES

17. CIRCA 2010

18. #9
STRATEGIC PLAN
&
CORE VALUES

19. MAINTAIN A BALANCED
APPROACH
SAFETY - High-Reliability
Save Lives
Save $
Clinical QI
Performance
Improvement
Satisfaction Pothole #1
Pothole #2
#10

20. One Last Thought About the
World We Work In …

21. THE END

22. Improving Quality & Safety Together
Resource Page:
www.johnbyrnesmd.org/hrtcmos
John Byrnes MD
Trainer, Consultant & Keynote Speaker
Founder, Sr. Partner
Byrnes Healthcare Group
Phone 616-240-9686
john@johnbyrnesmd.org
www.johnbyrnesmd.org

23. QUALITY BOOTCAMPTM
SOARING TO NEW HEIGHTS
Loaded with “How-To” Information for
Building Effective Q&S Programs
Next Session, April 2015
Santa Fe, New Mexico

24. WWW.JOHNBYRNESMD.ORG
Loaded with “How-To” Information for
Building Effective Q&S Programs