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1 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE #APMLive
5 Key Metrics to Release
Better Software Faster
Senior Solutions Architect
Brett Hofer
@brett_solarch
Performance Advocate
Andi Grabner
@grabnerandi
2 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE #APMLive
• Velocity insights – interesting to share for today
• Why do we care about metrics anyway?
• 3 interesting examples for learning
• Real life – let’s walk through a metric together
• Summary
• Q&A
Welcome! Today’s agenda
Waterfall Agile: 3 Years
1 Deployment per Month
“EVERYONE can do Continuous Delivery”
“EVERY MANUAL TESTER DOES AUTOMATION!”
So, why
did they do
it?
Uber: 1 million
Shared taxis per day
Didi: 5 million
Sources: KPCB, Uber. Date: May 2014 (Didi), Feb 2015 (Uber)
Rapidly changing markets,
requirements & user
expectations
Goal
Utmost goal: minimize cycle time
feature cycle time time
Customer / Market Users
Utmost goal: minimize cycle time
feature cycle time time
minimize Users
Utmost goal: minimize cycle time
feature cycle time time
This is where you
create value!
minimize
You
ROI?
High performers are more agile
30x 8,000x
more frequent
deployments
faster lead times
than their peers
Source: Puppet Labs 2013 State Of DevOps: http://puppetlabs.com/2013-state-of-devops-infographic
High performers are more reliable
Source: Puppet Labs 2013 State Of DevOps: http://puppetlabs.com/2013-state-of-devops-infographic
2x 12x
the change
success rate
faster mean time
to recover (MTTR)
Challenges
Fail
Faster!?
Right Focus?!
Unless you work for
Google or Microsoft 
I
learning from
others
3 use cases
 WHY did it happen?
 HOW to avoid it!
 METRICS to guide you.
 TIPS along the way
Tip 1
don't push
without a plan
Mobile landing page of Super Bowl ad
434 Resources in total on that page:
230 JPEGs, 75 PNGs, 50 GIFs, …
Total size of ~
20MB
Fifa.com during Worldcup
Source: http://apmblog.compuware.com/2014/05/21/is-the-fifa-world-cup-website-ready-for-the-tournament/
Leverage Key
Metrics
1. # Resources
2. Size of Resources
3. Page Size
Tip 2
don't ASSUME you
know the environment
Distance calculation issues
480km biking
in 1 hour!
Solution: Unit Test in
Live App reports Geo
Calc Problems
Finding: Only
happens on certain
Android versions
3rd party issues
Impact of bad
3rd party calls
Leverage Key
Metrics
4. # of functional errors
5. 3rd party calls
Tip 3
don't "blindly" (re)use
existing components
Requirement: we need a report
Using Hibernate results in 4k+ SQL Statements to
display 3 items!
Hibernate
Executes 4k+
Statements
Individual
Execution VERY
FAST
But Total SUM
takes 6s
2 Additional Metrics
6. # SQL executions
7. # of SAME SQL’s
What have we
learned today?
1. # Resources
2. Size of Resources
3. Page Size
4. # Functional Errors
5. 3rd Party calls
6. # SQL Executions
7. # of SAME SQLs
Metric
Based
Decisions
Are Cool
8. Time Spent in API
9. # Calls into API
10. # of Domains
11. Total Size
12. # Items per Page
13. # AJAX per Page
14. etc.
And there
are other
great
metrics,
too!
We want to get from here …
To here!
How does
this stuff
actually
work?
Looking closely, what does it
actually look like in action?
Stage
Ops
Dev
Life of a metric in a
continuous delivery
real world example
Example Technologies Continuous DeliveryContinuous Delivery
IntelliJ IDEA
Ant
Silk Performer
Selenium
- Evaluate local
processes
- Code Linking
- Architectural
Evaluations
- Metric
evaluation prior
to check-ins
- Agent
injections to
monitor and
record tests
- Monitor for
metric
degradation
- Link builds to
test run
monitoring
- Report build
health based
on metric
evaluation
In this example the
Eclipse IDE is used.
A Maven project
structure has been
chosen
JAVA Class with
a few methods.
JAVA Method
begins using some
JDBC calls.
Dynatrace will see
all of the JDBC
executions made
in the JVM.
Developer authors the code
In this example the
JUnit Test Case
methods are built
The JUnit Testing
Method now makes
whichever calls the
test case should
cover. In this case
it’s a 1:1 call to our
sample DB call
Developer authors unit test
The MAVEN project
files are key to
structuring the build
and executions
throughout
the delivery chain.
Ultimately this file
is checked in and
then picked up
by the build server
linking metric
results to each
build.
Developer integrates Maven & Dynatrace
The Maven
Build/Test is executed
on the Developers
Workstation and local
Project, injecting the
Dynatrace agent and
Supplying metadata for
tracking.
The Maven POM file
has the Dynatrace
plug-in integrated.
Developer runs a Maven test
Developers might
evaluate their
own runs.
Developer uses Dynatrace to analyze a local build
Evaluate the actual
PurePaths of the
test to visualize
the SQL executions
per test method.
Developer uses Dynatrace to analyze a local build
Evaluate all of the
DB statistics around
the test or entire
local execution.
Developer uses Dynatrace to analyze a local build
Architecturally
validate the structure
of the calls that have
the suspected metric
prior to check-in
Developer uses Dynatrace to analyze a local build
CI Build Server Looks
For Updates. Pulls them
down and executes
the Maven goals or any
other necessary steps.
Developer finalizes the analysis and checks-in the
change
• The CI Build Server is
configured to poll the
SCM at a specific interval.
• Maven or any Integration
Testing Steps with
Dynatrace Integrations
are executed. Dynatrace
auto alerts may be fired.
• Dyntrace Reporting and
results are configured
into Jenkins
• Results are displayed and
deploy decisions can be
made automatically or
manually.
The CI build server is configured to poll for changes
65 @Dynatrace
12 0 120ms
3 1 68ms
Build 15 testDBFunctions OK
testWebServiceCalls OK
Build 12 testDBFunctions OK
testWebServiceCalls OK
Build 13 testDBFunctions FAILED
testWebServiceCalls OK
Build 14 testDBFunctions OK
testWebServiceCalls OK
Build # Test Case Status # SQL # Excep CPU
12 0 120ms
3 1 68ms
12 5 60ms
3 1 68ms
75 0 230ms
3 1 68ms
Test & Monitoring Framework Results Architectural Data
We identified a regresesion
Problem solved
Exceptions probably reason for
failed tests
Problem fixed but now we have an
architectural regression
Problem fixed but now we have an
architectural regression
Now we have the functional and
architectural confidence
Let’s look behind the
scenes
Deployment decisions are made
a “go” or “no go”
Thank-you!
Time for Q & A
Andi Grabner
@grabnerandi
http://blog.dynatrace.com
Brett Hofer
@brett_solarch
http://blog.dynatrace.com
Participate in our Forum ::
community.dynatrace.com
Like us on Facebook ::
facebook.com/dynatrace
Follow us on LinkedIn ::
linkedin.com/company/dynatrace
Connect with us!
Follow us on Twitter ::
twitter.com/dynatrace
Watch our Videos & Demos ::
youtube.com/dynatrace
Read our Blog ::
application-performance-blog.com

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5 Key Metrics to Release Better Software Faster

  • 1. 1 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE #APMLive 5 Key Metrics to Release Better Software Faster Senior Solutions Architect Brett Hofer @brett_solarch Performance Advocate Andi Grabner @grabnerandi
  • 2. 2 COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE #APMLive • Velocity insights – interesting to share for today • Why do we care about metrics anyway? • 3 interesting examples for learning • Real life – let’s walk through a metric together • Summary • Q&A Welcome! Today’s agenda
  • 3.
  • 4. Waterfall Agile: 3 Years 1 Deployment per Month “EVERYONE can do Continuous Delivery” “EVERY MANUAL TESTER DOES AUTOMATION!”
  • 5.
  • 6.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Uber: 1 million Shared taxis per day Didi: 5 million Sources: KPCB, Uber. Date: May 2014 (Didi), Feb 2015 (Uber)
  • 15.
  • 16. Goal
  • 17. Utmost goal: minimize cycle time feature cycle time time Customer / Market Users
  • 18. Utmost goal: minimize cycle time feature cycle time time minimize Users
  • 19. Utmost goal: minimize cycle time feature cycle time time This is where you create value! minimize You
  • 20. ROI?
  • 21. High performers are more agile 30x 8,000x more frequent deployments faster lead times than their peers Source: Puppet Labs 2013 State Of DevOps: http://puppetlabs.com/2013-state-of-devops-infographic
  • 22. High performers are more reliable Source: Puppet Labs 2013 State Of DevOps: http://puppetlabs.com/2013-state-of-devops-infographic 2x 12x the change success rate faster mean time to recover (MTTR)
  • 24.
  • 27. Unless you work for Google or Microsoft 
  • 28.
  • 30. 3 use cases  WHY did it happen?  HOW to avoid it!  METRICS to guide you.  TIPS along the way
  • 31.
  • 33. Mobile landing page of Super Bowl ad 434 Resources in total on that page: 230 JPEGs, 75 PNGs, 50 GIFs, … Total size of ~ 20MB
  • 34. Fifa.com during Worldcup Source: http://apmblog.compuware.com/2014/05/21/is-the-fifa-world-cup-website-ready-for-the-tournament/
  • 35. Leverage Key Metrics 1. # Resources 2. Size of Resources 3. Page Size
  • 36.
  • 37. Tip 2 don't ASSUME you know the environment
  • 38. Distance calculation issues 480km biking in 1 hour! Solution: Unit Test in Live App reports Geo Calc Problems Finding: Only happens on certain Android versions
  • 39. 3rd party issues Impact of bad 3rd party calls
  • 40. Leverage Key Metrics 4. # of functional errors 5. 3rd party calls
  • 41.
  • 42. Tip 3 don't "blindly" (re)use existing components
  • 44. Using Hibernate results in 4k+ SQL Statements to display 3 items! Hibernate Executes 4k+ Statements Individual Execution VERY FAST But Total SUM takes 6s
  • 45. 2 Additional Metrics 6. # SQL executions 7. # of SAME SQL’s
  • 47. 1. # Resources 2. Size of Resources 3. Page Size 4. # Functional Errors 5. 3rd Party calls 6. # SQL Executions 7. # of SAME SQLs Metric Based Decisions Are Cool
  • 48. 8. Time Spent in API 9. # Calls into API 10. # of Domains 11. Total Size 12. # Items per Page 13. # AJAX per Page 14. etc. And there are other great metrics, too!
  • 49. We want to get from here …
  • 51. How does this stuff actually work? Looking closely, what does it actually look like in action?
  • 52. Stage Ops Dev Life of a metric in a continuous delivery real world example
  • 53. Example Technologies Continuous DeliveryContinuous Delivery IntelliJ IDEA Ant Silk Performer Selenium - Evaluate local processes - Code Linking - Architectural Evaluations - Metric evaluation prior to check-ins - Agent injections to monitor and record tests - Monitor for metric degradation - Link builds to test run monitoring - Report build health based on metric evaluation
  • 54.
  • 55. In this example the Eclipse IDE is used. A Maven project structure has been chosen JAVA Class with a few methods. JAVA Method begins using some JDBC calls. Dynatrace will see all of the JDBC executions made in the JVM. Developer authors the code
  • 56. In this example the JUnit Test Case methods are built The JUnit Testing Method now makes whichever calls the test case should cover. In this case it’s a 1:1 call to our sample DB call Developer authors unit test
  • 57. The MAVEN project files are key to structuring the build and executions throughout the delivery chain. Ultimately this file is checked in and then picked up by the build server linking metric results to each build. Developer integrates Maven & Dynatrace
  • 58. The Maven Build/Test is executed on the Developers Workstation and local Project, injecting the Dynatrace agent and Supplying metadata for tracking. The Maven POM file has the Dynatrace plug-in integrated. Developer runs a Maven test
  • 59. Developers might evaluate their own runs. Developer uses Dynatrace to analyze a local build
  • 60. Evaluate the actual PurePaths of the test to visualize the SQL executions per test method. Developer uses Dynatrace to analyze a local build
  • 61. Evaluate all of the DB statistics around the test or entire local execution. Developer uses Dynatrace to analyze a local build
  • 62. Architecturally validate the structure of the calls that have the suspected metric prior to check-in Developer uses Dynatrace to analyze a local build
  • 63. CI Build Server Looks For Updates. Pulls them down and executes the Maven goals or any other necessary steps. Developer finalizes the analysis and checks-in the change
  • 64. • The CI Build Server is configured to poll the SCM at a specific interval. • Maven or any Integration Testing Steps with Dynatrace Integrations are executed. Dynatrace auto alerts may be fired. • Dyntrace Reporting and results are configured into Jenkins • Results are displayed and deploy decisions can be made automatically or manually. The CI build server is configured to poll for changes
  • 65. 65 @Dynatrace 12 0 120ms 3 1 68ms Build 15 testDBFunctions OK testWebServiceCalls OK Build 12 testDBFunctions OK testWebServiceCalls OK Build 13 testDBFunctions FAILED testWebServiceCalls OK Build 14 testDBFunctions OK testWebServiceCalls OK Build # Test Case Status # SQL # Excep CPU 12 0 120ms 3 1 68ms 12 5 60ms 3 1 68ms 75 0 230ms 3 1 68ms Test & Monitoring Framework Results Architectural Data We identified a regresesion Problem solved Exceptions probably reason for failed tests Problem fixed but now we have an architectural regression Problem fixed but now we have an architectural regression Now we have the functional and architectural confidence Let’s look behind the scenes Deployment decisions are made a “go” or “no go”
  • 66.
  • 67.
  • 68. Thank-you! Time for Q & A Andi Grabner @grabnerandi http://blog.dynatrace.com Brett Hofer @brett_solarch http://blog.dynatrace.com
  • 69. Participate in our Forum :: community.dynatrace.com Like us on Facebook :: facebook.com/dynatrace Follow us on LinkedIn :: linkedin.com/company/dynatrace Connect with us! Follow us on Twitter :: twitter.com/dynatrace Watch our Videos & Demos :: youtube.com/dynatrace Read our Blog :: application-performance-blog.com

Editor's Notes

  1. Source: http://techcrunch.com/2015/03/03/in-the-age-of-disintermediation-the-battle-is-all-for-the-customer-interface/#.lyxtje:0ESf
  2. Cycle time is the most relevant metric in the software delivery process. “How long would it take your organization to deploy a change that involves just one single line of code?” Mary Poppendieck
  3. Cycle time is the most relevant metric in the software delivery process. “How long would it take your organization to deploy a change that involves just one single line of code?” Mary Poppendieck
  4. Cycle time is the most relevant metric in the software delivery process. “How long would it take your organization to deploy a change that involves just one single line of code?” Mary Poppendieck
  5. to get it in front of our paying end users or employees