This document discusses the 5 deadly sins of implementing SharePoint in an enterprise environment. They are: 1) treating governance as a one-time event rather than an ongoing process, 2) IT leadership not being involved in information architecture and roadmapping, 3) treating user adoption and training as an afterthought, 4) underestimating the human resource requirements, and 5) failing to educate and engage executives on how SharePoint can provide business value. The document provides additional details on each sin and recommends best practices to avoid them.

1. 5 Deadly Sins of
SharePoint in the Enterprise
Dux Raymond Sy, PMP, MVP
Video recording: https://vimeo.com/44906710

2. Presentation Objectives
¡ In this presentation, you will learn the 5 deadly sins of SharePoint in the Enterprise
is and how to best avoid them
¡ Treating governance as a one-time event
¡ IT leadership abdicating responsibility for information architecture and road mapping
¡ Treating user adoption & training as an after thought
¡ Underestimating human resource implications
¡ Failing to educate and engage executives
@meetdux #5ds

3. About Innovative-e
¡ Focused on maximizing SharePoint technologies to help clients deliver business
value and organizational success through
¡ Consulting
¡ Mentoring
¡ Custom Solutions Development
¡ Training
¡ Support
¡ Recognized thought leaders in the SharePoint and
Project Management communities
¡ For more info: http://innovative-e.com
@meetdux #5ds

4. Hi, I’m Dux!
§ Managing Partner, Innovative-e
§ SharePoint Server MVP
§ Author, “SharePoint for Project Management”
by O’Reilly Media
§ For more information, connect with me
§ E-Mail: dux.sy@innovative-e.com
§ Twitter: @meetdux
§ Blog: meetdux.com
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5. Why won’t
this one fit?
@meetdux #share2012

6. application of technology to business
opportunities

7. Typical Implementation Scenarios

9. #1 Governance as a One Time Event
¡ SharePoint Governance is more than just a document
¡ Importance of SharePoint governance plan in addition to general IT governance
¡ Balance of collaboration capabilities and their benefits vs organizational requirements
¡ Ensuring the plan evolves with the business
¡ Who creates the plan? Who owns the plan? Who enforces the plan?
¡ Defined roles and responsibilities
¡ Making governance part of the training process
¡ Enforcement vs. empowerment approach
¡ Sample governance plan
¡ http://spgur.us/IECSPGov
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10. Governance Continuum
Draconian IT Governed Wild Wild West
Control Empowerment Chaos
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11. #2 Leadership Not Involved in IA
¡ Inability to find information quickly and easily is one of the biggest frustrations
¡ Involve business decision makers on information architecture design is critical
¡ Establish a common language structure can
greatly improve findability
¡ Having a defined taxonomy strategy and ongoing
management of metadata management
¡ Understanding how to tag information correctly
¡ Will out-of-the-box provide sufficient search
capabilities or is a custom solution necessary?
¡ See IA design guidance
¡ http://spgur.us/r2Vpv3
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12. SharePoint as a Business Platform
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13. #3 Training & Adoption an Afterthought
¡ It is common to see IT take a technology first approach and rollout SharePoint
with little consideration for the user impact
¡ Engage the business early on – identify and prioritize business solutions
¡ Always remember the WIIFM user mindset
¡ Relevant training approach
¡ Process vs technology focused
¡ Support mechanism
¡ See training and adoption resources
¡ http://spgur.us/8sCiVR
¡ http://spgur.us/ogHyvq
¡ http://spgur.us/nXHggs
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14. Build solutions, don’t showcase features
@meetdux #pc215 #mspc12

15. #4 Underestimate Human Resources
¡ Management overlooks how broad SharePoint is and relies on existing personnel
with little expertise to deliver platform and business solutions
¡ Various skillsets are needed – not just developer
and or/admin
¡ Having a SharePoint business analyst is key
@meetdux #5ds

16. Realistic Staffing
Committed Sponsor
+
Project Manager
IT group
• SharePoint developer
• SharePoint infrastructure specialist Business group
• SharePoint architect
• SharePoint business analyst
• SharePoint trainer
• SharePoint designer
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17. #5 Failed Exec Education & Engagement
¡ Common theme among IT departments is that SharePoint doesn’t get enough
executive attention and support
¡ Executives want the benefits, but fail to make the investments that are necessary
¡ Lack of understanding of how SharePoint can deliver business value is the culprit
¡ What are you trying to accomplish and why?
¡ What is the value? If it is quantifiable, then half the battle is won
¡ When executives understand the Return portion of the equation, it is much easier
to get them to commit to the Investment side
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18. Executive SharePoint Ignorance is Not Bliss
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19. Questions?

20. Thank You
for Attending
http://innovative-e.com