“H.I.S.-tory” by
    Vince Ciotti


Episode # 48:


MedTake
    Part 2

           © 2011 H.I.S. Professionals, LLC
So Why Bedside Terminals?
• This series of HIS-tory episodes covers 3 of the earliest PC/micro
  systems that first placed HIS devices at the patient’s bedside:
   – NCR’s “PNUT” (Portable Nursing Unit Terminal), circa 1982
   – CliniCom’s “CliniCare,” launched by Peter Gombrich in 1984
   – Patient Technology Inc’s 1970’s Survalent and 1980’s “MedTake”
• So why such interest to put devices right at the patient’s bedside?
   - Well, check out this actual
   collection of how nurses
   captured data back then:
   - Scribbles on med wrappers,
   paper towels, anything they
   could stuff in the pockets of
   their scrubs, to remind them of
   what to chart when they got
   back to the nurse station.
Meanwhile, Back at
      the Nurse Station…
-   Those scraps of paper were pulled
    pulled out and used to inspire these
    un-retouched handwritten scribbles
    that comprised Nurses Notes.
-   Pretty similar to the problem the
    IOM saw when they reviewed the
    paper nightmare physicians go
    through to order meds in a paper
    system: illegible scribbles on source
    documents (med orders) transcribed
    onto equally illegible MARs.
-   Imagine being a doctor and looking
    at these nurse notes the next
    morning to see how your patient
    fared over night? These graphics
    may help remind your MDs when
    they complain about your CPOE
MedTake’s New
   Owner
• So who was the NJ firm who
  bought MedTake from PTI?
• Per their 1986 Prospectus:
   – Formed in 1971 as “Claims
     Processing Co.” for OP billing
   – Grew their products to a full
     suite of financial systems
   – Running on DEC VAXes, the hot
     box in the mid-80s mini mania.
   – Later re-Named “Micro
     Healthsystems Inc.” in 1982
   – With 50 employees serving 50
     client throughout NY/NJ.
   – Added additional software
     such as a Home health Care
The Men Behind the Name
• As usual in HIS, there were a number of little-known HIS-tory heroes
  behind the scenes who did the heavy lifting and deserve the credit:
                 Ron Gliates                                    Doug Haas
 Some bum        VP Product Manager, Ron was another            Sr. VP of Delopment,
 we’ll talk      McAuto alumnus, and one of the best CSR        Doug led the
 more about      reps in HIS-tory: clients loved him, and he    hardware team that
 later…          worked long, hard hours to keep them happy.    pulled the QWERTY
                                                                keys off the
                                                                keyboards, and
 Jim Pesce                                                      software team that
 Who we first met                                               wrote the code to
 many episodes ago                                              automate nursing.
 when he worked for
 GE’s “MediNet,” then
 as the Northeast                                              Sal Caravetta
 Regional CSR                                                  Founder and Chairman
 manager at McAuto.                                            of the Board – one of
 Jim was Health                                                the classiest guys in
 Micro’s CEO –                                                 HIS: smart & well-
 running the financial                                         spoken, sadly passed
 system division that                                          away all too soon.
 met the payroll.
Daring MedTake Pilot Sites
• Two daring hospitals served as pilot sites who nursing staff as “early
  adopters” deserve credit for many improvements to the system:
Palisades General Hospital – right
   on the NJ banks of the Hudson,
   202 beds, managed by HCA at
   the time, 108 devices on all
   their floors, 1985 pilot.

                                Northwestern Medical Center – in
                                  frozen St. Albans, VT, where the
                                  warm summer season lasts almost
                                  the entire month of June! 98 beds,
                                  also HCA-managed, 33 units on
                                  their 3 nurse stations. Their hard
                                  drives were prepared with a special
                                  coating of anti-freeze… live in 1986
Typical Sales Challenge
• It was actually PTI who found and sold Northwestern in Vermont.
  Here’s the great story from JoAnn Karl, RN, one of PTI’s veterans:
   – Back in those pre-HIMSS days, the annual IT conference was
      AHA’s annual national convention, where PTI bought a booth.
   – JoAnn and her team (wo)manned the booth for days, with not
      a single decent demo or lead among the hundreds of booths.
• By the end of the week, thoroughly
  depressed at the lack of prospects,
  they shared a cab to the airport
  with a nice gentleman, who turned
  out to be the CEO of Northwest!
• With a ½ hour captive audience,
  they hooked him on the concept of
  bedside terminals, scheduled a
  demo, and the rest is HIS-tory…
So How Did I Get Involved?
• I was working for Sheldon Dorenfest in the mid-80s, and Shelly’s
  wealth of market analyses (his “3000” data base was the precursor
  to HIMSS’ “Analytics”) made me acutely aware of the hot market
  opportunity for a PC-based product, and working with Shelly on
  Peter Gombrich on his CliniCom bedside idea had me primed!
• I knew Jim Pesce from our
  McAuto days, and Jim had
  watched how we penetrated the
  mainframe market at HIS Inc. in
  nearby Brooklyn in the early 80s.
• Jim was looking for someone to
  head up MedTake sales and
  called me asking if I was
  interested. Does a bear do-do in
  the woods? Sold! Here’s the
  note that changed my HIS-tory:

48. med take part 2

  • 1.
    “H.I.S.-tory” by Vince Ciotti Episode # 48: MedTake Part 2 © 2011 H.I.S. Professionals, LLC
  • 2.
    So Why BedsideTerminals? • This series of HIS-tory episodes covers 3 of the earliest PC/micro systems that first placed HIS devices at the patient’s bedside: – NCR’s “PNUT” (Portable Nursing Unit Terminal), circa 1982 – CliniCom’s “CliniCare,” launched by Peter Gombrich in 1984 – Patient Technology Inc’s 1970’s Survalent and 1980’s “MedTake” • So why such interest to put devices right at the patient’s bedside? - Well, check out this actual collection of how nurses captured data back then: - Scribbles on med wrappers, paper towels, anything they could stuff in the pockets of their scrubs, to remind them of what to chart when they got back to the nurse station.
  • 3.
    Meanwhile, Back at the Nurse Station… - Those scraps of paper were pulled pulled out and used to inspire these un-retouched handwritten scribbles that comprised Nurses Notes. - Pretty similar to the problem the IOM saw when they reviewed the paper nightmare physicians go through to order meds in a paper system: illegible scribbles on source documents (med orders) transcribed onto equally illegible MARs. - Imagine being a doctor and looking at these nurse notes the next morning to see how your patient fared over night? These graphics may help remind your MDs when they complain about your CPOE
  • 4.
    MedTake’s New Owner • So who was the NJ firm who bought MedTake from PTI? • Per their 1986 Prospectus: – Formed in 1971 as “Claims Processing Co.” for OP billing – Grew their products to a full suite of financial systems – Running on DEC VAXes, the hot box in the mid-80s mini mania. – Later re-Named “Micro Healthsystems Inc.” in 1982 – With 50 employees serving 50 client throughout NY/NJ. – Added additional software such as a Home health Care
  • 5.
    The Men Behindthe Name • As usual in HIS, there were a number of little-known HIS-tory heroes behind the scenes who did the heavy lifting and deserve the credit: Ron Gliates Doug Haas Some bum VP Product Manager, Ron was another Sr. VP of Delopment, we’ll talk McAuto alumnus, and one of the best CSR Doug led the more about reps in HIS-tory: clients loved him, and he hardware team that later… worked long, hard hours to keep them happy. pulled the QWERTY keys off the keyboards, and Jim Pesce software team that Who we first met wrote the code to many episodes ago automate nursing. when he worked for GE’s “MediNet,” then as the Northeast Sal Caravetta Regional CSR Founder and Chairman manager at McAuto. of the Board – one of Jim was Health the classiest guys in Micro’s CEO – HIS: smart & well- running the financial spoken, sadly passed system division that away all too soon. met the payroll.
  • 6.
    Daring MedTake PilotSites • Two daring hospitals served as pilot sites who nursing staff as “early adopters” deserve credit for many improvements to the system: Palisades General Hospital – right on the NJ banks of the Hudson, 202 beds, managed by HCA at the time, 108 devices on all their floors, 1985 pilot. Northwestern Medical Center – in frozen St. Albans, VT, where the warm summer season lasts almost the entire month of June! 98 beds, also HCA-managed, 33 units on their 3 nurse stations. Their hard drives were prepared with a special coating of anti-freeze… live in 1986
  • 7.
    Typical Sales Challenge •It was actually PTI who found and sold Northwestern in Vermont. Here’s the great story from JoAnn Karl, RN, one of PTI’s veterans: – Back in those pre-HIMSS days, the annual IT conference was AHA’s annual national convention, where PTI bought a booth. – JoAnn and her team (wo)manned the booth for days, with not a single decent demo or lead among the hundreds of booths. • By the end of the week, thoroughly depressed at the lack of prospects, they shared a cab to the airport with a nice gentleman, who turned out to be the CEO of Northwest! • With a ½ hour captive audience, they hooked him on the concept of bedside terminals, scheduled a demo, and the rest is HIS-tory…
  • 8.
    So How DidI Get Involved? • I was working for Sheldon Dorenfest in the mid-80s, and Shelly’s wealth of market analyses (his “3000” data base was the precursor to HIMSS’ “Analytics”) made me acutely aware of the hot market opportunity for a PC-based product, and working with Shelly on Peter Gombrich on his CliniCom bedside idea had me primed! • I knew Jim Pesce from our McAuto days, and Jim had watched how we penetrated the mainframe market at HIS Inc. in nearby Brooklyn in the early 80s. • Jim was looking for someone to head up MedTake sales and called me asking if I was interested. Does a bear do-do in the woods? Sold! Here’s the note that changed my HIS-tory: